Compare Outreach and Qualified

At a Glance
Outreach
Outreach
Star Rating
(3,537)4.3 out of 5
Market Segments
Mid-Market (59.7% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Contact Us
Learn more about Outreach
Qualified
Qualified
Star Rating
(1,456)4.9 out of 5
Market Segments
Mid-Market (70.0% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 3 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that Qualified excels in user experience, with many praising its user-friendly interface and the ease of training its AI SDR, Rory. Users have noted that onboarding and integration were seamless, allowing for quick customizations and updates.
  • Users say that Outreach provides robust automation features, effectively handling repetitive sales tasks. Reviewers appreciate its ability to connect with CRM solutions, enhancing data and contact management, which is crucial for maintaining organized workflows.
  • According to verified reviews, Qualified stands out for its exceptional customer support, with users highlighting the hands-on approach of their representatives. This level of service has been linked to improved ROI, as users feel supported throughout their journey.
  • Reviewers mention that while Outreach has a solid user interface, some users have experienced challenges with configuration, indicating that it may not always align perfectly with specific workflow needs. However, many still find it intuitive and easy to navigate.
  • G2 reviewers highlight that Qualified's AI capabilities have led to impressive metrics, such as a 54.1% meeting-offered-to-booked rate. This demonstrates the effectiveness of its AI SDR in driving tangible results for users, a feature that has garnered significant praise.
  • Users report that Outreach's AI features, like the note-taking bot Kaya, are beneficial for summarizing meetings and facilitating follow-up communications. However, some users feel that the overall support and product direction could improve compared to Qualified's higher ratings in these areas.
Pricing
Entry-Level Pricing
Outreach
Future Outreach Customers
Contact Us
Learn more about Outreach
Qualified
Premier
Contact Us
Browse all 3 pricing plans
Free Trial
Outreach
No trial information available
Qualified
No trial information available
Ratings
Meets Requirements
8.7
2,680
9.6
1,143
Ease of Use
8.3
2,696
9.2
1,156
Ease of Setup
7.7
858
9.2
847
Ease of Admin
7.8
774
9.2
829
Quality of Support
8.3
2,434
9.9
1,145
Has the product been a good partner in doing business?
8.5
760
9.9
847
Product Direction (% positive)
8.5
2,510
9.9
1,078
Features by Category
Conversational MarketingHide 21 FeaturesShow 21 Features
Not enough data
9.0
537
Messenger
Not enough data
9.3
351
|
Verified
Not enough data
9.1
408
|
Verified
Not enough data
9.6
442
|
Verified
Not enough data
9.2
403
|
Verified
Channels
Not enough data
Feature Not Available
Not enough data
9.6
430
|
Verified
Not enough data
7.3
173
Not enough data
Feature Not Available
Not enough data
8.5
174
|
Verified
Customers
Not enough data
9.4
386
|
Verified
Not enough data
9.4
334
|
Verified
Not enough data
9.1
407
|
Verified
Not enough data
9.5
398
|
Verified
Not enough data
9.4
392
|
Verified
Agentic AI - Conversational Marketing
Not enough data
8.5
39
Not enough data
8.4
34
Not enough data
8.9
41
Not enough data
8.8
40
Not enough data
9.1
42
Not enough data
8.6
37
Not enough data
8.6
35
7.8
47
9.4
85
Lead Facilitation
Feature Not Available
9.6
73
|
Verified
7.5
34
9.2
73
|
Verified
8.1
36
9.2
63
|
Verified
8.1
38
9.7
78
|
Verified
Organization
7.9
33
9.3
54
|
Verified
8.0
35
9.3
57
|
Verified
8.1
33
9.3
66
|
Verified
Performance Analysis
7.4
38
9.1
45
|
Verified
8.3
