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At a Glance
Market Segments
Small-Business (75.5% of reviews)
Mid-Market (63.1% of reviews)
Entry-Level Pricing
Contact Vendor for Pricing
No pricing available
Paychex
Star Rating
(1,629)4.1 out of 5
Market Segments
Small-Business (75.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Vendor for Pricing
Learn more about PaychexRippling
Star Rating
(8,919)4.8 out of 5
Market Segments
Mid-Market (63.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about RipplingSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Rippling excels in ease of use, scoring 9.5 compared to Paychex's 8.5. Reviewers mention that Rippling's intuitive interface and streamlined navigation make it easier for employees to manage their tasks without extensive training.
- Reviewers mention that Rippling offers superior support quality, with a score of 9.3 versus Paychex's 8.4. Users appreciate the responsiveness and helpfulness of Rippling's support team, often highlighting quick resolution times for issues.
- Users on G2 report that Rippling's benefits administration features, scoring 9.4, significantly outshine Paychex's 7.7. Reviewers say that Rippling provides a more comprehensive suite of tools for managing employee benefits, including easy enrollment and tracking capabilities.
- Reviewers mention that Rippling's compliance features are robust, scoring 9.2 compared to Paychex's 8.4. Users appreciate the automated compliance updates and reporting tools that help ensure adherence to regulations.
- G2 users report that Rippling's payroll entry process is highly efficient, scoring 9.4, while Paychex scores 8.7. Reviewers say that Rippling's automated payroll calculations and direct deposit features simplify the payroll process significantly.
- Users say that Rippling's mobile capabilities, scoring 9.3, provide a better experience than Paychex's 8.4. Reviewers mention that Rippling's mobile app allows for seamless access to payroll and benefits information, enhancing user engagement and satisfaction.
Pricing
Entry-Level Pricing
Rippling
No pricing availableFree Trial
Paychex
No trial information availableRippling
No trial information availableRatings
Meets Requirements
8.7
1,304
9.5
6,709
Ease of Use
8.5
1,364
9.5
6,848
Ease of Setup
8.3
974
9.4
4,761
Ease of Admin
8.5
954
9.0
1,063
Quality of Support
8.3
1,257
9.3
5,458
Has the product been a good partner in doing business?
8.5
953
9.0
1,047
Product Direction (% positive)
7.5
1,281
9.5
6,608
Features by Category
Core HR
8.1
113
9.4
2868
7.8
106
9.5
2947
7.8
52
8.6
2623
8.1
76
9.0
2691
8.4
113
9.2
2681
7.7
114
9.4
2811
Generative AI
4.3
5
8.2
1212
Platform
7.5
312
8.9
3835
7.4
165
8.8
3648
Feature Not Available
8.8
3570
8.3
400
9.2
3729
8.5
409
9.4
3774
8.0
292
9.2
3700
8.2
401
9.0
3639
8.4
423
9.3
3723
Expense Reports
8.4
40
|
Verified
Not enough data
8.2
32
|
Verified
Not enough data
Feature Not Available
Not enough data
8.1
26
|
Verified
Not enough data
8.8
37
|
Verified
Not enough data
Feature Not Available
Not enough data
7.4
19
|
Verified
Not enough data
Agentic AI - Expense Management
Not enough data
Not enough data
Not enough data
