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Compare Appcues and MaintainX 
Featured Products
At a Glance
Market Segments
Mid-Market (58.0% of reviews)
Mid-Market (49.4% of reviews)
Entry-Level Pricing
Free Trial
Free 1 Per User Per Month
Appcues
Star Rating
(341)4.6 out of 5
Market Segments
Mid-Market (58.0% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Free Trial is available
Learn more about AppcuesMaintainX
Star Rating
(1,375)4.8 out of 5
Market Segments
Mid-Market (49.4% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1 Per User Per Month
Free Trial is available
Browse all 4 pricing plansAppcues vs MaintainX
When assessing the two solutions, reviewers found MaintainX easier to use, set up, and administer. Reviewers also preferred doing business with MaintainX overall.
- Reviewers felt that MaintainX meets the needs of their business better than Appcues.
- When comparing quality of ongoing product support, reviewers felt that MaintainX is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of MaintainX over Appcues.
Pricing
Entry-Level Pricing
Appcues
Start Free
Free Trial
Full-featured, 14-day free trial of Appcues. No credit card required.
- Boost activation with tailored onboarding
- Improve conversion by reducing time to value
- Create stickiness with feature adoption
MaintainX
Basic Plan
Free
1 Per User Per Month
Free forever. For small teams who need to digitize and track work orders.
- Unlimited Work Orders
- Unlimited requester users
- Real-time messaging
Free Trial
Appcues
Free Trial is available
MaintainX
Free Trial is available
Ratings
Meets Requirements
8.6
285
9.2
1,241
Ease of Use
8.6
288
9.4
1,263
Ease of Setup
8.3
163
9.1
1,125
Ease of Admin
8.7
149
9.3
985
Quality of Support
9.1
270
9.6
1,206
Has the product been a good partner in doing business?
9.2
147
9.6
970
Product Direction (% positive)
9.0
267
9.7
1,226
Features by Category
User Analysis
8.5
153
Not enough data
7.5
177
Not enough data
User Support
8.5
180
Not enough data
7.0
102
Not enough data
8.1
147
Not enough data
Walkthrough Type
8.1
119
Not enough data
8.9
178
Not enough data
Platform Basics - Digital Adoption Platform
8.8
8
Not enough data
9.4
9
Not enough data
Analytics - Digital Adoption Platform
7.7
8
Not enough data
Functions - Digital Adoption Platform
8.1
8
Not enough data
8.5
8
Not enough data
Agentic AI - Digital Adoption Platform
Not enough data
Not enough data
Campaigns
8.9
21
Not enough data
7.9
18
Not enough data
8.4
16
Not enough data
9.4
20
Not enough data
Not enough data
Not enough data
Analytics
8.9
15
Not enough data
Not enough data
Not enough data
Optimization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Push Notification
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Asset Definition
Not enough data
9.4
164
Not enough data
9.0
156
Not enough data
8.7
152
Asset Tracking
Not enough data
8.3
154
Not enough data
8.9
154
Not enough data
9.1
159
Agentic AI - Asset Tracking
Not enough data
7.4
104
Segmentation
Not enough data
Not enough data
Not enough data
Not enough data
Targeting
Not enough data
Not enough data
Not enough data
Not enough data
Triggered Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Personalized Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Personalization Engines
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
9.1
97
Not enough data
9.2
99
Not enough data
8.8
94
Analytics
Not enough data
8.9
94
Not enough data
8.9
97
Not enough data
8.4
92
Agentic AI - Asset Performance Management
Not enough data
7.8
59
Not enough data
7.8
61
Workflow & Automation
Not enough data
9.1
214
Not enough data
9.2
208
Not enough data
8.9
15
Not enough data
8.8
16
Not enough data
8.4
15
Execution
Not enough data
9.0
219
Not enough data
9.1
222
Not enough data
9.0
221
Analytics & Reporting
Not enough data
9.2
222
Not enough data
8.9
202
Not enough data
9.0
209
Enterprise Management
Not enough data
9.0
15
Not enough data
9.1
15
Not enough data
9.0
15
Not enough data
9.5
16
Not enough data
9.4
14
Knowledge Capture
Not enough data
9.0
14
Not enough data
8.7
15
Not enough data
9.0
13
Not enough data
9.0
14
Generative AI
Not enough data
Feature Not Available
Not enough data
8.6
35
Not enough data
Feature Not Available
Agentic AI
Not enough data
8.8
14
Not enough data
8.9
14
Not enough data
8.5
14
Data & Integration
Not enough data
9.1
13
Not enough data
9.1
13
Task Tracking
Not enough data
9.2
367
Not enough data
9.2
376
Not enough data
9.3
373
Checklist Options
Not enough data
8.9
366
Not enough data
8.7
336
Not enough data
8.7
341
Software Availability
Not enough data
8.3
323
Not enough data
8.9
359
Not enough data
9.4
379
Not enough data
9.6
375
Asset Definition
Not enough data
9.3
241
Not enough data