41
9.5
48
|
Verified
Sales Analysis
7.3
37
8.8
44
|
Verified
7.8
38
8.8
42
|
Verified
Generative AI
7.9
25
9.5
44
7.6
24
9.6
41
Agentic AI - AI Sales Assistant
Not enough data
9.9
12
Not enough data
9.7
11
Not enough data
9.9
13
Not enough data
8.9
14
Not enough data
9.4
14
Not enough data
9.1
13
Not enough data
9.7
10
7.7
1,122
Not enough data
Integrated Workflows
8.7
1008
|
Verified
Not enough data
9.1
1060
|
Verified
Not enough data
8.4
869
|
Verified
Not enough data
8.2
796
|
Verified
Not enough data
8.5
1009
|
Verified
Not enough data
8.6
400
Not enough data
8.2
347
Not enough data
Repeatability and Reportability
8.4
862
|
Verified
Not enough data
8.6
952
|
Verified
Not enough data
8.5
929
|
Verified
Not enough data
7.8
771
|
Verified
Not enough data
7.0
314
Not enough data
AI and Automation
7.8
342
Not enough data
7.3
308
Not enough data
7.7
346
Not enough data
7.3
298
Not enough data
7.0
292
Not enough data
Generative AI
6.7
138
Not enough data
Agentic AI - Sales Engagement
6.4
26
Not enough data
7.2
26
Not enough data
7.6
26
Not enough data
6.3
26
Not enough data
6.7
26
Not enough data
6.8
26
Not enough data
6.9
25
Not enough data
Conversation IntelligenceHide 15 FeaturesShow 15 Features
6.7
181
Not enough data
Call Analytics
8.3
128
Not enough data
7.8
108
Not enough data
8.0
115
Not enough data
Feature Not Available
Not enough data
Artificial Intelligence - Conversation Intelligence
Feature Not Available
Not enough data
7.7
95
Not enough data
Not enough data
Not enough data
Generative AI
7.5
40
Not enough data
Agentic AI - Conversation Intelligence
6.0
7
Not enough data
6.4
7
Not enough data
6.0
7
Not enough data
5.7
7
Not enough data
5.7
7
Not enough data
5.5
7
Not enough data
6.0
7
Not enough data
Buyer Intent Data ProvidersHide 8 FeaturesShow 8 Features
Not enough data
9.4
222
Data Availability
Not enough data
9.4
171
Not enough data
9.4
183
Not enough data
9.2
130
Platform Additional Functionality
Not enough data
9.5
201
Not enough data
9.5
161
Not enough data
Feature Not Available
Not enough data
9.5
185
Not enough data
9.6
188
AI Agents For Business OperationsHide 17 FeaturesShow 17 Features
Not enough data
9.6
39
Responses
Not enough data
9.5
36
Not enough data
9.6
37
Not enough data
9.6
35
Automation - AI Agents
Not enough data
9.7
30
Not enough data
9.3
30
Not enough data
9.6
33
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
Not enough data
9.6
34
Not enough data
9.7
35
Not enough data
9.8
35
Autonomy - AI Agents
Not enough data
9.4
33
Not enough data
9.5
32
Not enough data
9.8
30
Not enough data
9.4
30
Generative AI
Not enough data
9.6
29
Not enough data
9.6
29
Not enough data
9.3
615
Responses
Not enough data
9.4
532
Not enough data
9.5
505
Not enough data
9.6
536
Not enough data
9.3
451
Not enough data
9.0
365
Platform
Not enough data
9.7
550
Not enough data
9.5
542
Not enough data
9.4
510
Not enough data
9.3
531
Not enough data
9.2
417
Not enough data
9.4
473
Not enough data
9.5
485
Generative AI
Not enough data
9.0
180
Not enough data
8.9
174
Revenue Operations & Intelligence (RO&I)Hide 23 FeaturesShow 23 Features
7.9
108
Not enough data
Revenue Sourcing and Forecasting
7.4
51
Not enough data
7.9
60
Not enough data
8.3
79
Not enough data
8.1
53
Not enough data
7.9
59
Not enough data
8.0
21
Not enough data
8.0
22
Not enough data
CRM Data Enrichment
8.7
92
Not enough data
8.7
101
Not enough data
8.2
74
Not enough data
Feature Not Available
Not enough data
8.2
22
Not enough data
Account Management
7.8
69
Not enough data
7.8
70
Not enough data
8.0
70
Not enough data
8.5
80
Not enough data
7.8
24
Not enough data
8.1
21
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Online Appointment SchedulingHide 21 FeaturesShow 21 Features
