[ Salesfo... Reviews ](https://www.g2.com/products/salesforce-agentforce/reviews) [ Salesfo... Reviews ](https://www.g2.com/products/salesforce-agentforce/reviews) # Salesforce Agentforce Pricing Overview [Editedit](https://my.g2.com/salesforce-agentforce/pricings) Free Trial ## Salesforce Agentforce Pricing Key Insights Last updated on Apr 29, 2026 * * * Salesforce Agentforce offers **3 pricing editions** , starting from **$0** to **$500**. Salesforce Agentforce pricing tiers are designed to support different usage levels and team sizes. Salesforce Agentforce also offers a **free trial**. Compare the Salesforce Agentforce pricing table below to figure out the best fit for your needs. Some plans may require you to contact **Salesforce** for **custom pricing**. * * * Salesforce Foundations — $0 / 200000 Flex Credits Conversations — $2 / 1 Conversation Flex Credits — $500 / 100000 Actions Rated 4.3 / 5 \*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller. Salesforce Foundations Free 200000 Flex Credits Try for Free Get started with Agentforce for free, for any use case. - Agent Builder - Prompt Builder - 200k Flex Credits - 250K Data Cloud credits Show More Flex Credits $500.00 100000 Actions [Contact Us](#) Pay per Action as you scale Agentforce. - Customer-facing Agents - Employee-facing Agents - Agentforce Voice (to start in US & CAN only) - Digital Wallet - Buying Model flexibility Show More Conversations $2.00 1 Conversation [Contact Us](#) Pay per Conversation as you scale Agentforce. - Customer-facing Agents - Digital Wallet - Buying Model flexibility (pre-purchased only) Show More Salesforce Foundations is a $0 SKU to get started with Agentforce, then it's $2 USD per conversation. Pricing information for Salesforce Agentforce is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Salesforce Agentforce must be conducted with the seller. Pricing information was last updated on January 26, 2026 Show More ## Salesforce Agentforce Pricing FAQs Generated using AI Is Salesforce Agentforce free, or does it offer a free trial? Yes. According to G2 data, Salesforce Agentforce offers a free plan with limited features. Users can upgrade to paid plans for additional capabilities. Visit the seller's official pricing page to compare plan options and features. How much does Salesforce Agentforce cost in 2026? According to G2 data, Salesforce Agentforce pricing in 2026 starts at $2.00 and can reach $500.00 depending on the selected plan. Pricing may vary based on billing terms or usage, so users should review the Salesforce's official pricing page for the most current details. Who is Salesforce Agentforce pricing best suited for? Salesforce Agentforce's pricing is best suited for mid-market and enterprise organizations already embedded in the Salesforce ecosystem. G2 reviewers from mid-market companies across IT services, financial services, consulting, and manufacturing report the strongest value, leveraging native CRM integration and low-code agent building to automate workflows at scale. Enterprise reviewers in industries like insurance, healthcare, and retail highlight Agentforce's ability to handle high-volume customer interactions and complex automation. G2 reviews of Salesforce Agentforce indicate that small businesses and nonprofits frequently find the pricing prohibitive, with several reviewers explicitly noting that per-conversation or credit-based costs are difficult to justify on tighter budgets without clear ROI visibility. What are the key differences between the free and paid versions of Salesforce Agentforce? According to G2's pricing data for Salesforce Agentforce, the free Salesforce Foundations tier includes Agent Builder, Prompt Builder, 200k Flex Credits, and 250k Data Cloud credits, making it a meaningful starting point for any use case. Salesforce Agentforce's paid tiers unlock greater scale and flexibility: the Flex Credits plan at $500.00 adds customer-facing and employee-facing agents, Agentforce Voice, and a Digital Wallet with buying model flexibility. The Conversations tier at $2.00 per conversation focuses on customer-facing agents with pre-purchased buying flexibility. G2 reviewers frequently note that the consumption-based credit model can become expensive at scale, with flex credit depletion cited as a key limitation of the free tier. Is Salesforce Agentforce considered good value for