# Best VoIP Providers - Page 5

## How Many VoIP Providers Products Does G2 Track?

**Total Products under this Category:** 425

### Category Stats (Aug 2026)

- **Average Rating:** 4.37/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Phone2 (+6.03%) - Among all products in this category, Phone2 recorded the largest rating increase compared to last month

_Last updated: August 01, 2026_

## How Does G2 Rank VoIP Providers Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 61,200+ Authentic Reviews
- 425+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for VoIP Providers
 ![G2 Grid® for VoIP Providers plotting products by satisfaction and market presence](https://www.g2.com/categories/voip-providers/grids.png?focus%5B%5D=1173&focus%5B%5D=53495&focus%5B%5D=1451753&focus%5B%5D=129760&focus%5B%5D=18255&focus%5B%5D=16314&focus%5B%5D=70977&focus%5B%5D=71595)

Highlighted products: RingEX, Nextiva, Zoom Phone, Quo, Webex Suite, Dialpad Connect, Webex Calling, and 8x8 Work.

Underlying data: [Grid® JSON](https://www.g2.com/categories/voip-providers/grids.json?focus%5B%5D=ringex&focus%5B%5D=nextiva&focus%5B%5D=zoom-zoom-phone&focus%5B%5D=quo-quo&focus%5B%5D=cisco-webex-suite&focus%5B%5D=dialpad-connect&focus%5B%5D=webex-calling&focus%5B%5D=8x8-work)

**Sponsored**

### 3CX

3CX is a business communications system that replaces traditional PBXs. Offering one all encompassing solution for calls, video conferencing, live chat and messaging. It's open standard, meaning you can use it with any IP Phone or SIP trunk provider. Built for remote working and mobility through its apps for Android, iOS and the Web. This award-winning software innovates business connectivity and collaboration. enabling companies of all sizes to cut telco costs, boost employee productivity, and enhance customer experience. Benefits: Easy to install and manage; Low cost to buy and maintain. Available on-premise or hosted.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=118&secure%5Bchosen_at%5D=2026-08-04T14%3A26%3A46Z&secure%5Bdisplayable_resource_id%5D=118&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=118&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=15858&secure%5Bresource_id%5D=118&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fvoip-providers%3Fpage%3D5%26tab%3D%253D&secure%5Btoken%5D=429a09956cff865f819b8eac02854b4fc0d9a885e8d835006349e58d6b09c501&secure%5Burl%5D=https%3A%2F%2Fwww.3cx.com%2Fpbx%2Fsip-trunks%2F%3Futm_source%3Dg2%26utm_medium%3Dclicks_campaign%26utm_content%3Dvoip&secure%5Burl_type%5D=custom_url)

### [ITC Cloud](https://www.g2.com/products/itc-cloud/reviews)

As part of In-Telecom, ITC Cloud was created to provide a simple and reliable way for businesses to have a unified communications solution. We give you the ability to work from anywhere on any device; whether it’s from your desk phone, cell phone, or computer in a seamless manner. ITC Cloud is also backed by 24/7 help desk and a company that cares about the overall efficiency of your business. We take pride in delivering the best customer experience from start to finish and beyond. We make moving to the cloud easy!

**Average Rating:** 4.4/5.0

**Total Reviews:** 19

#### How Do G2 Users Rate ITC Cloud?

- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.8/10)
- **Phone Calls:** 10.0/10 (Category avg: 9.1/10)
- **VOiP Number:** 8.7/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 8.3/10 (Category avg: 8.6/10)

#### Who Is the Company Behind ITC Cloud?

- **Seller:** [In-Telecom](https://www.g2.com/sellers/in-telecom)
- **Year Founded:** 2009
- **HQ Location:** Slidell, Louisiana
- **Twitter:** @\_intelecom\_  
46 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0e83326ae2cadd8c58e561235d24b980681a0360067ba42fbf8bf7ba69ef539d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fin-telecom%2F&secure%5Burl_type%5D=linkedin_company_website)  
139 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Computer Software
- **Company Size:** 45% Medium, 45% Small

#### What Do G2 Reviewers Say About ITC Cloud?

_AI-generated summary from verified user reviews_

##### Pros

- Users find ITC Cloud to be **highly user-friendly** , making it easy to set up and access from any device.
- Users value ITC Cloud for its **affordability** , making it an excellent choice for small to medium-sized enterprises.
- Users appreciate the **efficiency** of ITC Cloud, streamlining outreach and data management for global prospects.
- Users value the **reliability** of ITC Cloud, which ensures seamless access to data globally and enhances business efficiency.
- Users value the **flexibility of remote work** with ITC Cloud, enabling seamless collaboration from anywhere on any device.

##### Cons

- Users report **poor connectivity** issues with ITC Cloud, particularly impacting performance on mobile devices and in low-bandwidth situations.
- Users express concerns about **security issues** , including data loss, theft, and vulnerabilities in shared environments.
- Users note the **expensive pricing** of ITC Cloud, requiring careful monitoring to avoid unexpected costs.
- Users face **internet dependency** challenges with ITC Cloud, affecting reliability and performance, especially on mobile devices.
- Users experience **connection issues** on poor networks, affecting overall usability and integration with other software.

#### What Are Recent G2 Reviews of ITC Cloud?

**["Cost-Effective Prospect Outreach with Reliable Data Tracking"](https://www.g2.com/survey_responses/itc-cloud-review-12276771)**

**Rating:** 4.5/5.0 stars

_— Aman S._

[Read full review](https://www.g2.com/survey_responses/itc-cloud-review-12276771)

**[""Cloud Computing Unleashed: A Comprehensive Review of ITC Cloud"](https://www.g2.com/survey_responses/itc-cloud-review-7895654)**

**Rating:** 4.0/5.0 stars

_— Earnest P._

[Read full review](https://www.g2.com/survey_responses/itc-cloud-review-7895654)

### [Ring4](https://www.g2.com/products/ring4/reviews)

Ring4 is a modern phone system in the cloud, enabling remote work for Startups, Freelancers, and SMBs It includes a web console and a mobile app allowing users to have their work line on their personal phone and use the contact center features from anywhere over the internet from their desktop.

**Average Rating:** 4.7/5.0

**Total Reviews:** 20

#### How Do G2 Users Rate Ring4?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.8/10)
- **Phone Calls:** 9.0/10 (Category avg: 9.1/10)
- **VOiP Number:** 8.7/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 8.9/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Ring4?

