# Best VoIP Providers for Small Business - Page 3

## How Many VoIP Providers Products Does G2 Track?

**Total Products under this Category:** 425

### Category Stats (Aug 2026)

- **Average Rating:** 4.37/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Phone2 (+4.77%) - Among all products in this category, Phone2 recorded the largest rating increase compared to last month

_Last updated: August 04, 2026_

## How Does G2 Rank VoIP Providers Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 61,200+ Authentic Reviews
- 425+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for VoIP Providers
 ![G2 Grid® for VoIP Providers plotting products by satisfaction and market presence](https://www.g2.com/categories/voip-providers/grids.png?focus%5B%5D=53495&focus%5B%5D=1173&focus%5B%5D=129760&focus%5B%5D=1451753&focus%5B%5D=62716&focus%5B%5D=17446&focus%5B%5D=141649&focus%5B%5D=73205)

Highlighted products: Nextiva, RingEX, Quo, Zoom Phone, Crexendo, Telnyx CPaaS, Yeastar P-Series PBX System, and Intermedia Unite.

Underlying data: [Grid® JSON](https://www.g2.com/categories/voip-providers/grids.json?focus%5B%5D=nextiva&focus%5B%5D=ringex&focus%5B%5D=quo-quo&focus%5B%5D=zoom-zoom-phone&focus%5B%5D=crexendo&focus%5B%5D=telnyx-cpaas&focus%5B%5D=yeastar-p-series-pbx-system&focus%5B%5D=intermedia-unite&segment=small-business)

**Sponsored**

### Navan (Formerly TripActions)

Navan is the global AI-powered business travel and expense platform that makes travel easy for frequent travelers. From finding flights and hotels, to automating expense reconciliation, with 24/7 support along the way, Navan delivers an intuitive experience travelers love and finance teams rely on. See how Navan customers benefit and learn more at navan.com.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=118&secure%5Bchosen_at%5D=2026-08-05T23%3A18%3A27Z&secure%5Bdisplayable_resource_id%5D=378&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=39331&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=39331&secure%5Bresource_id%5D=118&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fvoip-providers%2Fsmall-business%3Fpage%3D3&secure%5Btoken%5D=cee2340fc8dd2e35b137c832203a23a3affdaf27a19642c432b50835cb99e8b9&secure%5Burl%5D=https%3A%2F%2Fnavan.com%2Fget-started%2Fdemo%3Futm_medium%3DPaidReviews%26utm_source%3Dg2%26utm_campaign%3DReviewsite_G2_AMER_All_US_EN_TravExp_Pro_NA_All_All_All_Keyword_Review_Demo_Demo_Gated_FY26Q2_H&secure%5Burl_type%5D=custom_url)

### [CallHippo](https://www.g2.com/products/callhippo/reviews)

CallHippo is a next-generation business phone system that helps you connect with your customers.CallHippo is easy-to-use while offering robust functionality with advanced features like Power Dailer and Automatic call distribution. Our Extensive reporting and seamless integrations empower sales and service teams to have effective conversations with customers. Providing World-Class support 24\*7 and Accessible by desktop and mobile-app, CallHippo is trusted by over 5000 companies worldwide.

**Average Rating:** 4.4/5.0

**Total Reviews:** 405

#### How Do G2 Users Rate CallHippo?

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.8/10)
- **Phone Calls:** 8.8/10 (Category avg: 9.1/10)
- **VOiP Number:** 8.8/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 8.5/10 (Category avg: 8.6/10)

#### Who Is the Company Behind CallHippo?

- **Seller:** [CallHippo](https://www.g2.com/sellers/callhippo)
- **Year Founded:** 2016
- **HQ Location:** Claymont, Delaware
- **Twitter:** @CallHippo  
458 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e15216bef4a89adacfb44409d6444008b8131991d1f4c0cb6d242db35c8faf36&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F13241094%2F&secure%5Burl_type%5D=linkedin_company_website)  
96 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Founder
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 74% Small, 22% Medium

#### What Do G2 Reviewers Say About CallHippo?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of CallHippo, praising its intuitive interface and quick setup for all team members.
- Users highlight the **excellent call quality** of CallHippo, making virtual communication feel effortless and natural.
- Users appreciate the **easy setup** of CallHippo, finding it intuitive and accessible for all team members.
- Users appreciate the **reliable call quality** of CallHippo, enhancing their communication efficiency and customer connections.
- Users praise the **responsive customer support** of CallHippo, highlighting their immediate assistance and attention to customer experience.

##### Cons

- Users find the **costs of CallHippo quite high** compared to other VoIP services with better plans.
- Users find the **high costs** of CallHippo less competitive compared to other VOIP services and alternatives.
- Users frequently experience **call quality issues** with CallHippo, particularly during peak usage or unstable internet conditions.
- Users find the **customer service lacking** , with limited availability and outdated support channels impacting their experience.
- Users find **limited features** frustrating, especially when advanced options require higher pricing plans for access.

#### What Are Recent G2 Reviews of CallHippo?

**["Call Recording and Dashboard Make Performance Tracking Effortless"](https://www.g2.com/survey_responses/callhippo-review-13039318)**

**Rating:** 5.0/5.0 stars

_— Sourabh G._

[Read full review](https://www.g2.com/survey_responses/callhippo-review-13039318)

**["Intuitive, Reliable Calling with Powerful Analytics and Smooth Onboarding"](https://www.g2.com/survey_responses/callhippo-review-13060997)**

**Rating:** 5.0/5.0 stars

_— Nabi R._

[Read full review](https://www.g2.com/survey_responses/callhippo-review-13060997)

#### What Are G2 Users Discussing About CallHippo?

- [What is CallHippo used for?](https://www.g2.com/discussions/what-is-callhippo-used-for) - 2 comments

### [Softphone.Pro](https://www.g2.com/products/softphone-pro/reviews)

VoIP phone app designed for those who handle hundreds calls a day: call center agents, sales pros and support teams. You can use Softphone.Pro with your existing VoIP provider, cloud PBX, Asterisk, FreePBX, Elastix, Issabel PBX and any other SIP server. Best for small and medium teams of 5-50 agents. Built-in Zoho, Hubspot, Pipedrive and Zendesk integrations. Instant click-to-call and screen pop-up integration with 3-rd party CRM and Helpdesk software. No developers needed! Real-time supervisor dashboard, online reporting, call and screen recording.

