Compare Hive Team Collaboration Software and ProProfs Knowledge Base Software 
At a Glance
Market Segments
Small-Business (62.0% of reviews)
Mid-Market (46.7% of reviews)
Entry-Level Pricing
Free
$1,080.00 Per Year
Hive
Star Rating
(658)4.6 out of 5
Market Segments
Small-Business (62.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 4 pricing plansProProfs Knowledge Base Software
Star Rating
(30)4.6 out of 5
Market Segments
Mid-Market (46.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$1,080.00 Per Year
Browse all 3 pricing plansHive vs ProProfs Knowledge Base Software
When assessing the two solutions, reviewers found ProProfs Knowledge Base Software easier to use. However, Hive is easier to set up and administer. Reviewers also preferred doing business with Hive overall.
- Hive and ProProfs Knowledge Base Software both meet the requirements of our reviewers at a comparable rate.
- When comparing quality of ongoing product support, Hive and ProProfs Knowledge Base Software provide similar levels of assistance.
- For feature updates and roadmaps, our reviewers preferred the direction of Hive over ProProfs Knowledge Base Software.
Pricing
Entry-Level Pricing
Hive
Hive Free
Free
Best for light project management.
- My Actions to-do list
- Unlimited task management
- Gantt, Kanban, summary and calendar views
ProProfs Knowledge Base Software
ESSENTIALS
$1,080.00
Per Year
Best for all types of business sizes with multiple teams that need site help (tooltips, forms, chat, ticketing, etc.)
- Authors & Users - 3
- Public Views - Unlimited
- Pages - 500
Free Trial
Hive
Free Trial is available
ProProfs Knowledge Base Software
No trial information availableRatings
Meets Requirements
9.2
547
9.2
22
Ease of Use
9.1
549
9.5
22
Ease of Setup
9.3
271
8.9
11
Ease of Admin
9.1
186
9.0
10
Quality of Support
9.3
491
9.3
21
Has the product been a good partner in doing business?
9.5
186
8.8
10
Product Direction (% positive)
9.6
523
9.4
19
Features by Category
Tasks
9.4
296
|
Verified
Not enough data
9.3
296
|
Verified
Not enough data
9.2
287
|
Verified
Not enough data
9.1
291
|
Verified
Not enough data
8.7
261
|
Verified
Not enough data
8.3
228
|
Verified
Not enough data
8.8
272
|
Verified
Not enough data
8.9
255
|
Verified
Not enough data
Projects
9.2
262
|
Verified
Not enough data
9.0
235
|
Verified
Not enough data
8.6
215
|
Verified
Not enough data
8.8
260
|
Verified
Not enough data
9.1
270
|
Verified
Not enough data
7.7
128
Not enough data
8.4
187
Not enough data
8.9
240
|
Verified
Not enough data
8.1
133
Not enough data
8.3
201
|
Verified
Not enough data
8.4
179
|
Verified
Not enough data
Resource Management
8.2
176
|
Verified
Not enough data
8.6
190
|
Verified
Not enough data
8.8
211
|
Verified
Not enough data
Project Monitoring
8.2
170
|
Verified
Not enough data
8.5
181
|
Verified
Not enough data
8.7
220
|
Verified
Not enough data
Generative AI
7.4
83
Not enough data
7.2
83
Not enough data
Agentic AI - Project Management
7.6
19
Not enough data
8.2
19
Not enough data
8.0
19
Not enough data
7.9
18
Not enough data
7.4
19
Not enough data
7.7
18
Not enough data
8.2
18
Not enough data
Portfolio Management
8.6
66
Not enough data
9.3
69
Not enough data
8.7
67
Not enough data
Feature Not Available
Not enough data
Project Management
9.0
71
Not enough data
8.9
71
Not enough data
8.7
67
Not enough data
Resource Management
8.7
67
Not enough data
8.7
66
Not enough data
8.8
68
Not enough data
Data & Analytics
8.7
67
Not enough data
8.9
67
Not enough data
8.7
67
Not enough data
8.4
66
Not enough data
Strategy - Project and Portfolio Management
8.6
45
Not enough data
8.9
46
Not enough data
8.8
47
Not enough data
8.5
46
Not enough data
9.0
46
Not enough data
8.6
46
Not enough data
8.8
46
Not enough data
9.0
47
Not enough data
9.0
46
Not enough data
8.8
46
Not enough data
Analytics
9.6
16
Not enough data
Execution
9.8
16
Not enough data
9.7
16
Not enough data
9.8
15
Not enough data
Roadmapping
8.9
16
Not enough data
9.3
15
Not enough data
Business Instant Messaging
9.1
96
Not enough data
8.9
104
Not enough data
8.4
97
Not enough data
Business Instant Messaging
8.4
53
Not enough data
8.3
55
Not enough data
Business Instant Messaging
7.8
94
Not enough data
9.3
103
Not enough data
8.9
85
Not enough data
