RingEX is the all-in-one business communications platform that connects teams, customers, and conversations across voice, video, messaging, and SMS, all powered by AI. Designed for organizations that value productivity, customer satisfaction, and simplicity, RingEX brings together everything your business needs to collaborate and engage effectively from anywhere. With built-in AI capabilities like the RingCentral Personal AI Assistant, RingEX helps every employee work smarter. Capture and summarize meetings automatically, generate follow-up actions, and compose clear messages in seconds. AI-driven insights make conversations more productive and ensure that critical information never gets lost. New: Customer Engagement Bundle For customer-facing teams, RingEX now offers the Customer Engagement Bundle — a new tier purpose-built for small to mid-sized businesses that need to deliver faster, more connected support without the complexity of a full contact center. The bundle seamlessly blends voice and SMS support in one unified workspace, so your team can manage every customer conversation together. Key capabilities include: Shared SMS Inbox: Give teams shared visibility into customer text threads to ensure no message is missed. SMS Opt-Out Compliance: Simplify regulatory adherence and protect customer trust. Reply Templates: Speed up response times while maintaining a consistent brand voice. Queue Transparency: Show callers their place in line or offer convenient callbacks to reduce frustration. RingCentral Live Reports: Gain real-time visibility into call queues and agent performance to optimize staffing and improve service quality. Why RingEX: Whether your team is connecting internally or engaging customers, RingEX delivers reliability, flexibility, and intelligence in one platform. Built on a 99.999% uptime SLA and backed by enterprise-grade security, RingEX helps you stay connected and responsive at every moment that matters. RingEX customers gain: Smarter communication with AI — Work faster and reduce manual tasks with the built-in Personal AI Assistant. Unified collaboration — Seamless voice, video, messaging, and SMS in one platform. Better customer experiences — Real-time insights, automated workflows, and faster responses through the Customer Engagement Bundle. RingEX isn’t just a phone system. It’s how modern businesses keep every conversation — internal or external — connected, intelligent, and impactful.