Link copied to clipboard # Close vs Nimble CRM Comparison - What are their main differences? Share [ Export ](/compare/close/nimble/export.csv) CloseNimble[+ Add Product](#) Pricing **Close** Free Trial **$9.00** 1 Seat Per Month · Solo **Nimble CRM** Free Trial **$29.90** 1 seat Per Month · Monthly **Pricing Insights** from reviews Time to Implement **Close** 1 month Based on 417 responses **Nimble CRM** 1 month Based on 222 responses Return on Investment **Close** 6 months3 months sooner Based on 395 responses **Nimble CRM** 9 months Based on 185 responses Perceived Cost **Close** $$$$$ **Nimble CRM** $$$$$ Average Discount **Close** 11% **Nimble CRM** 12%1% more ![Close](https://images.g2crowd.com/uploads/product/hd_favicon/6ad2a7af22edebee61fd4bd8f4d58aaf/close.svg "Close") ![Nimble CRM](https://images.g2crowd.com/uploads/product/hd_favicon/1487565546/nimble.svg "Nimble CRM") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **Close** [ Ease of Use (819) ](https://www.g2.com/products/close/reviews?filters%5Bsentiment_snippet%5D=1226712&qs=pros-and-cons#reviews)[ Helpful (482) ](https://www.g2.com/products/close/reviews?filters%5Bsentiment_snippet%5D=1227213&qs=pros-and-cons#reviews)[ Missing Features (271) ](https://www.g2.com/products/close/reviews?filters%5Bsentiment_snippet%5D=1227758&qs=pros-and-cons#reviews)[ Call Issues (194) ](https://www.g2.com/products/close/reviews?filters%5Bsentiment_snippet%5D=1230867&qs=pros-and-cons#reviews) **Nimble CRM** [ Ease of Use (35) ](https://www.g2.com/products/nimble/reviews?filters%5Bsentiment_snippet%5D=1356651&qs=pros-and-cons#reviews)[ Integrations (21) ](https://www.g2.com/products/nimble/reviews?filters%5Bsentiment_snippet%5D=1356127&qs=pros-and-cons#reviews)[ Missing Features (13) ](https://www.g2.com/products/nimble/reviews?filters%5Bsentiment_snippet%5D=1356114&qs=pros-and-cons#reviews)[ Expensive (8) ](https://www.g2.com/products/nimble/reviews?filters%5Bsentiment_snippet%5D=1356596&qs=pros-and-cons#reviews) Integrations **Close** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_99c4bd25dc044ae603ad32e419e76983/apollo-io.png "Product Avatar Image") Apollo.io ](https://www.g2.com/products/apollo-io/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d58dae37ba235f74d23eb274396668e0/badger-maps.png "Product Avatar Image") Badger Maps ](https://www.g2.com/products/badger-maps/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3a9f46b15d804a2abbb8138a7bf78b88/calendly%282%29.png "Product Avatar Image") Calendly Sales ](https://www.g2.com/products/calendly/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f742b4ff1249f9894b7cf05725e9152e/calltools.jpg "Product Avatar Image") CallTools ](https://www.g2.com/products/calltools/reviews)[ View all ](https://www.g2.com/products/close/integrations) **Nimble CRM** Not enough data Screenshots **Close** ![Close screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1334589/inbox.png) **Nimble CRM** ![Nimble CRM screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/84422/Macbook-Air-Mockup1-_2_.png) **Ratings** from reviews Meets Requirements **Close** 9.1 9.11,799 **Nimble CRM** 8.5 8.5942 Ease of Use **Close** 9.2 9.21,844 **Nimble CRM** 8.9 8.9947 Ease of Setup **Close** 9.0 9.01,179 **Nimble CRM** 9.0 9.0439 Ease of Admin **Close** 9.0 9.0591 **Nimble CRM** 9.0 9.0395 Quality of Support **Close** 9.3 9.31,610 **Nimble CRM** 8.9 8.9845 Has the product been a good partner in doing business? **Close** 9.3 9.3586 **Nimble CRM** 9.1 9.1386 Product Direction (% positive) **Close** 9.5 9.51,807 **Nimble CRM** 9.2 9.2939 **Features** ratings from reviews CRM[Hide 141 FeaturesShow 141 Features](javascript:void(0);) 8.6 1,566 7.9 803 Sales Force Automation Contact & Account Management 9.0(won by 0.1) 1379 | Verified 8.9 702 | Verified Opportunity & Pipeline Mgmt. 9.0(won by 0.7) 1376 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) 8.3 641 | Verified Task / Activity Management 9.0(won by 0.7) 1405 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) 8.3 668 | Verified Territory & Quota Management 8.3(won by 0.7) 1167 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.6 406 | Verified Desktop Integration 9.1(won by 0.8) 1323 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) 8.3 442 | Verified Product & Price List Management 8.4(won by 0.7) 1124 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.7 381 | Verified Quote & Order Management 8.3(won by 0.6) 1132 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.7 390 | Verified Customer Contract Management 8.4(won by 0.2) 1163 8.2 469 | Verified Partner Relationship Mgmt. (PRM) Feature Not Available Feature Not Available Contract/License Management Not enough data Not enough data Marketing Automation Email Marketing 8.7(won by 0.6) 1269 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.1 528 | Verified Campaign Management 8.5(won by 0.6) 1220 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.9 466 | Verified Lead Management 9.2(won by 0.7) 1357 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.5 560 | Verified Marketing ROI Analytics 8.2(won by 0.5) 1135 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.7 413 | Verified Email Management 9.4(won by default) 6 Not enough data File Management Not enough data Not enough data Deal Management Not enough data Not enough data Customer Support Case Management 8.7(won by 0.6) 1217 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) 8.1 436 Customer Support Portal 8.7(won by 0.4) 1227 | Verified 8.3 457 Knowledge Base 8.7(won by 0.4) 1260 | Verified 8.3 481 Call Center Features 8.7(won by 1.0) 1257 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) 7.7 367 Support Analytics 8.6(won by 0.7) 1201 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) 7.9 377 Workflow Management Not enough data Not enough data Opportunity Management Not enough data Not enough data Sales Pipeline Management Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Calendar Management Not enough data Not enough data Pipeline Management Not enough data Not enough data Content Management Feature Not Available Not enough data Communication Management Not enough data Not enough data Visual Analytics Not enough data Not enough data Template Management Not enough data Not enough data Predictive Analytics Not enough data Not enough data Document Management Not enough data Not enough data Channel Management Feature Not Available Not enough data Commission Management Not enough data Not enough data Field Sales Management Feature Not Available Not enough data Reporting & Analytics Reporting 8.6(won by 0.8) 1269 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) 7.8 540 | Verified Dashboards 8.8(won by 0.4) 1283 | Verified 8.4 603 | Verified Forecasting 8.2(won by 0.4) 1143 7.8 461 | Verified Mobile & Social Mobile User Support 8.2(won by 0.3) 1091 7.9 531 | Verified Social Collaboration Features 8.2 1076 8.5(won by 0.3) 579 | Verified Social Network Integration 7.9 1099 8.7(won by 0.8) 650 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) Third-Party Integrations 8.3(won by default) 6 Not enough data Social Media Integration Not enough data Not enough data Customer Support Not enough data Not enough data Multi-Channel Social Integration Feature Not Available Not enough data Platform Customization 8.6(won by 0.9) 1204 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) 7.7 308 | Verified Workflow Capability 8.8(won by 0.8) 1225 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) 8.0 284 User, Role, and Access Management 8.9(won by 0.8) 1197 (There is a greater than 0.5 difference between this product's rating and its competitors) 8.1 285 | Verified Internationalization 8.5(won by 1.5) 1124 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.0 141 Sandbox / Test Environments 8.0(won by 1.5) 1070 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) 6.5 129 Document & Content Mgmt. 8.4(won by 0.9) 1097 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.5 242 Performance and Reliability 9.1(won by 0.3) 1226 | Verified 8.8 327 | Verified Output Document Generation 8.4(won by 0.7) 1115 (There is a greater than 0.5 difference between this product's rating and its competitors) 7.7 224 Mobile Access Not enough data Not enough data Lead Generation Not enough data Not enough data Integration Data Import & Export Tools 8.8(won by 0.5) 1123 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) 8.3 299 | Verified Integration APIs 8.7(won by 0.9) 1127 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) 7.8 271 | Verified Breadth of Partner Applications 8.5(won by 1.0) 1061 | Verified (There is a greater than 0.5 difference between this product's rating and its competitors) 7.5 255 | Verified Third-Party Integration 9.0(won by default) 5 Not enough data Internal Chat Integration Not enough data Not enough data Collaboration Tools Not enough data Not enough data Prospecting Tools Not enough data Not enough data Real-Time Data Not enough data Not enough data Generative AI AI Text Generation Feature Not Available 6.2(won by default) 75 Generative AI Not enough data Not enough data Proposal Generation Not enough data Not enough data Agentic AI - CRM