**Average Rating:** 4.6/5.0

**Total Reviews:** 65

#### How Do G2 Users Rate Softphone.Pro?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.8/10)
- **Phone Calls:** 9.6/10 (Category avg: 9.1/10)
- **VOiP Number:** 8.3/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 9.2/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Softphone.Pro?

- **Seller:** [Softphone.Pro](https://www.g2.com/sellers/softphone-pro)
- **Year Founded:** 2015
- **HQ Location:** Kostanay, Kazakhstan
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9ad7ff2cb45bf2bc926810092d0b21a00274960d27da370b23bfdc3ba2bc0e7a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fvedisoftltd%2F&secure%5Burl_type%5D=linkedin_company_website)  
3 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO
- **Top Industries:** Telecommunications, Computer Software
- **Company Size:** 82% Small, 17% Medium

#### What Do G2 Reviewers Say About Softphone.Pro?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Softphone.Pro's **easy integration** highly beneficial, enabling seamless setup and user-friendly experiences.
- Users value the **ease of use** of Softphone.Pro, appreciating its intuitive design and quick setup for daily tasks.
- Users find Softphone.Pro's **easy setup** process ideal for quick configuration and integration across teams.
- Users find Softphone.Pro's **easy implementation** enhances their experience, leading to quick and efficient integration with minimal issues.
- Users praise the **intuitive interface** of Softphone.Pro, highlighting its ease of use and seamless configuration.

##### Cons

- Users express concern over the **lack of proactivity from customer service** , wishing for more active support and follow-up.
- Users find the **high cost** of Softphone.Pro to be a significant downside despite its overall functionality.
- Users find the **pricing relatively high** , which affects their overall perception of Softphone.Pro.
- Users face **performance issues** with Softphone.Pro, particularly concerning window scaling and disappearing windows during use.
- Users express concerns about **time constraints** due to slow support response and lack of a mobile version.

#### What Are Recent G2 Reviews of Softphone.Pro?

**["Great experience with Softphone.Pro"](https://www.g2.com/survey_responses/softphone-pro-review-12017821)**

**Rating:** 5.0/5.0 stars

_— Abdulla Z._

[Read full review](https://www.g2.com/survey_responses/softphone-pro-review-12017821)

**["Promising Experience with Smooth Integration and Support, Despite Areas for Improvement"](https://www.g2.com/survey_responses/softphone-pro-review-11030845)**

**Rating:** 5.0/5.0 stars

_— Hiago S._

[Read full review](https://www.g2.com/survey_responses/softphone-pro-review-11030845)

### [Streams.AI](https://www.g2.com/products/streams-ai/reviews)

Streams.AI by PanTerra Networks is a unified, AI-powered cloud-based communications platform designed to help businesses streamline communication and engagement efforts. The solution integrates voice, video, messaging, file sharing, and contact center functionalities into a single, user-friendly interface. Streams.AI allows teams of all sizes to connect and collaborate seamlessly, eliminating the need to juggle multiple applications. Streams.AI encompasses businesses across various sectors, particularly those in industries that prioritize security and uptime, such as healthcare, finance, and legal. These organizations often require robust communication solutions that can adapt to their evolving needs. Streams.AI is designed to support these requirements, offering features that enhance productivity and facilitate effective collaboration from any device. Streams.AI offers advanced contact center features, such as auto-attendant routing and call analytics, which help organizations manage customer interactions more effectively. Administrative controls are built into the system, allowing IT teams to customize settings and monitor usage, ensuring that the platform aligns with organizational policies and compliance requirements. One of the standout aspects of Streams.AI is its commitment to security and reliability. With built-in compliance measures and 24/7 support, PanTerra Networks provides a managed communications experience that businesses can trust. This level of support is particularly crucial for industries that handle sensitive information, as it ensures that communications remain secure and uninterrupted. Stream.AI's scalability means that it can grow alongside any business, accommodating increasing demands without compromising performance. Security and reliability are standout aspects of Streams.AI, as the platform incorporates built-in compliance measures and offers 24/7 support. PanTerra Networks provides a managed communications experience that businesses can trust. This commitment to security ensures that communications remain secure and uninterrupted, fostering confidence and engagement among users. By integrating multiple functionalities into a single customer engaging platform, Streams.AI simplifies workflows and fosters a more connected and efficient work environment.

**Average Rating:** 4.3/5.0

**Total Reviews:** 37

#### How Do G2 Users Rate Streams.AI?

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.8/10)
- **Phone Calls:** 9.6/10 (Category avg: 9.1/10)
- **VOiP Number:** 7.8/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 9.4/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Streams.AI?

- **Seller:** [PanTerra Networks](https://www.g2.com/sellers/panterra-networks)
- **Company Website:** www.panterranetworks.com
- **Year Founded:** 2001
- **HQ Location:** San Jose, California
- **Twitter:** @panterranetwork  
467 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=13ff64e9f24892bc030b1d3391ebe8174c03d18f28102c1bd306ae2402f4e9ca&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F27096%2F&secure%5Burl_type%5D=linkedin_company_website)  
133 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 51% Small, 31% Medium

#### What Do G2 Reviewers Say About Streams.AI?

_AI-generated summary from verified user reviews_

##### Pros

- Users highlight the **exceptional reliability** of Streams.AI, making it a trusted choice for communication needs.
- Users appreciate the **seamless cloud storage experience** of Streams.AI, enhancing patient care and communication efficiency.
- Users find Streams.AI to be **exceptionally easy to use** , enhancing their workflow and maintaining high care standards.
- Users praise the **high quality** of Streams.AI, benefiting from exceptional service and reliability in healthcare delivery.
- Users commend the **business tools** of Streams.AI for enhancing patient care and enabling flexible service delivery.

