MemberClicks Reviews & Product Details

MemberClicks provides all-in-one membership management software that includes all the tools membership organizations need to make the most of the web. From online databases and event registrations to custom-designed websites and member communities, our products are tailor-made for small staff organizations. Additionally our solutions can function as a standalone membership website or integrate with an existing site.

Seller

Personify

Discussions

MemberClicks Community

Languages Supported

English

Solution Type

All-in-One

Overview by

Matthew Caputo

Pricing

Pricing provided by MemberClicks.

MC Professional

$3,500.00

Flat Rate Per Year

MC Trade

$3,500.00

Flat Rate Per Year

View More Pricing Information

Top-Rated Alternatives

Fonteva for Associations

4.5/5(45)

View All Alternatives

User Insights

Average based on 51 real user reviews.

Implementation Time

4 months

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

Per Year

MemberClicks Integrations

(12)

Integration information sourced from real user reviews.

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MemberClicks Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is MemberClicks, and what problem is it built to solve?

MemberClicks is an association and constituent-management software offering from Personify Corp. It is designed to help associations, nonprofits, and other member-focused organizations manage and engage members, donors, and constituents.

What languages does MemberClicks support?

MemberClicks supports 1 language: English.

What company sizes and industries is MemberClicks the best fit for?

The strongest fit signals are among smaller organizations, especially nonprofits, with some positive experience from mid-market teams as well.

Small businesses: The clearest concentration of positive experience is among organizations with 50 or fewer employees.
Mid-market organizations: Teams with 51–1,000 employees also appear among the positive experiences.
Nonprofit organization management: The most prominent industry segment in positive experiences.
Other sectors: Positive experiences also come from organizations in management consulting, healthcare, and hospitality.

How long does it take to implement MemberClicks across a team?

Implementation timelines vary, though three to six months is the most commonly reported range. Shorter and longer launches also occur, so data migration and configuration needs may affect the schedule.

Time to go live	Relative frequency
3–6 months	Most common
1–3 months	Also commonly reported
Under 1 month	Less common
6–12 months	Less common

What customer support options does MemberClicks provide, and how do users find the overall support experience?

MemberClicks provides support through chat, email/help desk, and phone, along with self-service resources such as a knowledge base. The experience can be very helpful and responsive, with clear guidance from support staff, though some users describe slow replies or difficulty getting a response.

What is the experience like for teams switching to MemberClicks from another tool?

Switching to MemberClicks has often meant bringing association work that was spread across older AMS platforms, databases, or spreadsheets into a more unified system. Teams describe moving away from tools such as iMIS, netFORUM, and YourMembership to bring membership records, events, websites, invoicing, and communications together, often seeking easier workflows or stronger support; data conversion and learning the system can still take effort.

What features or capabilities could make MemberClicks even more useful?

The clearest opportunities to make MemberClicks more useful are smoother form and event workflows, more flexible data handling, and easier-to-use reporting and interfaces.

Forms and events: Make form creation, reuse, registration formatting, and event-data exports more straightforward.
Data management: Add easier bulk editing and more flexible ways to handle member records and relationships.
Reporting and navigation: Improve report usability and make settings and common tasks easier to find.

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Idaliz O.

Director of Marketing and Communications

Small-Business (50 or fewer emp.)

4/14/2026

"Easy Integration and Responsive Human Support"

5/5

What do you like best about MemberClicks?

Integrating our old system into MemberClicks was fairly simple. We really like their support system and the fact that we’re not talking to a bot but to an actual person. Whenever there is a performance issue, they fix it quickly and are very accommodating. The pricing isn’t bad for what we’re getting, especially compared to our previous system, where we didn’t see the ROI at all. We don't enjoy AI as much, and the fact that they have actual people working and supporting is a major plus. Review collected by and hosted on G2.com.

What do you dislike about MemberClicks?

They do have a couple of things they could fix, like having more forms on the site that are directly linked to the backend system. We also need a discount option on the forms for memberships and similar items, such as a coupon code or discount code integration for when we run membership drives. Review collected by and hosted on G2.com.

Katrina D.

Director Of Education And Training

Small-Business (50 or fewer emp.)

Originally submitted 12/8/2021

"MemberClicks helps you manage your membership data"

4.5/5

What do you like best about MemberClicks?

Easy to use and has features to engage with your membership

I like the event registration and ability to work with other software Review collected by and hosted on G2.com.

What do you dislike about MemberClicks?

I wish the event registration had a better option for exporting data Review collected by and hosted on G2.com.

Hester N.

President and CEO

Small-Business (50 or fewer emp.)

11/14/2025

Business partner of the seller or seller's competitor, not included in G2 scores.

"Reliable and Valuable Features for Efficiency and Productivity"

4/5

What do you like best about MemberClicks?

Over the years, the system evolved alongside our needs, consistently introducing new features that we found to be extremely valuable. Review collected by and hosted on G2.com.

What do you dislike about MemberClicks?

It would be really helpful if there were a way to preview the form as members will see it while you're creating it. Review collected by and hosted on G2.com.

What problems is MemberClicks solving and how is that benefiting you?