Autonomous Task Execution 8.5(won by default) 82 Not enough data Multi-step Planning 8.5(won by default) 81 Not enough data Cross-system Integration 8.6(won by default) 82 Not enough data Adaptive Learning 8.6(won by default) 82 Not enough data Natural Language Interaction 8.7(won by default) 82 Not enough data Proactive Assistance 8.8(won by default) 82 Not enough data Decision Making 8.7(won by default) 81 Not enough data Calendar/Reminder System Not enough data Not enough data Additional Functionality Multi-Channel Communication 10.0(won by default) 5 Not enough data Workflow Automation 8.0(won by default) 5 Not enough data Search/Filter Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Data Import/Export Not enough data Not enough data Lead Capture Not enough data Not enough data Batch Processing Not enough data Not enough data Email Tracking Not enough data Not enough data Tagging Not enough data Not enough data Pipeline Reports Not enough data Not enough data Drag & Drop Not enough data Not enough data Segmentation Not enough data Not enough data Customizable Fields Not enough data Not enough data Role-Based Permissions Not enough data Not enough data Interaction Tracking Not enough data Not enough data CRM Not enough data Not enough data Document Storage Not enough data Not enough data AI Copilot Not enough data Not enough data Contact Database Not enough data Not enough data Referral Tracking Not enough data Not enough data Quotes/Estimates Not enough data Not enough data Lead Qualification Not enough data Not enough data Marketing Automation Not enough data Not enough data Email Templates Not enough data Not enough data Sales Reports Not enough data Not enough data Customer Journey Mapping Feature Not Available Not enough data Reminders Not enough data Not enough data Lead Scoring Feature Not Available Not enough data Data Security Not enough data Not enough data Customizable Reports Not enough data Not enough data Calendar Sync Not enough data Not enough data For Startups Not enough data Not enough data Performance Metrics Not enough data Not enough data Sales Trend Analysis Not enough data Not enough data For iPad Devices Not enough data Not enough data Customizable Templates Not enough data Not enough data Activity Tracking Not enough data Not enough data Reporting & Statistics Not enough data Not enough data For Mac Devices Not enough data Not enough data Landing Pages/Web Forms Not enough data Not enough data Lead Nurturing Not enough data Not enough data Gamification Not enough data Not enough data Prioritization Not enough data Not enough data Web-based Deployment Not enough data Not enough data Softphone Not enough data Not enough data Single Sign On Not enough data Not enough data Customer Database Not enough data Not enough data Event Triggered Actions Not enough data Not enough data Mobile App Not enough data Not enough data Email Sequences Not enough data Not enough data Customer Segmentation Not enough data Not enough data Lead Assignment Not enough data Not enough data For Small Businesses Not enough data Not enough data Live Chat Feature Not Available Not enough data Business Card/Badge Scanning Feature Not Available Not enough data Data Visualization Not enough data Not enough data Customer Social Profiles Not enough data Not enough data Social Promotion Feature Not Available Not enough data Monitoring Not enough data Not enough data Engagement Tracking Not enough data Not enough data Social Media Monitoring Feature Not Available Not enough data Customer Engagement Not enough data Not enough data Sentiment Analysis Not enough data Not enough data Brand Tracking Feature Not Available Not enough data Audience Targeting Not enough data Not enough data Sales Intelligence[Hide 70 FeaturesShow 70 Features](javascript:void(0);) Not enough data 8.4 486 Additional Functionality Calendar Sync Not enough data Not enough data CRM Not enough data Not enough data Conversation Intelligence Not enough data Not enough data Lead Qualification Not enough data Not enough data Strategic Planning Not enough data Not enough data Customizable Reports Not enough data Not enough data Visual Analytics Not enough data Not enough data Customer Profiles Not enough data Not enough data Activity Tracking Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Contact Database Not enough data Not enough data Lead Scoring Not enough data Not enough data Data Import/Export Not enough data Not enough data Data Cleansing Not enough data Not enough data Prospecting Tools Not enough data Not enough data Sentiment Analysis Not enough data Not enough data Multi-Channel Data Collection Not enough data Not enough data AI Copilot Not enough data Not enough data Dashboard Creation Not enough data Not enough data Engagement Tracking Not enough data Not enough data Generative AI Not enough data Not enough data Lead Generation Not enough data Not enough data Interaction Tracking Not enough data Not enough data Predictive Analytics Not enough data Not enough data Customizable Templates Not enough data Not enough data Collaboration Tools Not enough data Not enough data For Sales Teams/Organizations Not enough data Not enough data Data Availability Contact Data Availability Not enough data 9.0(won by default) 427 Company Data Availability Not enough data 8.7(won by default) 413 Industry Research Availability Not enough data 8.1(won by default) 321 | Verified Technographic Data Availability Not enough data 6.7(won by default) 24 Data Accuracy Contact Data Accuracy Not enough data 8.7(won by default) 415 Technographic Data Accuracy Not enough data 6.9(won by default) 23 Company Data Accuracy Not enough data 8.7(won by default) 403 Agentic AI - Sales Intelligence Autonomous Task Execution Not enough data Not enough data Cross-system Integration Not enough data Not enough data Adaptive Learning Not enough data Not enough data Natural Language Interaction Not enough data Not enough data Proactive Assistance Not enough data Not enough data Decision Making Not enough data Not enough data AI/Machine Learning Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Calendar/Reminder System Not enough data Not enough data Platform Performance and Reliability Not enough data 9.1(won by default) 209 Reporting/Dashboards Not enough data 8.3(won by default) 195 | Verified Mobile User Support Not enough data 8.2(won by default) 186 | Verified User, Role, and Access Management Not enough data 8.7(won by default) 185 | Verified APIs Not enough data 8.0(won by default) 154 Internationalization Not enough data Feature Not Available Deal Management Not enough data Not enough data Sales Pipeline Management Not enough data Not enough data Lead Management Not enough data Not enough data Contact Management Not enough data Not enough data Workflow Management Not enough data Not enough data Territory Management Not enough data Not enough data Sales Activity Management Not enough data Not enough data Features Lead Builder Not enough data 8.5(won by default) 337 Integration to CRM/Marketing Automation Not enough data 8.4(won by default) 343 Data Cleaning/Enrichment Not enough data 8.4(won by default) 333 | Verified Data Segmentation/Filtering Not enough data 8.6(won by default) 366 | Verified Search Not enough data 8.8(won by default) 404 | Verified Connections Not enough data 8.8(won by default) 394 | Verified Reporting Not enough data 8.1(won by default) 362 | Verified Messaging Not enough data 8.6(won by default) 374 | Verified News/People Alerts Not enough data Feature Not Available Real-Time Data Not enough data Not enough data Intent Data Not enough data Not enough data Sales Automation Not enough data Not enough data Email Marketing Not enough data Not enough data Real-Time Reporting Not enough data Not enough data Email Tracking[Hide 48 FeaturesShow 48 Features](javascript:void(0);) Not enough data 8.2 330 Agentic AI - Email Tracking Autonomous Task Execution Not enough data Not enough data Multi-step Planning Not enough data Not enough data Cross-system Integration Not enough data Not enough data Adaptive Learning Not enough data Not enough data Natural Language Interaction Not enough data Not enough data Proactive Assistance Not enough data Not enough data Decision Making Not enough data Not enough data Analytics Open Rates Not enough data 8.5(won by default) 267 Link Activity Not enough data 8.5(won by default) 260 Attachment Activity Not enough data 8.3(won by default) 251 Customizations Email Platform Integration Not enough data 8.6(won by default) 280 Email Scheduling Not enough data 8.2(won by default) 258 Real-Time Notifications Not enough data 8.6(won by default) 278 Email Categorization Not enough data 8.1(won by default) 250 Templates Not enough data 8.5(won by default) 272 Third-Party Integrations Not enough data Not enough data Generative AI AI Text Generation Not enough data 6.3(won by default) 60 Generative AI Not enough data Not enough data Additional Functionality Contact Management Not enough data Not enough data Email Marketing Not enough data Not enough data Drag & Drop Not enough data Not enough data Drip Campaigns Not enough data Not enough data Workflow Management Not enough