##### Cons

- Users face a **difficult interface** that complicates navigation and can lead to frustration when making changes.
- Users find the **admin portal inconvenient** , often forgetting processes and facing issues with message and extension management.
- Users find the **admin portal cumbersome** , often forgetting processes due to its lack of intuitiveness.
- Users find the **admin control issues** frustrating, especially when needing to recall the process for changes.
- Users find the admin portal **complex and unintuitive** , leading to frustrations when managing extensions and making changes.

#### What Are Recent G2 Reviews of Streams.AI?

**["Easy to Use, Competitive Pricing, and Amazing Support"](https://www.g2.com/survey_responses/streams-ai-review-12774016)**

**Rating:** 5.0/5.0 stars

_— Verified User in Legal Services_

[Read full review](https://www.g2.com/survey_responses/streams-ai-review-12774016)

**["Outstanding Customer Service and Excellent Value"](https://www.g2.com/survey_responses/streams-ai-review-12529303)**

**Rating:** 5.0/5.0 stars

_— jen r._

[Read full review](https://www.g2.com/survey_responses/streams-ai-review-12529303)

#### What Are G2 Users Discussing About Streams.AI?

- [What software do streamers use to stream?](https://www.g2.com/discussions/what-software-do-streamers-use-to-stream)
- [What is the function of broadcast software?](https://www.g2.com/discussions/streams-what-is-the-function-of-broadcast-software)
- [What are Streams software?](https://www.g2.com/discussions/what-are-streams-software) - 1 comment
- [What are features of streaming?](https://www.g2.com/discussions/what-are-features-of-streaming)

### [Genesys Cloud CX](https://www.g2.com/fr/products/genesys-cloud-cx/reviews)

Genesys Cloud CX® est une solution d'orchestration d'expérience alimentée par l'IA qui permet aux organisations de coordonner les interactions entre clients et employés à chaque point de contact. En connectant les données, les systèmes et les flux de travail en temps réel, elle aide les entreprises à offrir des expériences plus cohérentes et personnalisées qui améliorent la fidélité, l'efficacité et les résultats commerciaux globaux. La solution réunit l'IA ; l'engagement vocal et numérique ; le routage intelligent et l'automatisation ; la gestion de l'engagement des effectifs ; et l'orchestration de parcours de bout en bout dans une solution cloud unifiée. Son architecture ouverte et flexible permet aux organisations de s'intégrer facilement aux systèmes existants, réduisant la complexité tout en créant une expérience plus connectée à travers les canaux et en permettant l'innovation sans perturbation. Les organisations utilisent Genesys Cloud CX pour accélérer le temps de mise en valeur grâce à un déploiement rapide et des capacités faciles à déployer, tout en réduisant le coût de service grâce à l'automatisation pilotée par l'IA. La personnalisation en temps réel et les interactions contextuelles aident à améliorer la satisfaction client, tandis que les capacités natives de l'IA améliorent la productivité des agents, rationalisent les flux de travail et soutiennent une prise de décision plus rapide et plus informée. Une couche de données unifiée fournit des informations en temps réel et assure des expériences fluides à travers les canaux, éliminant les silos et améliorant la visibilité à travers les opérations. La gouvernance de l'IA intégrée soutient une adoption sécurisée, conforme et explicable, ce qui est particulièrement important pour les industries réglementées. Conçue pour l'échelle d'entreprise, la plateforme offre une haute disponibilité, stabilité et sécurité, avec la scalabilité et la flexibilité pour soutenir les opérations mondiales et les besoins commerciaux en évolution tout en maintenant la résilience. Genesys Cloud CX est largement utilisé par des organisations de toutes tailles pour orchestrer des expériences client personnalisées à grande échelle, améliorer l'efficacité, simplifier la pile technologique et générer un retour sur investissement mesurable.

**Average Rating:** 4.4/5.0

**Total Reviews:** 1,468

#### How Do G2 Users Rate Genesys Cloud CX?

- **the product a-t-il été un bon partenaire commercial?:** 8.5/10 (Category avg: 8.8/10)
- **Appels téléphoniques:** 9.6/10 (Category avg: 9.1/10)
- **Numéro VoIP:** 9.1/10 (Category avg: 9.0/10)
- **Appels de bureau à bureau:** 8.7/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Genesys Cloud CX?

- **Vendeur:** [Genesys](https://www.g2.com/fr/sellers/genesys)
- **Site Web de l'entreprise:** www.genesys.com
- **Année de fondation:** 1990
- **Emplacement du siège social:** Menlo Park, CA
- **Twitter:** @Genesys  
32,180 abonnés Twitter
- **Page LinkedIn®:** [www.linkedin.com](https://www.g2.com/fr/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3547218b0d552bcecdf111c8d197252c4dce8c2ddc2ffe5bceabde22115e5fc1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F601919%2F&secure%5Burl_type%5D=linkedin_company_website)  
8,569 employés sur LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Avocat de la cause, Manager
- **Top Industries:** Technologie de l'information et services, Services financiers
- **Company Size:** 45% Medium, 40% Large

#### What Do G2 Reviewers Say About Genesys Cloud CX?

_AI-generated summary from verified user reviews_

##### Pros

- Les utilisateurs trouvent que Genesys Cloud CX est **exceptionnellement facile à utiliser** , permettant aux utilisateurs professionnels de gérer indépendamment les configurations.
- Les utilisateurs apprécient l' **évolution continue des fonctionnalités** de Genesys Cloud CX, améliorant les opérations du centre de contact et la satisfaction des utilisateurs.
- Les utilisateurs apprécient la **fiabilité** de Genesys Cloud CX, louant son accessibilité et son soutien à la continuité des affaires.
- Les utilisateurs apprécient l' **efficacité** de Genesys Cloud CX, améliorant l'agilité et simplifiant les opérations du centre de contact à travers plusieurs canaux.
- Les utilisateurs apprécient l' **interface intuitive** de Genesys Cloud CX, améliorant la gestion des interactions avec les clients et la performance de la main-d'œuvre.

