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At a Glance
Market Segments
Enterprise (44.1% of reviews)
Mid-Market (74.9% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
EPAY HCM
Star Rating
(160)4.7 out of 5
Market Segments
Enterprise (44.1% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about EPAY HCMPaycom
Star Rating
(1,516)4.3 out of 5
Market Segments
Mid-Market (74.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about PaycomSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Paycom excels in its "Time, Attendance, and PTO" management with a score of 8.9, while EPAY HCM follows closely with a score of 9.0. Reviewers mention that Paycom's user-friendly interface makes it easy to track employee attendance and manage time-off requests efficiently.
- Reviewers mention that EPAY HCM shines in "Quality of Support" with a score of 9.5 compared to Paycom's 8.5. Users on G2 appreciate EPAY HCM's responsive customer service and the availability of comprehensive support resources, which enhance their overall experience.
- Users say that Paycom's "Employee Self Service" web portal scores 9.2, slightly lower than EPAY HCM's 9.3. Reviewers highlight that both platforms offer robust self-service features, but EPAY HCM's mobile access is noted as less favorable, scoring 8.7 compared to Paycom's 9.0.
- G2 users report that EPAY HCM outperforms Paycom in "Compliance" with a score of 9.4 versus Paycom's 8.8. Reviewers mention that EPAY HCM provides more comprehensive tools for regulatory compliance, which is crucial for businesses operating in multiple jurisdictions.
- Users report that Paycom's "Expense Management" features score 8.5, while EPAY HCM leads with a score of 9.2. Reviewers mention that EPAY HCM's smart categorization and digital receipt management streamline the expense reporting process, making it easier for employees to submit claims.
- Reviewers mention that both platforms offer strong "Reporting" capabilities, but Paycom scores a perfect 10.0, while EPAY HCM scores 9.0. Users on G2 appreciate Paycom's advanced reporting tools that allow for detailed analytics and insights into HR metrics, which are essential for strategic decision-making.
Pricing
Entry-Level Pricing
EPAY HCM
No pricing availablePaycom
No pricing availableFree Trial
EPAY HCM
No trial information availablePaycom
No trial information availableRatings
Meets Requirements
9.4
114
8.7
1,249
Ease of Use
9.2
112
8.5
1,266
Ease of Setup
8.5
43
7.9
713
Ease of Admin
9.1
44
8.3
728
Quality of Support
9.5
113
8.5
1,152
Has the product been a good partner in doing business?
9.0
44
8.4
724
Product Direction (% positive)
8.5
104
8.1
1,208
Features by Category
Core HR
9.2
10
8.5
396
9.0
15
8.8
437
9.2
8
7.9
274
9.0
8
8.4
313
9.4
11
8.6
367
9.4
8
8.6
403
Generative AI
Not enough data
Feature Not Available
Platform
8.7
13
8.1
553
9.2
8
7.4
406
9.0
7
7.8
301
9.3
15
8.6
565
9.4
15
8.8
554
8.7
13
8.8
543
8.9
14
8.6
554
9.1
15
8.6
565
Expense Reports
Not enough data
8.8
173
|
Verified
Not enough data
8.5
137
|
Verified
Not enough data
Feature Not Available
Not enough data
9.0
150
|
Verified
Not enough data
9.1
184
|
Verified
Not enough data
Feature Not Available
Not enough data
8.2
112
|
Verified
Agentic AI - Expense Management
Not enough data
6.9
17
Not enough data
6.7
17
Travel Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Client Invoicing
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
7.9
179
|
Verified
Mobile
Not enough data
9.2
147
|
Verified
Not enough data
9.0
139
|
Verified
Not enough data
Feature Not Available
Platform
Not enough data
8.2
97
Not enough data
8.4
109
|
Verified
Administration
Not enough data
8.8
105
|
Verified
Administration
8.7
38
8.4
212
8.8
40
8.6
240
|
Verified
8.3
36
8.6
247
|
Verified