MemberClicks serves as a comprehensive platform for our organization, storing all of our data in one place. It streamlines the membership join, renewal, and registration processes, manages payments, and supports our fundraising efforts. The software also assists with website management and provides an Event Speaker Evaluation tool. Additionally, it features a dedicated microsite for conferences with advanced editing options, and it allows us to track educational credits as well as committee activities. Review collected by and hosted on G2.com.

Jennifer R.

Executive Director

Small-Business (50 or fewer emp.)

1/29/2025

"MemberClicks helped us improve our client services!"

4/5

What do you like best about MemberClicks?

Before we moved over to Personify by MemberClicks our staff were piecing together membership reports, had dozens of tracking spreadsheets for membership and events and neither our staff nor volunteer leaders had confidence about the accuracy of the information. The way the MemberClicks software streamlines processes and maintains all information in one, easy-to-access, clear, accurate platform, our workload is lighter and the quality of the work we perform for our client is higher. Review collected by and hosted on G2.com.

What do you dislike about MemberClicks?

The platform is completely satisfactory. Review collected by and hosted on G2.com.

What problems is MemberClicks solving and how is that benefiting you?

Terry (he, him, his) M.

Executive Director

Small-Business (50 or fewer emp.)

3/8/2024

"Good AMS for small staff teams"

5/5

What do you like best about MemberClicks?

MemberClicks is a system that is easy to use and has a lot of features. It is particularly useful for associations with small staff teams where there isn't a dedicated database person available. Instead, multiple staff members can use the system. The integrated database, invoicing, forms, email marketing, website, and communications features mean that you won't have to learn how to use multiple systems or pay for them separately. Review collected by and hosted on G2.com.

What do you dislike about MemberClicks?

MemberClicks' all-in-one system lacks some of the specialized features of dedicated community and email marketing systems. Review collected by and hosted on G2.com.

What problems is MemberClicks solving and how is that benefiting you?

MemberClicks serves as our membership database. We use the system for maintaining and updating member records, invoicing and payment processing (membership dues, event registrations, sponsorships/advertising), creating and distributing digital newsletters, member communications and email marketing campaigns, event management, and CEU tracking. Review collected by and hosted on G2.com.

Ed K.

Marketing Technologist

Small-Business (50 or fewer emp.)

8/4/2023

"I have serious buyers remorse because of bugs and support"

0/5

What do you like best about MemberClicks?

The accounting portion is good and it allows us to map custom numbers that our accounting services need. That's great. We also liked the event registration forms and service, once we got used to them. It's complicated, but learnable. Training new people onto the system is no easy feat, but at least there is a process. Review collected by and hosted on G2.com.

What do you dislike about MemberClicks?

They say they support PayPal payments, but every receipt we get says "Test Payment" on it, as though someone in the dev department added comments and forgot to pull them out. This alone creates hours of phone calls every time we bill. It's been 9 months and no fix is in sight. MC also promised to provide CEU Certificates as part of their member portal and their system doesn't work. We had to hire a developer to create our own CEU system as CEUs are critical to our association. We would never have purchased this system if we knew these two items were missing. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

2/22/2024

"Easy to Use AMS, Especially for Small Staff"

4/5

What do you like best about MemberClicks?

MemberClicks in an all-encompassing AMS. It is easy to use, has all the necessary features an association could want, and is low maintence. Each of these are vital for small staff associations, which is why I love MemberClicks. Review collected by and hosted on G2.com.

What do you dislike about MemberClicks?

Their help desk can be very slow to respond. Review collected by and hosted on G2.com.

Bruce B.

Executive Director

Small-Business (50 or fewer emp.)

7/4/2023

"Terrible Customer Support and very Expensive"

0/5

What do you like best about MemberClicks?

Not much anymore. When we first purchased the software customer support was superior Review collected by and hosted on G2.com.

What do you dislike about MemberClicks?

Their prices continue to escalate while their customer service is now non-existent. They no longer even reply to repeated attempts to contact them Review collected by and hosted on G2.com.

What problems is MemberClicks solving and how is that benefiting you?

They are not solving any of our issues. That is part of the problem. Our original integration from Net Forum to MemberClicks was fantastic. We were beyond happy. The integration team was attentive and very responsive. After Personified purchased them, their prices skyrocketed, and service stopped. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

7/14/2023

"Was decent years ago, now sad"

0/5

What do you like best about MemberClicks?

That they had nice staff available before they cut off their entire Client Services Department earlier this year. Review collected by and hosted on G2.com.

What do you dislike about MemberClicks?

That they cut off the team that helped the users, Client Services Department. I rarely get responses now to any any requests for help, about 25% respond, 75% no response. Review collected by and hosted on G2.com.

Hannah F.

Meetings & Marketing Coordinator

Mid-Market (51-1000 emp.)

2/14/2023

"MemberClicks is great for associations!"

3.5/5

What do you like best about MemberClicks?

MemberClicks is great for gathering & organizing information on members. It's pretty easy to collect payments, send out reminders, and update memberships! Review collected by and hosted on G2.com.

What do you dislike about MemberClicks?

MemberClicks could be a little more user-friendly, it is not the easiest to navigate without training. It does not accept all forms of payment - which could be improved. Review collected by and hosted on G2.com.