##### Cons

- Les utilisateurs notent les **fonctionnalités limitées** de Genesys Cloud CX, en particulier dans la traduction vocale et la disponibilité des outils.
- Les utilisateurs notent les **fonctionnalités manquantes** dans Genesys Cloud CX, y compris la personnalisation limitée du tableau de bord et les options de reporting complexes.
- Les utilisateurs trouvent la **complexité de l'interface** difficile, surtout pour les nouveaux venus qui naviguent à travers de multiples fonctionnalités et paramètres.
- Les utilisateurs trouvent les **capacités de reporting inadéquates** de Genesys Cloud CX frustrantes, nécessitant des efforts supplémentaires pour obtenir des informations de base.
- Les utilisateurs trouvent que la **avec Genesys Cloud CX, car l'interface et les fonctionnalités peuvent être déroutantes au début.**

#### What Are Recent G2 Reviews of Genesys Cloud CX?

**["Configuration sans effort, intégrations puissantes"](https://www.g2.com/fr/survey_responses/genesys-cloud-cx-review-12997137)**

**Rating:** 5.0/5.0 stars

_— Lucas A._

[Read full review](https://www.g2.com/fr/survey_responses/genesys-cloud-cx-review-12997137)

**["Puissance omnicanale centralisée avec des rapports en temps réel perspicaces"](https://www.g2.com/fr/survey_responses/genesys-cloud-cx-review-13150184)**

**Rating:** 5.0/5.0 stars

_— Utilisateur vérifié à Technologie de l'information et services_

[Read full review](https://www.g2.com/fr/survey_responses/genesys-cloud-cx-review-13150184)

#### What Are G2 Users Discussing About Genesys Cloud CX?

- [À quoi sert Genesys Cloud CX ?](https://www.g2.com/fr/discussions/what-is-genesys-cloud-cx-used-for) - 3 comments, 2 upvotes
- [What kind of software is zendesk?](https://www.g2.com/fr/discussions/what-kind-of-software-is-zendesk) - 2 comments
- [Quels sont les 4 avantages les plus importants d'Active Directory ?](https://www.g2.com/fr/discussions/what-are-the-4-most-important-benefits-of-active-directory) - 1 comment
- [Que fait Genesys Cloud pour Salesforce ?](https://www.g2.com/fr/discussions/what-does-genesys-cloud-for-salesforce-do) - 2 comments
- [Does Genesys integrate with Salesforce?](https://www.g2.com/fr/discussions/purecloud-for-salesforce-does-genesys-integrate-with-salesforce)

### [Bandwidth](https://www.g2.com/products/bandwidth-bandwidth/reviews)

With Bandwidth, enterprises deliver exceptional communication experiences everywhere. We enable you to integrate voice, messaging, and emergency services into your communications the way you want. Offering the simplicity of one command center, the Bandwidth platform enables a fully customized employee and customer communications stack with: - Dynamic communication APIs - The most direct-to-carrier integrations in the world - An owned and operated network that reaches 65+ countries - Automation to manage it all and get call quality and message deliverability insights via the Bandwidth app You scale with reliability, compliance expertise, and award-winning support.

**Average Rating:** 4.4/5.0

**Total Reviews:** 456

#### How Do G2 Users Rate Bandwidth?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.8/10)
- **Phone Calls:** 9.1/10 (Category avg: 9.1/10)
- **VOiP Number:** 9.3/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 8.9/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Bandwidth?

- **Seller:** [Bandwidth](https://www.g2.com/sellers/bandwidth)
- **Company Website:** www.bandwidth.com
- **Year Founded:** 1999
- **HQ Location:** Raleigh, NC
- **Twitter:** @bandwidth  
10,453 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=545a132e73fe39d2d484571fd6bee98e0b5b6f26d248e686cb58bef72bc7e73a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F19149%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,246 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Owner
- **Top Industries:** Telecommunications, Information Technology and Services
- **Company Size:** 44% Small, 36% Medium

#### What Do G2 Reviewers Say About Bandwidth?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Bandwidth's platform to have **ease of use** , making porting and number management straightforward and efficient.
- Users commend the **excellent customer support** and efficient resolution of issues, enhancing overall service experience.
- Users value the **responsive customer service** of Bandwidth, making problem resolution simple and efficient.
- Users appreciate the **reliable service** of Bandwidth, benefiting from excellent support and efficient data management tools.
- Users appreciate the **navigation ease** of Bandwidth's portal, simplifying porting and number management significantly.

##### Cons

- Users find the **complex setup for beginners** of Bandwidth challenging, affecting their initial experience and usability.
- Users express frustration with **customer service variability** , highlighting unhelpful support and challenges in setup processes.
- Users experience **messaging issues** with Bandwidth, including complex setup and limited customer support, affecting their overall experience.
- Users are frustrated with **time constraints** affecting password updates and support access, complicating their overall experience.
- Users experience **delays** in support response times, making problem resolution frustrating and less convenient.

#### What Are Recent G2 Reviews of Bandwidth?

**["Great Account Manager and RCS Team Support"](https://www.g2.com/survey_responses/bandwidth-review-12305144)**

**Rating:** 4.5/5.0 stars

_— Jesse D._

[Read full review](https://www.g2.com/survey_responses/bandwidth-review-12305144)

**["Exceptional Voice Quality & Support, Streamlined Setup"](https://www.g2.com/survey_responses/bandwidth-review-6641960)**

**Rating:** 5.0/5.0 stars

_— Bob Z._

[Read full review](https://www.g2.com/survey_responses/bandwidth-review-6641960)

#### What Are G2 Users Discussing About Bandwidth?

- [How do you increase bandwidth?](https://www.g2.com/discussions/how-do-you-increase-bandwidth)
- [What is bandwidth phone carrier?](https://www.g2.com/discussions/what-is-bandwidth-phone-carrier)
- [How can I monitor bandwidth?](https://www.g2.com/discussions/how-can-i-monitor-bandwidth)
- [What's using my bandwidth?](https://www.g2.com/discussions/what-s-using-my-bandwidth)

