Deputy Reviews & Product Details

Deputy is the leading workforce management software and unified end-to-end people platform for shift-based work.Trusted by over 390,000 workplaces globally, Deputy simplifies the entire employee lifecycle by combining HR, advanced scheduling, time tracking, and compliance tools into a single seamless software. Move beyond employee scheduling with a platform that provides a centralised source of visibility for navigating complex labor laws, streamlining team communication, and controlling costs in real-time. Whether you need to simplify recruitment and onboarding with Deputy HR, capture accurate timesheets with GPS verification, or bridge the gap to pay with 300+ payroll integrations, Deputy empowers you to manage your entire workforce infrastructure from anywhere.

Seller

Deputy

Discussions

Deputy Community

Languages Supported

German, English, French, Italian, Japanese, Korean, Portuguese, Spanish, Chinese (Simplified), Chinese (Traditional)

Solution Type

All-in-One

Used by ModSquad and 2 others

Beta

Pricing

Pricing provided by Deputy.

Pro

$9.00

per_user Per Month

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Deputy Integrations

(48)

Verified by Deputy

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Deputy Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Deputy, and what problem is it built to solve?

Deputy is a people platform designed for the complexities of hourly work. It brings employee scheduling, time and attendance tracking, compliance management, and payroll preparation together in one solution.

What languages does Deputy support?

Deputy supports 8 languages: Chinese (Simplified), English, French, German, Italian, and others.

What company sizes and industries is Deputy the best fit for?

Positive reviewer profiles span small, mid-market, and enterprise organizations, with especially visible representation in hospitality, retail, healthcare, food and beverage, and education.

Company size — Small business: Teams of 50 or fewer employees.
Company size — Mid-market: Organizations with 51–1,000 employees.
Company size — Enterprise: Organizations with more than 1,000 employees.
Industry — Hospitality: Hotels, venues, and other hospitality operations.
Industry — Retail: Retail teams managing changing shifts and coverage.
Industry — Healthcare: Healthcare providers and medical practices.
Industry — Food and beverage: Food service and beverage businesses.
Industry — Education: Education organizations managing staff schedules.

How long does it take to implement Deputy across a team?

Deputy can be up and running quickly for some teams, while more involved rollouts take longer. Reported go-live times most often fall within a month, with some teams going live in under a day and others taking several months.

Time to go live	Relative frequency
Under 1 month	Most common
Under 1 day	Also common
1–3 months	Less common
3–6 months	Occasional

What customer support options does Deputy provide, and how do users find the overall support experience?

Deputy offers support by phone, email/help desk, and chat, alongside FAQs and knowledge-base resources. The experience is often described as helpful and responsive, including during onboarding and issue resolution, though getting help from a person can be frustrating in some situations.

What is the experience like for teams switching to Deputy from another tool?

Switching to Deputy has helped teams move scheduling and timekeeping out of spreadsheets or older workforce systems and into a more accessible workflow. Teams coming from tools such as Homebase, ADP, Dayforce, Gusto, or other scheduling and HR systems describe the appeal as easier roster management, fewer steps, improved usability, and better alignment with their payroll or HR processes; the transition can still take adjustment for staff and managers.

What features or capabilities could make Deputy even more useful?

Deputy could be more useful with greater flexibility in scheduling and roster views, especially for handling bulk changes, complex shift patterns, and multi-location planning.

Make schedule creation and changes more flexible, including copying selected parts of templates and applying bulk edits.
Make leave and availability easier to manage, with clearer balances and smoother handling of partial-day or overlapping requests.
Streamline timesheet entry, corrections, and approvals so managers can review and update hours with fewer steps.
Improve mobile consistency and reliability so more tasks can be completed smoothly in the app.
Give teams finer control over notification timing, types, and locations.

How useful do Deputy users find its AI features in everyday use?

Deputy’s AI is most useful as a starting point for roster work, but users still need to check and refine its results.

Roster creation: Users apply AI to draft schedules and assign shifts, which can reduce manual setup when the result is close to their needs.
Roster changes and assistance: Users turn to the assistant for bulk edits, questions, and help finding features.

Usefulness varies: users appreciate the time saved when AI provides a workable draft or handles a quick change, but its scheduling can miss availability, distribute shifts unevenly, or require substantial corrections. Some users also find the AI prompts intrusive or do not see enough benefit in the feature.

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Sameeruddin S.

Small-Business (50 or fewer emp.)

11/2/2026

"Easy Scheduling and Leave Management, with Occasional Clock-In Delays"

5/5

What do you like best about Deputy?

I find Deputy easy to use, and the user interface is great. It makes it easier to schedule shifts and organise leave and no-shows. I can navigate between schedules, leave and timesheets easily, check who is on shift, and see when the next shift starts. I value leave management, timesheets and upcoming shift schedules because they make it easier to manage my schedule and request leave. Everything is basic and easy to understand, I haven’t faced any challenges using it, and setup was pretty straightforward. Review collected by and hosted on G2.com.

What do you dislike about Deputy?

I find that geofencing can take a while to load when I clock in or out, and sometimes it doesn’t load at all. Review collected by and hosted on G2.com.

Tony J.

Senior support contact centre officer

Small-Business (50 or fewer emp.)

