1. [Home](https://www.g2.com/) 2. ... 3. [Customer Self-Service Software](https://www.g2.com/categories/customer-self-service) 4. [ProProfs Knowledge Base Software Discussions](https://www.g2.com/products/proprofs-knowledge-base-software/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_fb20a44addd3fd1c722b57a8ca825312/proprofs-knowledge-base-software.png "Product Avatar Image") ](/products/proprofs-knowledge-base-software/reviews) [ ProProfs Knowledge Base Software ](/products/proprofs-knowledge-base-software/reviews) (32)4.6/5 ProProfs Knowledge Base is built to run your customer help center and internal knowledge base in one place, powered by AI to help organizations create, manage, and deliver help content for both audiences without switching tools. Teams use it to build public help centers, internal wikis, product documentation, SOPs, and onboarding resources, all from one workspace, reducing support tickets and centralizing company knowledge along the way. Popular use cases: Customer help centers and self-service portals Internal wikis and company knowledge hubs Product documentation and user manuals SOPs and process documentation Employee onboarding and training material AI Knowledge Brain: the engine behind the platform The AI Knowledge Brain learns continuously from your existing articles, FAQs, documentation, and videos, keeping answers accurate as your content grows. It powers: AI Writer: drafts full articles from a topic or brief, and refines or simplifies existing content AI Search Assistant: gives a direct, synthesized answer instead of a list of links AI Article Suggestions: reads natural language queries and surfaces the most relevant content AI Translation: translates articles into multiple languages while preserving tone and formatting AI Insights & Reports: flags failed searches, broken links, and knowledge gaps AI SEO Optimization: generates optimized titles and meta descriptions automatically AI Style Guides: keeps brand tone and terminology consistent across every writer AI Guide Creator: converts screen recordings into annotated step-by-step guides Everything else you'd expect from a modern knowledge base: WYSIWYG editor with professionally designed templates Branding and customization (colors, fonts, custom CSS/HTML, custom domains) Roles and permissions, workflows, and conditional content Version control and revision history Ticket forms, deflection, and help widgets SSO/SAML support and multilingual content Detailed reporting and analytics Whether the goal is cutting support volume, keeping internal knowledge from scattering across tools, or building a help center customers actually want to use, ProProfs Knowledge Base brings it all together in one platform. Show More * * * ### 81.0 Nps Score Already have ProProfs Knowledge Base Software? ### All ProProfs Knowledge Base Software Discussions Search Most CommentedMost HelpfulCommon QuestionsNewest All DiscussionsDiscussions with CommentsCommon QuestionsDiscussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Common Questions Newest Filter by All Discussions Discussions with Comments Common Questions Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • over 3 years ago More Options - [ # What is Document360? ](/discussions/what-is-document360) What is Document360? [ Contact Center Knowledge Base Software ](https://www.g2.com/tags/contact-center-knowledge-base-software)[ Google Workspace Office Tools ](https://www.g2.com/tags/google-workspace-office-tools)[ Help Authoring Tools (HAT) ](https://www.g2.com/tags/help-authoring-tools-hat)[ Customer Self-Service Software ](https://www.g2.com/tags/customer-self-service-software) [ Sales Enablement Software ](https://www.g2.com/tags/sales-enablement-software)[ Knowledge Base Software ](https://www.g2.com/tags/knowledge-base-software)[ Sales Enablement Software Questions ](https://www.g2.com/topics/sales-enablement) Show More * * * (true)\<0\>0\>Upvotes (false) * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+ProProfs+Knowledge+Base+Software+questions+and+get+answers+from+expert+users+in+our+ProProfs+Knowledge+Base+Software+Discussions+section.