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At a Glance
Market Segments
Small-Business (79.1% of reviews)
Small-Business (75.7% of reviews)
Entry-Level Pricing
Starting at $9.00 1 User Per Month
$29.90 1 seat Per Month
Close
Star Rating
(1,952)4.7 out of 5
Market Segments
Small-Business (79.1% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $9.00 1 User Per Month
Free Trial is available
Browse all 4 pricing plansNimble CRM
Star Rating
(1,107)4.5 out of 5
Market Segments
Small-Business (75.7% of reviews)
Pros & Cons
Entry-Level Pricing
$29.90 1 seat Per Month
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Nimble CRM excels in contact data availability with a score of 9.0, making it easier for small businesses to manage their customer relationships effectively. In contrast, Close has a lower score of 8.7 in this area, which may impact users looking for comprehensive contact management.
- Reviewers mention that Close shines in opportunity and pipeline management, scoring 9.0 compared to Nimble CRM's 8.3. This feature is crucial for sales teams aiming to track and manage their sales processes efficiently.
- G2 users highlight that Nimble CRM offers superior email marketing capabilities, particularly in building and personalizing emails, where it scores 9.2. Close, while strong, scores slightly lower at 8.7, which may affect users focused on email campaigns.
- Users on G2 report that Close provides better lead management features, scoring 9.2 compared to Nimble CRM's 8.5. This difference can significantly impact how effectively sales teams can nurture leads through the sales funnel.
- Reviewers say that Close's quality of support is rated higher at 9.3, compared to Nimble CRM's 8.9. This could be a deciding factor for businesses that prioritize responsive customer service and support.
- Users report that Nimble CRM has a more user-friendly interface, with an ease of use score of 8.9, while Close scores 9.2. This slight edge in usability can enhance the overall experience for teams that are new to CRM software.
Pricing
Entry-Level Pricing
Close
Solo
Starting at $9.00
1 User Per Month
Perfect for individuals organizing leads, managing pipelines, and keeping all sales communication in one place.
- Only 1 user allowed
- Up to 10,000 Leads
- Built-in email, calling, & SMS
Nimble CRM
Monthly
$29.90
1 seat Per Month
- 25,000 Contacts
- 2 GB/User Storage
- Microsoft 365 & Google Workspace Integration
Free Trial
Close
Free Trial is available
Nimble CRM
Free Trial is available
Ratings
Meets Requirements
9.1
1,722
8.5
936
Ease of Use
9.2
1,762
8.9
941
Ease of Setup
9.0
1,099
9.0
433
Ease of Admin
9.0
562
9.0
394
Quality of Support
9.3
1,540
8.9
839
Has the product been a good partner in doing business?
9.3
557
9.1
385
Product Direction (% positive)
9.5
1,734
9.2
933
Features by Category
Sales Force Automation
9.0
1348
|
Verified
8.9
697
|
Verified
Feature Not Available
Feature Not Available
9.0
1353
|
Verified
8.3
640
|
Verified
9.0
1378
|
Verified
8.3
667
|
Verified
8.3
1165
7.6
408
|
Verified
9.1
1302
|
Verified
8.3
443
|
Verified
8.4
1122
7.7
383
|
Verified
8.3
1130
7.7
391
|
Verified
8.4
1161
8.2
471
|
Verified
Marketing Automation
8.7
1256
8.0
527
|
Verified
8.5
1217
7.9
468
|
Verified
9.2
1331
8.5
559
|
Verified
8.2
1132
7.7
414
|
Verified
Customer Support
8.7
1214
|
Verified
8.1
438
8.7
1226
|
Verified
8.3
459
8.7
1260
|
Verified
8.3
483
8.7
1249
|
Verified
7.7
369
8.6
1198
|
Verified
7.9
379
Reporting & Analytics
8.7
1256
|
Verified
7.8
541
|
Verified
8.8
1280
|
Verified
8.4
604
|
Verified
8.2
1141
7.9
463
|
Verified
Mobile & Social
8.2
1074
8.5
580
|
Verified
7.9
1096
8.7
650
|
Verified
8.2
1086
7.9
532
|
Verified
Platform
8.7
1193
|
Verified
7.7
309
|
Verified
8.8
1208
|
Verified
8.0
283
8.9
1196
8.1
286
|
Verified
8.5
1123
7.0
142
8.0
1070
|
Verified
6.6
129
8.4
1097
7.5
243
9.1
1208
|
Verified
8.8
325
|
Verified
8.4
1115
7.7
226
Integration
8.8
1123
|
Verified
8.3
300
|
Verified
8.7
1126
|
Verified
7.8
273
|
Verified
8.5
1059
|
Verified
7.5
257
|
Verified
Generative AI