Generative AI - Business Instant Messaging
8.9
16
Not enough data
AI - Business Instant Messaging
8.7
14
Not enough data
8.8
16
Not enough data
8.7
15
Not enough data
8.8
15
Not enough data
Agentic AI - Business Instant Messaging
9.2
8
Not enough data
9.4
8
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Grammar
7.4
9
Not enough data
8.1
7
Not enough data
9.0
7
Not enough data
Formatting
7.9
7
Not enough data
8.3
7
Not enough data
7.6
7
Not enough data
Content
8.3
7
Not enough data
8.3
7
Not enough data
7.2
6
Not enough data
Product Type
9.0
7
Not enough data
Feature Not Available
Not enough data
Generative AI
9.3
5
Not enough data
8.0
5
Not enough data
Setup
8.8
79
Not enough data
9.1
83
Not enough data
8.6
85
Not enough data
8.9
91
Not enough data
Management
8.9
82
Not enough data
8.5
74
Not enough data
8.0
78
Not enough data
Generative AI
7.6
51
Not enough data
Agentic AI - Workflow Management
7.8
13
Not enough data
7.8
13
Not enough data
7.9
13
Not enough data
8.1
13
Not enough data
7.8
12
Not enough data
8.1
12
Not enough data
7.9
12
Not enough data
Knowledge Pages
Not enough data
8.3
6
Not enough data
8.6
6
Not enough data
9.2
6
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Dissemination
Not enough data
8.9
6
Not enough data
9.4
6
Not enough data
9.2
6
Not enough data
9.4
6
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
9.9
16
Not enough data
9.9
16
Not enough data
9.3
17
Not enough data
9.3
17
Not enough data
Goal Creation
9.1
13
Not enough data
9.1
13
Not enough data
Feature Not Available
Not enough data
9.7
15
Not enough data
Agentic AI - Objectives and Key Results (OKR)
9.4
6
Not enough data
10.0
6
Not enough data
Tasks
9.6
44
Not enough data
9.3
42
Not enough data
9.2
41
Not enough data
Agentic AI - Kanban Project Management
8.3
9
Not enough data
8.3
9
Not enough data
8.3
9
Not enough data
9.6
8
Not enough data
9.0
8
Not enough data
9.2
8
Not enough data
9.4
8
Not enough data
Kanban Boards
9.4
42
Not enough data
9.5
43
Not enough data
9.7
42
Not enough data
Planning
9.2
42
Not enough data
8.8
37
Not enough data
9.0
37
Not enough data
Platform Basics
9.2
33
Not enough data
9.4
32
Not enough data
9.3
30
Not enough data
8.3
27
Not enough data
9.0
31
Not enough data
8.7
32
Not enough data
Content Planning
9.4
30
Not enough data
9.4
34
Not enough data
9.6
30
Not enough data
Marketing Campaign Performance
8.5
26
Not enough data
9.2
30
Not enough data
Agentic AI - Marketing Calendar
8.6
6
Not enough data
8.1
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
Other Features
8.7
30
Not enough data
8.7
29
Not enough data
Task Creation
9.5
49
Not enough data
9.5
47
Not enough data
9.1
49
Not enough data
8.7
44
Not enough data
Task Management
9.4
49
Not enough data
9.4
47
Not enough data
9.1
45
Not enough data
9.1
45
Not enough data
Generative AI
7.5
18
Not enough data
7.6
18
Not enough data
Automation
9.0
39
Not enough data
8.9
38
Not enough data
8.8
36
Not enough data
Administration
9.0
38
Not enough data
8.6
38
Not enough data
8.9
37
Not enough data
Project management
9.3
37
Not enough data
9.1
39
Not enough data
8.9
41
Not enough data
8.9
38
Not enough data
8.9
37
Not enough data
8.6
36
Not enough data
8.9
38
Not enough data
Workload
8.8
37
Not enough data
8.8
36
Not enough data
8.3
36
Not enough data
8.5
35
Not enough data
Communication & Collaboration
8.7
37
Not enough data
9.0
36
Not enough data
9.3
39
Not enough data
Cost Management
8.2
37
Not enough data
8.1
34
Not enough data
8.1
34
Not enough data
Integration
8.2
35
Not enough data
8.4
34
Not enough data
8.2
35
Not enough data
Generative AI
7.5
17
Not enough data
7.3
17
Not enough data
Agentic AI - Work Management
8.2
10
Not enough data
8.3
10
Not enough data
8.3
10
Not enough data
7.8
10
Not enough data
Customization
9.2
22
Not enough data
9.1
20
Not enough data
9.0
19
Not enough data
8.8
21
Not enough data
Additional Functionality
8.9
19
Not enough data
Feature Not Available
Not enough data
9.5
22
Not enough data
7.5
17
Not enough data
7.1
8
Not enough data
Sorting & Filtering
10.0
5
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
10.0
5
Not enough data
Integrations
10.0
5
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
Time Management
9.3
5
Not enough data
10.0
5
Not enough data
9.0
5
Not enough data
Generative AI