&title=ProProfs+Knowledge+Base+Software+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fproprofs-knowledge-base-software%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=ProProfs+Knowledge+Base+Software+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fproprofs-knowledge-base-software%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fproprofs-knowledge-base-software%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=ProProfs+Knowledge+Base+Software+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fproprofs-knowledge-base-software%2Fdiscuss%0aAsk+ProProfs+Knowledge+Base+Software+questions+and+get+answers+from+expert+users+in+our+ProProfs+Knowledge+Base+Software+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=ProProfs+Knowledge+Base+Software+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fproprofs-knowledge-base-software%2Fdiscuss%0aAsk+ProProfs+Knowledge+Base+Software+questions+and+get+answers+from+expert+users+in+our+ProProfs+Knowledge+Base+Software+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • about 4 years ago More Options - [ # How to create a knowledge base? ](/discussions/how-to-create-a-knowledge-base) How to create a knowledge base? [ Contact Center Knowledge Base Software ](https://www.g2.com/tags/contact-center-knowledge-base-software)[ Google Workspace Office Tools ](https://www.g2.com/tags/google-workspace-office-tools)[ Help Authoring Tools (HAT) ](https://www.g2.com/tags/help-authoring-tools-hat)[ Customer Self-Service Software ](https://www.g2.com/tags/customer-self-service-software) [ Sales Enablement Software ](https://www.g2.com/tags/sales-enablement-software)[ Knowledge Base Software ](https://www.g2.com/tags/knowledge-base-software)[ Sales Enablement Software Questions ](https://www.g2.com/topics/sales-enablement) Show More * * * (true)\<0\>0\>Upvotes (false) * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+ProProfs+Knowledge+Base+Software+questions+and+get+answers+from+expert+users+in+our+ProProfs+Knowledge+Base+Software+Discussions+section.&title=ProProfs+Knowledge+Base+Software+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fproprofs-knowledge-base-software%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=ProProfs+Knowledge+Base+Software+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fproprofs-knowledge-base-software%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fproprofs-knowledge-base-software%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=ProProfs+Knowledge+Base+Software+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fproprofs-knowledge-base-software%2Fdiscuss%0aAsk+ProProfs+Knowledge+Base+Software+questions+and+get+answers+from+expert+users+in+our+ProProfs+Knowledge+Base+Software+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=ProProfs+Knowledge+Base+Software+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fproprofs-knowledge-base-software%2Fdiscuss%0aAsk+ProProfs+Knowledge+Base+Software+questions+and+get+answers+from+expert+users+in+our+ProProfs+Knowledge+Base+Software+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • over 4 years ago More Options - [ # What is a knowledge base software? ](/discussions/proprofs-knowledge-base-software-what-is-a-knowledge-base-software) What is a knowledge base software? [ Contact Center Knowledge Base Software ](https://www.g2.com/tags/contact-center-knowledge-base-software)[ Google Workspace Office Tools ](https://www.g2.com/tags/google-workspace-office-tools)[ Help Authoring Tools (HAT) ](https://www.g2.com/tags/help-authoring-tools-hat)[ Customer Self-Service Software ](https://www.g2.com/tags/customer-self-service-software) [ Sales Enablement Software ](https://www.g2.com/tags/sales-enablement-software)[ Knowledge Base Software ](https://www.g2.com/tags/knowledge-base-software)[ Sales Enablement Software Questions ](https://www.g2.com/topics/sales-enablement) Show More * * * (true)\<0\>0\>Upvotes (false) * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+ProProfs+Knowledge+Base+Software+questions+and+get+answers+from+expert+users+in+our+ProProfs+Knowledge+Base+Software+Discussions+section.&title=ProProfs+Knowledge+Base+Software+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fproprofs-knowledge-base-software%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=ProProfs+Knowledge+Base+Software+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fproprofs-knowledge-base-software%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fproprofs-knowledge-base-software%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=ProProfs+Knowledge+Base+Software+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fproprofs-knowledge-base-software%2Fdiscuss%0aAsk+ProProfs+Knowledge+Base+Software+questions+and+get+answers+from+expert+users+in+our+ProProfs+Knowledge+Base+Software+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=ProProfs+Knowledge+Base+Software+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fproprofs-knowledge-base-software%2Fdiscuss%0aAsk+ProProfs+Knowledge+Base+Software+questions+and+get+answers+from+expert+users+in+our+ProProfs+Knowledge+Base+Software+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • over 4 years ago More Options - [ # What is ProProfs knowledge base? ](/discussions/what-is-proprofs-knowledge-base) What is ProProfs knowledge base? [ Sales Enablement Software ](https://www.g2.com/tags/sales-enablement-software)[ Customer Self-Service Software ](https://www.g2.com/tags/customer-self-service-software)[ Help Authoring Tools (HAT) ](https://www.g2.com/tags/help-authoring-tools-hat)[ Google Workspace Office Tools ](https://www.g2.com/tags/google-workspace-office-tools) [ Contact Center Knowledge Base Software ](https://www.g2.com/tags/contact-center-knowledge-base-software)[ Knowledge Base Software ](https://www.g2.com/tags/knowledge-base-software)[ Sales Enablement Software Questions ](https://www.g2.com/topics/sales-enablement) Show More * * * (true)\<0\>0\>Upvotes (false) * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+ProProfs+Knowledge+Base+Software+questions+and+get+answers+from+expert+users+in+our+ProProfs+Knowledge+Base+Software+Discussions+section.