its pricing? Salesforce Agentforce is widely regarded as a premium investment that delivers measurable productivity gains, though cost concerns are among the most frequently cited drawbacks across G2 reviews. G2 reviewers consistently praise its deep Salesforce ecosystem integration, low-code agent building, and automation capabilities, with many reporting significant time savings and improved customer service efficiency. However, G2 users repeatedly flag the opaque, consumption-based pricing model as a barrier, particularly for nonprofits, small businesses, and mid-market teams. Reviewers comparing Salesforce Agentforce to alternatives like Gemini and ChatGPT cite cost as a reason to explore other tools. Overall, G2 data suggests Salesforce Agentforce delivers strong value for organizations already invested in Salesforce, but less so for budget-constrained teams. ## Top-Rated Alternatives [ ![ServiceNow AI Agents](https://images.g2crowd.com/uploads/product/hd_favicon/c7ed381b8103a08f610090492732a5fe/servicenow-ai-agents.svg "ServiceNow AI Agents") ServiceNow AI Agents 4.3/5(460) ](https://www.g2.com/products/servicenow-ai-agents/reviews) [ ![Fin](https://images.g2crowd.com/uploads/product/hd_favicon/5d5fd30de40ef30f077664aa44f9775a/fin.svg "Fin") Fin 4.5/5(3,890) ](https://www.g2.com/products/fin/reviews) [ ![UiPath Agentic Automation](https://images.g2crowd.com/uploads/product/hd_favicon/52d1ee45d138a2ab66b69bb703ed76ce/uipath-agentic-automation.svg "UiPath Agentic Automation") UiPath Agentic Automation 4.6/5(7,582) ](https://www.g2.com/products/uipath-agentic-automation/reviews) [ View All Alternatives ](https://www.g2.com/products/salesforce-agentforce/competitors/alternatives) ## Salesforce Agentforce Pricing Reviews (2) ![Vishwajeet S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vishwajeet S.") VS Vishwajeet S. Chief Technology Officer & Co Founder Mid-Market (51-1000 emp.) 10/16/2025 More Options - - [Respond as Salesforce Agentforce](https://www.g2.com/survey_responses/salesforce-agentforce-review-11824753/official_response/new) "Great AI Integration for Business, but Pricing Could Improve" 5/5 What do you like best about Salesforce Agentforce? Its a great platform for having AI as a integrated service. It just helps me run my business and processes smoothly across all departments and use cases Review collected by and hosted on G2.com. What do you dislike about Salesforce Agentforce? Its pricing is something that can be worked upon a bit, would love to see some enhancements to it?And then it would be a game changer. Apart from that, it's really great.The pricing is not that high.It's just that I believe there is something that can be done on that Review collected by and hosted on G2.com. What problems is Salesforce Agentforce solving and how is that benefiting you? I am using it to automate some of the tasks.And then have an AI agent help out in business processes. Moreover, I am also utilising mcp and A2A to do it faster Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Consulting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consulting") CC Verified User in Consulting Small-Business (50 or fewer emp.) 4/15/2026 More Options - - [Respond as Salesforce Agentforce](https://www.g2.com/survey_responses/salesforce-agentforce-review-12636059/official_response/new) Business partner of the seller or seller's competitor, not included in G2 scores. "Familiar and Easy to Get Started" 0/5 What do you like best about Salesforce Agentforce? The automation capabilities are a real time-saver — routine tasks and workflows that used to require manual effort now run seamlessly, freeing up the team to focus on higher-value work. Review collected by and hosted on G2.com. What do you dislike about Salesforce Agentforce? The pricing is a significant barrier — it layers additional costs onto an already expensive platform, making it difficult to justify the ROI, especially for smaller teams with tighter budgets. Review collected by and hosted on G2.com. What problems is Salesforce Agentforce solving and how is that benefiting you? Agentforce has helped eliminate a lot of manual, repetitive work — tasks that used to eat up hours are now automated, boosting productivity and letting the team focus on more strategic priorities Review collected by and hosted on G2.com. 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