BrowserStack

By BrowserStack

4.4 out of 5 stars

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BrowserStack Reviews & Product Details

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Free Trial

$0.00
1 user plan

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BrowserStack Demo - BrowserStack Automate
BrowserStack Automate
BrowserStack Demo - BrowserStack Automate
BrowserStack Automate
BrowserStack Demo - BrowserStack Automate
BrowserStack Automate
BrowserStack Demo - BrowserStack App Automate
BrowserStack Automate
BrowserStack Demo - BrowserStack App Automate
BrowserStack App Automate
BrowserStack Demo - BrowserStack App Automate
BrowserStack App Automate
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BrowserStack Reviews (2,911)

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Reviews

BrowserStack Reviews (2,911)

View 2 Video Reviews
4.4
2,911 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the product for its ease of use and wide range of devices, which simplifies cross-browser and cross-device testing. The platform's ability to provide real device access without the need for physical hardware is highly valued, enhancing testing efficiency and accuracy. However, some users note that the pricing can be high, particularly for smaller teams.

Pros & Cons

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BM
Product Designer
Enterprise (> 1000 emp.)
"Powerful BrowserStack Tools for Accessible Design Testing and QA"
What do you like best about BrowserStack?

BrowserStack helps companies improve their products by offering a set of tools that support automation, QA review, and design review. As a Product Designer, BrowserStack’s tools have helped me test my designs and ensure they’re accessible. I also appreciate that the team regularly provides webinars and is always willing to help me learn how to use their tools effectively. Review collected by and hosted on G2.com.

What do you dislike about BrowserStack?

I don't have any particular issue or dislike about BrowserStack. Review collected by and hosted on G2.com.

Omid E.
OE
Senior Software Engineer
Computer Software
Enterprise (> 1000 emp.)
"Stable and reliable with comperhensive features"
What do you like best about BrowserStack?

It's a fully fledged platform that I can find almost any feature that I need for different types of testing. Looking at smaller competitors, each of them provides some of the features, and I will need to learn different ecosystems, set them up differently, and it will make the system more complex as well Review collected by and hosted on G2.com.

What do you dislike about BrowserStack?

I would like to have an easy process to activate free trials for features that have not yet activated by our organization. Many times, developers need to just use the features as a POC to see how it works and to present that POC to their peers and managers, and then decide if it's worth paying for activating that new feature. In my experience, it wasn't a smooth process and needed back-and-forth meetings with BrowseerStack. Review collected by and hosted on G2.com.

MK
Customer Service & Operation Manager
Outsourcing/Offshoring
Small-Business (50 or fewer emp.)
"Great Device Coverage, but Small Display and Single-Device Limitations"
What do you like best about BrowserStack?

I like that how we can test out the apps on all major Android and IOS phones and iPads. Review collected by and hosted on G2.com.

What do you dislike about BrowserStack?

There are a few things I do not like about BrowserStack, which are, the display sometimes appears small and we need to maximize the screen more to see the tests. Also, with the basic plan we can use only 1 device. I wish we had the option to use 2 different devices at once in the basic pay. Review collected by and hosted on G2.com.

Joel H.
JH
Systems Analyst
Small-Business (50 or fewer emp.)
"Effortless Cross-Browser Testing, Minimal Setup"
What do you like best about BrowserStack?

I found BrowserStack amazing for its ability to spin up just about any variation and combination you could think of, and it was so convenient to do so. It's extremely valuable because without it, I would have faced the cost of setting up numerous different machines, which isn't feasible in a normal real-world situation. The fact that I could spin up actual machines instead of virtual versions was a real important point for me. BrowserStack made the initial setup process incredibly easy as there was nothing to set up; it just worked straight out of the box. Review collected by and hosted on G2.com.

What do you dislike about BrowserStack?

Honestly, the only thing that I had an issue with BrowserStack was just access speed. But that's to be expected. Considering, the fact that I'm controlling a remote machine. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Small-Business (50 or fewer emp.)
"Reliable Cross-Browser Testing Platform That Saves Time and Effort"
What do you like best about BrowserStack?

BrowserStack is extremely easy to use and quick to get started with, even for teams without deep testing expertise. The ability to test across a wide range of real devices and browsers without maintaining physical infrastructure is a huge advantage. The UI is intuitive, and integrations with tools like Selenium, Cypress, and CI/CD pipelines are smooth. It significantly speeds up cross-browser and mobile testing, and the live testing feature is especially helpful for debugging issues in real time. Review collected by and hosted on G2.com.

What do you dislike about BrowserStack?

The pricing can be a bit high, especially for smaller teams or startups, and concurrency limits can sometimes slow down workflows. Occasionally, there are minor performance lags or delays when accessing certain devices.The debugging tools, while useful, could be more advanced, and session recordings sometimes lack deeper insights that would help with troubleshooting complex issues. Review collected by and hosted on G2.com.