- **Seller:** [Ring4](https://www.g2.com/sellers/ring4)
- **Year Founded:** 2012
- **HQ Location:** San Francisco, California
- **Twitter:** @Ring4app  
494 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=376bd77bb4fc88b356f7fffc26b2e58fa284f83c0a2c7e53648a052cca66ae92&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2907101%2F&secure%5Burl_type%5D=linkedin_company_website)  
3 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Marketing and Advertising
- **Company Size:** 80% Small, 15% Medium

#### What Are Recent G2 Reviews of Ring4?

**["Stable and inexpensive video conferencing system"](https://www.g2.com/survey_responses/ring4-review-4549792)**

**Rating:** 4.5/5.0 stars

_— Justin W._

[Read full review](https://www.g2.com/survey_responses/ring4-review-4549792)

**["Solves the painful problem of business communication beautifully"](https://www.g2.com/survey_responses/ring4-review-4755595)**

**Rating:** 5.0/5.0 stars

_— Verified User in Marketing and Advertising_

[Read full review](https://www.g2.com/survey_responses/ring4-review-4755595)

#### What Are G2 Users Discussing About Ring4?

- [What is Ring4 used for?](https://www.g2.com/discussions/what-is-ring4-used-for)

### [VoIPstudio](https://www.g2.com/products/voipstudio/reviews)

VoIPstudio is a professional-grade VoIP phone service, available at consumer-level pricing. It offers the quality and security guarantees that business customers demand, while delivering innovative features and functionality, flexibility, scalability, and a rich user experience, all backed by a dedicated, omni-channel customer support service. VoIPstudio is based on solid infrastructure and designed to enable flexible yet secure connections between users. VoIPstudio instantly enables businesses to be more productive, without the expense of buying and managing an expensive on-site telephone system. All our business VoIP solutions and features are delivered at a fraction of the standard PBX price. VoIPstudio has been optimised to be multisite, multi-country and with distributed hosting in the cloud, providing the responsiveness and reliability that enterprise customers need. As a result, it is also highly scalable, and is suitable for single users, all the way up to companies with hundreds of extensions. Learn about our review policy: https://voipstudio.com/review-transparency-policy/

**Average Rating:** 4.5/5.0

**Total Reviews:** 134

#### How Do G2 Users Rate VoIPstudio?

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 8.8/10)
- **Phone Calls:** 9.3/10 (Category avg: 9.1/10)
- **VOiP Number:** 8.9/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 8.6/10 (Category avg: 8.6/10)

#### Who Is the Company Behind VoIPstudio?

- **Seller:** [VoIPstudio](https://www.g2.com/sellers/voipstudio)
- **Year Founded:** 2009
- **HQ Location:** London, London
- **Twitter:** @VoIPstudio  
155 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8683e8df52c2592bfd59f42f23be4815eb11c1a07f531fc4c34f8a54b3c99699&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fvoipstudio-com&secure%5Burl_type%5D=linkedin_company_website)  
20 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Director
- **Top Industries:** Information Technology and Services, Marketing and Advertising
- **Company Size:** 78% Small, 20% Medium

#### What Do G2 Reviewers Say About VoIPstudio?

_AI-generated summary from verified user reviews_

##### Pros

- Users find VoIPstudio to be **affordable** , praising the low setup costs and monthly fees for great service.
- Users praise the **excellent customer service** of VoIPstudio, highlighting its responsiveness and helpful support team.
- Users appreciate the **ease of use** of VoIPstudio, finding it simple and affordable for their needs.
- Users commend the **easy transition and reliable support** of VoIPstudio, enhancing their global calling experience.
- Users appreciate the **effective chat support** of VoIPstudio, making transitions and troubleshooting seamless and efficient.

##### Cons

- Users often experience **call connection issues** with VoIPstudio, primarily after prolonged app usage without a restart.
- Users desire a **more user-friendly mobile app** , preferring direct country code dialing over list selection.
- Users report that the **customer service is unhelpful and hostile** , hindering their experience with VoIPstudio.
- Users find the support staff **unfriendly towards businesses** , making it challenging to resolve even basic inquiries.

#### What Are Recent G2 Reviews of VoIPstudio?

**["Excellent Tech Support and Easy to Use App (iPhone)"](https://www.g2.com/survey_responses/voipstudio-review-11652426)**

**Rating:** 4.0/5.0 stars

_— Marcus S._

[Read full review](https://www.g2.com/survey_responses/voipstudio-review-11652426)

**["Cheap and low hassle VoIP service"](https://www.g2.com/survey_responses/voipstudio-review-11535419)**

**Rating:** 4.5/5.0 stars

_— Christopher T._

[Read full review](https://www.g2.com/survey_responses/voipstudio-review-11535419)

#### What Are G2 Users Discussing About VoIPstudio?

- [Is VoIPstudio a good business VoIP phone service?](https://www.g2.com/discussions/is-voipstudio-a-good-business-voip-phone-service) - 1 comment, 2 upvotes

### [Vitel Global Cloud PBX](https://www.g2.com/products/vitel-global-cloud-pbx/reviews)

Vitel Global Cloud PBX is an AI-powered, cloud-based business phone system designed to enhance communication efficiency for organizations of all sizes. By integrating voice, video, messaging, and analytics into a unified platform, it enables seamless collaboration and improved customer engagement. This solution replaces traditional PBX setups with a scalable and reliable infrastructure, ensuring crystal-clear calls and real-time insights accessible from desktop, web, or mobile devices. Key Features and Functionality: - HD Voice & Video Calling: Provides high-definition clarity for both internal and external communications. - Cloud PBX with Auto-Attendant and Smart Routing: Manages incoming calls efficiently using intuitive IVR systems and team extensions. - AI Call Summaries, Transcripts & Sentiment Detection: Generates accurate, shareable transcripts and analyzes call sentiment to enhance communication strategies. - Multi-Device Applications: Ensures seamless connectivity across iOS, Android, Windows, and macOS platforms. - Voicemail-to-Email Delivery: Allows users to receive and review voicemails directly in their email inboxes. - SIP Trunking with Global Number Access: Supports local and international numbers in over 100 countries, facilitating global connectivity. - Team Messaging and Collaboration Tools: Offers secure chat and file-sharing features to simplify internal coordination. - AI-Powered Analytics Dashboard: Provides real-time and historical reports to track performance and customer trends. - CRM and Helpdesk Integrations: Seamlessly integrates with platforms like Salesforce, HubSpot, Zoho, and Microsoft Dynamics. - Guaranteed Uptime SLA: Ensures uninterrupted communication with a 99.99% reliability guarantee. Primary Value and Solutions Provided: Vitel Global Cloud PBX addresses the need for a modern, scalable communication system that supports remote work, enhances customer interactions, and streamlines collaboration across distributed teams. By consolidating various communication channels into a single, AI-driven platform, it reduces telephony infrastructure and operating costs by up to 60%, offers enterprise-grade security, and provides real-time insights to inform business decisions. This solution empowers businesses to connect globally, improve productivity, and maintain a professional communication presence without the complexities of traditional phone systems.

**Average Rating:** 4.2/5.0

**Total Reviews:** 16

#### How Do G2 Users Rate Vitel Global Cloud PBX?

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.8/10)
- **Phone Calls:** 9.8/10 (Category avg: 9.1/10)
- **VOiP Number:** 9.4/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 9.8/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Vitel Global Cloud PBX?