&title=ProProfs+Knowledge+Base+Software+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fproprofs-knowledge-base-software%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=ProProfs+Knowledge+Base+Software+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fproprofs-knowledge-base-software%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fproprofs-knowledge-base-software%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=ProProfs+Knowledge+Base+Software+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fproprofs-knowledge-base-software%2Fdiscuss%0aAsk+ProProfs+Knowledge+Base+Software+questions+and+get+answers+from+expert+users+in+our+ProProfs+Knowledge+Base+Software+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=ProProfs+Knowledge+Base+Software+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fproprofs-knowledge-base-software%2Fdiscuss%0aAsk+ProProfs+Knowledge+Base+Software+questions+and+get+answers+from+expert+users+in+our+ProProfs+Knowledge+Base+Software+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Isabella M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Isabella M.") IM Loading... [Isabella M.](https://www.g2.com/users/1sabellam0rgan "Isabella M.") • about 2 months ago Sales Development Rep | Driving Pipeline Growth Sales Development Rep | Driving Pipeline Growth More Options - [ # How are you using AI drafting and AI Search in ProProfs Knowledge Base Software? ](/discussions/how-are-you-using-ai-drafting-and-ai-search-in-proprofs-knowledge-base-software) We use ProProfs Knowledge Base Software as a shared platform for support and product documentation, and the ease of use plus AI features have been the biggest wins. AI drafting helps us get past the blank page and produce solid drafts fast, while AI Search gives direct summaries instead of... [Read more](/discussions/how-are-you-using-ai-drafting-and-ai-search-in-proprofs-knowledge-base-software) [ Customer Self-Service Software ](https://www.g2.com/tags/customer-self-service-software)[ Help Authoring Tools (HAT) ](https://www.g2.com/tags/help-authoring-tools-hat)[ Contact Center Knowledge Base Software ](https://www.g2.com/tags/contact-center-knowledge-base-software)[ Knowledge Base Software ](https://www.g2.com/tags/knowledge-base-software) * * * (true)\<0\>0\>Upvotes (false) * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+ProProfs+Knowledge+Base+Software+questions+and+get+answers+from+expert+users+in+our+ProProfs+Knowledge+Base+Software+Discussions+section.&title=ProProfs+Knowledge+Base+Software+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fproprofs-knowledge-base-software%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=ProProfs+Knowledge+Base+Software+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fproprofs-knowledge-base-software%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fproprofs-knowledge-base-software%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=ProProfs+Knowledge+Base+Software+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fproprofs-knowledge-base-software%2Fdiscuss%0aAsk+ProProfs+Knowledge+Base+Software+questions+and+get+answers+from+expert+users+in+our+ProProfs+Knowledge+Base+Software+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=ProProfs+Knowledge+Base+Software+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fproprofs-knowledge-base-software%2Fdiscuss%0aAsk+ProProfs+Knowledge+Base+Software+questions+and+get+answers+from+expert+users+in+our+ProProfs+Knowledge+Base+Software+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • about 7 years ago Posted by ProProfs Knowledge Base Software Posted by ProProfs Knowledge Base Software More Options - [ # How do I cancel my plan? ](/discussions/how-do-i-cancel-my-plan) [ Help Authoring Tool (HAT) Software ](https://www.g2.com/tags/help-authoring-tool-hat-software)[ Enterprise Wiki Software ](https://www.g2.com/tags/enterprise-wiki-software)[ Customer Self-Service Software ](https://www.g2.com/tags/customer-self-service-software) * * * (true)\<0\>0\>Upvotes (false) * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+ProProfs+Knowledge+Base+Software+questions+and+get+answers+from+expert+users+in+our+ProProfs+Knowledge+Base+Software+Discussions+section.