Best AI Agent Builders Software
This page was last updated on March 16, 2026.
AI agent builders are platforms designed to build, deploy, and manage autonomous AI agents deeply integrated with a company's data ecosystem, business processes, and CRM systems. Leveraging natural language processing (NLP) and machine learning (ML), these platforms enable highly customizable agents, spanning customer support, sales, HR, and IT operations, that can autonomously initiate or respond to user queries, perform actions based on triggers, and escalate complex issues to human agents.
Core Capabilities of AI Agent Builders Software
To qualify for inclusion in the AI Agent Builders category, a product must:
- Integrate deeply with business systems such as CRMs or knowledge bases to ensure data-driven, role-specific interactions
- Utilize NLP or speech recognition to provide accurate, context-aware responses
- Allow users to design the agent's role, tone, and capabilities to suit specific business needs
- Offer dashboards or insights reports for agent interactions and performance
- Enable seamless human-in-the-loop functionality for escalating complex conversations
- Support advanced automation and proactive task execution to trigger workflows independently
- Maintain security, compliance, and data privacy protocols aligned to enterprise and regulatory requirements
- Allow for modularity and installation of partner or third-party capabilities within the builder flow
- Support natural language configuration and setup of agents
How AI Agent Builders Software Differs from Other Tools
AI agent builders offer a fundamentally different level of customization and integration compared to standard chatbot software and general bot platforms. While chatbots provide basic conversational responses and bot platforms offer broad automation, AI agent builders enable purpose-built agents embedded directly into business workflows and data structures. They also differ from pre-built AI agents in that they empower organizations to design and configure agents from the ground up, rather than deploying ready-made solutions.
Insights from G2 Reviews on AI Agent Builders Software
According to G2 review data, users highlight flexibility in agent design and the depth of system integrations as primary differentiators. Reviewers note that the ability to configure agents using natural language, combined with seamless human handoff, makes these platforms accessible to business users while still meeting enterprise-grade requirements.
Featured AI Agent Builders Software At A Glance
G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
Salesforce Agentforce is an enterprise agentic AI software platform that helps organizations build, deploy, manage, and govern AI agents that can autonomously assist customers, employees, and partners
580,771 Twitter followers
UiPath (NYSE: PATH) is a global leader in agentic automation, empowering enterprises to harness the full potential of AI agents to autonomously execute and optimize complex business processes. The UiP
UiPath Agentic Automation is a platform that combines AI-driven decision-making with traditional RPA to automate repetitive tasks and handle data and documents more efficiently. Reviewers frequently mention the platform's ability to save time, reduce errors, and handle high volume processes, as well as its ease of use and the convenience of building, testing, and scaling automations within a single platform. Reviewers noted that the platform can be expensive, requires significant effort to set up, consumes a lot of resources, and has a steep learning curve, especially for beginners.
107,948 Twitter followers
Lindy is an AI workflow automation platform that helps businesses streamline operations by handling repetitive tasks at scale. With Lindy, you can build AI agents—without writing a single line of code
Lindy is an AI tool that assists in creating digital products, automating tasks, and generating content. Reviewers appreciate Lindy's user-friendly interface, quick setup, and its ability to integrate with other apps, enhancing productivity and saving time. Users mentioned concerns about Lindy's handling of user data and billing, the steep learning curve for non-technical users, and the limitations due to the credit system.
23,640 Twitter followers
Watsonx.ai is part of the IBM watsonx platform that brings together new generative AI capabilities, powered by foundation models and traditional machine learning into a powerful studio spanning the AI
708,652 Twitter followers
Asana is a leading work management platform for human + AI collaboration. Over 170,000 customers like Accenture, Amazon, Anthropic, and Suzuki rely on Asana to align teams and accelerate organizationa
Asana is a project management tool that allows for the assignment of tasks and visualization of deadlines, enabling teams to work together towards project objectives. Reviewers appreciate Asana's clear view of tasks, timelines, and ownership, its flexible views for efficient project management, and its ability to track daily and monthly tasks, especially when working remotely. Users experienced limitations in advanced reporting and automation options in lower-tier plans, projects can become messy without proper organization, and the mobile app version does not provide the same experience as the desktop version.
