1. [Home](https://www.g2.com/) 2. ... 3. [Digital Adoption Platforms](https://www.g2.com/categories/digital-adoption-platform) 4. [Appcues Discussions](https://www.g2.com/products/appcues/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_26aec82a6bfbf92bdf0f4fcff08718cb/appcues%282%29.png "Product Avatar Image") ![Reward for good Appcues reviews](https://images.g2crowd.com/uploads/report_medal_translation/image/27986/medal.svg "Reward for good Appcues reviews") ](/products/appcues/reviews) [ Appcues ](/products/appcues/reviews) (359)4.6/5 Appcues is a customer engagement platform that turns your product into the best place to reach, encourage, and engage your customers. Marketing and product teams use Appcues to publish dynamic content, surveys and multi-step guides without ongoing engineering resources. Most in-app tools focus solely on onboarding new users. Appcues runs campaigns across the full customer lifecycle: helping you build awareness of new features, drive adoption, encourage advocacy, and inform what you build next, all through targeted in-app messaging. When a user hits an activation moment, drifts from a key workflow, or crosses a usage threshold, Appcues helps you respond automatically across in-app, email, and push. Appcues connects engagement to real business outcomes: custom analytics dashboards show how users move through your product, and funnels surface exactly where they fall off. Inside Appcues, you can describe what you want in plain language: build a campaign, create an experience, ask a question, and Appcues AI does the work: building experiences, flagging what's underperforming, and suggesting fixes automatically. Segments let you target the right audience down to a single user, so every experience reaches exactly who it should. Campaigns tie it all to a named goal you can track. Founded in 2013 in Boston, Appcues has spent over a decade helping companies close the gap between building products and helping customers get real value from them. Trusted by HubSpot, G2, Airbase, and Wayfair, Appcues has powered billions of in-product experiences across thousands of products worldwide. Show More * * * ### 17 Discussions ### 20 Participants ### 75.0 Nps Score Already have Appcues? ### All Appcues Discussions Search Most CommentedMost HelpfulCommon QuestionsNewest All DiscussionsDiscussions with CommentsCommon QuestionsDiscussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Common Questions Newest Filter by All Discussions Discussions with Comments Common Questions Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • over 3 years ago More Options - [ # How do you use Appcues? ](/discussions/how-do-you-use-appcues) How do you use Appcues? [ Personalization Software ](https://www.g2.com/tags/personalization-software)[ Digital Adoption Platforms ](https://www.g2.com/tags/digital-adoption-platforms)[ Mobile App Optimization Software ](https://www.g2.com/tags/mobile-app-optimization-software) * * * (true)\<0\>0\>Upvotes (false) * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Appcues+questions+and+get+answers+from+expert+users+in+our+Appcues+Discussions+section.&title=Appcues+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fappcues%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Appcues+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fappcues%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fappcues%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Appcues+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fappcues%2Fdiscuss%0aAsk+Appcues+questions+and+get+answers+from+expert+users+in+our+Appcues+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Appcues+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fappcues%2Fdiscuss%0aAsk+Appcues+questions+and+get+answers+from+expert+users+in+our+Appcues+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • almost 4 years ago More Options - [ # What is API Appcues net? ](/discussions/what-is-api-appcues-net) What is API Appcues net? [ Digital Adoption Platforms ](https://www.g2.com/tags/digital-adoption-platforms)[ Personalization Software ](https://www.g2.com/tags/personalization-software) * * * (true)\<0\>0\>Upvotes (false) * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Appcues+questions+and+get+answers+from+expert+users+in+our+Appcues+Discussions+section.&title=Appcues+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fappcues%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Appcues+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fappcues%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fappcues%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Appcues+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fappcues%2Fdiscuss%0aAsk+Appcues+questions+and+get+answers+from+expert+users+in+our+Appcues+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Appcues+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fappcues%2Fdiscuss%0aAsk+Appcues+questions+and+get+answers+from+expert+users+in+our+Appcues+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • over 4 years ago More Options - [ # How do I use Appcues? ](/discussions/how-do-i-use-appcues) How do I use Appcues? [ Digital Adoption Platforms ](https://www.g2.com/tags/digital-adoption-platforms)[ Personalization Software ](https://www.g2.com/tags/personalization-software) * * * (true)\<0\>0\>Upvotes (false) * * * 3 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Appcues+questions+and+get+answers+from+expert+users+in+our+Appcues+Discussions+section.&title=Appcues+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fappcues%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Appcues+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fappcues%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fappcues%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Appcues+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fappcues%2Fdiscuss%0aAsk+Appcues+questions+and+get+answers+from+expert+users+in+our+Appcues+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Appcues+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fappcues%2Fdiscuss%0aAsk+Appcues+questions+and+get+answers+from+expert+users+in+our+Appcues+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • over 4 years ago More Options - [ # What does Appcues do? ](/discussions/what-does-appcues-do) What does Appcues do? [ Digital Adoption Platforms ](https://www.g2.com/tags/digital-adoption-platforms)[ Personalization Software ](https://www.g2.com/tags/personalization-software) * * * (true)\<0\>0\>Upvotes (false) * * * 3 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Appcues+questions+and+get+answers+from+expert+users+in+our+Appcues+Discussions+section.