Not enough data
9.1
272
Notifications
Not enough data
9.3
218
Not enough data
9.2
204
Not enough data
9.4
221
Settings
Not enough data
9.4
221
Not enough data
9.5
229
Not enough data
9.5
218
Personalization
Not enough data
9.4
222
Not enough data
9.5
206
Integrations
Not enough data
9.4
219
Not enough data
9.6
240
Not enough data
7.7
152
Not enough data
8.6
183
Not enough data
8.9
184
Generative AI
Not enough data
9.0
113
Not enough data
8.9
101
Not enough data
8.5
91
Not enough data
8.7
91
Not enough data
8.3
86
Agentic AI - Online Appointment Scheduling
Not enough data
9.4
26
Not enough data
9.3
25
Not enough data
9.6
26
Not enough data
9.3
166
Integrations
Not enough data
8.5
113
Not enough data
9.1
131
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.6
154
Branding & Customizatio
Not enough data
9.2
143
Not enough data
9.3
137
Not enough data
9.2
121
Automatic Rules & Configurations
Not enough data
9.5
150
Not enough data
9.5
141
Not enough data
9.2
138
Agentic AI - Business Scheduling
Not enough data
9.4
15
Not enough data
9.5
14
Not enough data
9.7
52
Generative AI
Not enough data
9.3
48
Not enough data
9.3
47
Agentic AI - Bot Platforms
Not enough data
10.0
7
Not enough data
10.0
5
Not enough data
9.7
6
Not enough data
9.8
7
Not enough data
9.4
6
Not enough data
9.7
6
Not enough data
Not enough data
Not enough data
9.2
683
Generative AI
Not enough data
9.1
153
Not enough data
9.1
149
Not enough data
8.5
104
Communication
Not enough data
9.7
653
|
Verified
Not enough data
9.4
635
|
Verified
Not enough data
8.7
393
Not enough data
9.4
487
|
Verified
Not enough data
9.1
421
|
Verified
Internal Use
Not enough data
9.4
567
|
Verified
Not enough data
9.3
520
|
Verified
Not enough data
9.5
570
|
Verified
Not enough data
9.3
528
|
Verified
Not enough data
9.1
413
|
Verified
Not enough data
9.3
511
|
Verified
Not enough data
9.1
104
Automation
Not enough data
9.4
71
Not enough data
8.8
56
Not enough data
8.1
50
Not enough data
9.6
83
Not enough data
9.2
73
Autonomy
Not enough data
8.9
63
Not enough data
9.1
65
Not enough data
9.0
64
Not enough data
8.8
62
Outbound Sales
Not enough data
9.3
59
Not enough data
9.0
57
Not enough data
8.4
50
Not enough data
9.3
64
Not enough data
9.1
56
Inbound Sales
Not enough data
9.0
62
Not enough data
9.4
74
Not enough data
8.8
56
Not enough data
9.6
82
Not enough data
9.4
79
Salesforce AppExchange AppsHide 7 FeaturesShow 7 Features
Not enough data
9.3
5
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.3
5
Not enough data
9.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Sales Performance ManagementHide 14 FeaturesShow 14 Features
8.1
391
Not enough data
Agentic AI - Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incentives
7.5
193
Not enough data
8.2
234
|
Verified
Not enough data
6.9
165
|
Verified
Not enough data
8.3
245
|
Verified
Not enough data
Personalization
8.3
263
|
Verified
Not enough data
7.8
270
|
Verified
Not enough data
8.2
322
|
Verified
Not enough data
8.1
227
|
Verified
Not enough data
Administrative
8.7
306
|
Verified
Not enough data
8.4
258
|
Verified
Not enough data
8.5
264
Not enough data
7.7
1,561
Not enough data
Agentic AI - Email Tracking
7.3
16
Not enough data
7.1
17
Not enough data
7.9
17
Not enough data
6.4
16
Not enough data
6.4
16
Not enough data
6.3
16
Not enough data
6.5
16
Not enough data
Analytics
8.8
1440
Not enough data
8.4
1380
Not enough data
Feature Not Available
Not enough data
Customizations
8.8
1406
Not enough data
8.9
1432
Not enough data
8.5
1405
Not enough data
8.3
1056
Not enough data
9.0
1448
Not enough data
Generative AI
6.8
162
Not enough data
7.4
207
Not enough data