119,881 Twitter followers
The Leading Conversational AI Agent Builder Platform to Qualify Leads and Book Meetings 24/7 CloseBot is a cutting-edge conversational AI platform designed to revolutionize how businesses interact
Postman is the world’s leading API platform, used by more than 40 million developers and 500,000 organizations to build, test, and manage APIs at scale. With Postman, teams collaborate efficiently
55,341 Twitter followers
Microsoft Copilot Studio is a low-code platform designed to empower users to create and customize AI-driven agents that automate tasks and processes across various applications and services. By levera
13,090,136 Twitter followers
Zapier is the #1 workflow automation platform for businesses that want to grow faster by maximizing the efficiency of their teams, tools, and processes without relying on development teams. With our n
94,893 Twitter followers
Jotform AI Agents are automated real-time assistants designed to help your users at any time of day or night. AI Agents are the future of customer service. Train and customize your own personal AI Age
Jotform AI Agents is a product designed to automate client interactions and manage administrative tasks, providing 24/7 support by answering client questions and managing service requests. Reviewers frequently mention the ease of setup, the ability to train the AI, and the efficiency of automating client interactions and administrative tasks as key benefits of Jotform AI Agents. Reviewers noted issues with the level of customization in complex conversational flows, occasional bugs, and challenges with the site's user interface and user experience.
39,450 Twitter followers
Workato is the #1-rated iPaaS and the leader in Enterprise MCP — the platform enterprises trust to unify integration, automation, and AI in one secure, cloud-native runtime. Trusted by over 12,000 cus
Workato is a 'low code' recipe builder designed to create complex automations and sophisticated workflows, with a library of pre-built connectors for linking various apps. Reviewers like Workato's user-friendly interface, powerful automation capabilities, and the ability to create complex automations with minimal effort, which speeds up workflow setup and reduces errors. Users reported that Workato's high pricing and steep learning curve for complex logic can be barriers for smaller teams, and its complex workflows can be hard to manage.
3,594 Twitter followers
Retell AI is a powerful conversational AI platform designed to automate voice, SMS, and chat interactions with natural, humanlike performance. Built on top of your choice of large language models (LLM
Retell AI is a tool that allows users to create AI voice agents and receptionists, integrating with various systems and offering customization options. Reviewers appreciate the ease of use, quality of voice output, and the ability to connect to other tools like Google Calendar, praising its well-documented API, automated agent creation, and the flexibility it offers in creating engaging, natural-sounding audio content. Reviewers mentioned issues with the product's speech recognition accuracy, high pricing, lack of compatibility with certain systems, and the need for more granular customization of voice tone and emotion, as well as difficulties in understanding certain functions and integrating automated features.
2,950 Twitter followers
Guru is the AI Source of Truth for your company—an AI knowledge platform that connects everything your teams know, makes it accessible everywhere you work, and keeps it accurate automatically. Guru un
Guru,aI is a knowledge management platform designed to facilitate content consumption and organization, with a focus on seamless integration and AI-powered features. Reviewers frequently mention the intuitive interface, user-friendly experience, and the platform's ability to directly contribute to daily workflows through its smart suggestions and search features. Reviewers noted challenges with content creation and organization, particularly for large organizations with extensive existing documentation, and slow customer support response times.
4,268 Twitter followers
What if you could build custom, AI-powered solutions that fit your business perfectly, without the risk or costly lock-in? The OutSystems AI-powered low-code development platform eliminates the compro
25,296 Twitter followers
Build, deploy, and scale machine learning (ML) models faster, with fully managed ML tools for any use case. Through Vertex AI Workbench, Vertex AI is natively integrated with BigQuery, Dataproc, a
31,798,732 Twitter followers
Learn More About AI Agent Builders Software
AI Agent Builders buying insights at a glance
AI Agent Builders Software helps organizations design, deploy, and manage autonomous AI agents that can execute tasks, retrieve information, and automate workflows across business systems. These platforms allow teams to configure AI-driven agents that interact with internal knowledge bases, CRM systems, support tools, and operational data sources to perform work such as answering questions, routing requests, completing workflows, or generating responses. As businesses increasingly operationalize generative AI, AI agent builders are becoming essential infrastructure for teams that want AI to move beyond experimentation and into everyday business processes.
Organizations often adopt AI agent builder software to reduce manual work, streamline repetitive workflows, and give employees or customers faster access to accurate information. Across G2 user reviews, buyers frequently highlight benefits such as easier workflow automation, improved access to internal knowledge, and the ability to deploy AI-driven assistants without extensive engineering support. The best AI agent building tools stand out when they combine flexible automation logic, strong integrations, and reliable AI responses that support real operational tasks. In practice, the most effective AI agent builder platforms function as an automation layer that connects systems, workflows, and AI reasoning within a single environment.
Pricing varies depending on automation complexity, agent usage volume, integration requirements, and governance features. Many vendors offer tiered subscription plans combined with usage-based pricing tied to messages, API calls, or workflow executions. Organizations evaluating AI agent builder platforms often also factor in implementation support, model usage costs, and long-term administration effort when estimating the total cost of ownership.