8.9
232
Not enough data
8.6
232
Not enough data
8.8
228
Asset Tracking
Not enough data
8.4
229
Not enough data
9.1
239
Not enough data
9.2
237
Inventory
Not enough data
9.0
237
Not enough data
8.9
232
Not enough data
8.6
229
Depreciation
Not enough data
8.0
210
Not enough data
8.1
214
Not enough data
7.1
208
Not enough data
7.6
205
Maintenance
Not enough data
9.4
231
Not enough data
9.3
228
Not enough data
8.9
221
Not enough data
9.2
228
Not enough data
9.1
225
Not enough data
9.0
218
Field Service
Not enough data
9.0
234
Not enough data
9.0
231
Not enough data
8.4
221
Monitoring
Not enough data
9.1
228
Not enough data
9.2
229
Not enough data
8.2
218
Contract & Warranty
Not enough data
7.7
217
Not enough data
7.8
214
Not enough data
7.7
204
Analytics
Not enough data
8.8
226
Not enough data
9.0
227
Not enough data
8.4
210
Integration
Not enough data
7.6
200
Not enough data
7.1
195
Not enough data
7.5
203
Agentic AI - Enterprise Asset Management (EAM)
Not enough data
8.0
37
Agentic AI - Personalization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
6.7
6
Not enough data
6.4
6
Not enough data
5.6
6
Not enough data
6.7
6
Not enough data
Campaigns
5.8
6
Not enough data
6.9
6
Not enough data
4.7
6
Not enough data
5.0
6
Not enough data
5.8
6
Not enough data
6.9
6
Not enough data
Engagement
5.3
6
Not enough data
Platform
7.5
6
Not enough data
5.8
6
Not enough data
6.9
6
Not enough data
Agentic AI - Mobile Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Facility Management
Not enough data
7.6
90
Facility Management Platform Features
Not enough data
9.2
458
Not enough data
8.7
446
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
429
Not enough data
8.9
432
Not enough data
Feature Not Available
Not enough data
8.8
442
Not enough data
Feature Not Available
Not enough data
9.1
438
CMMS Platform Features
Not enough data
9.5
810
|
Verified
Not enough data
9.3
788
|
Verified
Not enough data
8.5
706
Not enough data
8.6
706
|
Verified
Not enough data
8.7
690
|
Verified
Not enough data
8.9
692
|
Verified
Not enough data
9.0
718
|
Verified
Not enough data
8.5
645
|
Verified
Not enough data
8.3
665
|
Verified
Not enough data
8.9
753
|
Verified
Variation Testing
5.2
10
Not enough data
7.0
10
Not enough data
7.6
11
Not enough data
6.8
10
Not enough data
Feature Not Available
Not enough data
6.5
10
Not enough data
Reporting
8.5
11
Not enough data
7.7
11
Not enough data
Personalization
8.5
11
Not enough data
8.0
11
Not enough data
7.4
11
Not enough data
Administration
7.6
11
Not enough data
7.8
10
Not enough data
8.5
11
Not enough data
9.1
11
Not enough data
Categories
Categories
Shared Categories
Appcues and MaintainX share no categories
Unique Categories
Appcues is categorized as Digital Adoption Platform, Personalization, Mobile App Optimization, Mobile Marketing, Personalization Engines, and Push Notification
MaintainX is categorized as SAP Store, Standard Operating Procedures, Connected Worker Platform, Enterprise Asset Management (EAM), CMMS, Facility Management, Asset Performance Management, and Asset Tracking
Reviews
Reviewers' Company Size
Appcues
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
MaintainX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
33.4%
Information Technology and Services
15.7%
Marketing and Advertising
8.9%
Financial Services
6.5%
Internet
4.7%
Other
30.8%
Manufacturing
15.2%
Facilities Services
7.4%
Construction
4.6%
Food Production
4.4%
Food & Beverages
4.1%
Other
64.3%
Alternatives
Discussions
What does Appcues do?
3 Comments
BE
Appcues allows you to easily add tutorial and/or introductory cues to your website.Read more
How do I use Appcues?
3 Comments
SS
We used Appcues to engage with our customers, give our product owners more tools to learn from their experiences on the site, and collect NPI scores and...Read more
What is the best way to track progress of individual users through the adoption process so that we can create follow up tasks?
1 Comment
Official Response from Appcues
Hey Kushal! The best way to do this is to click and track an event using the Appcues Builder and then create a Goal and assign it to your flow. Read more
MaintainX has totally transformed my service department
2 Comments
VL
yes i agree. helps us a lot Read more
Does this software has a report generation section on how much a certain preventive would cost?
2 Comments
RG
This software can measure data that as you want, as long as you report the necessary data.
Read more
CAN YOU ADD MORE FEATURES?
1 Comment
NS
Hi Rizal,
Many thanks for your feedback, it is very important to us.
We would like to add every feature requested by all our amazing customers and we...Read more
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