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At a Glance
Market Segments
Small-Business (74.2% of reviews)
Small-Business (73.8% of reviews)
Entry-Level Pricing
Contact Us
Free 1 User
Accelo
Star Rating
(554)4.4 out of 5
Market Segments
Small-Business (74.2% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansOtter.ai
Star Rating
(442)4.4 out of 5
Market Segments
Small-Business (73.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1 User
Browse all 4 pricing plansAccelo vs Otter.ai
When assessing the two solutions, reviewers found Otter.ai easier to use, set up, and administer. However, reviewers preferred doing business with Accelo overall.
- Reviewers felt that Otter.ai meets the needs of their business better than Accelo.
- When comparing quality of ongoing product support, reviewers felt that Accelo is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Accelo over Otter.ai.
Pricing
Entry-Level Pricing
Accelo
Professional
Contact Us
Quote-to-cash for profitable
professional service firms.
- Client Project Management
- Client Sales Management
- Client Quote Management
Otter.ai
Basic
Free
1 User
For those who want to give it a try
- Zoom, MS Teams, and Google Meet
- AI Chat within and across meetings
- AI meeting workflows
Free Trial
Accelo
No trial information availableOtter.ai
Free Trial is available
Ratings
Meets Requirements
8.6
431
8.7
372
Ease of Use
8.1
435
9.0
377
Ease of Setup
7.2
200
9.0
271
Ease of Admin
7.7
187
8.6
88
Quality of Support
8.8
412
8.4
238
Has the product been a good partner in doing business?
8.8
185
8.6
81
Product Direction (% positive)
9.0
418
8.8
361
Features by Category
Sales Force Automation
8.7
155
|
Verified
Not enough data
8.2
114
Not enough data
8.5
146
|
Verified
Not enough data
8.7
169
|
Verified
Not enough data
7.6
72
Not enough data
8.6
96
Not enough data
8.0
79
Not enough data
8.0
129
|
Verified
Not enough data
8.4
133
|
Verified
Not enough data
Marketing Automation
7.3
103
Not enough data
7.5
113
Not enough data
8.1
135
|
Verified
Not enough data
7.5
101
Not enough data
Customer Support
8.5
140
|
Verified
Not enough data
8.1
130
|
Verified
Not enough data
8.3
125
|
Verified
Not enough data
7.2
66
Not enough data
8.2
115
|
Verified
Not enough data
Reporting & Analytics
8.0
161
|
Verified
Not enough data
8.1
169
|
Verified
Not enough data
7.9
138
|
Verified
Not enough data
Mobile & Social
7.7
105
|
Verified
Not enough data
7.5
94
Not enough data
7.6
121
|
Verified
Not enough data
Platform
7.9
98
|
Verified
Not enough data
8.4
98
|
Verified
Not enough data
8.7
102
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.7
103
|
Verified
Not enough data
7.6
79
Not enough data
Integration
8.2
85
|
Verified
Not enough data
7.7
79
|
Verified
Not enough data
7.2
76
|
Verified
Not enough data
Generative AI
5.6
13
Not enough data
Agentic AI - CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Configuration - cpq
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Pricing
6.7
5
Not enough data
6.3
5
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.7
5
Not enough data
6.3
5
Not enough data
Quoting
Not enough data
Not enough data
Not enough data
Not enough data
6.0
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Admin
9.1
9
Not enough data
Feature Not Available
Not enough data
7.9
8
Not enough data
7.3
8
Not enough data
Channels
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Platform
7.4
9
Not enough data
8.8
8
Not enough data
Feature Not Available
Not enough data
9.2
8
Not enough data
8.5
8
Not enough data
Not enough data
Not enough data
Generative AI - cpq
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Tasks
8.8
207
|
Verified
Not enough data
8.6
206
|
Verified
Not enough data
8.4
175
Not enough data
8.3
187
|
Verified
Not enough data
8.3
150
Not enough data
Feature Not Available
Not enough data
7.9
176
|
Verified
Not enough data
7.8
190
|
Verified
Not enough data
Projects
8.6
188
|
Verified
Not enough data
8.5
185
|
Verified
Not enough data
8.3
158
|
Verified
Not enough data
8.5
184
|
Verified
Not enough data
8.2
173
|
Verified
Not enough data
8.4
174
|
Verified
Not enough data
8.3
136
Not enough data
8.4
176
|
Verified
Not enough data
Feature Not Available