Feature Not Available
6.2
75
Agentic AI - CRM
8.5
82
Not enough data
8.5
80
Not enough data
8.6
80
Not enough data
8.5
81
Not enough data
8.7
81
Not enough data
8.8
80
Not enough data
8.7
80
Not enough data
Email Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting & Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Email Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Availability
Not enough data
9.0
429
Not enough data
8.7
415
Not enough data
8.1
323
|
Verified
Not enough data
6.7
25
Data Accuracy
Not enough data
8.7
417
Not enough data
8.7
405
Not enough data
6.9
24
Agentic AI - Sales Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Feature Not Available
Not enough data
8.7
187
|
Verified
Not enough data
9.1
211
Not enough data
8.3
197
|
Verified
Not enough data
8.2
188
|
Verified
Not enough data
8.0
156
Features
Not enough data
8.5
339
Not enough data
8.4
345
Not enough data
8.4
335
|
Verified
Not enough data
8.6
368
|
Verified
Not enough data
8.8
406
|
Verified
Not enough data
Feature Not Available
Not enough data
8.8
396
|
Verified
Not enough data
8.1
364
|
Verified
Not enough data
8.6
376
|
Verified
Lead Facilitation
7.9
133
Not enough data
8.6
133
Not enough data
9.0
140
Not enough data
8.6
134
Not enough data
Organization
9.2
136
Not enough data
8.9
133
Not enough data
8.9
133
Not enough data
Performance Analysis
8.2
127
Not enough data
8.9
134
Not enough data
Sales Analysis
8.3
134
Not enough data
8.6
134
Not enough data
Generative AI
8.4
82
Not enough data
8.7
82
Not enough data
Agentic AI - AI Sales Assistant
9.8
9
Not enough data
9.6
9
Not enough data
9.4
9
Not enough data
9.4
9
Not enough data
9.8
8
Not enough data
8.9
9
Not enough data
9.8
8
Not enough data
Integrated Workflows
9.1
220
Not enough data
9.1
222
Not enough data
9.0
214
Not enough data
8.7
211
Not enough data
9.0
217
Not enough data
9.0
221
Not enough data
8.9
220
Not enough data
Repeatability and Reportability
8.6
215
Not enough data
8.9
215
Not enough data
8.9
205
Not enough data
8.3
203
Not enough data
7.8
201
Not enough data
AI and Automation
8.2
194
Not enough data
8.1
197
Not enough data
8.2
190
Not enough data
7.9
198
Not enough data
7.8
196
Not enough data
Generative AI
8.0
197
Not enough data
Agentic AI - Sales Engagement
8.5
32
Not enough data
8.5
32
Not enough data
8.6
32
Not enough data
8.3
31
Not enough data
8.8
31
Not enough data
8.8
32
Not enough data
8.9
32
Not enough data
Dialing Options
9.1
150
Not enough data
9.2
151
Not enough data
9.4
17
Not enough data
Agent Tools
8.6
146
Not enough data
8.8
142
Not enough data
9.4
147
Not enough data
Automation
8.9
141
Not enough data
8.5
142
Not enough data
8.6
142
Not enough data
Agentic AI - Auto Dialer
8.8
21
Not enough data
8.8
21
Not enough data
AI Capabilities - Auto Dialer
9.4
17
Not enough data
9.3
17
Not enough data
9.5
17
Not enough data
Text Messaging
8.8
265
|
Verified
Not enough data
9.3
287
|
Verified
Not enough data
9.3
282
|
Verified
Not enough data
8.7
267
|
Verified
Not enough data
8.4
252
Not enough data
8.7
257
Not enough data
8.9
256
Not enough data
Feature Not Available
Not enough data
SMS Platform
9.0
280
|
Verified
Not enough data
9.1
276
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
263
|
Verified
Not enough data
Agentic AI - SMS Marketing
8.6
15
Not enough data
8.4
15
Not enough data
9.0
15
Not enough data
8.7
15
Not enough data
8.9
15
Not enough data
8.6
15
Not enough data
Channels
8.6
105
Not enough data
8.6
107
Not enough data
8.0
107
Not enough data
Design
8.5
109
Not enough data
7.9
106
Not enough data
8.9
107
Not enough data
8.9
106
Not enough data
9.0
103
Not enough data
Generative AI
8.3
103
Not enough data
8.8
102
Not enough data
Customization
Not enough data
8.3
7
Not enough data
8.3
6
Not enough data
7.8
6
Not enough data
8.1
6
Additional Functionality
Not enough data
7.8
6
Not enough data
4.7
6
Not enough data
8.7
5
Not enough data
7.7
5
Not enough data
5.7
5
Platform
8.6
37
Not enough data
9.1
38
Not enough data
9.2
38
Not enough data
9.3
38
Not enough data
9.1
37
Not enough data
8.6