8.6
32
8.8
226
|
Verified
9.2
41
8.8
253
|
Verified
Platform
9.0
35
8.7
265
|
Verified
8.5
26
7.9
207
|
Verified
9.0
19
8.0
157
9.0
45
8.9
249
|
Verified
9.0
37
8.9
251
|
Verified
Feature Not Available
Feature Not Available
Employee Self Service
9.3
41
|
Verified
9.2
875
|
Verified
9.1
32
|
Verified
8.7
755
|
Verified
8.7
36
|
Verified
9.0
814
|
Verified
Administration
9.3
53
|
Verified
9.1
808
|
Verified
9.0
44
|
Verified
8.8
826
|
Verified
9.5
43
|
Verified
9.4
854
|
Verified
9.4
26
|
Verified
8.6
530
|
Verified
9.2
34
|
Verified
9.1
779
|
Verified
9.1
30
|
Verified
8.9
667
|
Verified
9.4
44
|
Verified
9.0
765
|
Verified
9.3
28
|
Verified
9.2
764
|
Verified
9.1
28
|
Verified
9.2
759
|
Verified
Taxes
9.3
31
|
Verified
9.0
779
|
Verified
8.8
26
|
Verified
8.9
719
|
Verified
8.9
28
|
Verified
Feature Not Available
Integration
9.3
29
|
Verified
8.1
487
9.3
38
|
Verified
8.6
597
9.1
31
|
Verified
8.2
498
9.3
30
|
Verified
Feature Not Available
Platform
9.2
45
|
Verified
8.7
761
|
Verified
9.4
42
|
Verified
8.9
772
|
Verified
9.3
47
|
Verified
8.9
811
|
Verified
9.5
40
|
Verified
8.8
722
|
Verified
Benefits Administration Platform Features
9.3
5
8.8
86
9.3
5
8.8
84
9.3
5
Feature Not Available
8.7
5
8.8
84
9.7
5
8.2
75
9.3
5
9.0
85
8.7
5
8.6
79
9.0
5
8.6
80
Benefits Administration Platform Features
9.3
5
8.8
86
9.3
5
8.8
84
9.3
5
Feature Not Available
8.7
5
8.8
84
9.7
5
8.2
75
9.3
5
9.0
85
8.7
5
8.6
79
9.0
5
8.7
49
9.0
5
8.6
80
9.3
5
7.7
58
Not enough data
7.5
59
Not enough data
8.8
64
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
8.7
13
8.1
553
9.2
8
7.4
406
9.0
7
7.8
301
9.3
15
8.6
565
9.4
15
8.8
554
8.7
13
8.8
543
8.9
14
8.6
554
9.1
15
8.6
565
Core Conversational Capabilities - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
Not enough data
Not enough data
Not enough data
Interaction
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Task & Flow Management - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Learning
Not enough data
Not enough data
Not enough data
Not enough data
Deployment & Embedding - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Content Generation
Not enough data
Not enough data
Not enough data
Not enough data
Admin & Configuration - AI Chatbots
Not enough data
Not enough data
System
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring & Improvement - AI Chatbots
Not enough data
Not enough data
Reliability & Safety - AI Chatbots
Not enough data
Not enough data
Automation
9.0
35
8.8
313
Logistics
9.4
40
8.7
315
9.2
38
8.8
304
8.9
28
8.3
265
Management
8.9
24
8.1
247
8.9
28
8.4
274
9.0
29
8.5
309
9.2
37
9.0
347
9.1
33
8.9
343
9.4
41
9.2
354
9.3
34
8.9
312
Monitoring
9.1
29
8.5
257
9.2
30
8.7
296
9.2
27
Feature Not Available
Processing
Not enough data
8.3
7
Not enough data
8.3
7
Not enough data
8.1
7
Not enough data
8.3
7
Compliance
Not enough data
8.6
7
Not enough data
7.4
7
Not enough data
8.6
7
Integration
Not enough data
Feature Not Available
Not enough data
8.3
7
Not enough data
Feature Not Available
Reporting
Not enough data
Feature Not Available
Not enough data
8.3
7
Not enough data
8.3
7
Customization
Not enough data
8.7
38
Not enough data
8.7
35
HR Content
Not enough data
8.5
38
Not enough data
8.6
38
Not enough data
8.8
39
Logistics
Not enough data
9.0
38
Not enough data
9.2
39
Not enough data
7.5
34
Management
Not enough data
7.6
33
Not enough data
8.5
36
Not enough data
7.8
36
Not enough data
8.5
39
Not enough data
8.7
38
Generative AI
Not enough data
7.3
29
Not enough data
7.3
29
Basics
Not enough data
9.1
9
Not enough data
9.1
9
Content
Not enough data
8.7
9
Not enough data
8.3
9
Not enough data
8.1
8
Performance
Not enough data
8.8
8
Not enough data
8.8
7
Not enough data
8.3
7
Training & eLearning
Not enough data
8.8
106
Not enough data
8.8
122
