1. [Home](https://www.g2.com/) 2. ... 3. [CRM Software](https://www.g2.com/categories/crm) 4. [Close Discussions](https://www.g2.com/products/close/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f1d919f829e98cf3fab60428e4540e0a/close.png "Product Avatar Image") ![Reward for good Close reviews](https://images.g2crowd.com/uploads/report_medal_translation/image/27370/medal.svg "Reward for good Close reviews") ](/products/close/reviews) [ Close ](/products/close/reviews) (2,045)4.7/5 Close is a sales CRM with built-in calling, SMS, email, automation, and AI, designed for founders, startups, agencies, and growing sales teams. The platform helps businesses manage leads, communicate with prospects, track opportunities, and automate follow-up from a single system. Close is commonly used by teams that want their CRM to support sales execution, not just store customer data. Users can call, email, text, manage pipelines, assign tasks, create workflows, run outreach sequences, and track sales activity directly inside the platform. Close is built for founder-led businesses, startups, small businesses, agencies, recruiting firms, coaching companies, financial services teams, SaaS companies, and inside sales teams. It supports teams ranging from individual founders to sales organizations with more than 100 representatives. Key capabilities include: • CRM and pipeline management for tracking leads, contacts, opportunities, activities, and customer relationships • Built-in calling, SMS, and email, with communication history connected to customer records • Sales automation for workflows, sequences, lead routing, task management, and follow-up • Power Dialer and Predictive Dialer for teams managing high-volume outbound sales or recruiting workflows • Reporting and analytics for pipeline visibility, activity tracking, forecasting, and sales performance • Chloe, the AI agent built directly into Close, which can help qualify leads, book meetings, follow up with prospects, research accounts, enrich records, summarize conversations, and update CRM data Chloe operates inside Close, where customer records, conversations, activities, opportunities, and workflows already live. This allows Chloe to take action using CRM context, rather than working as a standalone AI tool connected through separate integrations. Teams can use Chloe to engage new leads, re-engage dormant opportunities, capture qualification data, schedule meetings, and hand qualified conversations to human sales representatives when appropriate. By combining CRM, communication, automation, reporting, and AI-assisted sales workflows in one platform, Close helps teams reduce manual work, improve speed-to-lead, maintain follow-up consistency, and manage more sales activity without adding unnecessary operational complexity. Show More * * * ### 83.0 Nps Score Already have Close? ### All Close Discussions Search Most CommentedMost HelpfulPinned by G2Newest All DiscussionsDiscussions with CommentsPinned by G2Discussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Pinned by G2 Newest Filter by All Discussions Discussions with Comments Pinned by G2 Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • over 2 years ago More Options - [ # What is Close used for? ](/discussions/close-what-is-close-used-for) What is Close used for? [ Outbound Call Tracking Software ](https://www.g2.com/tags/outbound-call-tracking-software)[ Email Tracking Software ](https://www.g2.com/tags/email-tracking-software)[ CRM Software ](https://www.g2.com/tags/crm-software)[ email marketing software ](https://www.g2.com/tags/email-marketing-software) [ AI Sales Assistant Software ](https://www.g2.com/tags/ai-sales-assistant-software)[ SMS Marketing Software ](https://www.g2.com/tags/sms-marketing-software) Show More * * * \<0\>0\>Upvotes * * * 2 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Close+questions+and+get+answers+from+expert+users+in+our+Close+Discussions+section.&title=Close+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fclose%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Close+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fclose%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fclose%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Close+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fclose%2Fdiscuss%0aAsk+Close+questions+and+get+answers+from+expert+users+in+our+Close+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Close+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fclose%2Fdiscuss%0aAsk+Close+questions+and+get+answers+from+expert+users+in+our+Close+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • over 2 years ago More Options - [ # What is Close used for? ](/discussions/what-is-close-used-for) What is Close used for? * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Close+questions+and+get+answers+from+expert+users+in+our+Close+Discussions+section.&title=Close+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fclose%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Close+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fclose%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fclose%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Close+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fclose%2Fdiscuss%0aAsk+Close+questions+and+get+answers+from+expert+users+in+our+Close+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Close+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fclose%2Fdiscuss%0aAsk+Close+questions+and+get+answers+from+expert+users+in+our+Close+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Camila N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Camila N.") CN Loading... [Camila N.](https://www.g2.com/users/090ce596-4789-4d71-af5b-4d12af4d3683 "Camila N.") • almost 4 years ago LDR More Options - [ # How long does it take to generate a new integration? ](/discussions/how-long-does-it-take-to-generate-a-new-integration) I currently use the Apollo tool and it would be very useful to have an integration. [ Outbound Call Tracking Software ](https://www.g2.com/tags/outbound-call-tracking-software)[ Email Tracking Software ](https://www.g2.com/tags/email-tracking-software)[ CRM Software ](https://www.g2.com/tags/crm-software)[ email marketing software ](https://www.g2.com/tags/email-marketing-software) [ SMS Marketing Software ](https://www.g2.com/tags/sms-marketing-software) Show More * * * \<0\>0\>Upvotes * * * 2 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Close+questions+and+get+answers+from+expert+users+in+our+Close+Discussions+section.