BigMarker Reviews & Product Details

User-Friendly Interface: Easy to navigate, even for non-tech-savvy users. Minimal onboarding or training is required to get set up.

Interactive Features: Includes polls, Q&A, chat functions, pop-ups and breakout rooms to enhance audience engagement.

Customisation opportunities: from emails to landing pages, there are tonnes of options to choose from

Robust Analytics: Provides detailed post-webinar reports to help understand audience behaviour and improve future webinars.

Excellent Customer Support: Prompt, professional, and helpful account management team. The technical support was also good; we needed help desperately at some point before a high-profile event, and they could provide it quickly. Review collected by and hosted on G2.com.

We could benefit from SEO features in the future; currently, our main channel does't turn up in a simple Google search. Review collected by and hosted on G2.com.

Bigmarker is easy to use and to set up with numerous, great and flexible comprehesive features.The options for attendees,guest speakers,and sharing files is fantastic.It allows you to create a detailed agenda,organize events send out invites and share document all in one place.It is an amazing webinar platform for video conferencing and i highly recommend it. Review collected by and hosted on G2.com.

I haven't encountered any negativity while using this tool.I like how it keeps pace with competation by upgrading it's functionality and utility. Review collected by and hosted on G2.com.

BigMarker’s webinar platform was a game-changer for us. It is seamless, interactive and is very user friendly. The user experience for both presenters and attendees is excellent.

Navigation is easy and there is a large variety of interactive features to keep the audience engaged. Including live polls, Q&A, pop-ups, breakout rooms, and more.

Besides a great platform the BigMarker customer service team is excellent to work with. They are responsive and will support you every step of the way.

Upgrading to BigMarker for us, was like trading in our clunker for a Ferrari. We absolutely love it. Review collected by and hosted on G2.com.

I really dont have a downside to BigMarker. It is truly excellent in my opinion. Review collected by and hosted on G2.com.

We have used BigMarker for three years in a row for a large virtual conference. We plan to use it again this year. We have had great success with our 250+ person conferences. It is easy to use and navigate, and we enjoy the reporting capabilities. Review collected by and hosted on G2.com.

It takes a little bit of 'playing' with it to understand the navigation, but once set up it is intuitive and easy. Review collected by and hosted on G2.com.

The features that we like best that BigMarker offers include the instant updates from the admin back-end directly to the app, home screen widgets, background image, “My Favorites” schedule, onsite check-in process with custom question, attendee QR code scanning for networking/leads, AI matchmaking based on industry product categories and region, pre-scheduled push notifications, and post-conference analytics. Review collected by and hosted on G2.com.

The downsides of using BigMarker include the additional cost of the exhibitor booths to look like an actual company listing versus using a PDF for their profile, there is no ability for attendees to upload photos to a gallery, there is no ability to integrate a Twitter/X social media feed based on hashtag, and there is no downloads area for speaker’s presentations or handouts as one has to use a link to a website file. Review collected by and hosted on G2.com.

BigMarker provides attendees with an exceptional overall experience. It offers easy access, numerous features, and truly replicates the conference experience online, including networking options. It's also user-friendly for speakers and facilitators. Collaborating with the BigMarker team is consistently seamless; they are detail-oriented, adhere to timelines, and communicate effectively. They promptly address any issues and offer excellent solutions and recommendations to improve the attendee experience. Review collected by and hosted on G2.com.

There are no dislikes about the platform. Review collected by and hosted on G2.com.

The best part about BigMarker is their incredible and dedicated customer care team. Truly, I have never experienced this level of care with a vendor before. Not only do they create events when I'm unable to or strapped for time, but they emphasize education as much as they can. So when I'm in the process of building an event and I can't do something or figure something out, they always provide me with the option of doing it myself by pointing me in the right direction or offering to do it on my behalf. I prefer to handle things myself in-platform because the knowledge acquired helps me be that much quicker when creating our next event, and that's helpful because sometimes our events are created last minute, or are urgent events that we need to share out immediately, so it's ideal for me to understand the platform in its entirety and be prepared for a quick turnaround. Their team knows this, so they're really great at giving me that education as well as being the anchor I need to help QA something to ensure it's done correctly, or to just do it for me if I'm too busy. I also really appreciate their willingness to do post-event recap calls where they'll note which aspects went well, which didn't, and assess how they can make things even better for my next event based on my feedback. They really do take that seriously and I can't express how much I appreciate it.

In addition, the platform itself is very easy to use and quite intuitive -- it's definitely not just the education that's helpful, the platform was designed well to ensure a good user experience. On the back end, I'm able to duplicate events easily and replace branding and other information that coincides with that new event, and that has helped save so much time for me and my team. I also feel the external user experience is great -- there have never been any hiccups on the attendee side, and joining an event is very simple. The flow overall is great both on the back and front end of the platform, which I really apprecaite. Review collected by and hosted on G2.com.

I really don't have much to say on this side, truly! There are some platform enhancements that I've mentioned to the team, particularly one that my team is curious about having implemented, but it's quite minor and won't derail us much in terms of creating future events. Regardless, the BigMarker team always seems adamant about noting certain features I'm interested in implementing, so I appreciate that it's something they frequently ask about when we do our event recap calls. Review collected by and hosted on G2.com.

While I have loved working with the BigMarker platform over the past 4 years, I love working with their team even more. I've never worked with a vendor that is more supportive and proactive in making sure things are running smoothly and jumping in immediately to troubleshoot and solve problems when they do arise. It's pretty rare to have that level of support, and in the live webinar space, it's so nice to have when unexpected questions arise. Review collected by and hosted on G2.com.

I think my only complaint, if you can call it one, is that there are almost TOO many options and settings. If you don't know what you're doing, you want to be careful, or at least spend time learning what things do before you play with them. Review collected by and hosted on G2.com.

We initially chose BigMarker mainly because of its impressive customization options for webinars and virtual events. However, their customer service and support truly stood out as we began using it. Regardless of its significance, their team swiftly provided a clear answer whenever a question popped up. What impressed me further was their openness to feedback. We expressed a need for issuing certificates to our webinar attendees, and they're actively developing that feature. One of the biggest wins for us has been the ability to consolidate services. Previously, we worked with five separate vendors, and now, thanks to BigMarker, it's just one. Overall, BigMarker has exceeded our expectations on multiple fronts! Review collected by and hosted on G2.com.

If I had to point out an area for improvement, it would be the customizability of their landing pages. We previously built pages with HubSpot and found them more flexible in design. However, this is a minor drawback when considering the list of benefits and features that BigMarker brings. The trade-off has been worth it for us, and I'd recommend them to anyone! Review collected by and hosted on G2.com.

Ease of use and implementation makes our internal process and onboarding various partners a breeze. Its impactful features allow us to provide more value to our audience and help our partners shine. Customer support is outstanding. Review collected by and hosted on G2.com.

Honestly, can't think of anything....... Review collected by and hosted on G2.com.