10/27/2026

"User-Friendly Templates That Speed Up Weekly Rostering"

4.5/5

What do you like best about Deputy?

It’s very user-friendly and straightforward to use. I also find it really easy to teach others how to use it.

The template really speeds up rostering for the following weeks. Review collected by and hosted on G2.com.

What do you dislike about Deputy?

There's not too much I dislike about deputy. The interface can be a little quicker in my opinion.

Sometimes when putting in leave for people after submitting it the following page is kind of glitchy. Review collected by and hosted on G2.com.

Edward G.

Test Centre Manager

Small-Business (50 or fewer emp.)

10/27/2026

"Highly Intuitive Desktop Experience"

5/5

What do you like best about Deputy?

The desktop version particularly is very intuitive Review collected by and hosted on G2.com.

What do you dislike about Deputy?

The mobile application version I would contend is almost as intuitive as the primary desktop version, however the only issue I have with it is that the default break that comes up when creating a shift can't be modified from unpaid to paid. It has to be deleted then recreated. Apart from that, it's great Review collected by and hosted on G2.com.

Emma M.

Reception manager

Small-Business (50 or fewer emp.)

10/27/2026

"Easy for Users and Creators, with a Clean, Eye-Friendly Design"

5/5

What do you like best about Deputy?

The platform is easy for users and creators. It interprets the award well and is very easy on the eyes for all users with all the different areas etc Review collected by and hosted on G2.com.

What do you dislike about Deputy?

I do wish it would flag when a shift would turn into OT correctly or the day after would trigger OT - for example when there is no 10 hour break between shifts Review collected by and hosted on G2.com.

Blue M.

Supervisor/Barista/Customer Service

Small-Business (50 or fewer emp.)

10/22/2026

"Easy Online Access Right at Your Fingertips"

4/5

What do you like best about Deputy?

I like how it’s easy to access online at the tip of your fingers Review collected by and hosted on G2.com.

What do you dislike about Deputy?

I don’t like the different ways of putting in for leave or time off, especially if I’m a casual staff. I also don’t like how the roster interface is so weird, like where it shows you who is on on what days and times. Review collected by and hosted on G2.com.

Kelly S.

Human Resources Manager

Mid-Market (51-1000 emp.)

10/27/2026

"A Great Way to Reach Teams and Share Important Updates"

4/5

What do you like best about Deputy?

It is a way to communicate with our teams that are not on email. We can also post important notices and information rather than clogging up wall space with notices. Review collected by and hosted on G2.com.

What do you dislike about Deputy?

The reporting function for what HR needs to see feels quite clunky and is difficult to navigate. Review collected by and hosted on G2.com.

Verified User

Small-Business (50 or fewer emp.)

10/27/2026

"Deputy Keeps Rostering and Time Tracking All in One Place"

4/5

What do you like best about Deputy?

I love having everything in one place. Deputy simplifies rostering and time tracking. I appreciate the efforts to keep targeting features to regulatory demands and compliance with Children Services award for completing payroll. Love being able to communicate with staff as a whole and ask for confirmation post is read. Review collected by and hosted on G2.com.

What do you dislike about Deputy?

I find the app very difficult to use. I either can't find things that I need or don't have access to them on there. Not very user friendly. Sometimes the newsfeed posts don't show on the app and staff miss them. Review collected by and hosted on G2.com.

Aziz A.

Enterprise (> 1000 emp.)

11/1/2026

"Intuitive, Easy-to-Use Scheduling and Timesheet Approval"

4.5/5

What do you like best about Deputy?

I find Deputy seamless, with a very intuitive UI. The tabs are simple to keep track of, and the mobile app simplifies everything. It’s simple to use, with not too many menus, and everything is straightforward. I mostly use and value the rostering and timesheet approval features. The initial setup was very easy, and it works pretty well. I’m pretty happy with its functionality. Review collected by and hosted on G2.com.

What do you dislike about Deputy?

I think the pending and approved tabs in the timesheet approval section could be color-coded, with different shades depending on how many shifts need to be amended. Review collected by and hosted on G2.com.

Maria Carolina V.

Operations Supervisor

Mid-Market (51-1000 emp.)

10/24/2026

"Easy to use for managing shifts, although the AI fails to schedule them"

5/5

What do you like best about Deputy?

I find it very easy to use and intuitive. Deputy helps me get an overview of the department team and plan schedules more easily. I also use it to manage clock-ins and clock-outs and absences; what I use the most is the clock-in and clock-out control. Review collected by and hosted on G2.com.

What do you dislike about Deputy?

The AI hasn't helped me very well in creating schedules: it hasn't followed the parameters I've set, and I've ended up making the schedule manually. Review collected by and hosted on G2.com.

Addison B.

Executive Chef

Small-Business (50 or fewer emp.)

11/2/2026

"Fix the timesheet editing for managers"

4.5/5

What do you like best about Deputy?

The copy feature for schedules is really helpful, and the templates are useful as well. Review collected by and hosted on G2.com.

What do you dislike about Deputy?

As a manager, I dislike that I can’t adjust my timesheets the way I used to, and I also can’t adjust other managers’ timesheets. Review collected by and hosted on G2.com.