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Compare Natterbox and RingEX 
Featured Products
At a Glance
Market Segments
Mid-Market (56.7% of reviews)
Small-Business (57.4% of reviews)
Entry-Level Pricing
Starting at $82.00 1 User Per Month
$30.00 1 User Per Month
Natterbox
Star Rating
(122)4.4 out of 5
Market Segments
Mid-Market (56.7% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $82.00 1 User Per Month
Browse all 4 pricing plansRingEX
Star Rating
(1,260)4.1 out of 5
Market Segments
Small-Business (57.4% of reviews)
Pros & Cons
Entry-Level Pricing
$30.00 1 User Per Month
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that RingEX excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Natterbox. Users appreciate its intuitive interface, which simplifies tasks like setting up call forwarding and voicemail greetings.
- Users say that RingEX's customer support is a standout feature, with many praising the excellent phone support and the well-designed admin portal. One user noted that the online support is more complete and accurate than most, making it easier for teams to navigate the system.
- According to verified reviews, Natterbox shines in its integration with Salesforce, providing a seamless experience for users who rely on this platform. Reviewers highlight that it allows for quick adjustments in call routing, which is essential for adapting to changing business needs.
- Reviewers mention that while Natterbox has innovative AI-powered features, it faces challenges with its stability, having experienced outages during its usage. In contrast, RingEX users report a more stable experience with fewer disruptions.
- G2 reviewers highlight that RingEX offers a more affordable entry-level price, making it a more accessible option for small businesses. Users appreciate the value it provides, especially given its robust features compared to Natterbox's higher starting price.
- Users note that while Natterbox has a slightly higher rating for ease of administration, RingEX is praised for its user-friendly mobile app, which allows users to operate with little to no assistance, enhancing day-to-day usability.
Pricing
Entry-Level Pricing
Natterbox
PRO
Starting at $82.00
1 User Per Month
Fully-featured voice solution for small to midsize contact centers and sales teams.
- Access to the Natterbox Platform
- Voice Channel Package
- IVR, Auto-attendant, & Hunt Groups
RingEX
Core
$30.00
1 User Per Month
A reliable, core phone system to get your business up and running
- Unlimited domestic calling
- SMS and MMS
- IVR
Free Trial
Natterbox
No trial information availableRingEX
Free Trial is available
Ratings
Meets Requirements
8.6
105
8.8
1,047
Ease of Use
9.0
107
8.6
1,062
Ease of Setup
8.5
86
8.2
648
Ease of Admin
8.8
78
8.3
568
Quality of Support
9.0
102
8.0
950
Has the product been a good partner in doing business?
8.9
77
8.3
558
Product Direction (% positive)
9.2
103
7.9
1,029
Features by Category
Documents
Not enough data
7.7
156
Not enough data
7.4
150
Not enough data
8.1
158
Agentic AI - Online Fax
Not enough data
8.7
13
Not enough data
8.8
13
Sending
Not enough data
9.1
173
Not enough data
9.1
171
Not enough data
8.9
159
Not enough data
9.2
162
Not enough data
8.9
165
Not enough data
9.1
166
Host Tools
Not enough data
8.5
76
Not enough data
8.7
81
Not enough data
9.0
91
Attendee Tools
Not enough data
8.7
85
Not enough data
8.9
85
Not enough data
8.1
68
Post-Event Tools
Not enough data
8.5
65
Not enough data
8.3
68
Integrations
Not enough data
8.1
59
Not enough data
8.4
66
Agentic AI - Webinar
Not enough data
7.7
8
Not enough data
7.7
8
Not enough data
7.5
8
Not enough data
8.1
8
Not enough data
8.1
8
Call Analytics
9.7
12
Not enough data
7.1
7
Not enough data
9.3
12
Not enough data
8.6
6
Not enough data
Agent Performance Management
7.7
10
Not enough data
8.3
12
Not enough data
7.7
10
Not enough data
Generative AI
8.3
5
Not enough data
Agentic AI - Conversation Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Quality Assurance
8.9
19
Not enough data
8.4
18
Not enough data
9.1
24
Not enough data
Engagement
8.9
15
Not enough data
9.2
22
Not enough data
9.1
21
Not enough data
Performance
9.0
23
Not enough data
8.8
18
Not enough data
Generative AI
6.5
8
Not enough data
6.7
10
Not enough data
Channels
8.7
63
Not enough data
7.1
43
Not enough data
6.7
39
Not enough data
6.4
39
Not enough data
7.0
37
Not enough data
Generative AI
7.1
25
Not enough data
Functions
8.4
58
Not enough data
8.3
57
Not enough data
8.0
47
Not enough data
7.9
42
Not enough data
Feature Not Available
Not enough data
8.5
55
Not enough data
8.3
55
Not enough data
8.2
43
Not enough data
Agentic AI - Contact Center
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
8.6
52
Not enough data
8.8
62
Not enough data
8.5
65
Not enough data
8.9
56
Not enough data
7.7
45
Not enough data
Collaboration Tools
Not enough data
9.1
256
Not enough data
9.1
144
Not enough data
8.7
119
Not enough data
8.9
142
Not enough data
9.1
125
Meeting Coordination
Not enough data
8.8
245