Top 5 FAQs from software buyers:
- What features should I look for in the best AI agent builders?
- How do AI agent builder tools connect with internal business systems?
- What’s the difference between AI agent builder software and chatbot platforms?
- How do AI agent builder platforms manage automation workflows and decision logic?
- How long does it take to deploy AI agents using modern AI agent builders?
G2's top-rated AI Agent Builders, based on verified reviews, include Salesforce Agentforce, UiPath Agentic Automation, Lindy, IBM watsonx.ai, and Workato. (Source 2)
What are the top-reviewed AI Agent Builders on G2?
Based on review volume in this category, these are the most-reviewed products:
- Reviews: 625
- Satisfaction: 99
- Market Presence: 99
- G2 Score: 99
- Reviews: 98
- Satisfaction: 66
- Market Presence: 69
- G2 Score: 68
- Reviews: 116
- Satisfaction: 79
- Market Presence: 55
- G2 Score: 67
- Reviews: 18
- Satisfaction: 53
- Market Presence: 75
- G2 Score: 64
- Reviews: 37
- Satisfaction: 64
- Market Presence: 54
- G2 Score: 59
Satisfaction reflects user-reported ratings, including ease of use, support, and feature fit. (Source 2)
Market Presence scores combine review and external signals that indicate market momentum and footprint. (Source 2)
G2 Score is a weighted composite of Satisfaction and Market Presence. (Source 2)
Learn how G2 scores products. (Source 1)
What I Often See in AI Agent Building Tools
Feedback Pros: What Users Consistently Appreciate
- Low-code workflow builders enable rapid creation of AI-powered agents
- "The low-code/no-code platform makes it incredibly easy to build and deploy AI agents without extensive programming knowledge. I really appreciate the pre-built agent frameworks and the seamless integration with our existing CRM and enterprise systems. The enterprise-grade security and built-in responsible AI features give us confidence in deploying these agents in production. The multi-agent automation capabilities have significantly streamlined our workflows, especially for customer support and data analysis tasks." - Harsh Chaudhari, Lyzr Review
- Strong integrations with CRM, support platforms, and internal knowledge sources
- "Lindy's flexibility is its biggest flex. Unlike other automation tools that are super clunky and rigid, Lindy lets you build 'agents' that actually get the context. I use it to completely automate our new client onboarding process. When a new contract is signed in our CRM, a Lindy is triggered: it sends a welcome email, sets up a Google Drive folder, adds the client to our project tool, and schedules the first kick-off meeting. The integrations are rock solid, and the ability to chain multiple complex actions together is straight-up game-changing." - Osmar Gonçalves, Lindy Review
- Automation reduces repetitive support tasks and accelerates internal workflows
- "I like using UiPath Agentic Automation because it allows me to build intelligent automation workflows that go beyond simple rule-based RPA. It helps me automate repetitive tasks and handle data and documents more efficiently. I really appreciate how easily it combines RPA with AI-driven decision making, making workflows more flexible and intelligent. It's powerful but still easy to learn and experiment with. I also like how well everything is integrated into a single platform, making it easy to build, test, and scale automations without much friction. The learning resources and community support are another big plus." - SUPREETH GOLLAPALLY, UiPath Agentic Automation Review
Cons: Where Many Platforms Fall Short
- Advanced workflow configuration can require technical knowledge or experimentation
- "While it promises low-code automation, creating advanced workflows often requires a deeper understanding of the platform, leading to a steep learning curve." - Sumit Kumar Shukla, IBM watsonx Orchestrate Review
- Initial setup and integration planning may take longer than expected
- "The main thing to be aware of is that while the basic functionality is very straightforward, there's a bit of a steep learning curve for the more advanced features and custom integrations. The platform is incredibly powerful, which also means it can be a little overwhelming at first. For someone who isn't very technical, creating a more complex "skill flow" can take some time to get the hang of. Also, while the integrations are a big selling point, the initial setup process for some of our non-IBM applications was a bit more complex than we anticipated. It's nothing that can't be figured out, but it's worth noting." - Shubham Verma, IBM watsonx Orchestrate
- Prompt tuning and agent logic refinement require ongoing monitoring
- "Prompts need a lot of tuning, especially when agents are exposed via customer-facing portals, which can expect any kind of open questions. But once turned, it works great." - Verified User, Salesforce Agentforce Review
Expert Takeaway
AI agent builders deliver the most value when organizations treat them as workflow orchestration platforms rather than simple conversational tools. The strongest implementations combine AI reasoning with structured automation logic, allowing teams to route requests, trigger actions, retrieve data, and complete tasks without manual intervention.