Agentic AI - Sales Analytics
6.7
8
Not enough data
7.9
8
Not enough data
6.4
7
Not enough data
6.4
7
Not enough data
6.4
7
Not enough data
Data Sourcing
7.7
158
Not enough data
7.9
173
Not enough data
Feature Not Available
Not enough data
8.1
187
Not enough data
7.6
167
Not enough data
Predictive Analytics
7.3
141
Not enough data
7.4
135
Not enough data
7.0
126
Not enough data
7.3
134
Not enough data
Sales Management
8.0
148
Not enough data
Feature Not Available
Not enough data
7.8
163
Not enough data
8.8
188
Not enough data
Outbound Call TrackingHide 16 FeaturesShow 16 Features
7.7
1,305
Not enough data
Agentic AI - Outbound Call Tracking
5.2
10
Not enough data
5.5
10
Not enough data
Calling
8.5
813
Not enough data
7.9
906
Not enough data
8.4
1032
Not enough data
8.8
1089
Not enough data
5.5
14
Not enough data
Contacts
8.6
1146
Not enough data
8.0
985
Not enough data
8.4
1066
Not enough data
Insights
8.3
1092
|
Verified
Not enough data
8.4
1051
Not enough data
7.7
594
Not enough data
9.1
1191
Not enough data
8.1
1036
Not enough data
6.7
13
Not enough data
8.1
251
Not enough data
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
8.3
197
|
Verified
Not enough data
8.2
196
|
Verified
Not enough data
8.2
179
|
Verified
Not enough data
8.0
142
|
Verified
Not enough data
Feedback
8.3
165
|
Verified
Not enough data
8.1
162
|
Verified
Not enough data
8.1
141
Not enough data
8.3
174
|
Verified
Not enough data
8.4
192
|
Verified
Not enough data
8.3
191
|
Verified
Not enough data
Feature Not Available
Not enough data
Generative AI
6.7
21
Not enough data
Not enough data
Not enough data
Agentic AI - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reviews
Reviewers' Company Size
Outreach
Outreach
Small-Business(50 or fewer emp.)
18.5%
Mid-Market(51-1000 emp.)
59.7%
Enterprise(> 1000 emp.)
21.8%
Qualified
Qualified
Small-Business(50 or fewer emp.)
9.3%
Mid-Market(51-1000 emp.)
70.0%
Enterprise(> 1000 emp.)
20.7%
Reviewers' Industry
Outreach
Outreach
Computer Software
36.9%
Information Technology and Services
18.2%
Marketing and Advertising
7.2%
Internet
6.3%
Financial Services
3.2%
Other
28.3%
Qualified
Qualified
Computer Software
44.0%
Information Technology and Services
18.8%
Computer & Network Security
4.1%
Marketing and Advertising
4.1%
Financial Services
3.3%
Other
25.7%
Alternatives
Outreach
Outreach Alternatives
Agentforce Sales (formerly Salesforce Sales Cloud)
Agentforce Sales
Add Agentforce Sales (formerly Salesforce Sales Cloud)
Clari
Clari
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Salesloft
Salesloft
Add Salesloft
Apollo.io
Apollo.io
Add Apollo.io
Qualified
Qualified Alternatives
Drift
Drift
Add Drift
Fin by Intercom
Fin by Intercom
Add Fin by Intercom
Birdeye
Birdeye
Add Birdeye
Chili Piper
Chili Piper
Add Chili Piper
Discussions
Outreach
Outreach Discussions
Has anyone made the a migration from gmail to Outlook? If so, how did your use of Outreach change?
2 Comments
Mathews S.
MS
Yes, I have performed the task, the free methods are here using GSMMO - https://www.transferemails.com/transfer-emails-from-outlook-to-gmail/Read more
What is the best way to log follow ups?
2 Comments
Jeremy K.
JK
When I engage a customer, either email or call, I put them into a follow up sequence, typically that has 3 steps, call > email > call to make sure we keep...Read more
What are the other best ways Outreach can be used in?
2 Comments
Ishan S.
IS
We also used it for hiring workflow.Read more
Qualified
Qualified Discussions
What's the most creative experience you've created?
1 Comment
Matt B.
MB
Saying hello to competitors when they are on our site 😝Read more
Monty the Mongoose crying
Qualified has no more discussions with answers