Not enough data
Travel Management
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.5
16
|
Verified
Not enough data
Client Invoicing
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
75
|
Verified
Not enough data
Mobile
7.6
25
|
Verified
Not enough data
7.5
21
|
Verified
Not enough data
Feature Not Available
Not enough data
Platform
Feature Not Available
Not enough data
7.8
24
|
Verified
Not enough data
Administration
8.5
26
|
Verified
Not enough data
Administration
8.0
135
|
Verified
Not enough data
7.9
137
|
Verified
Not enough data
8.1
141
|
Verified
Not enough data
7.9
131
|
Verified
Not enough data
8.3
199
|
Verified
Not enough data
Platform
8.2
217
|
Verified
Not enough data
7.7
99
|
Verified
Not enough data
6.9
35
Not enough data
8.2
208
|
Verified
Not enough data
8.0
149
|
Verified
Not enough data
7.5
76
|
Verified
Not enough data
Employee Self Service
8.6
850
|
Verified
9.6
3590
|
Verified
8.0
544
|
Verified
9.4
3498
|
Verified
8.3
528
|
Verified
9.3
3403
|
Verified
Administration
8.7
854
|
Verified
9.4
3310
|
Verified
7.9
560
|
Verified
9.4
3355
|
Verified
9.3
929
|
Verified
9.7
3431
|
Verified
8.5
405
|
Verified
9.0
3096
|
Verified
8.9
778
|
Verified
9.4
3256
|
Verified
8.7
562
|
Verified
9.0
3055
|
Verified
8.6
454
|
Verified
9.4
3177
|
Verified
9.1
780
|
Verified
9.3
3172
|
Verified
9.1
829
|
Verified
9.3
3131
|
Verified
Taxes
9.1
876
|
Verified
9.3
3191
|
Verified
9.0
832
|
Verified
9.2
3100
|
Verified
9.1
825
|
Verified
9.1
3050
|
Verified
Integration
7.8
262
|
Verified
9.0
2940
|
Verified
7.7
302
|
Verified
9.1
2976
|
Verified
7.7
306
|
Verified
9.0
2887
|
Verified
7.6
265
|
Verified
9.2
2934
|
Verified
Platform
8.6
859
|
Verified
9.3
3080
|
Verified
8.6
837
|
Verified
9.4
3086
|
Verified
8.8
871
|
Verified
9.5
3149
|
Verified
8.7
724
|
Verified
9.4
3027
|
Verified
Benefits Administration Platform Features
8.2
233
9.4
1842
8.0
196
9.4
1815
7.0
112
9.0
1626
8.3
172
9.3
1740
8.5
190
9.4
1739
8.3
225
9.5
1813
8.4
210
9.2
1613
7.9
152
9.2
1691
Benefits Administration Platform Features
8.2
233
9.4
1842
8.0
196
9.4
1815
7.0
112
9.0
1626
8.3
172
9.3
1740
8.5
190
9.4
1739
8.3
225
9.5
1813
8.4
210
9.2
1613
8.3
222
9.5
1354
7.9
152
9.2
1691
7.6
102
9.0
1444
5.8
19
8.9
1298
6.7
23
9.1
1356
Generative AI
6.2
14
8.3
520
6.1
14
8.3
516
6.2
14
8.2
514
Platform
7.5
312
8.9
3835
7.4
165
8.8
3648
Feature Not Available
8.8
3570
8.3
400
9.2
3729
8.5
409
9.4
3774
8.0
292
9.2
3700
8.2
401
9.0
3639
8.4
423
9.3
3723
Compliance
6.7
10
9.1
74
6.7
8
8.9
69
6.7
10
8.9
70
Platform
6.5
9
9.3
79
7.0
9
9.3
78
7.3
8
9.5
82
Support
6.2
10
9.2
83
7.0
9
9.1
76
6.9
8
9.2
70
7.2
10
8.8
72
6.9
12
9.2
78
6.5
12
9.1
78
6.5
11
9.3
78
Automation
7.3
25
9.3
1605
Logistics
7.9
30
9.2
1619
7.5
27
9.2
1565
6.7
25
Feature Not Available
Management
6.5
19
9.1
1528
7.4
20
9.2
1562
7.7
25
9.4
1632
8.0
30
9.4
1631
8.1
30
9.4
1613
8.4
31
9.5
1668
7.6
28
9.3
1573
Monitoring
7.6
25
9.1
1529
7.6
26
9.2
1522
7.1
26
9.2
1524
Processing
Not enough data
9.6
197
Not enough data
9.5
185
Not enough data
9.5
187
Not enough data
9.5
185
Compliance
Not enough data
9.5
182
Not enough data
9.4
184
Not enough data
9.4
185
Integration
Not enough data