data Not enough data Customizable Fields Not enough data Not enough data Monitoring Not enough data Not enough data CRM Not enough data Not enough data Team Management Not enough data Not enough data Click Tracking Not enough data Not enough data Subscription Management Not enough data Not enough data Activity Dashboard Not enough data Not enough data API Not enough data Not enough data Location Tracking Not enough data Not enough data Customer Segmentation Not enough data Not enough data Geolocation Not enough data Not enough data Customizable Branding Not enough data Not enough data Activity Tracking Not enough data Not enough data Data Import/Export Not enough data Not enough data Mailing List Management Not enough data Not enough data Campaign Management Not enough data Not enough data Email Management Not enough data Not enough data Audience Targeting Not enough data Not enough data Reporting/Analytics Not enough data Not enough data AI Copilot Not enough data Not enough data Email Distribution Not enough data Not enough data Email Reminders Not enough data Not enough data Autoresponders Not enough data Not enough data Engagement Tracking Not enough data Not enough data Event Triggered Actions Not enough data Not enough data Outbound Call Tracking[Hide 51 FeaturesShow 51 Features](javascript:void(0);) 8.9 717 Not enough data Agentic AI - Outbound Call Tracking Autonomous Task Execution 8.6(won by default) 25 Not enough data Natural Language Interaction 8.5(won by default) 25 Not enough data Calling Record Calls 9.2(won by default) 668 Not enough data Generate Location 8.5(won by default) 222 Not enough data Call Types 9.0(won by default) 648 Not enough data Click-to-Call 9.3(won by default) 663 Not enough data Auto Dialer 8.9(won by default) 34 Not enough data Contacts Personalization 8.8(won by default) 658 Not enough data Information Locater 8.7(won by default) 620 Not enough data Record Prospect Data 9.0(won by default) 655 Not enough data Contact Management Not enough data Not enough data Insights Notes 9.3(won by default) 678 Not enough data Daily Summary 9.0(won by default) 631 Not enough data Automated Voicemails 8.7(won by default) 595 Not enough data Automated Emails 9.0(won by default) 654 Not enough data Sorts Prospects 8.8(won by default) 633 Not enough data Automated Note Taking 9.0(won by default) 30 Not enough data AI/Machine Learning Not enough data Not enough data Additional Functionality Meeting Management Not enough data Not enough data AI Copilot Not enough data Not enough data Reminders Not enough data Not enough data Recommendations Not enough data Not enough data Lead Distribution Feature Not Available Not enough data Workflow Management Not enough data Not enough data Performance Management Not enough data Not enough data Dashboard Not enough data Not enough data Email Management Not enough data Not enough data Lead Management Not enough data Not enough data Activity Tracking Not enough data Not enough data Email Templates Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Customizable Fields Not enough data Not enough data Sales Pipeline Management Not enough data Not enough data Generative AI Not enough data Not enough data Automatic Call Distribution Not enough data Not enough data Call Monitoring Not enough data Not enough data Lead Capture Not enough data Not enough data Deal Management Not enough data Not enough data Call List Management Not enough data Not enough data Multi-Channel Communication Not enough data Not enough data Call Recording Not enough data Not enough data For Contact Centers Not enough data Not enough data CRM Not enough data Not enough data Data Management Not enough data Not enough data Calendar Management Not enough data Not enough data Chat/Messaging Not enough data Not enough data Lead Qualification Not enough data Not enough data API Not enough data Not enough data Task Management Not enough data Not enough data Interaction Tracking Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Sales Analytics[Hide 58 FeaturesShow 58 Features](javascript:void(0);) 8.7 178 Not enough data Agentic AI - Sales Analytics Autonomous Task Execution 9.1(won by default) 18 Not enough data Cross-system Integration 9.0(won by default) 18 Not enough data Adaptive Learning 8.8(won by default) 17 Not enough data Natural Language Interaction 9.1(won by default) 18 Not enough data Proactive Assistance 8.5(won by default) 18 Not enough data Third-Party Integrations Not enough data Not enough data CRM Integration Not enough data Not enough data Data Sourcing Data Sourcing 8.5(won by default) 164 Not enough data Exporting & Sharing Data 8.7(won by default) 164 Not enough data Multi-Device Data Visualization 8.5(won by default) 164 Not enough data Interactive Dashboards 8.8(won by default) 168 Not enough data Data Segmentation 8.6(won by default) 162 Not enough data Predictive Analytics Opportunity Scoring 8.7(won by default) 161 Not enough data Live Forecasting 8.4(won by default) 159 Not enough data Lead Scoring Feature Not Available Not enough data Risk Analysis Feature Not Available Not enough data Budgeting/Forecasting Not enough data Not enough data Correlation Analysis Feature Not Available Not enough data Competitive Analysis Feature Not Available Not enough data Sales Trend Analysis Not enough data Not enough data Statistical Analysis Not enough data Not enough data Sales Management Live Pipeline Management 9.1(won by default) 162 Not enough data Sales Gamification 8.3(won by default) 158 Not enough data Account-Based Analytics 8.8(won by default) 158 Not enough data Activity Tracking 9.2(won by default) 163 Not enough data Predictive Analytics Not enough data Not enough data Visual Analytics Not enough data Not enough data Task Management Not enough data Not enough data Contact Management Not enough data Not enough data Lead Management Not enough data Not enough data Opportunity Management Not enough data Not enough data Workflow Management Not enough data Not enough data Additional Functionality Dynamic Modeling Not enough data Not enough data Lead Qualification Not enough data Not enough data Lead Capture Not enough data Not enough data Real-Time Reporting Not enough data Not enough data Contact Database Not enough data Not enough data API Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Role-Based Permissions Not enough data Not enough data Collaboration Tools Not enough data Not enough data Dashboard Creation Not enough data Not enough data Modeling & Simulation Feature Not Available Not enough data Exception Reporting Not enough data Not enough data Generative AI Not enough data Not enough data Sales Reports Not enough data Not enough data Performance Metrics Not enough data Not enough data "What If" Scenarios Feature Not Available Not enough data Customizable Reports Not enough data Not enough data Data Import/Export Not enough data Not enough data AI Copilot Not enough data Not enough data Graphical Data Presentation Not enough data Not enough data Drag & Drop Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Business Process Control Not enough data Not enough data Multi-Currency Not enough data Not enough data Pipeline Reports Not enough data Not enough data Sales Performance Management[Hide 82 FeaturesShow 82 Features](javascript:void(0);) Not enough data 5.9 16 Agentic AI - Sales Performance Management Autonomous Task Execution Not enough data Not enough data Natural Language Interaction Not enough data Not enough data Proactive Assistance Not enough data Not enough data Incentives Badges Not enough data 5.1(won by default) 13 Triggers Not enough data 5.4(won by default) 13 Commission Calculator Not enough data 4.9(won by default) 13 Leaderboards Not enough data 5.6(won by default) 13 Personalization Profiles Not enough data 6.4(won by default) 15 Custom Reports Not enough data 5.5(won by default) 14 Dashboards Not enough data 7.4(won by default) 14 Goal Setting/Tracking Not enough data 5.8(won by default) 15 Sales Reports Not enough data Not enough data Incentive Management Not enough data Not enough data Administrative Third-Party Integrations Not enough data 6.1(won by default) 14 Employee Structure Not enough data 6.9(won by default) 14 Behavior Monitoring Not enough data 6.0(won by default) 13 Additional Functionality Generative AI Not enough data Not enough data Gamification Not enough data Not enough data Real-Time Updates Not enough data Not enough data Employee Reward Programs Not enough data Not enough data Employee Management Not enough data Not enough data Ongoing Performance Tracking Not enough data Not enough data Benchmarking Not enough data Not enough data Commission Management Not enough data Not enough data For Sales Teams/Organizations Not enough data Not enough data Performance Metrics Not enough data Not enough data Sales Planning Not enough data Not enough data Single Sign On Not enough data Not enough data Performance Management Not enough data Not enough data Forecasting Not enough data Not enough data Quota Planning Not enough data Not enough data Accounting Not enough data Not enough data Workflow Management Not enough data Not enough data Compliance Management Not