### [TeleCMI](https://www.g2.com/fr/products/telecmi/reviews)

TeleCMI est une plateforme de communication cloud unifiée de nouvelle génération conçue pour aider les entreprises à rationaliser les interactions avec les clients et à stimuler une croissance mesurable. En tant que solution puissante de téléphonie cloud et système de téléphonie d'entreprise, TeleCMI regroupe les appels, SMS, WhatsApp et d'autres canaux dans un tableau de bord intelligent, facilitant ainsi la gestion efficace des conversations par les équipes de vente et de support. Conçu pour les entreprises modernes, TeleCMI offre des fonctionnalités avancées, notamment des solutions IVR, un logiciel de numérotation automatique, un logiciel de centre de contact cloud, des numéros de téléphone virtuels et des systèmes de téléphonie VoIP. Ces outils permettent aux entreprises d'automatiser les flux de travail, de réduire les appels manqués, d'améliorer les temps de réponse et de renforcer l'engagement client. Avec une intégration CRM transparente et des API de téléphonie flexibles, les entreprises peuvent connecter leur système de communication directement avec leur CRM existant, leur service d'assistance ou leurs applications personnalisées. Que vous soyez une startup, une PME ou une grande entreprise, le système PBX hébergé et la plateforme de centre de contact de TeleCMI permettent à votre équipe de se connecter avec des prospects depuis n'importe quel appareil, n'importe où. En unifiant plusieurs canaux dans une interface unique basée sur le cloud, TeleCMI améliore la productivité tout en offrant une expérience client cohérente. L'un des plus grands avantages ? Appels et SMS illimités—idéal pour les équipes de vente et de support en forte croissance qui dépendent d'une communication régulière. Si vous recherchez le meilleur fournisseur de téléphonie cloud en Inde, une solution de centre d'appels évolutive ou un système de communication d'entreprise abordable, TeleCMI est conçu pour offrir performance et fiabilité. Curieux de voir comment cela fonctionne ? Commencez votre essai gratuit sans risque aujourd'hui—aucun engagement, juste une communication d'entreprise plus intelligente.

**Average Rating:** 4.8/5.0

**Total Reviews:** 300

#### How Do G2 Users Rate TeleCMI?

- **the product a-t-il été un bon partenaire commercial?:** 9.7/10 (Category avg: 8.8/10)
- **Appels téléphoniques:** 9.6/10 (Category avg: 9.1/10)
- **Numéro VoIP:** 9.6/10 (Category avg: 9.0/10)
- **Appels de bureau à bureau:** 9.1/10 (Category avg: 8.6/10)

#### Who Is the Company Behind TeleCMI?

- **Vendeur:** [TeleCMI](https://www.g2.com/fr/sellers/telecmi)
- **Année de fondation:** 2016
- **Emplacement du siège social:** chennai, Tamil Nadu
- **Twitter:** @TeleCMI  
40 abonnés Twitter
- **Page LinkedIn®:** [www.linkedin.com](https://www.g2.com/fr/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f68910070c9af1622d11e37e61d670fd860067190efcce3507c3642eafe10a4b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F13205902%2F&secure%5Burl_type%5D=linkedin_company_website)  
97 employés sur LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Manager, Directeur
- **Top Industries:** Technologie de l'information et services, Gestion de l'éducation
- **Company Size:** 45% Medium, 42% Small

#### What Do G2 Reviewers Say About TeleCMI?

_AI-generated summary from verified user reviews_

##### Pros

- Les utilisateurs apprécient la **facilité d'utilisation** de TeleCMI, le trouvant rapide et intuitif pour intégrer de nouveaux agents.
- Les utilisateurs apprécient le **excellent support client** de TeleCMI, améliorant leur expérience globale et la facilité d'installation.
- Les utilisateurs apprécient les **excellentes fonctionnalités de support et d'intégration** de TeleCMI, améliorant la productivité et la qualité des appels.
- Les utilisateurs trouvent que la **configuration facile** de TeleCMI améliore l'intégration et simplifie le processus d'intégration sans problèmes techniques.
- Les utilisateurs apprécient la **qualité d'appel fiable** de TeleCMI, améliorant la productivité grâce à une connectivité et une performance constantes.

##### Cons

- Les utilisateurs sont frustrés par le **manque de fonctionnalités de l'application mobile** , en particulier l'accès limité à l'historique au-delà d'un mois.
- Les utilisateurs trouvent le **tableau de bord trop complexe** et suggèrent de simplifier l'interface utilisateur pour une meilleure expérience.
- Les utilisateurs estiment que les **options de personnalisation limitées** restreignent leur capacité à personnaliser et simplifier l'interface TeleCMI.
- Les utilisateurs trouvent les **fonctionnalités manquantes** de TeleCMI limitantes, surtout en ce qui concerne l'accessibilité des journaux d'appels et la navigation sur le tableau de bord.
- Les utilisateurs trouvent **l'amélioration de l'UX nécessaire** , indiquant un besoin d'une interface plus conviviale et simplifiée.

#### What Are Recent G2 Reviews of TeleCMI?

**["Une solution de communication fiable pour les établissements éducatifs"](https://www.g2.com/fr/survey_responses/telecmi-review-13115429)**

**Rating:** 5.0/5.0 stars

_— Payel P._

[Read full review](https://www.g2.com/fr/survey_responses/telecmi-review-13115429)

**["Plateforme idéale pour la gestion des appels et la productivité de l'équipe"](https://www.g2.com/fr/survey_responses/telecmi-review-13110455)**

**Rating:** 5.0/5.0 stars

_— Summeet k._

[Read full review](https://www.g2.com/fr/survey_responses/telecmi-review-13110455)

#### What Are G2 Users Discussing About TeleCMI?

- [À quoi sert TeleCMI ?](https://www.g2.com/fr/discussions/what-is-telecmi-used-for)

### [VirtualPBX](https://www.g2.com/products/virtualpbx/reviews)

We built the very first cloud phone system back in 1997. Today, we’re still keeping it simple for small businesses: fast, reliable calling, no contracts, and no hidden fees. Get every single feature on one smarter plan. Stay connected to your team and customers from anywhere. Need an extra set of hands? Smart AI tools answer calls and handle routine tasks so you can do more with less. And our real, US-based support is always here to help.