&title=ProProfs+Knowledge+Base+Software+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fproprofs-knowledge-base-software%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=ProProfs+Knowledge+Base+Software+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fproprofs-knowledge-base-software%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fproprofs-knowledge-base-software%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=ProProfs+Knowledge+Base+Software+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fproprofs-knowledge-base-software%2Fdiscuss%0aAsk+ProProfs+Knowledge+Base+Software+questions+and+get+answers+from+expert+users+in+our+ProProfs+Knowledge+Base+Software+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=ProProfs+Knowledge+Base+Software+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fproprofs-knowledge-base-software%2Fdiscuss%0aAsk+ProProfs+Knowledge+Base+Software+questions+and+get+answers+from+expert+users+in+our+ProProfs+Knowledge+Base+Software+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • about 7 years ago Posted by ProProfs Knowledge Base Software Posted by ProProfs Knowledge Base Software More Options - [ # Can I change plans at any time? ](/discussions/can-i-change-plans-at-any-time) [ Help Authoring Tool (HAT) Software ](https://www.g2.com/tags/help-authoring-tool-hat-software)[ Enterprise Wiki Software ](https://www.g2.com/tags/enterprise-wiki-software)[ Customer Self-Service Software ](https://www.g2.com/tags/customer-self-service-software) * * * (true)\<0\>0\>Upvotes (false) * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+ProProfs+Knowledge+Base+Software+questions+and+get+answers+from+expert+users+in+our+ProProfs+Knowledge+Base+Software+Discussions+section.&title=ProProfs+Knowledge+Base+Software+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fproprofs-knowledge-base-software%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=ProProfs+Knowledge+Base+Software+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fproprofs-knowledge-base-software%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fproprofs-knowledge-base-software%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=ProProfs+Knowledge+Base+Software+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fproprofs-knowledge-base-software%2Fdiscuss%0aAsk+ProProfs+Knowledge+Base+Software+questions+and+get+answers+from+expert+users+in+our+ProProfs+Knowledge+Base+Software+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=ProProfs+Knowledge+Base+Software+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fproprofs-knowledge-base-software%2Fdiscuss%0aAsk+ProProfs+Knowledge+Base+Software+questions+and+get+answers+from+expert+users+in+our+ProProfs+Knowledge+Base+Software+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • about 7 years ago Posted by ProProfs Knowledge Base Software Posted by ProProfs Knowledge Base Software More Options - [ # What types of payment do you accept? ](/discussions/what-types-of-payment-do-you-accept-344fb290-31bc-4829-8002-32d6ae00041a) [ Help Authoring Tool (HAT) Software ](https://www.g2.com/tags/help-authoring-tool-hat-software)[ Enterprise Wiki Software ](https://www.g2.com/tags/enterprise-wiki-software)[ Customer Self-Service Software ](https://www.g2.com/tags/customer-self-service-software) * * * (true)\<0\>0\>Upvotes (false) * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+ProProfs+Knowledge+Base+Software+questions+and+get+answers+from+expert+users+in+our+ProProfs+Knowledge+Base+Software+Discussions+section.&title=ProProfs+Knowledge+Base+Software+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fproprofs-knowledge-base-software%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=ProProfs+Knowledge+Base+Software+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fproprofs-knowledge-base-software%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fproprofs-knowledge-base-software%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=ProProfs+Knowledge+Base+Software+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fproprofs-knowledge-base-software%2Fdiscuss%0aAsk+ProProfs+Knowledge+Base+Software+questions+and+get+answers+from+expert+users+in+our+ProProfs+Knowledge+Base+Software+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=ProProfs+Knowledge+Base+Software+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fproprofs-knowledge-base-software%2Fdiscuss%0aAsk+ProProfs+Knowledge+Base+Software+questions+and+get+answers+from+expert+users+in+our+ProProfs+Knowledge+Base+Software+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • about 7 years ago Posted by ProProfs Knowledge Base Software Posted by ProProfs Knowledge Base Software More Options - [ # How does the 30-day money back guarantee work? ](/discussions/how-does-the-30-day-money-back-guarantee-work) [ Help Authoring Tool (HAT) Software ](https://www.g2.com/tags/help-authoring-tool-hat-software)[ Enterprise Wiki Software ](https://www.g2.com/tags/enterprise-wiki-software)[ Customer Self-Service Software ](https://www.g2.com/tags/customer-self-service-software) * * * (true)\<0\>0\>Upvotes (false) * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+ProProfs+Knowledge+Base+Software+questions+and+get+answers+from+expert+users+in+our+ProProfs+Knowledge+Base+Software+Discussions+section.