
Ease of use and number of compatible platform connections, all at a reasonable price point. Review collected by and hosted on G2.com.
Would be nice to get more than one user off the bat. Review collected by and hosted on G2.com.
Last updated on Apr 29, 2026
Zapier offers 5 pricing editions, starting at $0. Zapier pricing tiers are designed to support different usage levels and team sizes. Zapier also offers a free trial. Higher-tier plans are available via direct consultation with the vendor. Compare the Zapier pricing table below to figure out the best fit for your needs.
*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller.
Yes. According to G2 data, Zapier offers a free plan with limited features. Users can upgrade to paid plans for additional capabilities. Visit the seller's official pricing page to compare plan options and features.
According to G2 data, Zapier pricing in 2026 starts at $19.99 and can reach $399.00 depending on the selected plan. Pricing may vary based on billing terms or usage, so users should review the Zapier's official pricing page for the most current details.
Based on G2 reviewer demographics and feedback, Zapier's pricing structure suits a wide range of users but delivers the clearest value to small businesses and individual operators who need no-code automation without hiring developers. G2 reviewers from marketing, IT services, real estate, and consulting industries dominate the review base and frequently cite Zapier as essential for connecting CRMs, lead forms, and communication tools. The Starter and Professional plans resonate most with solo users and small teams. The Team plan at $399.00 targets mid-market organizations needing shared workspaces, while the Company plan suits enterprises requiring SSO and advanced admin controls.
Zapier's free plan supports unlimited single-step Zaps with a visual editor, making it useful for basic one-to-one automations. However, G2 reviewers consistently flag its limitations as a key driver for upgrading. Multi-step Zaps, webhooks, and Zap versioning require Zapier's Starter plan at $19.99, while conditional logic via Paths and unlimited premium app access are locked behind the Professional plan at $49.00. Team collaboration features, shared workspaces, and Premier Support require the Team plan at $399.00. G2 users frequently praise the free plan for prototyping and proof-of-concept work, but note that real business automation almost always requires a paid tier.
Zapier's value perception is mixed but leans positive among G2 reviewers, with most high-rating users emphasizing the time savings and ROI that justify the cost. G2 reviewers frequently note that Zapier replaces hours of manual work weekly, with some estimating savings of 5 to 15 hours per week. However, pricing is the single most cited complaint across G2 reviews, with users consistently noting that costs escalate quickly as task volume and workflow complexity grow. Reviewers comparing Zapier to alternatives like Make, n8n, and Pabbly acknowledge Zapier is pricier, but many stay for its ease of use, reliability, and AI Copilot features, calling it a worthwhile premium investment.

Ease of use and number of compatible platform connections, all at a reasonable price point. Review collected by and hosted on G2.com.
Would be nice to get more than one user off the bat. Review collected by and hosted on G2.com.
The idea of automation, not Zapier's billing or support when it went wrong. Any company can be good when there's no issue. Review collected by and hosted on G2.com.
Being in sales and not a tech, I set up an automation, my first 2 months well under my allowance. Was then hit with a $438 overage bill on a plan that costs me about $100 a month. More than 400% of my monthly plan. Scenario — My Zaps used 1,309 tasks for the month. Would never have breached my 2,000-task limit on their own. The rest came from new AI helper in Muse, from programmatic / MCP calls made by my AI assistant while checking and cleaning up my CRM. Given this is all new, I had no knowledge these AI checks were going through Zapier, let alone consuming paid tasks. Was an honest mistake. No intent to benefit, no intent to game the system. Just an error from someone who doesn't do tech. Zapier did not care about intent. Their reasoning was error only: usage occurred, therefore you pay. They then pointed to a 1 off exception from a few months earlier for a completely different looping issue and used that to refuse any goodwill on this. A completely different cause. 1. No accountability? 3 times asked to speak to a manager — a named person, with their position in the company stated, so someone is actually accountable. What I got back was "the team responsible has reviewed it" and "the decision is final". That is the whole thesis: hide behind a "team" so no one in the organisation is accountable. Since then, Arthur Sargeant, Global Support Manager, has replied & confirmed full amount payable Zapier’s company policy. 2. No personal communication. It's email only, every reply reads like AI, Global Support manager included— templated, unemotive and no empathy. I'm sure any reply to this review will read the same way. 3. Their plans. The plan looks simple until an error happens. Then, in my experience, they wait for that error to occur and the only solution offered is to pay the overage and upgrade. 4. Beware. If you are not a tech expert, do not trust that the plan limit means what you think it means. Review collected by and hosted on G2.com.