9.3
181
Not enough data
9.4
179
Not enough data
9.3
180
Reporting
Not enough data
9.2
176
Not enough data
9.2
174
Not enough data
9.4
178
Platform Basics
Not enough data
9.0
667
Not enough data
9.4
690
Not enough data
9.0
662
Not enough data
9.3
670
Platform Functionality
Not enough data
9.1
662
Not enough data
9.3
666
Platform Data
Not enough data
9.1
654
Not enough data
9.2
667
Not enough data
9.1
657
Not enough data
9.2
662
Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Recruiting and Onboarding
6.8
21
Not enough data
6.6
50
8.8
750
7.6
22
|
Verified
Not enough data
Platform
7.5
312
8.9
3835
7.4
165
8.8
3648
Feature Not Available
8.8
3570
8.3
400
9.2
3729
8.5
409
9.4
3774
8.0
292
9.2
3700
8.2
401
9.0
3639
8.4
423
9.3
3723
Platform Basics
Not enough data
8.8
537
Not enough data
9.2
553
Platform Data
Not enough data
9.1
542
Not enough data
9.0
546
Not enough data
9.1
551
Platform Content
Not enough data
9.0
541
Not enough data
8.9
535
Not enough data
8.9
536
Generative AI
Not enough data
8.1
265
Background Check Administration
8.0
21
Not enough data
8.2
10
Not enough data
8.0
10
Not enough data
Background Check Data
7.8
9
Not enough data
6.9
7
Not enough data
7.8
9
Not enough data
Background Check Additional Functionality
6.7
8
Not enough data
6.5
8
Not enough data
5.2
7
Not enough data
AI Insight Check - Background Check
Not enough data
Not enough data
AI Investigation and Verification - Background Check
Not enough data
Not enough data
Platform Basics
Not enough data
9.2
237
Not enough data
9.5
238
Not enough data
9.4
236
Platform Performance
Not enough data
9.3
238
Not enough data
9.2
231
Platform Functionality
Not enough data
9.3
232
Not enough data
9.3
230
Not enough data
9.3
232
Platform Additional Functionality
Not enough data
9.3
240
Not enough data
9.0
230
Not enough data
9.0
233
Generative AI
Not enough data
8.6
119
Training & eLearning
Not enough data
9.2
376
Not enough data
8.9
357
Not enough data
9.0
354
Not enough data
9.0
356
Platform Basics
Not enough data
9.2
359
Not enough data
9.4
365
Not enough data
9.4
361
Platform Content
Not enough data
9.2
356
Not enough data
9.0
354
Not enough data
9.1
352
Platform Additional Functionality
Not enough data
9.1
346
Not enough data
9.2
351
Not enough data
9.0
344
Not enough data
9.2
348
Not enough data
9.0
344
Performance reviews
5.0
8
9.2
193
6.9
9
9.2
185
5.6
8
9.3
184
Goals
6.0
8
9.0
185
6.2
7
8.9
183
Feedback
6.5
9
9.0
181
6.5
8
9.0
183
6.5
8
8.8
176
6.0
7
8.6
174
Data
6.7
8
9.0
180
6.7
9
9.0
177
Agentic AI - Performance Management
Not enough data
7.9
88
Not enough data
8.1
88
Platform Basics
Not enough data
9.3
359
Not enough data
9.4
354
Platform Administration
Not enough data
9.1
346
Not enough data
9.2
346
Not enough data
9.2
346
Platform Payment Content
Not enough data
9.3
352
Not enough data
9.2
345
Not enough data
9.2
346
Reports
6.8
11
8.6
181
6.9
12
8.9
182
6.8
12
8.7
181
8.2
12
8.9
181
Cleaning
6.4
13
8.8
183
7.6
11
8.7
179
8.0
11
8.8
177
Generative AI
7.0
9
8.2
101
6.9
9
8.1
100
5.7
9
8.0
98
Compatability
Not enough data
8.9
416
Not enough data
8.9
417
Not enough data
8.7
411
Benefits
Not enough data
Feature Not Available
Not enough data