- **Seller:** [Vitel Global Communications](https://www.g2.com/sellers/vitel-global-communications)
- **Year Founded:** 2010
- **HQ Location:** Piscataway, New Jersey
- **Twitter:** @vitel\_global  
1,245 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=04ab3e99b95052853f1fbc38799c13c442ee515adb6876f7ced4dcbf41281a08&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2295942&secure%5Burl_type%5D=linkedin_company_website)  
217 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Staffing and Recruiting
- **Company Size:** 56% Medium, 31% Small

#### What Do G2 Reviewers Say About Vitel Global Cloud PBX?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **efficient calling features** of Vitel Global Cloud PBX, enhancing communication and organization.

##### Cons

- Users often face **login issues** , experiencing frequent difficulties and frustration when trying to access their accounts.

#### What Are Recent G2 Reviews of Vitel Global Cloud PBX?

**["Clear, Reliable IP Call Connectivity"](https://www.g2.com/survey_responses/vitel-global-cloud-pbx-review-12649672)**

**Rating:** 5.0/5.0 stars

_— Shiv S._

[Read full review](https://www.g2.com/survey_responses/vitel-global-cloud-pbx-review-12649672)

**["One of best platform which connects businesses worldwide."](https://www.g2.com/survey_responses/vitel-global-cloud-pbx-review-10508494)**

**Rating:** 4.5/5.0 stars

_— Mohit P._

[Read full review](https://www.g2.com/survey_responses/vitel-global-cloud-pbx-review-10508494)

#### What Are G2 Users Discussing About Vitel Global Cloud PBX?

- [What is Vitel Global Cloud PBX used for?](https://www.g2.com/discussions/what-is-vitel-global-cloud-pbx-used-for)

### [Squaretalk](https://www.g2.com/products/squaretalk/reviews)

Squaretalk is a contact center solution platform designed to help users streamline communication with prospects and customers while enhancing sales opportunities and operational growth. This platform integrates various communication channels, including voice calls, WhatsApp Business messaging, and email, allowing teams to engage effectively with their audience. The solution is tailored for businesses of all sizes, offering features that simplify outreach and improve conversion rates without introducing unnecessary complexity or costs. Targeted at sales teams, customer support departments, and businesses looking to expand their communication capabilities, Squaretalk provides a comprehensive suite of tools that caters to diverse use cases. For instance, sales teams can utilize the platform's omnichannel capabilities to reach out to potential clients through their preferred communication methods, while customer support teams can manage inquiries efficiently across multiple channels. The flexibility of Squaretalk makes it an ideal choice for organizations aiming to enhance their customer engagement strategies and improve overall service delivery. Key features of Squaretalk include advanced call-handling capabilities, automated transcripts, and sentiment analysis, which collectively enhance the user experience. The platform's contact management system allows for organized tracking of interactions, ensuring that no lead is overlooked. Customizable workflows enable teams to tailor their processes according to specific business needs, while advanced reporting tools provide insights into performance metrics, helping organizations make data-driven decisions. The internal chat allows for quick sync, better mentoring, smoother escalations, and the unification of internal and external communication in one platform. Additionally, the platform prioritizes security with enterprise-grade measures, ensuring that sensitive customer information is protected. One of the standout aspects of Squaretalk is its ability to provide local numbers in over 150 destinations, which helps businesses establish a local presence and build trust with their customers. This feature is particularly beneficial for companies looking to expand their operations globally, as it allows them to connect with international clients in a familiar manner. By leveraging Squaretalk’s capabilities, businesses can not only shorten their sales cycles but also elevate their outreach efforts, ultimately leading to increased customer satisfaction and loyalty.

**Average Rating:** 4.8/5.0

**Total Reviews:** 135

#### How Do G2 Users Rate Squaretalk?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.8/10)
- **Phone Calls:** 9.2/10 (Category avg: 9.1/10)
- **VOiP Number:** 10.0/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 10.0/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Squaretalk?

- **Seller:** [Squaretalk](https://www.g2.com/sellers/squaretalk)
- **Company Website:** squaretalk.com
- **Year Founded:** 2014
- **HQ Location:** Jerusalem
- **Twitter:** @SquareTalk  
31 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=805392a45ccfdc27ad35dfde64b5afbb4b22a927dd05e10eab835743c36b0dc2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsquaretalk%2F&secure%5Burl_type%5D=linkedin_company_website)  
74 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Manager
- **Top Industries:** Information Technology and Services, Marketing and Advertising
- **Company Size:** 53% Medium, 51% Small

#### What Do G2 Reviewers Say About Squaretalk?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of Squaretalk, enhancing workflow and simplifying management tasks seamlessly.
- Users value the **automation capabilities** of Squaretalk, enhancing efficiency in call support and marketing strategies.
- Users value the **efficiency** of Squaretalk, benefiting from real-time monitoring and tools that enhance operational effectiveness.
- Users find Squaretalk to be a **highly reliable solution** for automating call support and SMS marketing efficiently.
- Users appreciate the **ease of use and feature-rich platform** of Squaretalk, enhancing productivity and integration effortlessly.

##### Cons

- Users find the **difficult setup** of Squaretalk challenging, particularly with complex workflows and overwhelming features.
- Users highlight the **limited features** of Squaretalk, wishing for improvements in integrations and advanced functionalities.
- Users find that **complex features** of Squaretalk can be overwhelming and not very intuitive for new users.
- Users find the **complexity of advanced settings** in Squaretalk challenging, particularly for new users and in high-traffic times.
- Users face **connection issues** during peak hours, which can disrupt their experience despite reliable support.

#### What Are Recent G2 Reviews of Squaretalk?

**["AI Transcripts & Smart Routing Transformed Our Visa & Travel Inquiry Process"](https://www.g2.com/survey_responses/squaretalk-review-13133843)**

**Rating:** 5.0/5.0 stars

_— Kithmi S._

[Read full review](https://www.g2.com/survey_responses/squaretalk-review-13133843)

**["Perfect Platform for Managing Our Distributed Virtual Assistant Teams"](https://www.g2.com/survey_responses/squaretalk-review-13142693)**

**Rating:** 5.0/5.0 stars

_— Carlos S._

[Read full review](https://www.g2.com/survey_responses/squaretalk-review-13142693)

#### What Are G2 Users Discussing About Squaretalk?

- [What is Squaretalk used for?](https://www.g2.com/discussions/what-is-squaretalk-used-for)

### [Cisco Unified Communications Manager (CallManager)](https://www.g2.com/products/cisco-unified-communications-manager-callmanager/reviews)