&title=Close+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fclose%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Close+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fclose%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fclose%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Close+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fclose%2Fdiscuss%0aAsk+Close+questions+and+get+answers+from+expert+users+in+our+Close+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Close+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fclose%2Fdiscuss%0aAsk+Close+questions+and+get+answers+from+expert+users+in+our+Close+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") KB Loading... [Keedan B.](https://www.g2.com/users/d15b6b8d-6f00-4dc3-8a82-91c94b360c0b "Keedan B.") • over 4 years ago sales More Options - [ # how do I integrate WhatsApp? ](/discussions/how-do-i-integrate-whatsapp) I'd like to send Whatsapp's using close [ SMS Marketing Software ](https://www.g2.com/tags/sms-marketing-software)[ email marketing software ](https://www.g2.com/tags/email-marketing-software)[ CRM Software ](https://www.g2.com/tags/crm-software)[ Email Tracking Software ](https://www.g2.com/tags/email-tracking-software) [ Outbound Call Tracking Software ](https://www.g2.com/tags/outbound-call-tracking-software) Show More * * * \<0\>0\>Upvotes * * * 2 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Close+questions+and+get+answers+from+expert+users+in+our+Close+Discussions+section.&title=Close+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fclose%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Close+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fclose%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fclose%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Close+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fclose%2Fdiscuss%0aAsk+Close+questions+and+get+answers+from+expert+users+in+our+Close+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Close+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fclose%2Fdiscuss%0aAsk+Close+questions+and+get+answers+from+expert+users+in+our+Close+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • almost 5 years ago More Options - [ # What other integrations are operable or usable? ](/discussions/what-other-integrations-are-operable-or-usable) Specifically here looking for stuff like Docusign, Wesignature, Loom, Bombomb. Anything document e-signature oriented and anything asynchronous video-oriented. [ SMS Marketing Software ](https://www.g2.com/tags/sms-marketing-software)[ email marketing software ](https://www.g2.com/tags/email-marketing-software)[ CRM Software ](https://www.g2.com/tags/crm-software)[ Email Tracking Software ](https://www.g2.com/tags/email-tracking-software) [ Outbound Call Tracking Software ](https://www.g2.com/tags/outbound-call-tracking-software) Show More * * * \<0\>0\>Upvotes * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Close+questions+and+get+answers+from+expert+users+in+our+Close+Discussions+section.&title=Close+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fclose%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Close+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fclose%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fclose%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Close+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fclose%2Fdiscuss%0aAsk+Close+questions+and+get+answers+from+expert+users+in+our+Close+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Close+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fclose%2Fdiscuss%0aAsk+Close+questions+and+get+answers+from+expert+users+in+our+Close+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Kamaldeep S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kamaldeep S.") KS Loading... [Kamaldeep S.](https://www.g2.com/users/2b2f7d02-d17d-4152-82b0-8c56fddb903a "Kamaldeep S.") • about 5 years ago CEO More Options - [ # How fast does close read the feedback provided? ](/discussions/50910-how-fast-does-close-read-the-feedback-provided) Feels like all of my and all of my clients feedback has gone unnoticed. What is the process of how it's viewed and implemented for bug fixes or adding new features. [ SMS Marketing Software ](https://www.g2.com/tags/sms-marketing-software)[ email marketing software ](https://www.g2.com/tags/email-marketing-software)[ CRM Software ](https://www.g2.com/tags/crm-software)[ Email Tracking Software ](https://www.g2.com/tags/email-tracking-software) [ Outbound Call Tracking Software ](https://www.g2.com/tags/outbound-call-tracking-software) Show More * * * \<0\>0\>Upvotes * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Close+questions+and+get+answers+from+expert+users+in+our+Close+Discussions+section.&title=Close+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fclose%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Close+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fclose%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fclose%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Close+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fclose%2Fdiscuss%0aAsk+Close+questions+and+get+answers+from+expert+users+in+our+Close+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Close+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fclose%2Fdiscuss%0aAsk+Close+questions+and+get+answers+from+expert+users+in+our+Close+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ## Start a New Software Discussion Have a software question? Get answers from real users and experts [Start A Discussion](/products/close/discussions/new) * * * ![Product Avatar Image](https://images.g2crowd.com/uploads/product/hd_favicon/6ad2a7af22edebee61fd4bd8f4d58aaf/close.svg "Product Avatar Image") ### Have you used Close before? Answer a few questions to help the Close community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/authorize?form=signup&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fclose%2Fdiscuss%3Fsmall_ask%3Dclose) No ## Top Contributors in Close 1 ![Desiree E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Desiree E.") DE Loading... ### [Desiree E.](https://www.g2.com/users/c4009ec9-3034-474a-9413-6d5c12a71e9e "Desiree E.") Marketer 4 pts 2 ![Kamaldeep S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kamaldeep S.") KS Loading... ### [Kamaldeep S.](https://www.g2.com/users/2b2f7d02-d17d-4152-82b0-8c56fddb903a "Kamaldeep S.") CEO 2 pts 3 ![Tracy H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tracy H.") TH Loading... ### [Tracy H.](https://www.g2.com/users/959408a1-0c8a-441b-acde-900d0775c151 "Tracy H.") Director of Strategic Operations 1 pt 4 ![Sam W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sam W.") SW Loading... ### [Sam W.](https://www.g2.com/users/45bfd964-b51d-4c28-acb3-f69f2f1d1f76 "Sam W.") Product Marketing Manager 1 pt 5 KB Loading... ### [Keedan B.](https://www.g2.com/users/d15b6b8d-6f00-4dc3-8a82-91c94b360c0b "Keedan B.") sales 1 pt