enough data Not enough data User Management Not enough data Not enough data Rewards Points Not enough data Not enough data Organizational Charting Not enough data Not enough data AI Copilot Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Customizable Branding Not enough data Not enough data Milestone Tracking Not enough data Not enough data Territory Management Not enough data Not enough data Performance Appraisal Not enough data Not enough data Calendar Management Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Sales Onboarding & Training Not enough data Not enough data Employee Recognition Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Ratings/Reviews Not enough data Not enough data API Not enough data Not enough data Feedback Management Not enough data Not enough data Training Management Not enough data Not enough data Goal Management Not enough data Not enough data Assignment Management Not enough data Not enough data Lead Scoring Not enough data Not enough data Search/Filter Not enough data Not enough data Electronic Signature Not enough data Not enough data Collaboration Tools Not enough data Not enough data Kanban Board Not enough data Not enough data Email Management Not enough data Not enough data Commenting/Notes Not enough data Not enough data Data Import/Export Not enough data Not enough data Prospecting Tools Not enough data Not enough data Interaction Tracking Not enough data Not enough data Product Catalog Not enough data Not enough data Live Chat Not enough data Not enough data Sales Pipeline Management Not enough data Not enough data Appointment Scheduling Not enough data Not enough data Email Templates Not enough data Not enough data Event Triggered Actions Not enough data Not enough data Transfers/Routing Not enough data Not enough data Activity/News Feed Not enough data Not enough data Lead Management Not enough data Not enough data Revenue Management Not enough data Not enough data Document Management Not enough data Not enough data Task Management Not enough data Not enough data File Sharing Not enough data Not enough data Mobile Access Not enough data Not enough data Reminders Not enough data Not enough data Mobile App Not enough data Not enough data Call Logging Not enough data Not enough data Workflow Automation Not enough data Not enough data Customer Communications Management[Hide 45 FeaturesShow 45 Features](javascript:void(0);) 8.6 118 Not enough data Channels Multi-Channel Coverage 8.6(won by default) 107 Not enough data Open Listening Feature Not Available Not enough data Physical Media Feature Not Available Not enough data Design Create Content 7.9(won by default) 107 Not enough data Personalization 8.9(won by default) 107 Not enough data Inbound Identification 8.9(won by default) 107 Not enough data Regulatory Compliance 9.0(won by default) 104 Not enough data Communications Strategy Development Feature Not Available Not enough data Batch Communications Not enough data Not enough data Multi-Channel Communication Not enough data Not enough data On-Demand Communications Not enough data Not enough data Interactive Content Feature Not Available Not enough data Generative AI AI Text Generation 8.3(won by default) 103 Not enough data AI Text Summarization 8.8(won by default) 102 Not enough data Generative AI Not enough data Not enough data Additional Functionality Chat/Messaging Not enough data Not enough data Customer Database Not enough data Not enough data Customizable Branding Not enough data Not enough data Call Recording Not enough data Not enough data Autoresponders Not enough data Not enough data IVR Not enough data Not enough data Email Management Not enough data Not enough data Template Management Not enough data Not enough data SMS Messaging Not enough data Not enough data Surveys & Feedback Feature Not Available Not enough data Content Management Feature Not Available Not enough data Knowledge Base Management Not enough data Not enough data Compliance Management Not enough data Not enough data Multi-Language Not enough data Not enough data Interaction Tracking Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Social Media Integration Not enough data Not enough data Workflow Management Not enough data Not enough data Customer History Not enough data Not enough data Activity Dashboard Not enough data Not enough data AI Copilot Not enough data Not enough data Video Support Feature Not Available Not enough data CRM Not enough data Not enough data Inbox Management Not enough data Not enough data API Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Feedback Management Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Collaboration Tools Not enough data Not enough data Activity Tracking Not enough data Not enough data Online Form Builder[Hide 44 FeaturesShow 44 Features](javascript:void(0);) Not enough data 7.5 8 Customization Custom Fields Not enough data 8.3(won by default) 7 Conditional Logic Not enough data 8.3(won by default) 6 Multi-page Forms Not enough data 7.8(won by default) 6 Design Not enough data 8.1(won by default) 6 Forms Creation & Design Not enough data Not enough data Additional Functionality Embedded Forms Not enough data 7.8(won by default) 6 Offline Capability Not enough data 4.7(won by default) 6 Notifications Not enough data 8.7(won by default) 5 Payments Not enough data 7.7(won by default) 5 Mobile Forms Not enough data 5.7(won by default) 5 Customizable Forms Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Additional Functionality Search/Filter Not enough data Not enough data AI Copilot Not enough data Not enough data Commenting/Notes Not enough data Not enough data Content Publishing Options Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Content Library Not enough data Not enough data Document Classification Not enough data Not enough data Drag & Drop Not enough data Not enough data Customizable Branding Not enough data Not enough data SSL Security Not enough data Not enough data API Not enough data Not enough data Document Management Not enough data Not enough data Document Storage Not enough data Not enough data Collaboration Tools Not enough data Not enough data Data Capture and Transfer Not enough data Not enough data Autofill Not enough data Not enough data Multi-Channel Distribution Not enough data Not enough data Convert to PDF Not enough data Not enough data Customizable Templates Not enough data Not enough data Media Library Not enough data Not enough data Generative AI Not enough data Not enough data Full Text Search Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Data Import/Export Not enough data Not enough data Forms Management Not enough data Not enough data Electronic Signature Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Workflow Management Not enough data Not enough data Template Management Not enough data Not enough data Mobile Access Not enough data Not enough data Auto Dialer[Hide 76 FeaturesShow 76 Features](javascript:void(0);) 9.1 157 Not enough data Dialing Options Preview Dialing 9.1(won by default) 151 Not enough data Progressive Dialing 9.2(won by default) 152 Not enough data Predictive Dialing 9.4(won by default) 17 Not enough data Agent Tools Whisper Coaching 8.6(won by default) 147 Not enough data Callback Scheduling 8.8(won by default) 143 Not enough data Call Recording 9.4(won by default) 148 Not enough data Real-Time Data Not enough data Not enough data Live Chat Not enough data Not enough data Call Scheduling Not enough data Not enough data Automation Voice Activity Detection 8.9(won by default) 142 Not enough data Interactive Voice Response (IVR) 8.5(won by default) 143 Not enough data Call Scrubbing 8.6(won by default) 143 Not enough data Agentic AI - Auto Dialer Autonomous Task Execution 8.9(won by default) 22 Not enough data Cross-system Integration 8.9(won by default) 22 Not enough data Third-Party Integrations Not enough data Not enough data Computer Telephony Integration Not enough data Not enough data AI Capabilities - Auto Dialer Call Prioritization and List Optimization 9.4(won by default) 17 Not enough data Compliance Monitoring 9.3(won by default) 17 Not enough data Speech Analytics and Sentiment Analysis 9.5(won by default) 17 Not enough data Call Monitoring Not enough data Not enough data Real-Time Monitoring Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Text to Speech Not enough data Not enough data Additional Functionality AI Copilot Not enough data Not enough data Activity Tracking Not enough data Not enough data Call Routing Not enough data Not enough data Call Scripting Not enough data Not enough data Contact Management Not enough data Not enough data Power Dialer Not enough data Not enough data Preview Dialer Not enough data Not enough data Auto-Dialer Not enough data Not enough data Call Tracking Not enough data Not enough data Real-Time Reporting Not enough data Not enough data Customer Database Not enough data Not enough data Lead Management Not enough data Not enough data Predictive Dialer Not enough data Not enough data Call Center Management Not enough data Not enough data Integrations Management Not enough data Not enough data Activity Dashboard Not enough data Not enough data Automatic