Cisco Unified Communications Manager (Unified CM), formerly known as Cisco CallManager, is a comprehensive call-processing system that delivers reliable, secure, and scalable voice and video communications for enterprises. It integrates voice, video, messaging, and mobility services, enabling seamless collaboration across various devices and locations. Key Features and Functionality: - Unified Communications: Provides IP telephony, high-definition video, unified messaging, instant messaging, and presence capabilities, consolidating communication tools into a single platform. - Enhanced Mobility: Supports mobile and remote workers with features that enable productivity from any location, transforming workspaces and attracting top talent. - Scalability: Accommodates organizations of varying sizes, from small businesses to large enterprises with up to 80,000 users, ensuring the solution grows with the organization's needs. - Cloud-Connected Operations: Offers Webex Cloud-Connected UC services, allowing centralized control of operations functions such as upgrades, analytics, and troubleshooting across multiple sites. - Open and Interoperable: Supports industry standards and a broad ecosystem of third-party integrations, facilitating rich collaboration and embedding communication within business applications. - Security and Compliance: Utilizes the latest authentication, encryption, and communication protocols, complying with key industry certifications to secure data and communications across various sectors. Primary Value and Solutions Provided: Cisco Unified Communications Manager addresses the need for a cohesive and efficient communication system within organizations. By integrating various communication services, it simplifies infrastructure, reduces costs, and enhances collaboration among employees, regardless of their location or device. Its scalability ensures that businesses can adapt to growth and changing requirements, while robust security measures protect sensitive information. The solution's flexibility, including cloud-connected options, allows organizations to modernize their communication systems and support a dynamic workforce effectively.

**Average Rating:** 4.4/5.0

**Total Reviews:** 104

#### How Do G2 Users Rate Cisco Unified Communications Manager (CallManager)?

- **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 8.8/10)
- **Phone Calls:** 9.8/10 (Category avg: 9.1/10)
- **VOiP Number:** 9.1/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 9.8/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Cisco Unified Communications Manager (CallManager)?

- **Seller:** [Cisco](https://www.g2.com/sellers/cisco)
- **Year Founded:** 1984
- **HQ Location:** San Jose, CA
- **Twitter:** @Cisco  
720,366 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=476aeabc5a712d049453edd5c54ea0318890d9e60d93782e37fe028224df1cbd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcisco%2F&secure%5Burl_type%5D=linkedin_company_website)  
95,545 employees on LinkedIn®
- **Ownership:** NASDAQ:CSCO

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Higher Education
- **Company Size:** 49% Medium, 45% Large

#### What Do G2 Reviewers Say About Cisco Unified Communications Manager (CallManager)?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **reliability** of Cisco Unified Communications Manager, appreciating its smooth integration and consistent performance.
- Users value the **feature-rich video conferencing** capabilities of CUCM, supporting diverse communication needs effortlessly.
- Users value the **robust communication capabilities** of Cisco Unified Communications Manager for seamless collaboration in local networks.
- Users value the **exceptional customer service support** provided by CUCM, enhancing their 24/7 operational efficiency.
- Users admire the **robust messaging features** of CUCM, enhancing communication and service efficiency in a 24/7 environment.

##### Cons

- Users find the **complex processes** involved in managing CUCM overwhelming, especially with multiple required servers and integrations.
- Users report issues with the **missing internal billing & call detail record interface** , causing complications in tracking costs effectively.
- Users find the **high cost** of Cisco Unified Communications Manager a barrier, especially for smaller businesses with fewer users.
- Users often face challenges due to the **missing internal billing and call detail record interface** , impacting their operational efficiency.
- Users find the **missing internal billing and call detail record interface** a significant drawback impacting operational efficiency.

#### What Are Recent G2 Reviews of Cisco Unified Communications Manager (CallManager)?

**["The Ferrari of Phone Systems"](https://www.g2.com/survey_responses/cisco-unified-communications-manager-callmanager-review-8846620)**

**Rating:** 5.0/5.0 stars

_— Claudia K._

[Read full review](https://www.g2.com/survey_responses/cisco-unified-communications-manager-callmanager-review-8846620)

**["Excellent Solution with Robust Features"](https://www.g2.com/survey_responses/cisco-unified-communications-manager-callmanager-review-12092140)**

**Rating:** 4.0/5.0 stars

_— Verified User in Education Management_

[Read full review](https://www.g2.com/survey_responses/cisco-unified-communications-manager-callmanager-review-12092140)

#### What Are G2 Users Discussing About Cisco Unified Communications Manager (CallManager)?

- [What are the benefits and challenges of using Cisco Unified Communications Manager for enterprise communication?](https://www.g2.com/discussions/what-are-the-benefits-and-challenges-of-using-cisco-unified-communications-manager-for-enterprise-communication)
- [What is Cisco Unified Communications Manager (CallManager) used for?](https://www.g2.com/discussions/what-is-cisco-unified-communications-manager-callmanager-used-for)
- [What is the latest version of Cisco Call Manager?](https://www.g2.com/discussions/what-is-the-latest-version-of-cisco-call-manager)
- [What is Cisco Unified Communications Manager Express?](https://www.g2.com/discussions/what-is-cisco-unified-communications-manager-express)
- [Is Cisco Call Manager a PBX?](https://www.g2.com/discussions/is-cisco-call-manager-a-pbx)

### [Truecaller for Business](https://www.g2.com/products/truecaller-truecaller-for-business/reviews)

Truecaller’s Verified Business Caller ID enables businesses to maintain their brand identity when reaching out to customers via calls. They can build their customer communication around trust, context, and credibility, by displaying their business caller ID more authentically with verification badges, a tamper-proof presentation of their brand name and logo, and a green screen. Moreover, businesses can add call reason to make their communication more purposeful and life easier for customers. The solution helps businesses to maintain their brand reputation by negating the activities of scammers, who exploit the absence of a verified business caller ID to incessantly spam customers. When customers see the green verified screen, they get positive reassurance that the person calling them is a genuine business representative and not an imposter. This way businesses don’t miss out on opportunities as they can connect with customers in the right way and for the right reasons. With Truecaller Verified Business Caller ID, businesses can improve their call efficiency, manage their business numbers, and get deeper insights into campaigns. That being said, our spam algorithms continue to work in the same way and the Truecaller global community of over 270 million active users has the democratic leverage to mark the calls as spam, even if they carry a verified badge and Caller ID. For companies looking to become a Verified Business to create trust and safety in your brand or service, visit business.truecaller.com.

**Average Rating:** 4.4/5.0

**Total Reviews:** 23

#### How Do G2 Users Rate Truecaller for Business?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.8/10)
- **Phone Calls:** 9.5/10 (Category avg: 9.1/10)
- **VOiP Number:** 9.1/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 8.9/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Truecaller for Business?