Review sentiment reflects strong overall adoption. The category maintains a high average star rating above 4.5, alongside strong usability signals, including high scores for ease of use, ease of setup, and quality of support. Likelihood to recommend also trends high, suggesting that many buyers see clear productivity gains once agents are deployed successfully.
Friction typically occurs during the transition from pilot use cases to production-scale automation. Teams that struggle often underestimate the effort required to structure workflows, define agent responsibilities, and maintain prompt or knowledge configurations. High-performing teams approach AI agent builder software with clear automation goals, defined data sources, and governance rules that keep agents reliable as usage grows.
The best AI agent builders tend to succeed when they balance flexibility with operational reliability. Strong AI agent-building tools enable teams to iterate quickly while maintaining control over workflows, integrations, and response quality. As adoption grows across IT, operations, customer support, and revenue teams, AI agent builder platforms are increasingly becoming foundational infrastructure for organizations looking to operationalize AI-driven automation.
AI Agent Builders Software FAQs
Can I build an AI agent on my own?
Yes, you can build an AI agent on your own using modern AI agent builder platforms. Many tools now provide visual workflows, prebuilt integrations, and natural-language configuration that allow teams to design and deploy agents without writing extensive code.
Most platforms include features such as prompt configuration, workflow logic, API integrations, and deployment tools for chat interfaces or internal automation. This allows teams to create agents that answer questions, automate tasks, retrieve knowledge, or trigger workflows across business systems.
However, building reliable agents usually requires planning around data sources, integrations, and workflow logic. Many organizations still rely on ai agent builder software to simplify deployment, manage integrations, and maintain governance as usage grows.
Which AI tool is best for building AI agents and automation projects?
Some of the strongest platforms for building AI agents and automation workflows include:
- Salesforce Agentforce – Designed for enterprise automation and AI-powered agents that connect deeply with Salesforce data and business processes.
- UiPath Agentic Automation – Combines AI agents with robotic process automation (RPA) to automate complex enterprise workflows.
- Lindy – Focused on building task-oriented AI assistants that automate operational workflows and productivity tasks.
- IBM watsonx.ai – Enterprise AI development platform for building and deploying AI agents, models, and automation pipelines.
- Workato – Integration-led automation platform that allows teams to orchestrate AI-driven workflows across business applications.
- Zapier – Popular no-code automation platform used to connect thousands of applications and automate tasks without coding.
The best option typically depends on your environment, integration requirements, and whether you need enterprise-scale automation or lightweight workflow orchestration.
What’s the best no-code AI agent builder software for website chatbots?
Several platforms allow teams to build conversational AI agents and deploy them to websites without coding.
Here are some widely used options:
- Voiceflow – Popular for building conversational AI assistants and deploying chat or voice agents across websites and digital channels.
- CloseBot – Designed for creating AI-powered chat agents for websites and customer support automation.
- Stack AI – Visual builder that helps teams design AI workflows and deploy AI-powered assistants without code.
- SmythOS – Platform focused on building autonomous AI agents with visual workflows and automation logic.
- Lindy – Enables teams to create task-based AI assistants that automate operational processes and messaging workflows.
These tools focus on visual workflow builders, prompt configuration, and easy chatbot deployment, which makes them suitable for teams that want to launch AI agents without writing code.
Which AI agent builder tools integrate with Slack and HubSpot?
Some AI agent builder platforms are specifically designed to integrate with communication and CRM tools such as Slack and HubSpot.
Examples include:
- Zapier – Connects Slack, HubSpot, and thousands of other applications to automate workflows and data synchronization.
- Workato – Enterprise integration platform used to automate processes across applications like CRMs, messaging tools, and operational systems.
- Salesforce Agentforce – Supports deploying AI agents within Slack to interact with teams directly in their collaboration environment.
These platforms work well for organizations that want AI agents to trigger workflows, update CRM records, or respond to internal requests directly inside collaboration tools.
Which AI agent builder platforms are best for workflow automation?
Several AI agent builder platforms are designed specifically for workflow automation and process orchestration.
Here are some of the most commonly used options:
- UiPath Agentic Automation – An Enterprise automation platform that combines AI agents with robotic process automation to manage complex business workflows.
- Workato – Known for orchestrating cross-application workflows and integrating automation across large enterprise tech stacks.
- Zapier – No-code automation platform that connects thousands of apps to automate repetitive tasks and workflows.
- Salesforce Agentforce – Designed to automate workflows across CRM, support, and operational processes using AI agents.
These platforms are typically used to automate tasks such as customer support routing, sales follow-ups, internal approvals, onboarding workflows, and operational task automation.