8.8
413
Generative AI
Not enough data
8.9
6
Not enough data
8.9
6
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Resource Planning - Workforce Planning
Not enough data
9.0
117
Not enough data
9.1
118
Not enough data
9.2
115
Not enough data
8.9
114
Human Resources - Workforce Planning
Not enough data
9.2
114
Not enough data
9.1
116
Not enough data
9.3
117
Not enough data
9.2
114
Agentic AI - Applicant Tracking Systems (ATS)
Not enough data
8.0
39
Not enough data
8.1
39
Not enough data
8.1
39
Sourcing
Not enough data
8.7
211
Not enough data
8.7
205
Not enough data
8.3
43
Not enough data
8.6
45
Not enough data
8.6
44
Candidate Management - Applicant Tracking System
Not enough data
8.9
208
Not enough data
8.8
47
Not enough data
8.7
46
Not enough data
8.3
41
Not enough data
8.5
44
Not enough data
8.2
42
Not enough data
8.5
43
Platform
7.5
312
8.9
3835
7.4
165
8.8
3648
Feature Not Available
8.8
3570
8.3
400
9.2
3729
8.5
409
9.4
3774
8.0
292
9.2
3700
8.2
401
9.0
3639
8.4
423
9.3
3723
AI - Applicant Tracking Systems (ATS)
Not enough data
7.8
36
Not enough data
7.9
36
Not enough data
8.1
38
Agentic AI - Onboarding
Not enough data
8.3
216
Not enough data
8.4
217
Not enough data
8.3
217
Not enough data
8.4
217
Not enough data
8.4
217
Platform Content
8.0
106
9.1
836
8.2
114
9.2
847
8.2
95
9.4
860
7.6
47
9.0
830
7.0
46
9.2
843
7.1
45
9.1
829
Platform Additional Functionality
8.4
130
9.4
840
7.5
52
8.9
800
7.9
61
9.1
814
7.8
83
9.3
817
7.9
101
9.3
822
Platform Data
7.7
57
9.0
775
7.9
78
9.2
783
7.6
64
9.2
787
Platform
7.5
312
8.9
3835
7.4
165
8.8
3648
Feature Not Available
8.8
3570
8.3
400
9.2
3729
8.5
409
9.4
3774
8.0
292
9.2
3700
8.2
401
9.0
3639
8.4
423
9.3
3723
Recruiting and Onboarding
6.6
50
8.8
750
8.3
117
9.3
781
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Course Authoring
Not enough data
8.7
168
Not enough data
8.8
170
Not enough data
8.7
168
Not enough data
8.5
164
Course Delivery
Not enough data
8.9
168
Not enough data
9.3
179
Not enough data
9.1
176
Course Management
Not enough data
8.4
160
Not enough data
8.7
164
Not enough data
9.0
174
Not enough data
8.9
169
LMS Marketplace
Not enough data
8.0
155
Not enough data
8.1
157
Not enough data
8.0
157
Interface
Not enough data
8.3
155
Not enough data
8.3
157
Training & eLearning
Not enough data
9.0
163
Not enough data
9.2
376
Not enough data
8.6
148
Not enough data
8.9
357
Not enough data
9.0
354
Not enough data
9.0
356
Not enough data
8.9
148
Generative AI
Not enough data
7.6
69
Not enough data
7.7
70
Not enough data
7.6
69
Agentic AI - Corporate Learning Management Systems
Not enough data
7.9
45
Not enough data
8.0
45
Intermediate GEP features
Not enough data
9.1
109
Not enough data
9.2
111
Other GEP Features
Not enough data
9.3
112
Not enough data
9.3
111
Not enough data
9.2
109
Time Tracking
8.3
218
Not enough data
8.4
132
Not enough data
8.4
95
Not enough data
Client Invoicing
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
75
|
Verified
Not enough data
Mobile Time Tracking
8.3
151
Not enough data
Administration
8.0
135
|
Verified
Not enough data
7.9
137
|
Verified
Not enough data
8.1
141
|
Verified
Not enough data
7.9
131
|
Verified