- **Seller:** [Truecaller](https://www.g2.com/sellers/truecaller)
- **Year Founded:** 2009
- **HQ Location:** Norrmalm, Stockholm County, SE
- **Twitter:** @BizTruecaller  
12,523 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=80461941be57d13f7233e0133c327eec1b5919696b254ccb98be928e5b8f6e16&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fshowcase%2Ftruecaller-for-business%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Staffing and Recruiting, Information Technology and Services
- **Company Size:** 42% Medium, 33% Small

#### What Are Recent G2 Reviews of Truecaller for Business?

**["My truecaller review"](https://www.g2.com/survey_responses/truecaller-for-business-review-8598096)**

**Rating:** 5.0/5.0 stars

_— Santhosh L._

[Read full review](https://www.g2.com/survey_responses/truecaller-for-business-review-8598096)

**["Best Spam Catcher"](https://www.g2.com/survey_responses/truecaller-for-business-review-8547775)**

**Rating:** 4.5/5.0 stars

_— Manoj K._

[Read full review](https://www.g2.com/survey_responses/truecaller-for-business-review-8547775)

### [Global Call Forwarding](https://www.g2.com/products/global-call-forwarding/reviews)

Global Call Forwarding provides International Toll Free Numbers and Local Phone Numbers from many of the 195 countries worldwide. Businesses can use our service to receive & make international phone calls from anywhere. Global Call Forwarding is owned and operated by United World Telecom (UWT), founded in 1996. We are headquartered in Delray Beach, Florida, USA. We have thousands of customers across all industries globally. Some of our long-term customers include MoneyGram, SanDisk, Novartis, MongoDB, and Air Arabia. Our service is trusted by thousands of multinational organizations. The business phone numbers that we provide come loaded with free advanced features that you can easily manage through an online interface. We also offer dedicated account management and technical support 24/7. Try Global Call Forwarding free.

**Average Rating:** 5.0/5.0

**Total Reviews:** 17

#### How Do G2 Users Rate Global Call Forwarding?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.8/10)
- **Phone Calls:** 10.0/10 (Category avg: 9.1/10)
- **VOiP Number:** 10.0/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 10.0/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Global Call Forwarding?

- **Seller:** [Global Call Forwarding](https://www.g2.com/sellers/global-call-forwarding)
- **Year Founded:** 1996
- **HQ Location:** Delray Beach, US
- **Twitter:** @forwardcalls  
795 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b9aa261690b7122a9a59d6638973b14ece142393d511a2a173820d4679a15a54&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F893791%2F&secure%5Burl_type%5D=linkedin_company_website)  
22 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 65% Small, 24% Medium

#### What Do G2 Reviewers Say About Global Call Forwarding?

_AI-generated summary from verified user reviews_

##### Cons

- Users face a major drawback with **number availability issues** as they cannot purchase numbers in Kyrgyzstan.

#### What Are Recent G2 Reviews of Global Call Forwarding?

**["Great experience with this product and team!"](https://www.g2.com/survey_responses/global-call-forwarding-review-7835580)**

**Rating:** 5.0/5.0 stars

_— Lori L._

[Read full review](https://www.g2.com/survey_responses/global-call-forwarding-review-7835580)

**["Easy to use platform and efficient customer service"](https://www.g2.com/survey_responses/global-call-forwarding-review-8555618)**

**Rating:** 5.0/5.0 stars

_— Verified User in Information Technology and Services_

[Read full review](https://www.g2.com/survey_responses/global-call-forwarding-review-8555618)

#### What Are G2 Users Discussing About Global Call Forwarding?

- [What are call forwarding settings?](https://www.g2.com/discussions/what-are-call-forwarding-settings)
- [Is global call forwarding legit?](https://www.g2.com/discussions/is-global-call-forwarding-legit)
- [How does global call forwarding work?](https://www.g2.com/discussions/how-does-global-call-forwarding-work)
- [What are the features of call forwarding?](https://www.g2.com/discussions/what-are-the-features-of-call-forwarding) - 1 comment

### [Textr Team](https://www.g2.com/products/textr-team/reviews)

Textr Team is a business texting and calling app that allows your team to communicate on one platform across any device. Excellent for sole proprietors, start-ups, and small businesses. Get multiple local numbers from US, Canada, United Kingdom including Toll-Free numbers for your business and bring your team members on board to call, text and more.

**Average Rating:** 4.5/5.0

**Total Reviews:** 70

#### How Do G2 Users Rate Textr Team?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.8/10)
- **Phone Calls:** 9.7/10 (Category avg: 9.1/10)
- **VOiP Number:** 9.7/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 8.6/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Textr Team?

- **Seller:** [Textr](https://www.g2.com/sellers/textr)
- **HQ Location:** Markham, ON
- **Twitter:** @TextrInc  
38 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a91fc2c1b864345396b6f7d2995ca9c1ad258bd27c9667b27cece967b4807a6d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftextr%2F&secure%5Burl_type%5D=linkedin_company_website)  
5 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 46% Small, 35% Large

#### What Do G2 Reviewers Say About Textr Team?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Textr Team to be **affordable** , with transparent pricing that benefits small businesses and startups.
- Users value the **intuitive, unified interface** of Textr Team, enhancing communication and productivity across devices.
- Users appreciate the **call recording feature** of Textr Team, enhancing seamless communication and collaboration for teams.
- Users value the **intuitive interface** of Textr Team, which simplifies communication and enhances team collaboration effortlessly.
- Users appreciate the **quick setup** of Textr Team, which simplifies onboarding for small businesses and startups.

##### Cons

- Users report **limited contact import options** in Textr Team, which can delay onboarding processes for teams.
- Users find the **limited features** of Textr Team restrictive, especially regarding integrations and contact imports.
- Users note that the **call quality can lag** on Textr Team, impacting communication effectiveness during use.

#### What Are Recent G2 Reviews of Textr Team?

**["Fast, easy and transparent sign up"](https://www.g2.com/survey_responses/textr-team-review-9134733)**

**Rating:** 5.0/5.0 stars

_— Rita R._

[Read full review](https://www.g2.com/survey_responses/textr-team-review-9134733)

**["All-in-One Communication for Teams: Textr Team Simplifies Business"](https://www.g2.com/survey_responses/textr-team-review-11509823)**

**Rating:** 4.5/5.0 stars

_— Aman Kumar M._

[Read full review](https://www.g2.com/survey_responses/textr-team-review-11509823)

### [Cradle.io](https://www.g2.com/products/cradle-io/reviews)

Calls that log themselves. The cloud phone system for accounting firms in Australia, New Zealand and the UK. Caller ID, click-to-call and AI summaries that write back into FYI, Xero Practice Manager and HubSpot — so your team takes calls from any device and stops paying twice for the same admin.

**Average Rating:** 5.0/5.0

**Total Reviews:** 11

#### How Do G2 Users Rate Cradle.io?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.8/10)
- **Phone Calls:** 9.8/10 (Category avg: 9.1/10)
- **VOiP Number:** 9.7/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 10.0/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Cradle.io?