Call Distribution Not enough data Not enough data Campaign Management Not enough data Not enough data Generative AI Not enough data Not enough data Interaction Tracking Not enough data Not enough data Caller ID Not enough data Not enough data Call Transfer Not enough data Not enough data Call Disposition Not enough data Not enough data Voice Mail Not enough data Not enough data Chat/Messaging Not enough data Not enough data Automatic Outbound Dialer Not enough data Not enough data Call Reporting Not enough data Not enough data API Not enough data Not enough data Contact Database Not enough data Not enough data Lead Capture Not enough data Not enough data CRM Not enough data Not enough data Call List Management Not enough data Not enough data Progressive Dialer Not enough data Not enough data Campaign Specific Caller ID Not enough data Not enough data List Management Not enough data Not enough data Customizable Fields Not enough data Not enough data AI/Machine Learning Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Multi-Channel Communication Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Multi-Campaign Not enough data Not enough data Workflow Management Not enough data Not enough data Call Logging Not enough data Not enough data Lead Distribution Feature Not Available Not enough data Queue Management Feature Not Available Not enough data Inbound Call Center Not enough data Not enough data For Sales Teams/Organizations Not enough data Not enough data Data Security Not enough data Not enough data Outbound Call Center Not enough data Not enough data Performance Management Not enough data Not enough data Compliance Management Not enough data Not enough data Mobile Access Not enough data Not enough data Email Management Not enough data Not enough data Call Center Infrastructure (CCI)[Hide 62 FeaturesShow 62 Features](javascript:void(0);) 9.3 42 Not enough data Generative AI AI Text-to-Speech 9.1(won by default) 38 Not enough data Generative AI Not enough data Not enough data Platform Omnichannel 8.6(won by default) 38 Not enough data Mobile Access 9.1(won by default) 39 Not enough data Call Routing 9.3(won by default) 39 Not enough data Call Back 9.2(won by default) 38 Not enough data IVR 8.6(won by default) 38 Not enough data Automatic Call Distribution 9.0(won by default) 38 Not enough data Queue Management Feature Not Available Not enough data Call Transfer Not enough data Not enough data Contact Management Not enough data Not enough data Call Center Management Feature Not Available Not enough data Multi-Channel Management Not enough data Not enough data Survey/Poll Management Feature Not Available Not enough data Campaign Management Not enough data Not enough data Call List Management Not enough data Not enough data Call Center Infrastructure (CCI) Autonomous Task Execution 9.8(won by default) 10 Not enough data Cross-system Integration 9.7(won by default) 10 Not enough data Natural Language Interaction 9.8(won by default) 11 Not enough data Proactive Assistance 9.8(won by default) 10 Not enough data Third-Party Integrations Not enough data Not enough data Computer Telephony Integration Not enough data Not enough data Multi-Language Not enough data Not enough data Workforce Management Call Monitoring 9.3(won by default) 39 Not enough data Performance Evaluation 9.1(won by default) 38 Not enough data Real-Time Monitoring Not enough data Not enough data Monitoring Not enough data Not enough data Administrative Call Recording 9.7(won by default) 41 Not enough data Reporting & Dashboards 9.2(won by default) 40 Not enough data Call Reporting Not enough data Not enough data Real-Time Reporting Not enough data Not enough data Additional Functionality Chat/Messaging Not enough data Not enough data Multi-Channel Communication Not enough data Not enough data Customer History Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Real-Time Analytics Not enough data Not enough data Phone Key Input Not enough data Not enough data Call Logging Not enough data Not enough data Customizable Reports Not enough data Not enough data Real-Time Data Not enough data Not enough data AI Copilot Not enough data Not enough data CRM Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Activity Tracking Not enough data Not enough data Live Chat Feature Not Available Not enough data Call Scripting Not enough data Not enough data Contact Database Not enough data Not enough data Voice Mail Not enough data Not enough data Voice Customization Not enough data Not enough data API Not enough data Not enough data Call Tracking Not enough data Not enough data SMS Messaging Not enough data Not enough data Callback Scheduling Not enough data Not enough data Caller ID Not enough data Not enough data Predictive Dialer Not enough data Not enough data Surveys & Feedback Feature Not Available Not enough data Auto-Dialer Not enough data Not enough data Pre-recorded Messages Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Multiple Scripts Not enough data Not enough data Interaction Tracking Not enough data Not enough data Call Disposition Not enough data Not enough data Sales Engagement[Hide 39 FeaturesShow 39 Features](javascript:void(0);) 8.6 231 Not enough data Integrated Workflows Calendar 9.0(won by default) 222 Not enough data Shared Records 8.9(won by default) 221 Not enough data Task Management 9.1(won by default) 222 Not enough data Email Tracking/Automation 9.1(won by default) 224 Not enough data Calls and Voice 9.0(won by default) 217 Not enough data Other Outreach Options 8.7(won by default) 213 Not enough data CRM Integration 9.0(won by default) 218 Not enough data Business Process Automation Not enough data Not enough data Performance Management Not enough data Not enough data Calendar Management Not enough data Not enough data Sales Pipeline Management Not enough data Not enough data Communication Management Not enough data Not enough data Campaign Management Not enough data Not enough data Repeatability and Reportability Gamification 7.8(won by default) 202 Not enough data Workflow Management 8.9(won by default) 217 Not enough data Workflow Performance 8.9(won by default) 207 Not enough data Sales Coaching and Insights 8.3(won by default) 205 Not enough data Content Management Feature Not Available Not enough data AI and Automation Lead Prioritization 8.2(won by default) 195 Not enough data Best Time of Day Scheduling 8.2(won by default) 191 Not enough data Buyer Intelligence 7.9(won by default) 199 Not enough data Machine Learning 7.8(won by default) 197 Not enough data Lead Scoring Feature Not Available Not enough data Generative AI AI Text Generation 8.0(won by default) 198 Not enough data Generative AI Not enough data Not enough data Lead Generation Not enough data Not enough data Agentic AI - Sales Engagement Autonomous Task Execution 8.6(won by default) 33 Not enough data Multi-step Planning 8.6(won by default) 33 Not enough data Cross-system Integration 8.6(won by default) 33 Not enough data Adaptive Learning 8.4(won by default) 32 Not enough data Natural Language Interaction 8.8(won by default) 32 Not enough data Proactive Assistance 8.8(won by default) 33 Not enough data Decision Making 8.9(won by default) 33 Not enough data Strategic Planning Feature Not Available Not enough data Additional Functionality Prospecting Tools Not enough data Not enough data Reporting/Analytics Not enough data Not enough data AI Copilot Not enough data Not enough data Auto-Dialer Not enough data Not enough data For Sales Teams/Organizations Not enough data Not enough data AI Sales Assistant[Hide 60 FeaturesShow 60 Features](javascript:void(0);) 9.0 148 Not enough data Lead Facilitation Lead Qualification 8.6(won by default) 135 Not enough data Lead Follow-up 9.0(won by default) 142 Not enough data Meeting Scheduling 8.6(won by default) 135 Not enough data Customer-facing Chatbot Feature Not Available Not enough data Organization Opportunity and Pipeline Management 9.2(won by default) 138 Not enough data Data Entry 8.9(won by default) 134 Not enough data Integrations / APIs 8.9(won by default) 134 Not enough data Third-Party Integrations Not enough data Not enough data Meeting Management Not enough data Not enough data Calendar Management Not enough data Not enough data Call Management Not enough data Not enough data Document Management Not enough data Not enough data Contact Management Not enough data Not enough data Task Management Not enough data Not enough data Lead Management Not enough data Not enough data Content Management Feature Not Available Not enough data Notes Management Not enough data Not enough data Sales Activity Management Not enough data Not enough data Email Management Not enough data Not enough data Performance Analysis Coaching 8.2(won by default) 128 Not enough data Peformance Tracking 8.9(won by default) 135 Not enough data Email Tracking Not enough data Not enough data Call Tracking Not enough data Not enough data Sales Analysis ROI Forecasting 8.3(won by default) 135 Not enough data Sales Forecasting 8.6(won by default) 136 Not enough data Generative AI AI Text Generation 8.4(won by default) 82 Not enough data AI Text Summarization 8.7(won by default) 