Not enough data
9.1
238
Not enough data
8.9
226
Not enough data
9.1
148
Software Type
Not enough data
9.0
245
Not enough data
9.1
146
Not enough data
9.2
162
Agentic AI - Video Conferencing
Not enough data
8.6
16
Not enough data
8.8
15
Not enough data
8.7
15
Platform
Not enough data
8.2
204
Not enough data
9.0
237
Not enough data
8.7
222
Not enough data
9.1
232
Not enough data
8.7
221
Not enough data
8.6
213
Not enough data
8.8
220
Generative AI
Not enough data
Feature Not Available
Workforce Management
Not enough data
8.8
221
Not enough data
8.6
215
Call Center Infrastructure (CCI)
Not enough data
9.0
24
Not enough data
9.0
24
Not enough data
9.2
24
Not enough data
9.0
24
Administrative
Not enough data
8.8
225
Not enough data
8.7
222
Generative AI
Not enough data
Not enough data
Basic Communication - Cloud PBX
Not enough data
8.9
57
Not enough data
8.9
56
Not enough data
9.1
55
Not enough data
8.2
54
Not enough data
9.1
56
Not enough data
8.8
55
Advanced Features - Cloud PBX
Not enough data
8.7
52
Not enough data
8.5
54
Not enough data
8.6
53
Not enough data
9.0
54
Platform Basics - VoIP Providers
Not enough data
8.4
92
Not enough data
9.0
100
Not enough data
8.4
89
Not enough data
8.3
91
Not enough data
8.0
86
Not enough data
8.2
84
Basic Communication
9.2
35
9.0
496
|
Verified
5.8
13
8.3
395
|
Verified
6.3
21
8.7
422
|
Verified
7.4
14
8.2
366
|
Verified
7.9
21
8.5
430
|
Verified
8.6
26
9.0
437
|
Verified
Agentic AI - VoIP Providers
Not enough data
8.0
57
Not enough data
8.2
57
Not enough data
8.1
57
Not enough data
8.1
55
Access
8.1
24
8.2
383
|
Verified
8.1
23
8.4
398
|
Verified
7.3
16
8.6
425
Advanced Features
8.2
26
8.3
445
7.6
19
8.4
407
|
Verified
8.7
26
9.1
464
|
Verified
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Outbound Call Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Calling
9.5
49
Not enough data
7.8
42
Not enough data
9.2
45
Not enough data
9.3
49
Not enough data
Feature Not Available
Not enough data
Contacts
8.4
40
Not enough data
7.7
37
Not enough data
8.1
34
Not enough data
Insights
8.9
43
Not enough data
8.6
45
Not enough data
8.3
44
Not enough data
7.6
36
Not enough data
7.4
34
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feedback
Feature Not Available
Not enough data
7.7
14
Not enough data
7.1
14
Not enough data
7.7
14
Not enough data
Feature Not Available
Not enough data
7.7
17
Not enough data
Feature Not Available
Not enough data
Generative AI
8.1
8
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
8.7
51
|
Verified
Not enough data
8.7
53
|
Verified
Not enough data
Feature Not Available
Features
Not enough data
8.8
56
|
Verified
Not enough data
8.4
51
|
Verified
Not enough data
8.5
55
|
Verified
Not enough data
8.6
53
|
Verified
Not enough data
8.6
54
|
Verified
Not enough data
8.2
51
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Natterbox and RingEX are categorized as VoIP Providers
Unique Categories
Natterbox is categorized as AI Customer Support Agents, Contact Center, Conversation Intelligence, Contact Center Quality Assurance, Speech Analytics, Sales Coaching, Outbound Call Tracking, and Salesforce AppExchange Apps
RingEX is categorized as UCaaS Platforms, Online Fax, Webinar, Call Center Infrastructure (CCI), Video Conferencing, and Cloud PBX Platforms
Reviews
Reviewers' Company Size
Natterbox
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
RingEX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
15.0%
Staffing and Recruiting
7.5%
Manufacturing
6.7%
Leisure, Travel & Tourism
6.7%
Information Technology and Services
5.8%
Other
58.3%
Computer Software
9.8%
Information Technology and Services
5.3%
Insurance
5.0%
Staffing and Recruiting
4.9%
Financial Services
4.7%
Other
70.3%
Alternatives
Discussions
Natterbox Competitors
1 Comment
IM
Hi Mak if you are recruiting for us please reach to us directly to discuss.Read more
Issues with Not Connected calls report
1 Comment
OS
Yes. We're going through this now. The reporting for this and the support we get from Nattertbox is absolute garbage. They are condescending and speak in IT...Read more
What is Salesforce voice?
1 Comment
RK
Salesforce Voice allows companies to manage customer phone interactions from within the Salesforce platform Read more
What’s involved in setting up my RingCentral Office business phone system?
2 Comments
AG
For us it was really simple. The account manager actually did the setup over screen share and showed us how he was setting it up as he was going along. So...Read more
How much does RingCentral Office cost?
1 Comment
Official Response from RingEX
RingCentral Office offers simple, all-inclusive pricing with a predictable low monthly cost.
All editions include everything you need for your business,...Read more
Is there a free trial for RingCentral Office?
1 Comment
Official Response from RingEX
RingCentral Office comes with a 30-day money-back guarantee, so there’s no risk in purchasing and trying it for your business. The phones can also be...Read more
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