- **Seller:** [Cradle Limited](https://www.g2.com/sellers/cradle-limited)
- **Year Founded:** 2016
- **HQ Location:** Auckland, New Zealand
- **Twitter:** @letscradlenz  
89 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=695d4543e59b5d56c1aa6018b5f99e30bfc93e0572072587709740a34a8ec451&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F15180145%2F&secure%5Burl_type%5D=linkedin_company_website)  
4 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 73% Small, 27% Medium

#### What Are Recent G2 Reviews of Cradle.io?

**["Great cloud based phone solution "](https://www.g2.com/survey_responses/cradle-io-review-3544266)**

**Rating:** 4.5/5.0 stars

_— Stuart W._

[Read full review](https://www.g2.com/survey_responses/cradle-io-review-3544266)

**["Fantastic onboarding and user experience"](https://www.g2.com/survey_responses/cradle-io-review-3329055)**

**Rating:** 5.0/5.0 stars

_— Aaron C._

[Read full review](https://www.g2.com/survey_responses/cradle-io-review-3329055)

#### What Are G2 Users Discussing About Cradle.io?

- [What is Cradle.io used for?](https://www.g2.com/discussions/what-is-cradle-io-used-for)

### [Sangoma Unified Communications Platform](https://www.g2.com/products/sangoma-unified-communications-platform/reviews)

Sangoma’s Unified Communications (UC) platform is a fully integrated, in-house solution designed to empower businesses with essential communications tools — available in cloud, hybrid, or on-premises deployments. Built on over 40 years of engineering expertise, Sangoma delivers the control, flexibility, and reliability modern organizations need across industries like healthcare, retail, restaurants, education, hospitality, and manufacturing. At the heart of Sangoma’s UC offering is the Innovation Foundry, where continuous R&D drives the evolution of AI communications. This approach delivers rapid, agile improvements to meet the real-world needs of customers and partners. From API integrations and workflow automation to purpose-built vertical solutions, Sangoma ensures that innovation isn't a buzzword — it's built in. - Cloud UCaaS: Easy to deploy and manage, ideal for businesses with limited IT resources - Hybrid UCaaS: Combines the scalability of cloud with the security of on-prem. Designed for high-reliability use cases like healthcare, with local survivability and 4G/5G failover - On-Prem UC: Best for government, education, and municipal sectors seeking full control and traditional telephony functionality Sangoma’s UC platform integrates with Microsoft Teams and CRMs like Salesforce, and can be paired with contact center tools, plug-and-play phones (wired and wireless), headsets, and accessories. It also supports VoIP gateways, Session Border Controllers for secure remote connectivity, and managed security and networking solutions.

**Average Rating:** 4.2/5.0

**Total Reviews:** 240

#### How Do G2 Users Rate Sangoma Unified Communications Platform?

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.8/10)
- **Phone Calls:** 9.3/10 (Category avg: 9.1/10)
- **VOiP Number:** 9.1/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 9.5/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Sangoma Unified Communications Platform?

- **Seller:** [Sangoma](https://www.g2.com/sellers/sangoma)
- **Year Founded:** 1984
- **HQ Location:** Markham, ON
- **Twitter:** @Sangoma  
6,562 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=183cba1439bacc9086050b4b43d87674c6120a454ce7b1d903a2c4aa27f15bac&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F106543%2F&secure%5Burl_type%5D=linkedin_company_website)  
604 employees on LinkedIn®
- **Ownership:** TSX-V:STC

#### Who Uses This Product?

- **Who Uses This:** IT Manager, IT Director
- **Top Industries:** Hospital & Health Care, Financial Services
- **Company Size:** 51% Small, 48% Medium

#### What Do G2 Reviewers Say About Sangoma Unified Communications Platform?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Sangoma Unified Communications Platform, facilitating seamless communication and collaboration.
- Users appreciate the **seamless integration of business tools** in Sangoma, making communication efficient and hassle-free.
- Users value the **reliable performance** of Sangoma Unified Communications Platform, praising its seamless integration and uptime.
- Users appreciate the **reliable call quality** of Sangoma Unified Communications, enhancing their communication efficiency and satisfaction.
- Users appreciate the **seamless integration** of video, voice, messaging, and collaboration in Sangoma, enhancing team productivity.

##### Cons

- Users find the **setup process complex** , making it challenging for those without telephony expertise to configure effectively.
- Users find **difficult settings management** to complicate configurations, especially for those lacking telephony expertise.
- Users find Sangoma to be **expensive** compared to competitors, particularly due to high licensing and add-on costs.
- Users find the **high cost** of Sangoma's platform to be a concern compared to similar service providers.
- Users find the **lack of intuitiveness** in Sangoma's platform frustrating, noting an outdated interface and complex setup.

#### What Are Recent G2 Reviews of Sangoma Unified Communications Platform?

**["Convenient Features and Seamless Customer Support for my Business"](https://www.g2.com/survey_responses/sangoma-unified-communications-platform-review-11579937)**

**Rating:** 5.0/5.0 stars

_— Jordan S._

[Read full review](https://www.g2.com/survey_responses/sangoma-unified-communications-platform-review-11579937)

**["Sangoma makes it easy"](https://www.g2.com/survey_responses/sangoma-unified-communications-platform-review-11579745)**

**Rating:** 4.5/5.0 stars

_— Verified User in Insurance_

[Read full review](https://www.g2.com/survey_responses/sangoma-unified-communications-platform-review-11579745)

#### What Are G2 Users Discussing About Sangoma Unified Communications Platform?

- [What is Switchvox used for?](https://www.g2.com/discussions/what-is-switchvox-used-for)

### [MiVoice Business](https://www.g2.com/products/mivoice-business/reviews)

The MiVoice Business phone system is designed to meet the needs of businesses from 5 to 65,000 users, whether they have a single site or multi-site networks that span the globe.

