Truecaller’s Verified Business Caller ID enables businesses to maintain their brand identity when reaching out to customers via calls. They can build their customer communication around trust, context, and credibility, by displaying their business caller ID more authentically with verification badges, a tamper-proof presentation of their brand name and logo, and a green screen. Moreover, businesses can add call reason to make their communication more purposeful and life easier for customers.
The solution helps businesses to maintain their brand reputation by negating the activities of scammers, who exploit the absence of a verified business caller ID to incessantly spam customers. When customers see the green verified screen, they get positive reassurance that the person calling them is a genuine business representative and not an imposter. This way businesses don’t miss out on opportunities as they can connect with customers in the right way and for the right reasons.
With Truecaller Verified Business Caller ID, businesses can improve their call efficiency, manage their business numbers, and get deeper insights into campaigns.
That being said, our spam algorithms continue to work in the same way and the Truecaller global community of over 270 million active users has the democratic leverage to mark the calls as spam, even if they carry a verified badge and Caller ID.
For companies looking to become a Verified Business to create trust and safety in your brand or service, visit business.truecaller.com.