37
Not enough data
9.0
37
Not enough data
Generative AI
9.1
37
Not enough data
Workforce Management
9.3
38
Not enough data
9.1
37
Not enough data
Call Center Infrastructure (CCI)
9.8
9
Not enough data
9.6
9
Not enough data
9.8
10
Not enough data
9.8
9
Not enough data
Administrative
9.7
40
Not enough data
9.2
39
Not enough data
Agentic AI - Sales Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incentives
Not enough data
5.4
14
Not enough data
5.7
14
Not enough data
5.1
14
Not enough data
5.8
14
Personalization
Not enough data
6.7
16
Not enough data
5.8
15
Not enough data
7.6
15
Not enough data
5.9
16
Administrative
Not enough data
6.2
15
Not enough data
6.8
14
Not enough data
6.2
14
Agentic AI - Email Tracking
8.7
22
Not enough data
8.3
22
Not enough data
8.1
20
Not enough data
8.3
21
Not enough data
8.2
21
Not enough data
8.1
20
Not enough data
8.2
21
Not enough data
Analytics
8.6
488
8.5
268
Feature Not Available
8.5
261
Feature Not Available
8.3
252
Customizations
9.0
496
8.6
281
9.2
496
8.3
259
8.8
521
8.6
279
8.6
477
8.1
251
9.2
519
8.5
273
Generative AI
Feature Not Available
6.3
60
Agentic AI - Sales Analytics
9.0
17
Not enough data
8.9
17
Not enough data
8.8
16
Not enough data
9.0
17
Not enough data
8.4
17
Not enough data
Data Sourcing
8.5
163
Not enough data
8.7
163
Not enough data
8.5
163
Not enough data
8.8
166
Not enough data
8.6
160
Not enough data
Predictive Analytics
8.6
160
Not enough data
8.7
160
Not enough data
8.3
155
Not enough data
8.4
158
Not enough data
Sales Management
9.1
161
Not enough data
8.3
157
Not enough data
8.8
156
Not enough data
9.2
161
Not enough data
Agentic AI - Outbound Call Tracking
8.5
24
Not enough data
8.4
24
Not enough data
Calling
9.2
664
Not enough data
Feature Not Available
Not enough data
9.0
645
Not enough data
9.3
659
Not enough data
8.9
29
Not enough data
Contacts
8.8
655
Not enough data
8.7
618
Not enough data
9.0
653
Not enough data
Insights
9.3
676
Not enough data
9.0
630
Not enough data
8.7
592
Not enough data
9.0
652
Not enough data
8.8
631
Not enough data
9.0
28
Not enough data
Categories
Categories
Shared Categories
Close and Nimble CRM are categorized as Email Tracking and CRM
Unique Categories
Close is categorized as Customer Communications Management, SMS Marketing, Sales Engagement, AI Sales Assistant, Outbound Call Tracking, Sales Analytics, Call Center Infrastructure (CCI), and Auto Dialer
Nimble CRM is categorized as Sales Intelligence, Online Form Builder, Sales Performance Management, and Email Marketing
Reviews
Reviewers' Company Size
Close
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Nimble CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
15.1%
Computer Software
8.6%
Real Estate
8.2%
Financial Services
6.6%
Information Technology and Services
5.4%
Other
56.0%
Marketing and Advertising
14.8%
Information Technology and Services
9.4%
Computer Software
5.9%
Management Consulting
4.8%
Internet
4.5%
Other
60.6%
Discussions
How fast does close read the feedback provided?
1 Comment
SW
Hi Kamaldeep, thank you for providing feedback for the Close team! We're always working to improve our CRM and take customer feedback seriously. We see all...Read more
how do I integrate WhatsApp?
1 Comment
KS
You can use Zapier or use API's to link them manually.Read more
How long does it take to generate a new integration?
1 Comment
PE
Hey Camila, we do not have an integration with Apollo at this time. However, you can request one in this form on our website...Read more
Does Nimble integrate with Quick Books Online Simple Start?
4 Comments
JK
Hi Kathy,
We do not integrate directly with Quickbooks Online Simple Start or QBO at this time. But you may use the Nimble Smart Contacts App while in QBO...Read more
Pre-populated database
3 Comments
BM
No. Nimble doesn't offer any leads. You have to populate your database with your own contacts.Read more
Does Nimble integrate with Gmail/Outlook?
3 Comments
BM
Yes, Nimble integrates with both + with G Suite and Office365.Read more
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