**Average Rating:** 4.0/5.0

**Total Reviews:** 75

#### How Do G2 Users Rate MiVoice Business?

- **Has the product been a good partner in doing business?:** 7.1/10 (Category avg: 8.8/10)
- **Phone Calls:** 8.9/10 (Category avg: 9.1/10)
- **VOiP Number:** 8.1/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 8.3/10 (Category avg: 8.6/10)

#### Who Is the Company Behind MiVoice Business?

- **Seller:** [Mitel Networks](https://www.g2.com/sellers/mitel-networks-01d2c63e-d7d9-47b7-9278-bf4db28c95a9)
- **Year Founded:** 1972
- **HQ Location:** Kanata, Ontario
- **Twitter:** @Mitel  
22,451 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5a4734231cccb07e4478cf7d109b6d1ed6635375229b8f5b42c0a5461f77465b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F4924%2F&secure%5Burl_type%5D=linkedin_company_website)  
4,011 employees on LinkedIn®
- **Total Revenue (USD mm):** $1,300

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Insurance
- **Company Size:** 77% Medium, 13% Small

#### What Are Recent G2 Reviews of MiVoice Business?

**["Excellent communication platform for businesses!"](https://www.g2.com/survey_responses/mivoice-business-review-4932791)**

**Rating:** 4.0/5.0 stars

_— Verified User in Staffing and Recruiting_

[Read full review](https://www.g2.com/survey_responses/mivoice-business-review-4932791)

**["Mitel"](https://www.g2.com/survey_responses/mivoice-business-review-6487300)**

**Rating:** 5.0/5.0 stars

_— Verified User in Telecommunications_

[Read full review](https://www.g2.com/survey_responses/mivoice-business-review-6487300)

#### What Are G2 Users Discussing About MiVoice Business?

- [What is MiVoice Business used for?](https://www.g2.com/discussions/what-is-mivoice-business-used-for)

### [Bria](https://www.g2.com/products/bria/reviews)

Bria (formerly X-Lite) is a softphone solution designed to extend the capabilities of your call server, PBX, or VoIP service so you can take calls anywhere on both desktop and mobile devices, and augment your communications with team messaging, HD video conferencing and screen sharing capabilities, hosted by CounterPath. Experience crystal clear audio and HD, 1080p video calls whether in your office or on-the-go; and manage calls easily with intuitive call recording, music on hold, and call transfer functions. Need more collaboration features? Bria Teams includes team messaging, screen sharing, and HD video conferencing with up to 200 participants! Easily talk, chat, meet, and share on any device in one efficient app that syncs calling and messaging history across devices so you're always in the loop. Bria also includes a user-friendly web management portal for centrally setting up calling accounts and team members. Once configured, all users need to do is log in to their apps with their email and password and they're ready to start communicating and collaborating!

**Average Rating:** 4.4/5.0

**Total Reviews:** 62

#### How Do G2 Users Rate Bria?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.8/10)
- **Phone Calls:** 9.4/10 (Category avg: 9.1/10)
- **VOiP Number:** 9.3/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 8.6/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Bria?

- **Seller:** [CounterPath](https://www.g2.com/sellers/counterpath)
- **Year Founded:** 2002
- **HQ Location:** Vancouver, BC
- **Twitter:** @CounterPath  
2,016 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e63c723dc38a2083089230ff4a45ada4a1920f5eb0ce4305725b665c62536880&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F380563%2F&secure%5Burl_type%5D=linkedin_company_website)  
27 employees on LinkedIn®
- **Ownership:** NASDAQ:CPAH

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services
- **Company Size:** 56% Small, 40% Medium

#### What Do G2 Reviewers Say About Bria?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate Bria's **flexibility and feature-rich interface** , enabling seamless communication and collaboration effortlessly.
- Users love the **affordability** of Bria, finding it easy to set up and sleek for a clutter-free workspace.
- Users love the **ease of setup and caller ID feature** , enjoying a cleaner, less cluttered office environment.
- Users praise the **call quality** of Bria, enjoying clear communications through a sleek, clutter-free setup.
- Users value the **VOIP connectivity** of Bria, enabling sales teams to answer work calls on-the-go.

##### Cons

- Users experience **performance issues** with Bria, facing lags, freezes, and frequent sound and reliability problems.
- Users find it challenging to manage **access issues** with Bria, particularly when attempting to turn off notifications effectively.
- Users report significant **audio issues** with Bria, including call drops and app reliability problems affecting communication.
- Users frequently experience **audio problems** , including sound issues and calls dropping, affecting their communication reliability.
- Users report **call drops** and sound issues with Bria, affecting their communication reliability significantly.

#### What Are Recent G2 Reviews of Bria?

**["BRIA 5: Reliable, Clear Call Quality and an Easy-to-Use Interface"](https://www.g2.com/survey_responses/bria-review-12619520)**

**Rating:** 5.0/5.0 stars

_— Grant S._

[Read full review](https://www.g2.com/survey_responses/bria-review-12619520)

**["Affordable, Tailored Phone Service That Fits Our Business"](https://www.g2.com/survey_responses/bria-review-12695342)**

**Rating:** 4.5/5.0 stars

_— Bill L._

[Read full review](https://www.g2.com/survey_responses/bria-review-12695342)

#### What Are G2 Users Discussing About Bria?

- [What is Bria used for?](https://www.g2.com/discussions/what-is-bria-used-for) - 1 comment
- [How do you use a Bria phone?](https://www.g2.com/discussions/how-do-you-use-a-bria-phone)
- [What is Bria enterprise?](https://www.g2.com/discussions/what-is-bria-enterprise) - 1 comment
- [How do you use Bria?](https://www.g2.com/discussions/how-do-you-use-bria)
- [What is Bria software?](https://www.g2.com/discussions/what-is-bria-software)

### [Unitel Voice](https://www.g2.com/products/unitel-voice/reviews)

Unitel Voice is the business builder's phone system. It lets you run your business from anywhere using any device. Easy to set up and use. Backed by amazing customer support that understands that busy small business owners don't have time for overcomplicated tech. - Built for Business Builders - Run your business from anywhere - Not overcomplicated or overpriced - Amazing USA-Based Support

**Average Rating:** 4.7/5.0

**Total Reviews:** 10

#### How Do G2 Users Rate Unitel Voice?

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.8/10)
- **Phone Calls:** 9.2/10 (Category avg: 9.1/10)
- **VOiP Number:** 8.7/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 7.8/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Unitel Voice?

- **Seller:** [UniTel Voice](https://www.g2.com/sellers/unitel-voice)
- **Year Founded:** 2011
- **HQ Location:** Naperville, US
- **Twitter:** @UniTelVoice  
3,282 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=376cd0032965a1c66d2dcb3d74b79c15efea3dbcb90411f16d646bdc02a5f4c2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Funitel-voice&secure%5Burl_type%5D=linkedin_company_website)  
10 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 90% Small, 10% Medium

#### What Do G2 Reviewers Say About Unitel Voice?

_AI-generated summary from verified user reviews_

##### Pros

- Users highlight the **exceptional customer service** of Unitel Voice, blending reliable technology with genuine support for business growth.
- Users value the **convenience** of having supportive customer service like Frank, enhancing their overall experience with Unitel Voice.
- Users praise the **responsive and knowledgeable customer service** of Unitel Voice, greatly enhancing their experience and support.
- Users commend the **prompt and helpful customer support** of Unitel Voice, particularly praising representatives like Frank S.
- Users find Unitel Voice to be **extremely easy to use** , enabling quick learning for their teams without issues.

##### Cons

- Users find the interface of Unitel Voice **lacking in intuitiveness** , which limits exploration of its features.
- Users find the **limited features** of Unitel Voice lacking compared to competitors, impacting their overall satisfaction.

