Diabolocom

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67 reviews
  • 1 profiles
  • 20 categories
Average star rating
4.2
Serving customers since
2005
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Star Rating

38
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Diabolocom Reviews

Review Filters
Profile Name
Star Rating
38
19
9
1
0
David S.
DS
David S.
Mid-Market (51-1000 emp.)
10/27/2026
Validated Reviewer
Review source: Seller invite
Translated Using AI

Easy to deploy and affordable, but too many interface changes harm usability

Diabolocom is an easy-to-implement solution, quick to configure, and reasonably priced
ED
Emilie D.
Mid-Market (51-1000 emp.)
10/26/2026
Validated Reviewer
Verified Current User
Review source: Seller invite

P1 Issues Need More Proactive Support and Visibility, while Project team is responsive and helpful

The project team, namely Axel, is responsive, knowledgeable, and genuinely committed to helping us understand our solution and improve it.
BS
Ben S.
Enterprise (> 1000 emp.)
10/22/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Translated Using AI

Continuous Monitoring and Remarkable Responsiveness: Alim Top Always Available

The monitoring with the teams is continuous and the responsiveness is remarkable. Alim Top is always available to answer our questions and support us. His help is particularly valuable and greatly contributes to the advancement of our topics.

About

Contact

HQ Location:
Paris, FR

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What is Diabolocom?

Diabolocom is a cloud-based communication platform designed to enhance customer engagement through integrated voice, chat, and email solutions. Catering primarily to businesses, Diabolocom offers tools for contact center management, enabling organizations to streamline customer interactions and improve service efficiency. Their platform is user-friendly and supports advanced features such as analytics, reporting, and automation, helping companies optimize their customer support processes. For more information, visit their website at https://www.diabolocom.com/en/.

Details

Year Founded
2005