Not enough data
8.7
194
|
Verified
Not enough data
8.0
143
|
Verified
Not enough data
Resource Management
8.3
144
|
Verified
Not enough data
8.4
158
|
Verified
Not enough data
8.3
175
|
Verified
Not enough data
Project Monitoring
8.1
145
|
Verified
Not enough data
8.2
162
|
Verified
Not enough data
8.3
180
|
Verified
Not enough data
Generative AI
4.6
26
Not enough data
4.5
25
Not enough data
Agentic AI - Project Management
3.9
6
Not enough data
3.6
6
Not enough data
3.8
7
Not enough data
3.8
7
Not enough data
3.8
7
Not enough data
4.0
7
Not enough data
4.3
7
Not enough data
Contract Management Platform Features
8.6
135
|
Verified
Not enough data
8.2
130
|
Verified
Not enough data
8.4
129
|
Verified
Not enough data
8.3
128
|
Verified
Not enough data
8.2
115
|
Verified
Not enough data
8.3
129
|
Verified
Not enough data
8.4
141
|
Verified
Not enough data
8.3
125
|
Verified
Not enough data
8.4
110
|
Verified
Not enough data
8.3
136
|
Verified
Not enough data
Generative AI
4.8
11
Not enough data
4.2
11
Not enough data
Agentic AI - Contract Management
Not enough data
Not enough data
Lead Facilitation
Not enough data
Feature Not Available
Not enough data
6.1
67
Not enough data
Feature Not Available
Not enough data
6.8
16
Organization
Not enough data
Feature Not Available
Not enough data
8.4
67
Not enough data
7.6
17
Performance Analysis
Not enough data
6.6
68
Not enough data
6.8
67
Sales Analysis
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
8.1
61
Not enough data
8.6
60
Agentic AI - AI Sales Assistant
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
8.9
6
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
8.3
6
Not enough data
8.6
6
Portfolio Management
6.1
19
Not enough data
7.0
18
Not enough data
7.1
16
Not enough data
6.9
16
Not enough data
Project Management
6.8
18
Not enough data
6.8
18
Not enough data
6.2
17
Not enough data
Resource Management
6.9
19
Not enough data
7.8
18
Not enough data
6.7
18
Not enough data
Data & Analytics
7.2
18
Not enough data
6.8
18
Not enough data
7.2
18
Not enough data
5.5
18
Not enough data
Strategy - Project and Portfolio Management
4.4
14
Not enough data
5.8
13
Not enough data
5.8
13
Not enough data
6.0
13
Not enough data
6.3
13
Not enough data
5.4
13
Not enough data
5.4
13
Not enough data
5.6
13
Not enough data
6.2
13
Not enough data
5.6
13
Not enough data
Business Instant Messaging
Not enough data
Feature Not Available
Not enough data
8.9
11
Not enough data
8.2
11
Business Instant Messaging
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Business Instant Messaging
Not enough data
8.2
11
Not enough data
8.3
12
Not enough data
8.5
11
Generative AI - Business Instant Messaging
Not enough data
9.3
5
AI - Business Instant Messaging
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
8.7
5
Not enough data
9.0
5
Agentic AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Call Analytics
Not enough data
8.7
89
Not enough data
8.3
88
Not enough data
8.5
86
Not enough data
7.5
22
Agent Performance Management
Not enough data
7.7
74
Not enough data
8.7
82
Not enough data
8.6
81
Generative AI
Not enough data
8.7
78
Agentic AI - Conversation Intelligence
Not enough data
8.2
23
Not enough data
8.2
23
Not enough data
8.0
23
Not enough data
8.3
23
Not enough data
8.3
22
Not enough data
8.2
22
Not enough data
7.7
22
Customer Requirements
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Contracts
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Planning
7.0
10
Not enough data
7.1
12
Not enough data
6.4
11
Not enough data
Optimization
6.7
12
Not enough data
5.9
11
Not enough data
6.5
10
Not enough data
Content
Feature Not Available
Not enough data
7.9
94
Not enough data
Feature Not Available
Not enough data
8.2
96
Not enough data
8.3
100
Not enough data
Collaboration
8.7
110
Not enough data
7.5
89
Not enough data
9.0
130
Not enough data
8.5
118
Not enough data
9.1
132
Not enough data
8.1
106
Not enough data
Task Creation
8.1
27
Not enough data
8.3
29
Not enough data
6.9
26
Not enough data
Feature Not Available
Not enough data
Task Management
7.6
25
Not enough data
7.3
27
Not enough data
7.1
25
Not enough data
6.6
25
Not enough data
Generative AI
5.4
19
Not enough data