**Average Rating:** 4.2/5.0

**Total Reviews:** 35

#### How Do G2 Users Rate VirtualPBX?

- **Has the product been a good partner in doing business?:** 7.9/10 (Category avg: 8.8/10)
- **Phone Calls:** 8.7/10 (Category avg: 9.1/10)
- **VOiP Number:** 9.6/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 8.2/10 (Category avg: 8.6/10)

#### Who Is the Company Behind VirtualPBX?

- **Seller:** [VirtualPBX](https://www.g2.com/sellers/virtualpbx)
- **Year Founded:** 1997
- **HQ Location:** San Jose, CA
- **Twitter:** @VirtualPBX  
5,359 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f4f282255ce764ceb0deaca9bcdd7a69ea5bc116d39c8e949fa9b18d7bec9ef1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F108679%2F&secure%5Burl_type%5D=linkedin_company_website)  
31 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 97% Small, 3% Medium

#### What Do G2 Reviewers Say About VirtualPBX?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **excellent customer support** of VirtualPBX, highlighting their professionalism and attentive service.
- Users highlight the **exceptional customer service** of VirtualPBX, praising the professionalism and support provided by the team.
- Users praise the **helpful customer service** of VirtualPBX, noting professionalism and thorough support throughout their experience.
- Users praise the **excellent customer service** of VirtualPBX, appreciating the thorough assistance and support provided.
- Users highlight the **efficiency** of VirtualPBX, appreciating prompt service and smooth onboarding processes.

#### What Are Recent G2 Reviews of VirtualPBX?

**["Reliable Communication with Stellar Support"](https://www.g2.com/survey_responses/virtualpbx-review-12686476)**

**Rating:** 5.0/5.0 stars

_— Misael S._

[Read full review](https://www.g2.com/survey_responses/virtualpbx-review-12686476)

**["VirtualPBX: Essential for Solopreneurs, Easy Call Management"](https://www.g2.com/survey_responses/virtualpbx-review-12980109)**

**Rating:** 5.0/5.0 stars

_— Vernon D._

[Read full review](https://www.g2.com/survey_responses/virtualpbx-review-12980109)

#### What Are G2 Users Discussing About VirtualPBX?

- [Which platforms can be used to host CompletePBX 5?](https://www.g2.com/discussions/which-platforms-can-be-used-to-host-completepbx-5)
- [What are softphone apps?](https://www.g2.com/discussions/what-are-softphone-apps)
- [What does PBX stand for?](https://www.g2.com/discussions/what-does-pbx-stand-for)
- [What is virtual PBX software?](https://www.g2.com/discussions/what-is-virtual-pbx-software)

### [SalesCaptain](https://www.g2.com/products/salescaptain-inc-salescaptain/reviews)

SalesCaptain is an all-in-one communication platform with a chat based AI agent builder, designed for modern businesses. It unifies phone calls, texting, webchat, and social media messaging into a single collaborative inbox. With SalesCaptain, you can easily create AI-powered phone and text agents to handle calls, answer queries, route leads, filter spam, and automate tasks — all without any technical expertise. SalesCaptain also includes a suite of built-in business apps for managing reviews, appointments, lead stages, team leaderboards, and more — giving you everything you need to streamline customer engagement and team performance in one platform. Build drag-and-drop automations, connect with 50+ popular platforms like HubSpot, Booker, Clio, and ServiceFusion, or go deeper with API, webhooks, and Zapier support. Whether you're a startup or a multi-location enterprise, SalesCaptain helps you scale communication and customer engagement with ease.

**Average Rating:** 4.3/5.0

**Total Reviews:** 234

#### How Do G2 Users Rate SalesCaptain?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.8/10)

#### Who Is the Company Behind SalesCaptain?

- **Seller:** [SalesCaptain](https://www.g2.com/sellers/salescaptain-0ad71d1f-2581-417b-b396-fc2e2582d6e6)
- **Year Founded:** 2020
- **HQ Location:** New York, US
- **Twitter:** @SalesCaptainInc  
157 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e5bf3e8f34d26d945a18a2e220f628264bfbc16700ef77e9ab831262c26e12b6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsalescaptainhq&secure%5Burl_type%5D=linkedin_company_website)  
25 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Marketing Manager, Operations Manager
- **Top Industries:** Marketing and Advertising, Retail
- **Company Size:** 70% Small, 28% Medium

#### What Do G2 Reviewers Say About SalesCaptain?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **automation features** of SalesCaptain, enhancing workflow and maintaining customer engagement effortlessly.
- Users value the **clear and consistent communication** from SalesCaptain, enhancing client experience and organization significantly.
- Users appreciate the **ease of use** of SalesCaptain, streamlining client communication and enhancing organization and efficiency.
- Users appreciate SalesCaptain for its **immediate response capability** , ensuring no leads go cold during busy times.
- Users appreciate the **clear and consistent communication** from SalesCaptain, enhancing client experience and building trust.

##### Cons

- Users note a **steep learning curve** for initial setup, making customization and advanced features challenging at first.
- Users find the **time-consuming onboarding** process frustrating, particularly for larger teams and new users of SalesCaptain.
- Users desire **more sophisticated reporting** in SalesCaptain to better analyze key performance metrics and gain insights.
- Users express frustration over **limited customization** , wishing for more flexibility in dashboards and reporting options.
- Users note a **steep learning curve** for initial setup and advanced configuration, requiring time to adjust to features.