&title=ProProfs+Knowledge+Base+Software+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fproprofs-knowledge-base-software%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=ProProfs+Knowledge+Base+Software+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fproprofs-knowledge-base-software%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fproprofs-knowledge-base-software%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=ProProfs+Knowledge+Base+Software+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fproprofs-knowledge-base-software%2Fdiscuss%0aAsk+ProProfs+Knowledge+Base+Software+questions+and+get+answers+from+expert+users+in+our+ProProfs+Knowledge+Base+Software+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=ProProfs+Knowledge+Base+Software+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fproprofs-knowledge-base-software%2Fdiscuss%0aAsk+ProProfs+Knowledge+Base+Software+questions+and+get+answers+from+expert+users+in+our+ProProfs+Knowledge+Base+Software+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • about 7 years ago Posted by ProProfs Knowledge Base Software Posted by ProProfs Knowledge Base Software More Options - [ # Is my data safe & secure? ](/discussions/is-my-data-safe-secure) [ Help Authoring Tool (HAT) Software ](https://www.g2.com/tags/help-authoring-tool-hat-software)[ Enterprise Wiki Software ](https://www.g2.com/tags/enterprise-wiki-software)[ Customer Self-Service Software ](https://www.g2.com/tags/customer-self-service-software) * * * (true)\<0\>0\>Upvotes (false) * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+ProProfs+Knowledge+Base+Software+questions+and+get+answers+from+expert+users+in+our+ProProfs+Knowledge+Base+Software+Discussions+section.&title=ProProfs+Knowledge+Base+Software+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fproprofs-knowledge-base-software%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=ProProfs+Knowledge+Base+Software+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fproprofs-knowledge-base-software%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fproprofs-knowledge-base-software%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=ProProfs+Knowledge+Base+Software+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fproprofs-knowledge-base-software%2Fdiscuss%0aAsk+ProProfs+Knowledge+Base+Software+questions+and+get+answers+from+expert+users+in+our+ProProfs+Knowledge+Base+Software+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=ProProfs+Knowledge+Base+Software+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fproprofs-knowledge-base-software%2Fdiscuss%0aAsk+ProProfs+Knowledge+Base+Software+questions+and+get+answers+from+expert+users+in+our+ProProfs+Knowledge+Base+Software+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") - ‹ Prev ‹ Prev - 1 - [2](/products/proprofs-knowledge-base-software/discuss?page=2) - [Next › Next ›](/products/proprofs-knowledge-base-software/discuss?page=2) ## Start a New Software Discussion Have a software question? Get answers from real users and experts [Start A Discussion](/products/proprofs-knowledge-base-software/discussions/new) * * * ![Product Avatar Image](https://images.g2crowd.com/uploads/product/hd_favicon/473c7775e9b7169dcbca3291dcf23aca/proprofs-knowledge-base-software.svg "Product Avatar Image") ### Have you used ProProfs Knowledge Base Software before? Answer a few questions to help the ProProfs Knowledge Base Software community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/login?context=product_review&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fproprofs-knowledge-base-software%2Fdiscuss%3Fsmall_ask%3Dproprofs-knowledge-base-software) No ## Top Contributors in ProProfs Knowledge Base Software 1 ![David M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "David M.") DM Loading... ### [David M.](https://www.g2.com/users/fa01edc9-a7ac-4842-9626-a469a795020d "David M.") Senior Researcher 8 pts 2 ![Isabella M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Isabella M.") IM Loading... ### [Isabella M.](https://www.g2.com/users/1sabellam0rgan "Isabella M.") Sales Development Representative 1 pt