&title=Appcues+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fappcues%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Appcues+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fappcues%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fappcues%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Appcues+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fappcues%2Fdiscuss%0aAsk+Appcues+questions+and+get+answers+from+expert+users+in+our+Appcues+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Appcues+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fappcues%2Fdiscuss%0aAsk+Appcues+questions+and+get+answers+from+expert+users+in+our+Appcues+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • about 4 years ago More Options - [ # Possible to pass a URL parameter to skip a question in a flow? ](/discussions/possible-to-pass-a-url-parameter-to-skip-a-question-in-a-flow) I'm creating a poll in our app using appcues and sending it out via email. The flow triggers when the user arrives on the page - it looks for a route param (e.g., "launch-poll"). I can also include in the email design individual links for route answers (e.g., "answer-c). Is it possible to look... [Read more](/discussions/possible-to-pass-a-url-parameter-to-skip-a-question-in-a-flow) [ Digital Adoption Platforms ](https://www.g2.com/tags/digital-adoption-platforms)[ Personalization Software ](https://www.g2.com/tags/personalization-software) * * * (true)\<0\>0\>Upvotes (false) * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Appcues+questions+and+get+answers+from+expert+users+in+our+Appcues+Discussions+section.&title=Appcues+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fappcues%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Appcues+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fappcues%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fappcues%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Appcues+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fappcues%2Fdiscuss%0aAsk+Appcues+questions+and+get+answers+from+expert+users+in+our+Appcues+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Appcues+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fappcues%2Fdiscuss%0aAsk+Appcues+questions+and+get+answers+from+expert+users+in+our+Appcues+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Kushal D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kushal D.") KD Loading... [Kushal D.](https://www.g2.com/users/3d720a18-4bff-4037-a71b-06a5e5546e96 "Kushal D.") • over 5 years ago More Options - [ # What is the best way to track progress of individual users through the adoption process so that we can create follow up tasks? ](/discussions/35801-what-is-the-best-way-to-track-progress-of-individual-users-through-the-adoption-process-so-that-we-can-create-follow-up-tasks) As our users move through the different flows and goals we have set up in Appcues, I would like an easy way to identify laggards so that we can create follow up actions for the Customer Success team. [ Personalization Software ](https://www.g2.com/tags/personalization-software)[ Digital Adoption Platform Software ](https://www.g2.com/tags/digital-adoption-platform-software) * * * (true)\<0\>0\>Upvotes (false) * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Appcues+questions+and+get+answers+from+expert+users+in+our+Appcues+Discussions+section.&title=Appcues+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fappcues%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Appcues+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fappcues%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fappcues%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Appcues+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fappcues%2Fdiscuss%0aAsk+Appcues+questions+and+get+answers+from+expert+users+in+our+Appcues+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Appcues+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fappcues%2Fdiscuss%0aAsk+Appcues+questions+and+get+answers+from+expert+users+in+our+Appcues+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ## Start a New Software Discussion Have a software question? Get answers from real users and experts [Start A Discussion](/products/appcues/discussions/new) * * * ![Product Avatar Image](https://images.g2crowd.com/uploads/product/hd_favicon/d9a097bb2961640e22e276d196fba33d/appcues.svg "Product Avatar Image") ### Have you used Appcues before? Answer a few questions to help the Appcues community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/login?context=product_review&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fappcues%2Fdiscuss%3Fsmall_ask%3Dappcues) No ## Top Contributors in Appcues 1 ![Stephan S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stephan S.") SS Loading... ### [Stephan S.](https://www.g2.com/users/d37f5b26-b79d-416e-958d-01d4b2363d4e "Stephan S.") CTO 1 pt 2 ![Zak R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zak R.") ZR Loading... ### [Zak R.](https://www.g2.com/users/5741ffbb-b0ff-4739-9451-19e188d404a2 "Zak R.") VP, Marketplace 1 pt 3 ![Arry P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arry P.") AP Loading... ### [Arry P.](https://www.g2.com/users/8615e76a-2319-4cd7-aedf-59592c9a25cb "Arry P.") Head of Growth 1 pt 4 ![Lyla R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lyla R.") LR Loading... ### [Lyla R.](https://www.g2.com/users/dcbdc43a-12df-4ad1-a020-8307b19e1e90 "Lyla R.") 1 pt 5 ![Anand P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anand P.") AP Loading... ### [Anand P.](https://www.g2.com/users/b4aa0b12-f431-4f56-ac66-f919160300c8 "Anand P.") 1 pt