Top 10 Natterbox Alternatives & Competitors

Top 10 Alternatives to Natterbox Recently Reviewed By G2 Community

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Aircall
By Aircall
4.4/5
(1,520)
Product Description
Aircall is the phone system for modern business that can be used on any device. Since Aircall has no hardware requirement, customers can get set up and dialing in as few as 3 minutes. Packed with powerful integrations and a growing app ecosystem of 50+ CRM, Helpdesk, eCommerce, and other business software, Aircall is ideal for modern companies that want to stay connected. Dynamic call center features enable sales and support teams to manage their calls and be as productive as possible. Features include: Power Dialer, Analytics Dashboard, Live Activity Feed, Call Coaching, CTI, IVR, and much more.
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Reviewers say compared to Natterbox, Aircall is:
Slower to reach roi
Easier to set up
More usable
Categories in common with Natterbox:
AI Customer Support Agents
Contact Center
Conversation Intelligence
Outbound Call Tracking
VoIP Providers

GoTo Connect
By GoTo
4.4/5
(1,387)
Product Description
GoTo Connect’s platform includes our award-winning, best-in-class products such as our UCaaS solution and phone system, customer engagement tools and multiple contact center capabilities along with powerful add-ons and integrations with your critical business apps such as MS Teams, Salesforce, Zendesk and Gmail. For over two decades, we’ve helped tens of thousands of companies grow their business by offering: • An award-winning cloud phone system with hundreds of enterprise-grade features (minus the enterprise price tag) • AI-powered contact center and customer engagement tools • Super simple setup, with an admin system that’s remarkably easy to manage • A unique visual dial plan editor, softphone functionality and advanced reporting • 99.999% uptime and best-in-class 24/7 customer service
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Reviewers say compared to Natterbox, GoTo Connect is:
Slower to reach roi
Better at meeting requirements
Easier to do business with
Categories in common with Natterbox:
Contact Center
Contact Center Quality Assurance
VoIP Providers

Talkdesk
By Talkdesk
4.4/5
(2,502)
Product Description
Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed of innovation, deep vertical expertise, and global footprint reflect its commitment to ensuring that businesses everywhere can deliver better customer experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Over 1,300 innovative companies worldwide, including BankUnited, Canon, Evara Health, IBM, Michaels, Novobanco, On Running, and Teka, partner with Talkdesk to deliver a better way to excellent customer experience.
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Reviewers say compared to Natterbox, Talkdesk is:
Slower to reach roi
Better at meeting requirements
Easier to set up
Categories in common with Natterbox:
AI Customer Support Agents
Contact Center
Contact Center Quality Assurance
Speech Analytics
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HubSpot Sales Hub
By HubSpot
4.4/5
(13,494)
Product Description
Sales Hub is a modern sales software that helps teams build pipeline, accelerate deal velocity, and create stronger customer connections. Powered by HubSpot’s Smart CRM, it combines AI, automation, and insights in one easy-to-use platform, so reps can sell smarter and scale without added complexity.
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Reviewers say compared to Natterbox, HubSpot Sales Hub is:
Slower to reach roi
Better at meeting requirements
Categories in common with Natterbox:
Conversation Intelligence
Outbound Call Tracking

Genesys Cloud CX
By Genesys
4.4/5
(1,517)
Product Description
The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.
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Reviewers say compared to Natterbox, Genesys Cloud CX is:
Slower to reach roi
Categories in common with Natterbox:
AI Customer Support Agents
Contact Center
Contact Center Quality Assurance
Speech Analytics
Outbound Call Tracking

Revenue.io
By Revenue.io
4.7/5
(573)
Product Description
Revenue.io is the complete AI-powered RevOps platform that delivers real-time guidance in the moments that matter.
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Reviewers say compared to Natterbox, Revenue.io is:
Easier to do business with
Better at meeting requirements
Better at support
Categories in common with Natterbox:
Conversation Intelligence
Sales Coaching
Outbound Call Tracking

Gong
By Gong
4.7/5
(6,467)
Product Description
The patented Gong Revenue Intelligence Platform™ captures and understands every customer interaction, then delivers insights at scale, empowering revenue teams to make decisions based on data instead of opinions.
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Reviewers say compared to Natterbox, Gong is:
Slower to reach roi
Better at meeting requirements
Easier to set up
Categories in common with Natterbox:
Conversation Intelligence
Sales Coaching

Five9 Intelligent Cloud Contact Center Platform
By Five9
4.1/5
(593)
Product Description
Five9 is the leading global provider of on-demand call center software for telesales, telemarketing, customer service, help desks and order processing.
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Reviewers say compared to Natterbox, Five9 Intelligent Cloud Contact Center Platform is:
Slower to reach roi
Categories in common with Natterbox:
AI Customer Support Agents
Contact Center
Contact Center Quality Assurance
Speech Analytics
Outbound Call Tracking

NiCE CXone Mpower
By NiCE
4.3/5
(1,727)
Product Description
NiCE (NASDAQ: NICE) is transforming the world with AI that puts people first. Our purpose-built AI-powered platforms automate engagements into proactive, safe, intelligent actions, empowering individuals and organizations to innovate and act, from interaction to resolution. Trusted by organizations throughout 150+ countries worldwide, NiCE’s platforms are widely adopted across industries connecting people, systems, and workflows to work smarter at scale, elevating performance across the organization, delivering proven measurable outcomes.
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Reviewers say compared to Natterbox, NiCE CXone Mpower is:
Slower to reach roi
Better at meeting requirements
Categories in common with Natterbox:
AI Customer Support Agents
Contact Center
Contact Center Quality Assurance
Speech Analytics

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