MO
Small-Business (50 or fewer emp.)
"Instant Access to Devices Boosts Testing Flexibility"
What do you like best about BrowserStack?

I use BrowserStack to perform manual and automated testing of websites and mobile apps across different devices, browsers, and operating systems. It eliminates the need for expensive hardware labs by providing instant access to thousands of devices, ensuring my software works perfectly for every user. What I love most is the instant access to the latest flagship devices on their launch day, which allows me to catch platform-specific UI bugs and test real-world scenarios like biometric authentication. These features are incredibly valuable because they drastically reduce our time-to-market by allowing us to validate critical security workflows on the newest hardware. Also, the initial setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about BrowserStack?

The high price point for enterprise features can be steep, and the occasional network latency on devices sometimes makes manual testing feel a bit sluggish. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Small-Business (50 or fewer emp.)
"Reliable Cross-Browser Testing on Real Devices That Speeds Up QA"
What do you like best about BrowserStack?

What I like most about BrowserStack is being able to test across a wide range of real devices and browsers without having to maintain any physical infrastructure. It’s especially convenient for quickly spinning up different environments and reproducing issues that are difficult to catch locally. Overall, the platform feels reliable and easy to use, and it integrates smoothly into our testing workflow, which helps us speed up QA and release cycles. Review collected by and hosted on G2.com.

What do you dislike about BrowserStack?

One area that could be improved is performance speed when testing on certain older devices or under slower network conditions, as it can sometimes feel a bit laggy.

In addition, the pricing can get steep for larger teams, especially if you need extensive parallel testing. Overall, though, these feel like minor drawbacks compared to the value it provides. Review collected by and hosted on G2.com.

Yamini R.
YR
Mid-Market (51-1000 emp.)
"Streamlined Testing with Parallel Execution"
What do you like best about BrowserStack?

I use BrowserStack for mobile and web-based cross-browser application testing. It eliminates the need for maintaining real devices and enables real device testing across multiple browser and OS versions. It helps me identify UI and cross-browser issues and supports parallel automation testing, which reduces execution time. I really like the cross-browser testing, parallel execution, and file upload mechanism. The parallel execution feature significantly reduces our testing time. Cross-browser testing helps us validate device functionality across multiple browsers and identify issues. The file upload helps in testing real scenarios like image or screenshot uploads. I also appreciate that BrowserStack integrates well with our CI/CD pipeline in Azure and allows us to maintain the test suite and execution in one place, providing better integration to see test results, execution, and reports. Review collected by and hosted on G2.com.

What do you dislike about BrowserStack?

The file upload mechanism can sometimes be inconsistent with unsupported errors, and it does not support all file types. The max size is just 15MB, which can be increased. There are session timeout and disconnection scenarios. Review collected by and hosted on G2.com.

"Essential for Cross-Platform UI/UX Testing"
What do you like best about BrowserStack?

I use BrowserStack in my UI/UX design field to check how my work looks on real devices like the iPhone, even though I'm using Android. It's amazing for designing cross-platform screens, ensuring they work on both iPhone and Android. I really appreciate how BrowserStack lets me catch layout or button breaks instantly, providing peace of mind by testing on real devices, which I can find easily. The Responsive Testing feature is essential for confirming my cross-platform design techniques. I find the Real Device Cloud particularly invaluable, as it turns my design goals into a reality with accuracy. I would highly recommend BrowserStack for anyone serious about UI/UX work, giving it a 9/10 for ensuring proper testing on real devices. Review collected by and hosted on G2.com.

What do you dislike about BrowserStack?

None for now Review collected by and hosted on G2.com.

MO
Mid-Market (51-1000 emp.)
"Perfect for Cross-Browser Testing, Smooth Experience"
What do you like best about BrowserStack?

I like that BrowserStack makes it easy to test my new website and see how it looks on different web browsers and operating systems, not just the ones I use myself. It makes my work easier and more perfect. Most of the features are cool and nice, but the particular feature I use the most and find very functional is the BrowserStack local feature, which allows me to test my site that is still on my system on real devices in their cloud. The local feature is especially helpful because it lets me test my website without having to deploy it on a live server yet. It was also easy to navigate with some assistance during setup. There's nothing specifically wrong I see in BrowserStack; it works perfectly well for me. Review collected by and hosted on G2.com.

What do you dislike about BrowserStack?

I don’t have any dislike at the moment towards BrowserStack. I have enjoyed the services so far Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by BrowserStack.

Free Trial

$0.00
1 user plan

Live - Desktop

$29.00
1 user plan/ month (billed annually)

Live - Desktop & Mobile

$39.00
1 user plan/month (billed annually)
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