82 Not enough data Generative AI Not enough data Not enough data Agentic AI - AI Sales Assistant Autonomous Task Execution 9.8(won by default) 9 Not enough data Multi-step Planning 9.7(won by default) 10 Not enough data Cross-system Integration 9.5(won by default) 10 Not enough data Adaptive Learning 9.5(won by default) 10 Not enough data Natural Language Interaction 9.8(won by default) 9 Not enough data Proactive Assistance 9.1(won by default) 9 Not enough data Decision Making 9.8(won by default) 9 Not enough data AI/Machine Learning Not enough data Not enough data Additional Functionality Email Response Control Not enough data Not enough data Speech Recognition Not enough data Not enough data Customer Engagement Not enough data Not enough data Dashboard Not enough data Not enough data Chat/Messaging Not enough data Not enough data AI Writing Assistant Not enough data Not enough data For Sales Teams/Organizations Not enough data Not enough data Sales Automation Not enough data Not enough data Alerts/Notifications Not enough data Not enough data CRM Not enough data Not enough data Predictive Analytics Not enough data Not enough data Lead Scoring Not enough data Not enough data Templates Not enough data Not enough data Reminders Not enough data Not enough data Email Templates Not enough data Not enough data SMS Messaging Not enough data Not enough data Personalization Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Conversation Intelligence Not enough data Not enough data Lead Engagement Not enough data Not enough data Customer Database Not enough data Not enough data AI Copilot Not enough data Not enough data Omnichannel Outreach Not enough data Not enough data Workflow Automation Not enough data Not enough data SMS Marketing[Hide 76 FeaturesShow 76 Features](javascript:void(0);) 8.9 313 Not enough data Text Messaging Bulk SMS 8.8(won by default) 266 | Verified Not enough data Two-Way Text Messaging 9.3(won by default) 288 | Verified Not enough data Text Scheduler 9.3(won by default) 283 | Verified Not enough data Automatic Replies 8.7(won by default) 268 | Verified Not enough data Automatic URL Shortening 8.4(won by default) 253 Not enough data MMS Marketing 8.7(won by default) 258 Not enough data Personalization 8.9(won by default) 257 Not enough data Transactional SMS Feature Not Available Not enough data Link Shortening Feature Not Available Not enough data SMS Messaging Not enough data Not enough data Scheduled Messaging Not enough data Not enough data Chat/Messaging Not enough data Not enough data 2-Way Messaging Not enough data Not enough data SMS Platform Reporting 9.0(won by default) 281 | Verified Not enough data Marketing Automation 9.1(won by default) 277 | Verified Not enough data API Integration 9.1(won by default) 264 | Verified Not enough data White Label Feature Not Available Not enough data Text-to-Landline Feature Not Available Not enough data Short Codes Feature Not Available Not enough data QR Codes Feature Not Available Not enough data Agentic AI - SMS Marketing Autonomous Task Execution 8.6(won by default) 16 Not enough data Multi-step Planning 8.5(won by default) 16 Not enough data Cross-system Integration 9.1(won by default) 16 Not enough data Natural Language Interaction 8.8(won by default) 16 Not enough data Proactive Assistance 9.0(won by default) 16 Not enough data Decision Making 8.6(won by default) 16 Not enough data Third-Party Integrations Not enough data Not enough data Campaign Planning Not enough data Not enough data Multi-Language Not enough data Not enough data AI Automation - SMS Marketing AI SMS Not enough data Not enough data AI Content Generation - SMS Marketing AI SMS Not enough data Not enough data Additional Functionality Campaign Scheduling Not enough data Not enough data Reputation Management Feature Not Available Not enough data Polls/Voting Feature Not Available Not enough data Compliance Management Not enough data Not enough data Customer Segmentation Not enough data Not enough data Landing Pages/Web Forms Not enough data Not enough data AI Copilot Not enough data Not enough data API Not enough data Not enough data Text-to-Win Feature Not Available Not enough data Mobile Coupons Feature Not Available Not enough data Natural Language Processing Not enough data Not enough data Customizable Templates Not enough data Not enough data Drip Campaigns Not enough data Not enough data Contact Management Not enough data Not enough data Activity Tracking Not enough data Not enough data Communication Management Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Keyword Tracking Feature Not Available Not enough data Multi-Campaign Not enough data Not enough data Mass Texting Not enough data Not enough data Interaction Tracking Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Consent Management Not enough data Not enough data Engagement Tracking Not enough data Not enough data Open Rate Tracking Feature Not Available Not enough data Generative AI Not enough data Not enough data Automated Responses Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Templates Not enough data Not enough data Survey Builder Feature Not Available Not enough data Contact Database Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Customizable Fields Not enough data Not enough data Reminders Not enough data Not enough data Mobile Alerts Not enough data Not enough data Automated Scheduling Not enough data Not enough data Campaign Management Not enough data Not enough data MMS Not enough data Not enough data Event Triggered Actions Not enough data Not enough data Mobile Keywords Feature Not Available Not enough data Audience Targeting Not enough data Not enough data Activity Dashboard Not enough data Not enough data Template Management Not enough data Not enough data Autoresponders Not enough data Not enough data Survey/Poll Management Feature Not Available Not enough data Show 6 feature categories with incomplete data Email Marketing[Hide 66 FeaturesShow 66 Features](javascript:void(0);) Not enough data Not enough data Email Marketing Building and Personalizing Emails Not enough data Not enough data Sending Outbound Emails Not enough data Not enough data Manage Email Deliverability Not enough data Not enough data Automated Email Responses Not enough data Not enough data Email and Mobile Preview Not enough data Not enough data Manage Email Lists Not enough data Not enough data High-Volume Sending Not enough data Not enough data Multi-user Account Not enough data Not enough data Surveys Not enough data Not enough data Reporting & Analytics Basic Reporting Not enough data Not enough data A/B Testing Not enough data Not enough data Generative AI AI Text Generation Not enough data Not enough data AI Text Summarization Not enough data Not enough data Generative AI Not enough data Not enough data Agentic AI - Email Marketing Autonomous Task Execution Not enough data Not enough data Autonomous Task Execution Not enough data Not enough data Multi-step Planning Not enough data Not enough data Cross-system Integration Not enough data Not enough data Cross-system Integration Not enough data Not enough data Integration Data Import & Export Tools Not enough data Not enough data Integration APIs Not enough data Not enough data Breadth of Partner Applications Not enough data Not enough data CRM Integration Not enough data Not enough data Social Media Integration Not enough data Not enough data E-Commerce Integration Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Additional Functionality Personalization Not enough data Not enough data Autoresponders Not enough data Not enough data Customer Segmentation Not enough data Not enough data Newsletter Management Not enough data Not enough data AI Copilot Not enough data Not enough data WYSIWYG Editor Not enough data Not enough data Engagement Tracking Not enough data Not enough data Preview Functionality Not enough data Not enough data Email Tracking Not enough data Not enough data Email Campaign Management Not enough data Not enough data Landing Pages/Web Forms Not enough data Not enough data Customizable Branding Not enough data Not enough data Lead Capture Not enough data Not enough data Mobile Optimization Not enough data Not enough data Customer Journey Mapping Not enough data Not enough data ROI Tracking Not enough data Not enough data Activity Dashboard Not enough data Not enough data Customizable Fields Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Click Tracking Not enough data Not enough data List Management Not enough data Not enough data GDPR Compliance Not enough data Not enough data Subscriber Management Not enough data Not enough data Email Sequences Not enough data Not enough data Campaign Scheduling Not enough data Not enough data Event Triggered Actions Not enough data Not enough data Multi-Language Not enough data Not enough data Template Management Not enough data Not enough data Customizable CTAs Not enough data Not enough data Real-Time Analytics Not enough data Not enough data Dynamic Content Not enough data Not enough data CAN-SPAM Compliance Not enough data Not enough data Multi-Channel Marketing Not enough data Not enough data HTML Editor Not enough data Not enough