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Compare Natterbox and RingEX 
Featured Products
At a Glance
Market Segments
Mid-Market (56.7% of reviews)
Small-Business (57.6% of reviews)
Entry-Level Pricing
Starting at $82.00 1 User Per Month
$30.00 1 User Per Month
Natterbox
Star Rating
(122)4.4 out of 5
Market Segments
Mid-Market (56.7% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $82.00 1 User Per Month
Browse all 4 pricing plansRingEX
Star Rating
(1,305)4.1 out of 5
Market Segments
Small-Business (57.6% of reviews)
Pros & Cons
Entry-Level Pricing
$30.00 1 User Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that RingEX excels in providing a comprehensive communication platform, integrating phone calls, team messaging, SMS, video meetings, and even fax. Users appreciate how this all-in-one solution streamlines workflows, eliminating the need to switch between multiple apps.
- Users say Natterbox shines with its native Salesforce integration, allowing seamless operation within the Salesforce environment. This feature is particularly valued by users who rely on Salesforce for their business processes, enhancing overall efficiency and stability.
- Reviewers mention that RingEX offers a user-friendly experience, with many highlighting the ease of managing and changing settings as an admin. This intuitive interface contributes to a smoother day-to-day operation, making it a preferred choice for small businesses.
- According to verified reviews, Natterbox is praised for its administrative capabilities, particularly in managing call routings. Users find it easy to make quick adjustments in response to changing business needs, showcasing its adaptability in a dynamic environment.
- G2 reviewers highlight that while RingEX has a slightly lower star rating, it boasts a significantly higher overall satisfaction score, indicating that users feel more positively about their experience with the platform compared to Natterbox.
- Users report that Natterbox's recent AI-powered features demonstrate its commitment to innovation, but some feel that it lacks in areas like video calls and instant messaging compared to RingEX, which offers a more robust experience in these functionalities.
Pricing
Entry-Level Pricing
Natterbox
PRO
Starting at $82.00
1 User Per Month
Fully-featured voice solution for small to midsize contact centers and sales teams.
- Access to the Natterbox Platform
- Voice Channel Package
- IVR, Auto-attendant, & Hunt Groups
RingEX
Core
$30.00
1 User Per Month
A reliable, core phone system to get your business up and running
- Unlimited domestic calling
- SMS and MMS
- IVR
Free Trial
Natterbox
No trial information availableRingEX
Free Trial is available
Ratings
Meets Requirements
8.6
105
8.8
1,066
Ease of Use
9.0
107
8.6
1,082
Ease of Setup
8.5
86
8.2
665
Ease of Admin
8.8
78
8.3
586
Quality of Support
9.0
102
8.0
970
Has the product been a good partner in doing business?
8.9
77
8.3
574
Product Direction (% positive)
9.2
103
7.9
1,050
Features by Category
Documents
Not enough data
7.7
154
Not enough data
7.3
148
Not enough data
8.1
156
Agentic AI - Online Fax
Not enough data
8.5
11
Not enough data
8.6
11
Sending
Not enough data
9.1
172
Not enough data
9.1
169
Not enough data
8.9
158
Not enough data
9.2
161
Not enough data
8.9
164
Not enough data
9.1
165
Host Tools
Not enough data
8.5
76
Not enough data
8.7
81
Not enough data
9.0
91
Attendee Tools
Not enough data
8.7
85
Not enough data
8.9
85
Not enough data
8.1
68
Post-Event Tools
Not enough data
8.5
65
Not enough data
8.3
68
Integrations
Not enough data
8.1
59
Not enough data
8.4
66
Agentic AI - Webinar
Not enough data
7.7
8
Not enough data
7.7
8
Not enough data
7.5
8
Not enough data
8.1
8
Not enough data
8.1
8
Call Analytics
9.7
12
Not enough data
7.1
7
Not enough data
9.3
12
Not enough data
8.6
6
Not enough data
Artificial Intelligence - Conversation Intelligence
7.7
10
Not enough data
8.3
12
Not enough data
Not enough data
Not enough data
Generative AI
8.3
5
Not enough data
Agentic AI - Conversation Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Quality Assurance
8.9
19
Not enough data
8.4
18
Not enough data
9.1
24
Not enough data
Engagement
8.9
15
Not enough data
9.2
22
Not enough data
9.1
21
Not enough data
Performance
9.0
23
Not enough data
8.8
18
Not enough data
Generative AI
6.5
8
Not enough data
6.7
10
Not enough data
Channels
8.7
63
Not enough data
7.1
43
Not enough data
6.7
39
Not enough data
6.4
39
Not enough data
7.0
37
Not enough data
Generative AI
7.1
25
Not enough data
Functions
8.4
58
Not enough data
8.3
57
Not enough data
8.0
47
Not enough data
7.9
42
Not enough data
Feature Not Available
Not enough data
8.5
55
Not enough data
8.3
55
Not enough data
8.2
43
Not enough data
Agentic AI - Contact Center
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
8.6
52
Not enough data
8.8
62
Not enough data
8.5
65
Not enough data
8.9
56
Not enough data
7.7
45
Not enough data
Collaboration Tools
Not enough data
9.1
254
Not enough data
9.1
142
Not enough data
8.7
117
Not enough data
8.9
141
Not enough data
9.1
123