5.2
19
Not enough data
Customer Management
8.8
104
|
Verified
Not enough data
8.7
92
|
Verified
Not enough data
7.7
75
Not enough data
8.2
92
|
Verified
Not enough data
Project Management
8.9
106
|
Verified
Not enough data
8.9
108
|
Verified
Not enough data
8.3
94
|
Verified
Not enough data
8.5
95
|
Verified
Not enough data
Accounting
8.4
89
Not enough data
8.4
99
|
Verified
Not enough data
8.3
81
|
Verified
Not enough data
8.5
88
|
Verified
Not enough data
8.7
93
|
Verified
Not enough data
Portfolio Management
8.1
74
Not enough data
8.2
75
Not enough data
7.8
73
Not enough data
7.9
73
Not enough data
Analytics
8.1
83
|
Verified
Not enough data
8.4
93
|
Verified
Not enough data
8.1
80
|
Verified
Not enough data
Administration
8.5
92
|
Verified
Not enough data
8.7
100
|
Verified
Not enough data
8.7
94
|
Verified
Not enough data
Platform
8.3
84
|
Verified
Not enough data
8.2
67
|
Verified
Not enough data
9.0
100
|
Verified
Not enough data
7.8
89
|
Verified
Not enough data
Feature Not Available
Not enough data
Generative AI
6.4
14
Not enough data
6.3
14
Not enough data
Artificial Intelligence - Professional Services Automation
7.1
8
Not enough data
7.2
9
Not enough data
8.0
9
Not enough data
Agentic AI - Professional Services Automation
7.2
9
Not enough data
7.2
9
Not enough data
Voice
Not enough data
8.5
184
Not enough data
8.0
195
Transcription
Not enough data
7.7
192
Not enough data
8.7
179
Not enough data
7.9
157
Not enough data
7.3
159
Editing
Not enough data
8.1
171
Not enough data
Feature Not Available
Not enough data
7.9
175
Not enough data
Feature Not Available
Integration
Not enough data
7.9
156
Not enough data
7.6
52
Not enough data
8.3
168
Not enough data
7.8
149
Not enough data
8.0
159
Agentic AI - Transcription
Not enough data
8.4
50
Not enough data
8.2
49
Not enough data
7.9
48
Automation
7.6
25
Not enough data
7.3
27
Not enough data
7.8
26
Not enough data
Administration
7.9
28
Not enough data
7.3
26
Not enough data
8.3
26
Not enough data
Project management
7.9
28
Not enough data
7.5
27
Not enough data
7.6
26
Not enough data
7.8
26
Not enough data
7.3
26
Not enough data
Feature Not Available
Not enough data
7.4
27
Not enough data
Workload
7.2
29
Not enough data
7.8
26
Not enough data
7.6
26
Not enough data
6.9
26
Not enough data
Communication & Collaboration
7.1
25
Not enough data
7.2
26
Not enough data
7.2
27
Not enough data
Cost Management
8.1
25
Not enough data
8.1
27
Not enough data
7.8
25
Not enough data
Integration
7.4
24
Not enough data
7.2
26
Not enough data
7.5
25
Not enough data
Generative AI
5.4
19
Not enough data
5.1
19
Not enough data
Agentic AI - Work Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Feature Not Available
Not enough data
6.9
16
Not enough data
7.0
15
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Content & Documents
6.5
14
Not enough data
7.2
15
Not enough data
7.5
16
Not enough data
6.2
15
Not enough data
Controls
6.9
15
Not enough data
6.4
14
Not enough data
7.4
15
Not enough data
7.0
15
Not enough data
6.4
15
Not enough data
Project Management
8.3
15
Not enough data
8.0
14
Not enough data
7.7
14
Not enough data
7.5
14
Not enough data
Remote Collaboration
7.6
15
Not enough data
7.6
16
Not enough data
7.7
16
Not enough data
Feature Not Available
Not enough data
Generative AI
4.7
11
Not enough data
4.8
10
Not enough data
Agentic AI - Project Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Bill Generation
7.6
25
Not enough data
8.3
23
Not enough data
7.0
23
Not enough data
Bill Processing
6.2
23
Not enough data
6.7
24
Not enough data
6.8
24
Not enough data
Integration
6.8
25
Not enough data
6.3
25
Not enough data
5.4
23
Not enough data
Agentic AI - Billing
4.3
5
Not enough data
Meeting Prep - AI Meeting Assistants
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Meeting Automation - AI Meeting Assistants
Not enough data
8.9
177
Not enough data
8.0
175
Not enough data
8.4
175
Meeting Insights - AI Meeting Assistants
Not enough data
8.0
169
Not enough data
7.7
169
Not enough data
8.7
173
Accessibility - AI Meeting Assistants
Not enough data
Feature Not Available
Not enough data
8.6
171
Not enough data
Feature Not Available
Agentic AI - AI Meeting Assistants