data Contact Management Not enough data Not enough data Drip Campaigns Not enough data Not enough data Campaign Analytics Not enough data Not enough data Product Recommendations Not enough data Not enough data Image Library Not enough data Not enough data Workflow Automation Not enough data Not enough data Artificial Intelligence[Hide 37 FeaturesShow 37 Features](javascript:void(0);) Not enough data Not enough data Additional Functionality Tagging Not enough data Not enough data Natural Language Processing Not enough data Not enough data Data Extraction Not enough data Not enough data Multi-Language Not enough data Not enough data Predictive Analytics Not enough data Not enough data Drag & Drop Not enough data Not enough data Speech Recognition Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Data Storage Management Not enough data Not enough data Virtual Personal Assistant (VPA) Not enough data Not enough data AI Copilot Not enough data Not enough data Customer Segmentation Not enough data Not enough data Collaboration Tools Not enough data Not enough data Data Import/Export Not enough data Not enough data Generative AI Not enough data Not enough data For eCommerce Not enough data Not enough data Role-Based Permissions Not enough data Not enough data Customizable Branding Not enough data Not enough data Search/Filter Not enough data Not enough data Monitoring Not enough data Not enough data Document Management Not enough data Not enough data API Not enough data Not enough data Data Visualization Not enough data Not enough data Trend Analysis Not enough data Not enough data Machine Learning Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Alerts/Escalation Not enough data Not enough data Performance Metrics Not enough data Not enough data Real-Time Data Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Mobile App Not enough data Not enough data Multiple Data Sources Not enough data Not enough data For Sales Teams/Organizations Not enough data Not enough data Sentiment Analysis Not enough data Not enough data Activity Dashboard Not enough data Not enough data Chatbot Not enough data Not enough data Workflow Automation Not enough data Not enough data Call & Contact Center[Hide 47 FeaturesShow 47 Features](javascript:void(0);) Not enough data Not enough data Additional Functionality Call Reporting Not enough data Not enough data Automatic Call Distribution Not enough data Not enough data Call Whispering Not enough data Not enough data Callback Scheduling Not enough data Not enough data CRM Not enough data Not enough data Call Tagging Not enough data Not enough data Dashboard Not enough data Not enough data Call Recording Not enough data Not enough data Alerts/Escalation Not enough data Not enough data AI Copilot Not enough data Not enough data Call Transcription Not enough data Not enough data Queue Management Not enough data Not enough data Manual Dialer Not enough data Not enough data Call Tracking Not enough data Not enough data Auto-Dialer Not enough data Not enough data Call Monitoring Not enough data Not enough data Activity Tracking Not enough data Not enough data Multi-Channel Communication Not enough data Not enough data Contact Management Not enough data Not enough data Sentiment Analysis Not enough data Not enough data Progressive Dialer Not enough data Not enough data Voice Recognition Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Monitoring Not enough data Not enough data IVR Not enough data Not enough data Call Logging Not enough data Not enough data Chatbot Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Outbound Call Center Not enough data Not enough data Interaction Tracking Not enough data Not enough data Voice Mail Not enough data Not enough data Call Routing Not enough data Not enough data Automated Responses Not enough data Not enough data API Not enough data Not enough data Call Transfer Not enough data Not enough data AI Summarization Not enough data Not enough data Call Center Management Not enough data Not enough data Inbound Call Center Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Chat/Messaging Not enough data Not enough data Predictive Dialer Not enough data Not enough data Blended Call Center Not enough data Not enough data Caller ID Not enough data Not enough data Generative AI Not enough data Not enough data Performance Management Not enough data Not enough data Computer Telephony Integration Not enough data Not enough data Call Scripting Not enough data Not enough data AI SDRs[Hide 45 FeaturesShow 45 Features](javascript:void(0);) Not enough data Not enough data Sales Automation Sales Automation Not enough data Not enough data Conversational AI Conversational AI Not enough data Not enough data CRM Integration CRM Integration Not enough data Not enough data Data Enrichment Data Enrichment Not enough data Not enough data Sales Follow-Up Sales Follow-Up Not enough data Not enough data Task Automation Task Automation Not enough data Not enough data Lead Qualification Lead Qualification Not enough data Not enough data Multi-Channel Campaigns Multi-Channel Campaigns Not enough data Not enough data Inquiry Routing Inquiry Routing Not enough data Not enough data Human-in-the-loop (HITL) Human-in-the-loop (HITL) Not enough data Not enough data Agent Customization Agent Customization Not enough data Not enough data Independent Decision Making Independent Decision Making Not enough data Not enough data Customer Interaction Automation Customer Interaction Automation Not enough data Not enough data Omnichannel Outreach Omnichannel Outreach Not enough data Not enough data Outreach Performance Analytics Outreach Performance Analytics Not enough data Not enough data Security & Compliance Security & Compliance Not enough data Not enough data Feedback Management Feedback Management Not enough data Not enough data Dynamic Modeling Dynamic Modeling Feature Not Available Not enough data Real-time Conversations Real-time Conversations Not enough data Not enough data Document Management Document Management Not enough data Not enough data Reporting/Analytics Reporting/Analytics Not enough data Not enough data Problem Solving Problem Solving Not enough data Not enough data Follow-Up Scheduling Follow-Up Scheduling Not enough data Not enough data Lead Generation Lead Generation Not enough data Not enough data Prospect Prioritization Prospect Prioritization Not enough data Not enough data Personalized Outreach Personalized Outreach Not enough data Not enough data Automation Feedback Collection Not enough data Not enough data Sales Follow-Up Not enough data Not enough data Document Processing Not enough data Not enough data Customer Interaction Automation Not enough data Not enough data Lead Generation Not enough data Not enough data Autonomy Problem Solving Not enough data Not enough data Adaptive Responses Not enough data Not enough data Independent Decision Making Not enough data Not enough data Task Execution Not enough data Not enough data Outbound Sales Follow-Up Scheduling Not enough data Not enough data Prospect Prioritization Not enough data Not enough data Multichannel Campaign Execution Not enough data Not enough data Personalized Outreach Not enough data Not enough data Outreach Performance Analytics Not enough data Not enough data Inbound Sales Data Enrichment Not enough data Not enough data Feedback Collection Not enough data Not enough data Inquiry Routing Not enough data Not enough data Real-Time Engagement Not enough data Not enough data Lead Qualification Not enough data Not enough data Conversational Interface Agents[Hide 10 FeaturesShow 10 Features](javascript:void(0);) Not enough data Not enough data Natural Language Interaction - Conversational Interface Agents Natural Language Query Understanding Not enough data Not enough data Voice & Text Interface Support Not enough data Not enough data Multi-Turn Conversation Management Not enough data Not enough data Intent & Action Handling - Conversational Interface Agents Data Retrieval from Connected Systems Not enough data Not enough data Intent Recognition & Mapping Not enough data Not enough data Action & Workflow Triggering Not enough data Not enough data Context & Personalization - Conversational Interface Agents Conversation Context Persistence Not enough data Not enough data User Identity & Permission Awareness Not enough data Not enough data Enterprise Integration & Deployment - Conversational Interface Agents Enterprise Application Integrations Not enough data Not enough data Security & Access Controls Not enough data Not enough data AI Agents[Hide 7 FeaturesShow 7 Features](javascript:void(0);) Not enough data Not enough data Agentic AI - AI Agents Autonomous Task Execution Not enough data Not enough data Multi-step Planning Not enough data Not enough data Cross-system Integration Not enough data Not enough data Adaptive Learning Not enough data Not enough data Natural Language Interaction Not enough data Not enough data Proactive Assistance Not enough data Not enough data Decision Making Not enough data Not enough data User Insights Reviewers' Company Size [![Close](https://images.g2crowd.com/uploads/product/hd_favicon/6ad2a7af22edebee61fd4bd8f4d58aaf/close.svg "Close")](https://www.g2.com/products/close/reviews) Close Small-Business(50 or fewer emp.) 79.4% Mid-Market(51-1000 emp.) 20.0% Enterprise(\> 1000 emp.) 0.6% [![Nimble CRM](https://images.g2crowd.com/uploads/product/hd_favicon/1487565546/nimble.svg "Nimble CRM")](https://www.g2.com/products/nimble/reviews) Nimble CRM Small-Business(50 or fewer emp.) 75.7% Mid-Market(51-1000 emp.) 15.6% Enterprise(\> 1000 emp.) 8.7% Small-Business (50 or fewer emp.) 79.4% 75.7% Mid-Market (51-1000 emp.) 20.0% 15.6% Enterprise (\> 1000 emp.) 0.6% 8.7% Reviewers' Industry [![Close](https://images.g2crowd.com/uploads/product/hd_favicon/6ad2a7af22edebee61fd4bd8f4d58aaf/close.svg "Close")](https://www.g2.com/products/close/reviews) Close Marketing and Advertising 14.9% Computer Software 8.7% Real Estate 8.1% Financial Services 6.7% Information Technology and Services 5.7% Other 55.9% [![Nimble CRM](https://images.g2crowd.com/uploads/product/hd_favicon/1487565546/nimble.svg "Nimble CRM")](https://www.g2.com/products/nimble/reviews) Nimble CRM Marketing and Advertising 14.9% Information Technology and Services 9.5% Computer Software 5.9% Management Consulting 4.7% Internet 4.4% Other 60.6% FAQs ## Close vs Nimble FAQs Generated using AI Last updated: August 15, 2026 ### What is the difference between Nimble vs Close? Close stands out for higher reviewer satisfaction on support, setup, and overall rating, while Nimble is praised for its intuitive design and social CRM focus. | [Nimble](https://www.g2.com/products/nimble/reviews) | [Close](https://www.g2.com/products/close/reviews) | | --- | --- | | 4.5/5 (1,114 reviews) | 4.7/5 (2,069 reviews) | | Small-Business | Small-Business | | 9.0 | 9.1 | | 8.9 | 9.3 | | Intuitive, social CRM and contact management | Ease of use, sales-focused automation, and AI features | ### How do the pricing models of Nimble and Close compare? Close is rated higher for value, with reviewers expressing greater satisfaction with its pricing and feature set. - **Nimble:** Reviewers highlight Nimble as affordable and cost-effective for small businesses, but note that costs can increase with add-ons and higher usage tiers. - **Close:** Close is described as budget-friendly, especially compared to other CRMs charging $80–$100 per month, with reviewers appreciating the value for features included in the $20–$30 range. - **Switching reasons:** Several reviewers mention switching to Close from higher-priced or less feature-rich CRMs for better value and more comprehensive features. ### What are the best alternatives to Nimble and Close? The top three alternatives to Nimble and Close are Agentforce Sales, Pipedrive, and Nutshell. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Nimble](https://www.g2.com/products/nimble/reviews) | 4.5/5 (1,114) | Small-Business | Affordable for small businesses, but add-ons can increase cost | Intuitive, social CRM and contact management | | [Close](https://www.g2.com/products/close/reviews) | 4.7/5 (2,069) | Small-Business | Budget-friendly, strong value for features | Ease of use, sales-focused automation, and AI features | | [Agentforce Sales](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) | 4.4/5 (25,876) | Mid-Market | — | Comprehensive CRM capabilities for scaling teams | | [Pipedrive](https://www.g2.com/products/pipedrive/reviews) | 4.3/5 (3,111) | Small-Business | — | Pipeline management and visual sales tracking | | [Nutshell](https://www.g2.com/products/nutshell/reviews) | 4.3/5 (1,443) | Small-Business | — | Simple interface and ease of use | ### Which CRM features should I prioritize when comparing Nimble and Close? Buyers comparing Nimble and Close should prioritize ease of use, automation, integrations, reporting, and support quality. - **Ease of Use:** Nimble 8.9, Close 9.2; Close is favored by reviewers for its intuitive interface (819 all-time mentions for Close, 35 for Nimble). - **Automation:** Nimble (12 all-time mentions), Close (292 all-time mentions); Close is more frequently cited for automation capabilities. - **Integrations:** Nimble (21 all-time mentions), Close (274 all-time mentions); Close receives more integration mentions, especially with tools like Calendly and Google Workspace. - **Reporting:** Reporting is the most frequently mentioned feature across both products; reviewers note differences in reporting depth and customization. - **Support Quality:** Nimble 8.9, Close 9.3; Close is rated higher for support. ### What are the pros and cons of Nimble vs Close? Close's headline strength is its ease of use and automation, while Nimble is praised for its intuitive, relationship-focused CRM design. - **Nimble strengths:** Intuitive design (19 all-time mentions), social CRM focus, strong contact management, affordable pricing for small businesses, and helpful customer support (17 all-time mentions). - **Nimble trade-offs:** Reviewers note limitations in advanced features, reporting, and integrations, as well as storage and contact caps. - **Close strengths:** Ease of use (819 all-time mentions), automation (292), integrations (274), sales-focused workflows, and high reviewer satisfaction with support (308). - **Close trade-offs:** Some reviewers mention missing features (244 all-time mentions), call issues (181), and a learning curve for advanced features. ### Is Nimble or Close better for small businesses? Close is the better fit for small businesses, with higher reviewer satisfaction and a strong small-business segment presence. - **Nimble:** Small-Business segment; reviewers highlight its affordability and intuitive design for small teams, but mention limitations as businesses scale. - **Close:** Small-Business segment; reviewers consistently praise its ease of use, automation, and value for small business budgets, with many switching from higher-priced CRMs. ### Which CRM platform has better integrations? Close is favored by reviewers for integrations, with more frequent mentions and broader tool support. - **Nimble:** Integrations are mentioned in 21 all-time reviews, with recent praise for Microsoft 365 and Google Workspace connections, but requests for more integrations and deeper sync with platforms like Mailchimp. - **Close:** Integrations are cited in 274 all-time reviews, with specific mentions of Calendly and Google Workspace, and reviewers highlight the ease of connecting with multiple sales and productivity tools. ### How do Nimble and Close compare on customer support? Close is rated higher for Quality of Support, with a 0.4-point advantage over Nimble (9.3 vs 8.9). - **Nimble:** Reviewers describe support as helpful and responsive, with 17 all-time mentions, but note occasional delays and limitations for complex issues. - **Close:** Reviewers consistently praise fast, detailed, and effective support, with 308 all-time mentions, and highlight positive onboarding and troubleshooting experiences. ### Which is easier to implement, Nimble or Close? Close and Nimble are rated at parity for Ease of Setup, with Close at 9.1 and Nimble at 9.0. - **Nimble:** Reviewers describe setup as easy and fast, with intuitive onboarding and minimal training required for small teams. - **Close:** Reviewers highlight straightforward, "plug and play" setup, friendly onboarding, and quick integration with email and productivity tools. ### Which product has better Reporting? Close is favored for Reporting, with reviewers citing more robust analytics and easier access to performance data. - **Nimble:** Reporting is mentioned as a feature, but reviewers note limitations in customization and depth, with some describing it as basic for scaling teams. - **Close:** Reviewers highlight automated analytics, easy reporting tools, and precise metrics, with reporting cited as a key differentiator in recent reviews. Alternatives **Close Alternatives** ![Salesforce Sales Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Salesforce Sales Cloud") [ Salesforce Sales Cloud ](/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) ![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub") [ HubSpot Sales Hub ](/products/hubspot-sales-hub/reviews) ![Freshsales](https://images.g2crowd.com/uploads/product/hd_favicon/020ad5e0a844bc41d785abdf657d7623/freshsales.svg "Freshsales") [ Freshsales ](/products/freshsales/reviews) ![ActiveCampaign](https://images.g2crowd.com/uploads/product/hd_favicon/be9e1369027bd58113f937595c7fbdf0/activecampaign.svg "ActiveCampaign") [ ActiveCampaign ](/products/activecampaign/reviews) **Nimble CRM Alternatives** ![Pipedrive](https://images.g2crowd.com/uploads/product/hd_favicon/4012f2359ca0b1f88b2455f83adaa4ef/pipedrive.svg "Pipedrive") [ Pipedrive ](/products/pipedrive/reviews) ![Nutshell](https://images.g2crowd.com/uploads/product/hd_favicon/38cd2eb3a561ea666543f91c17b2079c/nutshell.svg "Nutshell") [ Nutshell ](/products/nutshell/reviews) ![Freshsales](https://images.g2crowd.com/uploads/product/hd_favicon/020ad5e0a844bc41d785abdf657d7623/freshsales.svg "Freshsales") [ Freshsales ](/products/freshsales/reviews) ![Copper](https://images.g2crowd.com/uploads/product/hd_favicon/a43c4e9fd5e0c3b3012653a35d0d7c2a/copper.svg "Copper") [ Copper ](/products/copper/reviews)