Meeting Coordination
Not enough data
8.8
244
Not enough data
9.1
236
Not enough data
8.9
224
Not enough data
9.0
146
Software Type
Not enough data
9.0
244
Not enough data
9.1
144
Not enough data
9.2
161
Agentic AI - Video Conferencing
Not enough data
8.5
14
Not enough data
8.6
13
Not enough data
8.5
13
Platform
Not enough data
8.2
200
Not enough data
9.0
234
Not enough data
8.7
219
Not enough data
9.1
229
Not enough data
8.7
218
Not enough data
8.5
210
Not enough data
8.7
217
Generative AI
Not enough data
Feature Not Available
Workforce Management
Not enough data
8.8
218
Not enough data
8.6
212
Call Center Infrastructure (CCI)
Not enough data
8.9
22
Not enough data
8.9
22
Not enough data
9.2
22
Not enough data
8.9
22
Administrative
Not enough data
8.8
222
Not enough data
8.6
220
Generative AI
Not enough data
Not enough data
Basic Communication - Cloud PBX
Not enough data
8.9
57
Not enough data
8.8
55
Not enough data
9.1
54
Not enough data
8.2
53
Not enough data
9.1
55
Not enough data
8.8
54
Advanced Features - Cloud PBX
Not enough data
8.7
51
Not enough data
8.5
53
Not enough data
8.6
52
Not enough data
8.9
53
Platform Basics - VoIP Providers
Not enough data
8.4
91
Not enough data
8.7
104
Not enough data
8.3
85
Not enough data
8.0
90
Not enough data
8.0
83
Not enough data
8.1
81
Basic Communication
9.2
35
9.1
501
|
Verified
5.8
13
8.3
394
|
Verified
6.3
21
8.7
423
|
Verified
7.4
14
8.2
362
|
Verified
7.9
21
8.5
427
|
Verified
8.6
26
9.0
433
|
Verified
Agentic AI - VoIP Providers
Not enough data
7.9
53
Not enough data
8.1
53
Not enough data
8.0
53
Not enough data
7.9
51
Access
8.1
24
8.2
378
|
Verified
8.1
23
8.3
393
|
Verified
7.3
16
8.6
424
Advanced Features
8.2
26
8.3
442
7.6
19
8.4
403
|
Verified
8.7
26
9.0
463
|
Verified
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Outbound Call Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Calling
9.5
49
Not enough data
7.8
42
Not enough data
9.2
45
Not enough data
9.3
49
Not enough data
Feature Not Available
Not enough data
Contacts
8.4
40
Not enough data
7.7
37
Not enough data
8.1
34
Not enough data
Insights
8.9
43
Not enough data
8.6
45
Not enough data
8.3
44
Not enough data
7.6
36
Not enough data
7.4
34
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feedback
Feature Not Available
Not enough data
7.7
14
Not enough data
7.1
14
Not enough data
7.7
14
Not enough data
Feature Not Available
Not enough data
7.7
17
Not enough data
Feature Not Available
Not enough data
Generative AI
8.1
8
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
8.6
49
|
Verified
Not enough data
8.7
51
|
Verified
Not enough data
Feature Not Available
Features
Not enough data
8.8
55
|
Verified
Not enough data
8.4
49
|
Verified
Not enough data
8.6
52
|
Verified
Not enough data
8.5
51
|
Verified
Not enough data
8.6
53
|
Verified
Not enough data
8.2
49
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Natterbox and RingEX are categorized as VoIP Providers
Unique Categories
Natterbox is categorized as AI Customer Support Agents, Contact Center, Conversation Intelligence, Contact Center Quality Assurance, Speech Analytics, Sales Coaching, Outbound Call Tracking, and Salesforce AppExchange Apps
RingEX is categorized as UCaaS Platforms, Online Fax, Webinar, Call Center Infrastructure (CCI), Video Conferencing, and Cloud PBX Platforms
Reviews
Reviewers' Company Size
Natterbox
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
RingEX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
15.0%
Staffing and Recruiting
7.5%
Manufacturing
6.7%
Leisure, Travel & Tourism
6.7%
Information Technology and Services
5.8%
Other
58.3%
Computer Software
9.6%
Information Technology and Services
5.2%
Insurance
5.1%
Financial Services
4.9%
Staffing and Recruiting
4.8%
Other
70.3%
Alternatives
Discussions
Natterbox Competitors
1 Comment
IM
Hi Mak if you are recruiting for us please reach to us directly to discuss.Read more
Issues with Not Connected calls report
1 Comment
OS
Yes. We're going through this now. The reporting for this and the support we get from Nattertbox is absolute garbage. They are condescending and speak in IT...Read more
What is Salesforce voice?
1 Comment
RK
Salesforce Voice allows companies to manage customer phone interactions from within the Salesforce platform Read more
What’s involved in setting up my RingCentral Office business phone system?
2 Comments
AG
For us it was really simple. The account manager actually did the setup over screen share and showed us how he was setting it up as he was going along. So...Read more
How much does RingCentral Office cost?
1 Comment
Official Response from RingEX
RingCentral Office offers simple, all-inclusive pricing with a predictable low monthly cost.
All editions include everything you need for your business,...Read more
Is there a free trial for RingCentral Office?
1 Comment
Official Response from RingEX
RingCentral Office comes with a 30-day money-back guarantee, so there’s no risk in purchasing and trying it for your business. The phones can also be...Read more
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