Not enough data
8.6
106
Not enough data
8.6
130
Not enough data
8.7
123
Not enough data
8.7
129
Platform Basics
Not enough data
Feature Not Available
Not enough data
8.9
77
Platform Data
Not enough data
8.6
74
Not enough data
Feature Not Available
Not enough data
8.8
75
Platform Content
Not enough data
8.5
73
Not enough data
8.1
70
Not enough data
8.1
70
Generative AI
Not enough data
Feature Not Available
Background Check Administration
Not enough data
8.4
244
|
Verified
Not enough data
8.9
140
Not enough data
8.9
143
Background Check Data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.8
151
Background Check Additional Functionality
Not enough data
8.5
126
Not enough data
9.0
144
Not enough data
8.9
131
AI Insight Check - Background Check
Not enough data
6.7
21
AI Investigation and Verification - Background Check
Not enough data
6.7
21
Training & eLearning
Not enough data
8.8
122
Not enough data
8.7
105
Not enough data
8.6
130
Not enough data
8.7
123
Training & eLearning
Not enough data
8.6
106
Not enough data
8.7
129
Agentic AI - Course Authoring
Not enough data
Not enough data
Not enough data
Not enough data
Training & eLearning
Not enough data
8.6
130
Not enough data
8.7
129
Platform Basics
Not enough data
8.7
18
Not enough data
Feature Not Available
Not enough data
8.9
18
Platform Content
Not enough data
8.8
16
Not enough data
8.4
16
Not enough data
8.5
16
Platform Additional Functionality
Not enough data
8.9
16
Not enough data
9.2
16
Not enough data
Feature Not Available
Not enough data
9.0
16
Not enough data
8.2
16
Not enough data
8.3
16
Platform
8.7
13
8.1
553
9.2
8
7.4
406
9.0
7
7.8
301
9.3
15
8.6
565
9.4
15
8.8
554
8.7
13
8.8
543
8.9
14
8.6
554
9.1
15
8.6
565
Platform Basics
Not enough data
8.9
66
Not enough data
Feature Not Available
Not enough data
9.0
68
Platform Content
Not enough data
9.1
69
Not enough data
9.2
68
Not enough data
8.7
67
Not enough data
9.1
68
Platform Additional Functionality
Not enough data
9.2
68
Not enough data
9.2
66
Not enough data
Feature Not Available
Platform Performance
Not enough data
8.9
68
Not enough data
8.9
63
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform
Not enough data
8.7
200
Not enough data
8.5
198
Not enough data
8.8
224
Not enough data
9.0
309
Not enough data
8.9
237
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.7
265
Not enough data
8.9
265
Not enough data
Feature Not Available
Benchmarking and Equity - Compensation Management
Not enough data
Feature Not Available
Not enough data
8.2
79
Not enough data
8.2
83
Platform
8.7
13
8.1
553
9.2
8
7.4
406
9.0
7
7.8
301
9.3
15
8.6
565
9.4
15
8.8
554
8.7
13
8.8
543
8.9
14
8.6
554
9.1
15
8.6
565
Platform Content
Not enough data
8.1
20
Not enough data
8.1
20
Not enough data
8.1
21
Platform Basics
Not enough data
8.2
21
Not enough data
Feature Not Available
Not enough data
8.3
21
Platform Additional Functionality
Not enough data
8.3
20
Not enough data
8.3
20
Not enough data
8.7
21
Platform Basics
Not enough data
8.8
14
Not enough data
Feature Not Available
Not enough data
9.4
13
Platform Content
Not enough data
9.2
12
Not enough data
9.2
12
Not enough data
9.2
12
Platform Additional Functionality
Not enough data
9.2
12
Not enough data
9.3
14
Not enough data
9.2
12
Not enough data
9.0
13
Not enough data
Feature Not Available
Not enough data
9.2
12
Not enough data
9.1
11
Platform Basics
Not enough data
8.5
44
Not enough data
8.6
44
Not enough data
8.7
45
Platform Content
Not enough data
8.7
43
Not enough data
8.4
41
Not enough data
8.4
42
Platform Additional Functionality
Not enough data
8.3
41
Not enough data
8.8
43
Not enough data
8.3
41
Not enough data
8.5
41
Not enough data
Feature Not Available
Performance reviews
Not enough data
8.2
125
|
Verified
Not enough data
8.5
95
Not enough data
