Unitel Voice Reviews & Product Details

Unitel Voice has been an outstanding partner for my business, MYKOS Business Consulting. From day one, their service has been incredibly easy to set up and even easier to use, which allowed me to stay focused on growing my business instead of managing phone systems.

What really sets Unitel apart is their customer service—responsive, knowledgeable, and genuinely helpful whenever I’ve had a question or needed support. It’s rare to find a provider that combines reliable technology with people who actually care about your success. Review collected by and hosted on G2.com.

There is nothing I dislike about Unitel Voice. Review collected by and hosted on G2.com.

I was having issues with setting up my account sent in an email and was immediately greeted with a gentleman name Frank S he helped me and was extremely kind and understanding on my busy schedule. I really appreciate his assistance great employee he deserves a raise. Review collected by and hosted on G2.com.

No issues as of now all is well with the service Review collected by and hosted on G2.com.

A straight forwad VOIP easy to use and can teach your team the basics in just a few. there is no issues in being able to learn how to use the app. Review collected by and hosted on G2.com.

The interface seems a bit outdated compared to the several options in the market and i do believe thats is an area they can capitalize on. There is not much to be able to explore on it nor the advanced features it is just a basic voip. Review collected by and hosted on G2.com.

I would say that this presented me an option of having a permanent phone number for my business. It was easy to set up, the customer support was excellent and it was super easy to integrate with my smartphone. Review collected by and hosted on G2.com.

I don't have dislikes. I have not encountered issues. Review collected by and hosted on G2.com.

Frank was a huge help in getting us going with the proper settings and using all the features the platform has to offer. Big mahalo Frank! Review collected by and hosted on G2.com.

There is nothing yet. The platform has all the features a small business needs. Review collected by and hosted on G2.com.

I own and manage a boutique PR and Communications firm and wanted a professional answering service and business phone number, without the cost of a full-scale answering service. I searched several options before finding UniTel and so far, it has been the perfect solution for what I am looking for. I purchased the "Start-Up" plan for $9.99 + taxes and fees (monthly total = $15), which includes one phone number, 500 monthly minutes, three users, and access to the mobile app. After entering my business information, I was able to pick from a 1-800 number or a local number. I chose the 1-800 option because the phone number choices were more memorable (e.g., 1-855-550-9700). Next, I entered my payment information and then opened the dashboard. The one aspect I like most about UniTel is that allows you to set up multiple extensions, so I can route prospective clients, current clients, and all other matters through my phone system. The other aspect I like is that I can upload a unique message for business hour calls and non-business hour calls. I hired a voice-over artist on Fiverr to record the message. I uploaded my voice message and that's it - calls are routed to me and my clients have an easy way to reach out. Review collected by and hosted on G2.com.

I've used UniTel now for six months and so far, no complaints. They offer excellent customer service and video tutorials that explain how to set up your virtual phone system. That said, if you are a larger firm with multiple extensions, you may need to purchase a more robust plan that I have to avoid extra fees from going over your minute limit. Review collected by and hosted on G2.com.

Quick to get setup and their customer support system provided the answers I needed for the solution they offered. Review collected by and hosted on G2.com.

Nothing so far. It’s perfect for what I need. Review collected by and hosted on G2.com.

I could literally be in another country and still take/make calls as if I were in my office. The software was extremely easy to use and allowed me to be accessible to clients without having to give them my cell number. Review collected by and hosted on G2.com.

Absolutely nothing. I highly recommend this. Review collected by and hosted on G2.com.

Wendy listened to my issues and resolved them quickly. She is head and shoulders above the last few people I spoke with at Unitel. Review collected by and hosted on G2.com.

Wendy was perfect A++. She is exactly what a CSR should be! Review collected by and hosted on G2.com.