10.0
5
Not enough data
10.0
5
Not enough data
10.0
5
Not enough data
Agentic AI - Email Management
10.0
5
Not enough data
10.0
5
Not enough data
Generative AI
Not enough data
Not enough data
Self-Service Experience
Not enough data
9.4
9
Not enough data
8.8
8
Not enough data
7.1
7
Not enough data
Not enough data
Not enough data
Not enough data
Self-Service Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Proofing Features - Online Proofing
7.8
10
Not enough data
Feature Not Available
Not enough data
8.5
10
Not enough data
Platform - Online Proofing
8.5
10
Not enough data
8.8
10
Not enough data
8.8
10
Not enough data
8.5
10
Not enough data
Feature Not Available
Not enough data
Workflow and Collaboration - Online Proofing
9.2
10
Not enough data
9.5
10
Not enough data
Management and Discovery - IT Documentation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operations - IT Documentation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Google Workspace Office Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Google Workspace Project Management
10.0
6
Not enough data
9.7
6
Not enough data
Agentic AI - Marketing Resource Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Note-Taking Software
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Time Tracking
8.7
52
Not enough data
9.5
56
Not enough data
8.3
50
Not enough data
Client Invoicing
7.8
43
Not enough data
7.4
39
Not enough data
8.1
43
Not enough data
Mobile Time Tracking
9.1
50
Not enough data
Administration
8.8
49
Not enough data
9.1
54
Not enough data
9.2
55
Not enough data
Feature Not Available
Not enough data
9.4
54
Not enough data
Platform
9.1
50
Not enough data
8.5
39
Not enough data
8.1
35
Not enough data
9.3
53
Not enough data
9.1
44
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
Hive and ProProfs Knowledge Base Software share no categories
Unique Categories
Hive is categorized as Marketing Calendar, Work Management, Business Instant Messaging, Kanban Project Management, Objectives and Key Results (OKR), Workflow Management, AI Writing Assistant, Strategy and Innovation Roadmapping Tools, Project and Portfolio Management, Online Proofing, Online Form Builder, Google Workspace Project Management, Note-Taking Software, Task Management, Time Tracking, Project Management, Marketing Resource Management, and Email Management
ProProfs Knowledge Base Software is categorized as Contact Center Knowledge Base, Google Workspace Office Tools, Help Authoring Tool (HAT), Customer Self-Service, Knowledge Base, and IT Documentation
Reviews
Reviewers' Company Size
Hive
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ProProfs Knowledge Base Software
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
23.2%
Information Technology and Services
7.2%
Computer Software
5.6%
Non-Profit Organization Management
4.5%
Consumer Services
3.9%
Other
55.6%
Information Technology and Services
20.0%
Marketing and Advertising
16.7%
Computer Software
16.7%
Education Management
6.7%
Textiles
3.3%
Other
36.7%
Discussions
Do you have the ability to chat with colleagues?
2 Comments
JH
Yep, & it's super easy!Read more
Can I control who sees what in my Hive workspace?
2 Comments
JH
Yep! And your Admin could set those controls for you if you can't.Read more
How does your pricing work?
1 Comment
Official Response from Hive
Hive costs are priced at $12 per user per month (up to 100 users). You can sign up for a monthly or annual plan. The annual plan comes with an additional 10%...Read more
How many help sites can I create?
1 Comment
Official Response from ProProfs Knowledge Base Software
You can create multiple unlimited help sites in an account regardless of the plan you choose.Read more
Can I create a branded site?
1 Comment
Official Response from ProProfs Knowledge Base Software
Absolutely, ProProfs is a fully customizable tool & you can modify the entire interface to match your branding. Changing color themes, adding your logo,...Read more
Can I create a private knowledgebase?
1 Comment
Official Response from ProProfs Knowledge Base Software
Yes, you can create & manage usernames & passwords for every staff user by creating a private knowledge base. You can restrict public users from accessing...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