8.6
142
|
Verified
Goals
Not enough data
8.3
133
|
Verified
Not enough data
8.3
82
Feedback
Not enough data
8.5
86
Not enough data
8.0
69
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Data
Not enough data
8.5
154
|
Verified
Not enough data
8.7
143
|
Verified
Agentic AI - Performance Management
Not enough data
7.0
33
Not enough data
6.8
32
Payments
Not enough data
7.9
25
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Financial wellness
Not enough data
7.3
23
Not enough data
7.8
24
Not enough data
8.1
24
Administration
Not enough data
8.3
25
Not enough data
8.6
25
Not enough data
9.0
24
Not enough data
Feature Not Available
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Platform - Compensation Planning
Not enough data
8.2
20
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
19
Not enough data
8.5
20
Not enough data
8.5
20
Additional Features - Compensation Planning
Not enough data
8.6
20
Not enough data
8.3
21
Not enough data
Feature Not Available
Agentic AI - Applicant Tracking Systems (ATS)
Not enough data
6.8
37
Not enough data
6.7
37
Not enough data
6.8
38
Sourcing
8.7
5
Feature Not Available
8.3
5
8.3
270
Not enough data
7.6
46
Not enough data
7.9
50
Not enough data
7.7
48
Candidate Management - Applicant Tracking System
9.2
6
8.4
251
Not enough data
7.9
46
Not enough data
8.0
47
Not enough data
7.0
44
Not enough data
7.1
44
Not enough data
7.4
44
Not enough data
7.6
46
Platform
8.7
13
8.1
553
9.2
8
7.4
406
9.0
7
7.8
301
9.3
15
8.6
565
9.4
15
8.8
554
8.7
13
8.8
543
8.9
14
8.6
554
9.1
15
8.6
565
AI - Applicant Tracking Systems (ATS)
Not enough data
6.8
37
Not enough data
6.9
38
Not enough data
6.7
37
Agentic AI - Onboarding
Not enough data
6.8
50
Not enough data
6.9
50
Not enough data
6.8
50
Not enough data
6.8
49
Not enough data
6.9
50
Platform Content
8.7
5
8.5
420
8.6
6
8.8
451
8.9
6
9.0
458
Not enough data
8.5
339
Feature Not Available
8.4
340
8.9
6
8.4
326
Platform Additional Functionality
8.9
6
9.0
497
Feature Not Available
Feature Not Available
Feature Not Available
8.4
364
8.6
6
8.8
422
8.6
6
8.8
450
Platform Data
Feature Not Available
Feature Not Available
Feature Not Available
8.8
375
9.0
5
8.6
273
Platform
8.7
13
8.1
553
9.2
8
7.4
406
9.0
7
7.8
301
9.3
15
8.6
565
9.4
15
8.8
554
8.7
13
8.8
543
8.9
14
8.6
554
9.1
15
8.6
565
Recruiting and Onboarding
8.3
6
8.2
333
9.2
6
8.8
481
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Conversational Automation - AI Agents for HR
Not enough data
Not enough data
Not enough data
Not enough data
Task Automation - AI Agents for HR
Not enough data
Not enough data
Predictive Analytics - AI Agents for HR
Not enough data
Not enough data
Compliance & Policy - AI Agents for HR
Not enough data
Not enough data
Multi‑System Integration - AI Agents for HR
Not enough data
Not enough data
Proactive Intervention - AI Agents for HR
Not enough data
Not enough data
Agent Governance - AI Agents for HR
Not enough data
Not enough data
Talent Acquisition & Recruitment - AI Agents for HR
Not enough data
Not enough data
Not enough data
Not enough data
Course Authoring
Not enough data
8.6
94
Not enough data
8.7
92
Not enough data
8.9
98
Not enough data
8.6
82
Course Delivery
Not enough data
8.9
106
Not enough data
8.9
111
Not enough data
9.1
95
Course Management
Not enough data
Feature Not Available
Not enough data
8.8
86
Not enough data
8.8
90
Not enough data
8.9
74
LMS Marketplace
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Interface
Not enough data
8.9
76
Not enough data
8.6
77
Training & eLearning
Not enough data
8.8
106
Not enough data
8.8
122
Not enough data
8.6
106
Not enough data
8.7
105
Not enough data
8.6
130
Not enough data
8.7
123
Not enough data
8.7
129
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Corporate Learning Management Systems