#### What Are Recent G2 Reviews of SalesCaptain?

**["AI That Simplifies the Sales Process"](https://www.g2.com/survey_responses/salescaptain-review-13199326)**

**Rating:** 4.5/5.0 stars

_— Kendrick P._

[Read full review](https://www.g2.com/survey_responses/salescaptain-review-13199326)

**["Fantastic all in one communication tool"](https://www.g2.com/survey_responses/salescaptain-review-13182010)**

**Rating:** 4.5/5.0 stars

_— Ashlyn W._

[Read full review](https://www.g2.com/survey_responses/salescaptain-review-13182010)

### [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews)

JustCall is the only AI-powered business communication platform that brings calls, texts, email, and WhatsApp together in one place. It helps customer-facing teams work more efficiently, respond faster, and connect better with prospects and customers. 6,000+ businesses worldwide use JustCall to: - Manage all customer conversations from a single platform - Automate routine tasks and workflows - Get real-time AI insights to improve conversations - Ensure 24/7 coverage with inbound AI Voice Agents (outbound support coming soon) Key features: - Calling: Global phone numbers, inbound/outbound calling, smart routing, auto/predictive/power dialers - Messaging: SMS & MMS, workflows, bots, shared WhatsApp inbox, multi-level IVR, shared email inbox - AI tools: Real-time agent assist, AI coaching, sentiment analysis, call scoring, live monitoring, SMS Copilot, inbound AI Voice Agent - Integrations & collaboration: 100+ CRM integrations, collaborative team workspace

**Average Rating:** 4.3/5.0

**Total Reviews:** 2,361

#### How Do G2 Users Rate JustCall?

- **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 8.8/10)
- **Phone Calls:** 9.0/10 (Category avg: 9.1/10)
- **VOiP Number:** 8.8/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 7.6/10 (Category avg: 8.6/10)

#### Who Is the Company Behind JustCall?

- **Seller:** [Saas Labs](https://www.g2.com/sellers/saas-labs)
- **Company Website:** www.saaslabs.co
- **Year Founded:** 2016
- **HQ Location:** Palo Alto, California
- **Twitter:** @saas\_labs  
319 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=09cee811816c94d65e7739f2d391c244b66232e5e00dc8510ca60d3f50280d8e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F10436435%2F&secure%5Burl_type%5D=linkedin_company_website)  
416 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Account Executive
- **Top Industries:** Computer Software, Financial Services
- **Company Size:** 59% Small, 31% Medium

#### What Do G2 Reviewers Say About JustCall?

_AI-generated summary from verified user reviews_

##### Pros

- Users find JustCall's **ease of use** impressive, highlighting its straightforward setup and intuitive interface for seamless communication.
- Users enjoy the **s seamless integration** of calls, SMS, and CRM in JustCall, enhancing efficiency and organization.
- Users value how JustCall brings **simplicity to business communication** , streamlining tasks and enhancing efficiency effortlessly.
- Users commend the **excellent customer support** of JustCall, highlighting its responsiveness and effective issue resolution.
- Users love the **efficient call management** of JustCall, enjoying seamless integrations and a user-friendly interface.

##### Cons

- Users often face **call issues** with JustCall, including lag and difficulties in transferring calls and monitoring effectively.
- Users find the **call functionality cumbersome** , facing issues like multiple clicks and unstable call quality while traveling.
- Users experience **connection issues** with JustCall, including call quality drops and disruptions due to unstable internet.
- Users find **missing features** like lack of SMS support and limited customization hinder their experience with JustCall.
- Users experience **poor call quality** with JustCall, often facing drops and interruptions due to unstable internet connections.

#### What Are Recent G2 Reviews of JustCall?

**["Integration with HubSpot Enhances Call Management"](https://www.g2.com/survey_responses/justcall-review-13141009)**

**Rating:** 4.0/5.0 stars

_— Paul W._

[Read full review](https://www.g2.com/survey_responses/justcall-review-13141009)

**["Easy-to-Use Calling Platform with Reliable Performance and Helpful AI Insights"](https://www.g2.com/survey_responses/justcall-review-12953018)**

**Rating:** 5.0/5.0 stars

_— Richard L._

[Read full review](https://www.g2.com/survey_responses/justcall-review-12953018)

### [Zadarma Cloud PBX](https://www.g2.com/products/zadarma-cloud-pbx/reviews)

Zadarma provides a comprehensive voice telecommunication solution for companies of all sizes. From virtual numbers in over 110 countries and free Cloud PBX to free CRM, AI voice agent, Call Tracking and various website widgets - you can fully establish your business phone system in a matter of a few minutes and at attractive rates.

**Average Rating:** 4.6/5.0

**Total Reviews:** 30

#### How Do G2 Users Rate Zadarma Cloud PBX?

- **Has the product been a good partner in doing business?:** 5.4/10 (Category avg: 8.8/10)
- **Phone Calls:** 8.0/10 (Category avg: 9.1/10)
- **VOiP Number:** 8.5/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 6.2/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Zadarma Cloud PBX?

- **Seller:** [Zadarma](https://www.g2.com/sellers/zadarma)
- **Year Founded:** 2006
- **HQ Location:** London, England
- **Twitter:** @ZadarmaHQ  
1,142 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2545c4b5222a907e44928e140e09d269051ac5c7afae5e52a12aecd83e42adce&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fzadarma%2F&secure%5Burl_type%5D=linkedin_company_website)  
40 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services
- **Company Size:** 83% Small, 17% Medium

#### What Do G2 Reviewers Say About Zadarma Cloud PBX?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **seamless integration** of Zadarma Cloud PBX, enabling efficient communication and enhancing workflow without extra admin tasks.
- Users value the **easy integration** of Zadarma Cloud PBX, enhancing productivity and streamlining communication workflows effortlessly.
- Users appreciate the **ease of use** of Zadarma Cloud PBX, enabling quick setup and consistent performance without coding.
- Users find the **easy setup** of Zadarma Cloud PBX enables quick deployment and effective routing for support desks.
- Users commend the **consistent reliability** of Zadarma Cloud PBX, enhancing workflow and ensuring seamless communication management.

##### Cons

- Users face **call issues** with Zadarma Cloud PBX, experiencing unreliable connections and occasional failures during calls.
- Users find the **platform limitations** of Zadarma Cloud PBX restrictive for complex voice app functionalities and call reliability.
- Users face **browser compatibility issues** that led to a need for standardization and troubleshooting for optimal performance.
- Users find that the **complex processes** in Zadarma Cloud PBX feel overly structured, limiting creativity in their applications.
- Users report **connection issues** with Zadarma Cloud PBX, which may disrupt service and require reliable internet connections.