Not enough data
8.3
84
Not enough data
7.9
83
Not enough data
7.8
85
Not enough data
8.0
83
Deployment & Integration - Voice Recognition
Not enough data
8.5
17
Not enough data
7.5
16
Not enough data
8.5
17
Not enough data
8.9
17
Performance Optimization - Voice Recognition
Not enough data
8.0
17
Not enough data
8.6
16
Not enough data
8.1
16
Not enough data
8.0
15
Not enough data
8.8
15
Security & Compliance - Voice Recognition
Not enough data
8.7
15
Not enough data
8.6
15
Not enough data
8.6
15
Advanced AI & Biometric Features - Voice Recognition
Not enough data
7.7
15
Not enough data
8.1
15
Not enough data
8.1
16
Not enough data
7.2
16
Agentic AI - Voice Recognition
Not enough data
8.4
15
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
7.1
11
Not enough data
8.2
10
Not enough data
7.2
10
Not enough data
7.8
12
Not enough data
7.6
11
Not enough data
Predictive Analytics
7.3
11
Not enough data
7.1
11
Not enough data
6.2
11
Not enough data
6.9
13
Not enough data
Sales Management
7.7
14
Not enough data
5.8
11
Not enough data
6.9
14
Not enough data
8.1
13
Not enough data
Agentic AI - Note-Taking Software
Not enough data
9.0
28
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Action Item Detection - AI Note-taking Software
Not enough data
8.5
63
Not enough data
8.9
63
Automatic Transcription - AI Note-taking Software
Not enough data
8.7
65
Collaboration & Sharing - AI Note-taking Software
Not enough data
8.3
61
Language & Accent Support - AI Note-taking Software
Not enough data
7.6
62
Multi-Platform Integration - AI Note-taking Software
Not enough data
7.8
63
Privacy & Security Controls - AI Note-taking Software
Not enough data
8.1
59
Searchable Note Archives - AI Note-taking Software
Not enough data
8.2
62
Speaker Identification - AI Note-taking Software
Not enough data
7.9
65
Time Tracking
7.9
44
Not enough data
8.1
45
Not enough data
8.0
44
Not enough data
Client Invoicing
8.1
99
Not enough data
8.0
76
Not enough data
8.1
92
Not enough data
Mobile Time Tracking
7.4
38
Not enough data
Administration
7.9
86
Not enough data
8.3
92
Not enough data
7.9
90
Not enough data
Feature Not Available
Not enough data
8.5
91
Not enough data
Platform
7.9
89
Not enough data
7.6
82
Not enough data
7.8
70
Not enough data
8.6
91
Not enough data
7.4
79
Not enough data
Feature Not Available
Not enough data
Categories
Categories
Shared Categories
Accelo and Otter.ai share no categories
Unique Categories
Otter.ai is categorized as Transcription, AI Note-Taking Software, Business Instant Messaging, Conversation Intelligence, AI Sales Assistant, Note-Taking Software, Voice Recognition, and AI Meeting Assistants
Reviews
Reviewers' Company Size
Accelo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Otter.ai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
32.7%
Information Technology and Services
17.5%
Computer Software
6.3%
Management Consulting
5.2%
Accounting
3.5%
Other
34.8%
Marketing and Advertising
11.4%
Computer Software
11.4%
Information Technology and Services
7.1%
Consulting
6.9%
Higher Education
5.0%
Other
58.1%
Discussions
What does Accelo integrate with?
2 Comments
Official Response from Accelo
Hi there, Valentina is absolutely right! Accelo provides a long list of seamless integrations, including very powerful email, accounting and marketing...Read more
Does Accelo offer Customer Support?
2 Comments
Official Response from Accelo
Hi there, Accelo provides free Customer Support to all Accelo users which includes basic 24/6 email responses. Premium Support is available to customers...Read more
When are you coming up with more new exciting features
2 Comments
MG
Best way to find out about upcoming features is to check out the Accelo Blog page. https://www.accelo.com/resources/blog/Read more
What does otter AI do?
2 Comments
FT
Otter.ai is an artificial intelligence transcription service that automatically creates text transcriptions of online meetings and audio recordings.Read more
Custom vocabulary
1 Comment
RD
Hello! I wanted to let you know that Equal Time (www.equaltime.io) offers Custom vocab (up to 1000 words or phrases). So you can add special tango terms as...Read more
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