#### What Are Recent G2 Reviews of Unitel Voice?

**["Effortless Setup and Use—A True Business Partner"](https://www.g2.com/survey_responses/unitel-voice-review-12163504)**

**Rating:** 5.0/5.0 stars

_— Mike H._

[Read full review](https://www.g2.com/survey_responses/unitel-voice-review-12163504)

**["Affordable, Easy to Use, and Helpful Support"](https://www.g2.com/survey_responses/unitel-voice-review-12908583)**

**Rating:** 5.0/5.0 stars

_— Valerie R._

[Read full review](https://www.g2.com/survey_responses/unitel-voice-review-12908583)

### [Grasshopper](https://www.g2.com/products/grasshopper/reviews)

Grasshopper is the virtual phone system built for small businesses that want to look and operate like pros - without the added complexity or high cost. Trusted by over 150,000 customers, Grasshopper is the app-based solution entrepreneurs rely on to stay connected and in control of their customer communications, while keeping their personal number private. With shared inboxes and shared numbers, collaborating with your team is easier than ever. Route calls, customize greetings, and keep customer conversations organized so nothing slips through the cracks. Setup is easy, simply set up your call tree, download the app, and start calling & texting customers – no technical headaches, and no complex configuration challenges. At Grasshopper we know the value of a dollar, that’s why we keep our plans low starting at just $14/month (and offer unlimited users!) to make your small business budget stretch big. Backed by decades of experience serving small businesses, Grasshopper provides reliable service, clear call quality, and effortless setup. The result? A polished, professional presence that builds trust, protects your privacy, and helps your business stay responsive, agile, and ready for every opportunity.

**Average Rating:** 3.9/5.0

**Total Reviews:** 162

#### How Do G2 Users Rate Grasshopper?

- **Has the product been a good partner in doing business?:** 7.6/10 (Category avg: 8.8/10)
- **Phone Calls:** 8.9/10 (Category avg: 9.1/10)
- **VOiP Number:** 8.9/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 7.7/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Grasshopper?

- **Seller:** [GoTo](https://www.g2.com/sellers/goto-e9cfa0d5-5de0-41fa-9bc6-a0e0ce54cb86)
- **Year Founded:** 2003
- **HQ Location:** Boston, MA
- **Twitter:** @goto  
41,211 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c36bce21331780a56ed18c4420c1c18d88af55b922dce06cdc8cff0c4ec83019&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F37788%2F&secure%5Burl_type%5D=linkedin_company_website)  
994 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, CEO
- **Top Industries:** Information Technology and Services, Consumer Services
- **Company Size:** 86% Small, 9% Medium

#### What Do G2 Reviewers Say About Grasshopper?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **international calling features** of Grasshopper, enabling seamless communication with clients across borders.
- Users love the **easy connection** feature of Grasshopper, enabling seamless calls to clients in North America from abroad.
- Users find the **sign-up process intuitive** , making it easy to get started with Grasshopper.
- Users value the **powerful messaging features** of Grasshopper, enhancing their communication efficiency with calls and texts.
- Users find Grasshopper's **VoIP services** effective for making calls, texts, and managing voicemails seamlessly.

##### Cons

- Users highlight the **difficulties in customer service** , especially when trying to cancel their Grasshopper subscription.
- Users highlight the **difficulties in account cancellation** , facing frustrating hurdles and poor customer service experiences.
- Users express frustration over the **high cancellation costs** and cumbersome process, reflecting a poor overall experience.
- Users report frequent **background issues** with Grasshopper, including app freezes and dropped calls that disrupt communication.
- Users experience frustrating **call drops** and frequent freezes, requiring constant restarts and updates that often fail.

#### What Are Recent G2 Reviews of Grasshopper?

**["Empowers Our Communication, Needs Better Scheduling Tools"](https://www.g2.com/survey_responses/grasshopper-review-12737967)**

**Rating:** 4.0/5.0 stars

_— Marisa M._

[Read full review](https://www.g2.com/survey_responses/grasshopper-review-12737967)

**["Easy to Use, Great Performance, and Reasonably Priced"](https://www.g2.com/survey_responses/grasshopper-review-12655882)**

**Rating:** 5.0/5.0 stars

_— Verified User in Medical Practice_

[Read full review](https://www.g2.com/survey_responses/grasshopper-review-12655882)

#### What Are G2 Users Discussing About Grasshopper?

- [What is Grasshopper used for?](https://www.g2.com/discussions/what-is-grasshopper-used-for)
- [How much does Grasshopper really cost?](https://www.g2.com/discussions/how-much-does-grasshopper-really-cost)
- [How does grasshopper work?](https://www.g2.com/discussions/how-does-grasshopper-work)
- [What is Grasshopper connect?](https://www.g2.com/discussions/what-is-grasshopper-connect) - 1 comment
- [What is Grasshopper software used for?](https://www.g2.com/discussions/what-is-grasshopper-software-used-for) - 1 comment

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[Browse VoIP Providers Themes](/categories/voip-providers/themes)

 ![Neeraja Prakash](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neeraja Prakash")
NP

Researched and written by [Neeraja Prakash](https://research.g2.com/insights/author/neeraja-prakash)

Updated April 9, 2026

Voice over Internet Protocol (VoIP) software transmits phone calls over an IP network without relying on traditional telephone infrastructure, functioning as a modern alternative to private branch exchange (PBX) systems. It helps organizations cut communication costs, support remote work, and maintain secure calling capabilities.

### Core Capabilities of Voice over Internet Protocol (VoIP) Software

To qualify for inclusion in the VoIP category, a product must:

- Provide VoIP PBX systems for businesses or offer a VoIP softphone application
- Include features that help manage incoming calls, such as call forwarding, call transferring, and routing
- Enable real-time network monitoring via dashboards
- Offer integration compatibility with communication and CRM platforms

### Common use cases for Voice over Internet Protocol (VoIP) Software

VoIP software supports scalable, reliable communication for internal collaboration and customer-facing interactions. It also benefits teams using related tools such as [video conferencing software](https://www.g2.com/categories/video-conferencing), [UCaaS platforms](https://www.g2.com/categories/ucaas-platforms), [contact center software](https://www.g2.com/categories/contact-center), and [CRM systems](https://www.g2.com/categories/crm).

### How Voice over Internet Protocol (VoIP) Software Differs from Other Tools

VoIP differs from traditional PBX by replacing legacy on-premises telephony systems with IP-based calling, reducing infrastructure and maintenance costs while improving flexibility for remote and hybrid teams. Compared with broader UCaaS platforms, VoIP primarily focuses on voice calling, softphones, and SIP-based PBX functionality, though VoIP is typically a core component of most UCaaS offerings.

### Insights from G2 on Voice over Internet Protocol (VoIP) Software

Based on category trends on G2, VoIP's reliability, cost savings, ease of remote access, and the convenience of softphone options that replace or supplement physical desk phones.

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