Not enough data
8.3
199
|
Verified
Not enough data
Platform
8.2
217
|
Verified
Not enough data
7.7
99
|
Verified
Not enough data
6.9
35
Not enough data
8.2
208
|
Verified
Not enough data
8.0
149
|
Verified
Not enough data
7.5
76
|
Verified
Not enough data
Platform
7.5
312
8.9
3835
7.4
165
8.8
3648
Feature Not Available
8.8
3570
8.3
400
9.2
3729
8.5
409
9.4
3774
8.0
292
9.2
3700
8.2
401
9.0
3639
8.4
423
9.3
3723
Platform
7.5
312
8.9
3835
7.4
165
8.8
3648
Feature Not Available
8.8
3570
8.3
400
9.2
3729
8.5
409
9.4
3774
8.0
292
9.2
3700
8.2
401
9.0
3639
8.4
423
9.3
3723
Workforce Management Platform Features
8.8
31
8.9
440
8.0
27
8.9
432
8.6
68
9.3
462
8.4
67
9.4
486
8.4
29
9.0
445
Feature Not Available
8.9
428
8.8
41
9.1
439
9.0
59
9.3
453
7.7
27
8.9
423
8.2
38
8.9
433
Platform
7.5
312
8.9
3835
7.4
165
8.8
3648
Feature Not Available
8.8
3570
8.3
400
9.2
3729
8.5
409
9.4
3774
8.0
292
9.2
3700
8.2
401
9.0
3639
8.4
423
9.3
3723
Categories
Categories
Shared Categories
Paychex and Rippling are categorized as Payroll, PEO Providers, HCM Software, Core HR, HR Analytics, Onboarding, Performance Management, Benefits Administration, Corporate Learning Management Systems, Workforce Management, and Time & Attendance
Unique Categories
Paychex is categorized as Time Tracking, Expense Management, Candidate Relationship Management, and Background Check
Reviews
Reviewers' Company Size
Paychex
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Rippling
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
7.0%
Construction
6.2%
Hospital & Health Care
4.7%
Real Estate
4.0%
Retail
3.9%
Other
74.2%
Computer Software
13.8%
Information Technology and Services
10.4%
Hospital & Health Care
5.6%
Financial Services
4.4%
Health, Wellness and Fitness
4.0%
Other
61.8%
Discussions
We have reduced employees, yet still pay the same bi-monthly fee. Shouldn't it be lower?
7 Comments
EG
There is probably a base rate, determined by a minimum number of employees. As long as you have more than the minimum number of employees, the fee would be...Read more
Paycheck Stubs
3 Comments
EG
15 minutes does not seem like an inordinate amount of time for a payroll to be processed, especially if you are submitting it on a day when a multitude of...Read more
How can we get more training on reporting? Or custom reporting
2 Comments
NO
There are tutorials in the portal as well as you were assigned a dedicated specialist. either should be able to assist your in making custom reports.Read more
What is Rippling used for?
5 Comments
JA
We use it for payroll and taxes and insurance mostly. Read more
How is Rippling innovating in the field of HR and IT management for businesses?
3 Comments
JT
Rippling is transforming HR and IT management by unifying payroll, benefits, device provisioning, and compliance into a single, automated platform. Its...Read more
How can I build automation for work anniversaries & Birthdays
1 Comment
Official Response from Rippling
Hi Jacob, with Rippling Workflow Studio, admins can easily set up workflows that are triggered by anything, including key dates like work anniversaries or...Read more
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