G2 reviewers report that ActiveCampaign excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Act-On. Users appreciate its robust automation features, which help streamline marketing efforts and maintain organized communication.
Users say that Act-On provides a user-friendly experience, particularly highlighting its email builder that has been updated for better mobile compatibility. Reviewers enjoy features like auto-tagging for analytics and the ability to preview emails in dark mode, making it a solid choice for targeted advertising.
According to verified reviews, ActiveCampaign's customer support is frequently praised for being responsive and helpful. Users mention that the platform integrates well with other tools, enhancing its usability for managing customer engagement and sales pipelines.
Reviewers mention that while Act-On has a strong setup process, some users find it challenging to configure the software to meet their specific workflow needs. This can lead to a less tailored experience compared to ActiveCampaign, which is noted for its flexibility.
G2 reviewers highlight that ActiveCampaign is particularly favored by small businesses, with a vast number of reviews reflecting its popularity in that market segment. This broad user base contributes to a wealth of shared experiences and insights, making it easier for new users to find support and resources.
Users report that Act-On's automated engagement programs are beneficial for reaching target audiences effectively. However, the overall lower number of recent reviews compared to ActiveCampaign may indicate a need for Act-On to enhance its market presence and user engagement strategies.
Pricing
Entry-Level Pricing
Act-On
Professional
Starting at $900.00
Per Month
Full featured marketing automation platform for growing businesses. Starts at 2,500 active contacts, 3 marketing users, 50 sales users and 30,000 API calls per day. Annual contract required.
Is it difficult to switch from Act-on to another MAP if need be?
2 Comments
PM
I am glad that you are considering Act-On for Marketing Automation!
Act-On embraces an open technology ecosystem; we have a plug & play strategy. We don't...Read more
How best can I use Act-on to support sales through insights and trends?
1 Comment
JP
Act-On offers several features that can support your sales process:
- Define and track your behavioral score or lead for each known customer.
- Define...Read more
Do you think you will ever integrate with Deltek tools? Engineering firms use them a lot and it would be nice to integrate with this CRM.
1 Comment
RW
Find another solution and save yourself the pain and heartache.Read more
Is anyone able to tell me how to increase my conversion rate?
6 Comments
BP
Heidi, which conversion rate are you trying to improve? There are multiple conversion points in any campaign. There's the open rate, click through rate, and...Read more
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