Not enough data
6.7
10
Not enough data
6.7
10
Time Tracking
9.1
50
9.0
143
9.0
40
8.1
126
9.0
33
7.5
111
Client Invoicing
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
7.9
179
|
Verified
Mobile Time Tracking
9.2
43
8.7
120
Administration
8.7
38
8.4
212
8.8
40
8.6
240
|
Verified
8.3
36
8.6
247
|
Verified
8.6
32
8.8
226
|
Verified
9.2
41
8.8
253
|
Verified
Platform
9.0
35
8.7
265
|
Verified
8.5
26
7.9
207
|
Verified
9.0
19
8.0
157
9.0
45
8.9
249
|
Verified
9.0
37
8.9
251
|
Verified
Feature Not Available
Feature Not Available
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
8.7
13
8.1
553
9.2
8
7.4
406
9.0
7
7.8
301
9.3
15
8.6
565
9.4
15
8.8
554
8.7
13
8.8
543
8.9
14
8.6
554
9.1
15
8.6
565
Platform
8.7
13
8.1
553
9.2
8
7.4
406
9.0
7
7.8
301
9.3
15
8.6
565
9.4
15
8.8
554
8.7
13
8.8
543
8.9
14
8.6
554
9.1
15
8.6
565
Workforce Management Platform Features
9.0
13
Feature Not Available
8.9
14
8.6
169
8.9
18
9.1
269
8.7
15
8.9
258
8.2
12
Feature Not Available
9.1
11
Feature Not Available
9.1
13
8.6
195
9.6
12
9.1
250
Feature Not Available
8.6
171
8.6
11
8.8
188
Platform
8.7
13
8.1
553
9.2
8
7.4
406
9.0
7
7.8
301
9.3
15
8.6
565
9.4
15
8.8
554
8.7
13
8.8
543
8.9
14
8.6
554
9.1
15
8.6
565
Categories
Categories
Shared Categories
EPAY HCM and Paycom are categorized as Time Tracking, Core HR, Workforce Management, Payroll, Applicant Tracking Systems (ATS), Performance Management, Onboarding, Benefits Administration, Corporate Learning Management Systems, HCM Software, and Time & Attendance
Unique Categories
EPAY HCM has no unique categories
Paycom is categorized as Compensation Planning, Training Management Systems, AI Chatbots, Background Check, Employee Scheduling, Benefits Support, Expense Management, Multi-Country Payroll, HR Service Delivery, Earned Wage Access, Compensation Management, Job Search Sites, Career Management, Course Authoring, HR Compliance, eLearning Content, Microlearning Platforms, Harassment Prevention Training, and AI Agents for HR
Reviews
Reviewers' Company Size
EPAY HCM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Paycom
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Facilities Services
26.3%
Hospital & Health Care
15.8%
Environmental Services
7.2%
Hospitality
5.3%
Consumer Services
4.6%
Other
40.8%
Non-Profit Organization Management
7.6%
Hospital & Health Care
6.7%
Information Technology and Services
4.3%
Retail
3.1%
Health, Wellness and Fitness
2.9%
Other
75.4%
Discussions
How can I add a punch for someone who didn't take their lunch or if someone worked OT?
2 Comments
CD
ADD THE PUNCH, BUT DO A TPA ADJUSTMENT FORM. SIGNED BY THE EMPLOYEE.Read more
Sometimes EPAY and Blueforce aren't responsive with one another. What causes the interruption?
1 Comment
MR
They need to sync. Normally they will do so automatically every 15 minutes or so. If not you can force sync on the computer interface or on the clock with...Read more
EPAY HCM has no more discussions with answers
What kind of employee training does Paycom provide and what’s the implementation process?
3 Comments
AL
"Paycom reps have shown up on-site and given training. However, on the business side of things, they can be lacking. The reference guides kind of miss the...Read more
What is your experience with the software?
2 Comments
AG
Our experience was positive. Coming from ADP, Paycom was a complete package and simplified our systems. We've definitely saved a lot of money that way....Read more
Has anyone used the Expense management tool? Has it served to be useful?
2 Comments
DL
Multi project management is a crucial part of running a successful business. Companies https://www.epicflow.com/features/competence-management/ are often...Read more
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