#### What Are Recent G2 Reviews of Zadarma Cloud PBX?

**["Call Queues and Stats Dashboard Keep Our Team Organized During Peak Periods"](https://www.g2.com/survey_responses/zadarma-cloud-pbx-review-12877061)**

**Rating:** 5.0/5.0 stars

_— Elena M._

[Read full review](https://www.g2.com/survey_responses/zadarma-cloud-pbx-review-12877061)

**["Flexible PBX That Keeps High-Volume Hotel Calls Organized"](https://www.g2.com/survey_responses/zadarma-cloud-pbx-review-12904850)**

**Rating:** 5.0/5.0 stars

_— Leone S._

[Read full review](https://www.g2.com/survey_responses/zadarma-cloud-pbx-review-12904850)

#### What Are G2 Users Discussing About Zadarma Cloud PBX?

- [What are the benefits of cloud PBX?](https://www.g2.com/discussions/what-are-the-benefits-of-cloud-pbx)
- [What is PBX Zadarma?](https://www.g2.com/discussions/what-is-pbx-zadarma) - 1 comment
- [What are some features of a PBX?](https://www.g2.com/discussions/what-are-some-features-of-a-pbx) - 1 comment

### [net2phone](https://www.g2.com/products/net2phone-g2/reviews)

net2phone is an AI-powered business communication solutions provider offering Unified Communications (UCaaS), contact center (CCaaS), AI agent, and performance coaching software for businesses focused on customer experience. Backed by 30+ years of expertise and trusted by 500,000+ users, net2phone helps businesses eliminate communication friction so every conversation drives retention and growth. Communication breaks down when channels are scattered, tools don't talk to each other, and information gets buried across platforms. net2phone solves this with a connected business VoIP and unified communications platform built for teams that can't afford dropped context or slow resolution times. Unite: Unified Communications unifies voice, messaging, video, and chat in a single place. Features include call and video recording with transcription, sentiment analysis on voice calls, automated action-item tracking, and AI-generated follow-up emails — reducing the tool-switching that slows teams down. uContact: Omnichannel Contact Center gives high-volume sales and support teams the automation, AI-driven routing, and real-time dashboards needed to deliver consistent omnichannel customer experiences at scale. Coach AI: Performance Intelligence analyzes 100% of voice, video, and text interactions, giving managers full visibility into team performance with sentiment analysis, call summaries, and targeted coaching recommendations by user or department. AI Agent: Intelligent Task Automation handles inquiries and completes workflows — answering questions, resolving support cases, scheduling, and managing returns — across phone and chat, with support for 30+ languages and seamless handoff to human agents. Every net2phone solution connects to the tools businesses already use, with a built-in drag-and-drop workflow builder that lets teams automate processes across the entire suite without writing code. Rather than just deploying software, net2phone provides expert guidance at every step — from workflow design to system integration to ongoing optimization, that guidance is backed by enterprise-grade security across every solution. All of this ensures unified communications and contact center technology actually deliver measurable retention and growth.

**Average Rating:** 4.4/5.0

**Total Reviews:** 184

#### How Do G2 Users Rate net2phone?

- **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 8.8/10)
- **Phone Calls:** 8.9/10 (Category avg: 9.1/10)
- **VOiP Number:** 9.2/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 9.0/10 (Category avg: 8.6/10)

#### Who Is the Company Behind net2phone?

- **Seller:** [net2phone](https://www.g2.com/sellers/net2phone)
- **Year Founded:** 1996
- **HQ Location:** Newark, NJ
- **Twitter:** @net2phone  
1,900 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=412490181338bc5856e1ccdced2926d51de5d3b2104c5e49dbaa0af9150cc4a3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2965%2F&secure%5Burl_type%5D=linkedin_company_website)  
308 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Office Manager, Owner
- **Top Industries:** Construction, Information Technology and Services
- **Company Size:** 80% Small, 18% Medium

#### What Do G2 Reviewers Say About net2phone?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of net2phone, benefiting from its simple tracking and management features.
- Users praise Net2Phone for their **exceptional customer service** , highlighting prompt responses and eagerness to assist.
- Users commend the **responsive and helpful customer support** of Net2Phone, making their experience notably positive.
- Users highlight the **affordability** of net2phone, noting significant cost savings compared to competitors.
- Users appreciate the **responsive and helpful customer service** of net2phone, enhancing their overall experience and satisfaction.

##### Cons

- Users experience notable **connection issues** due to minimal integration support, affecting call functionality and usability.
- Users report **poor customer service** , receiving minimal support with integrations and lacking transparency in billing processes.
- Users criticize the **poor customer support** from net2phone, noting unresponsiveness and lack of effective assistance during issues.
- Users find the system to lack **intuitiveness** , making certain features harder to access and use effectively.
- Users express frustration with **long wait times** for support and poor handling of equipment setup and billing inquiries.

#### What Are Recent G2 Reviews of net2phone?

**["Superior product, exceptional service"](https://www.g2.com/survey_responses/net2phone-review-10486200)**

**Rating:** 5.0/5.0 stars

_— Heather S._

[Read full review](https://www.g2.com/survey_responses/net2phone-review-10486200)

**["Effortless Call Tracking and Remote Work Made Easy"](https://www.g2.com/survey_responses/net2phone-review-12000748)**

**Rating:** 4.0/5.0 stars

_— Jennifer C._

[Read full review](https://www.g2.com/survey_responses/net2phone-review-12000748)

#### What Are G2 Users Discussing About net2phone?

- [What is net2phone Canada used for?](https://www.g2.com/discussions/what-is-net2phone-canada-used-for) - 1 comment
- [Is net2phone free?](https://www.g2.com/discussions/is-net2phone-free) - 2 comments
- [Is net2phone reliable?](https://www.g2.com/discussions/is-net2phone-reliable) - 4 comments

### [Sangoma Unified Communications Platform](https://www.g2.com/products/sangoma-unified-communications-platform/reviews)

Sangoma’s Unified Communications (UC) platform is a fully integrated, in-house solution designed to empower businesses with essential communications tools — available in cloud, hybrid, or on-premises deployments. Built on over 40 years of engineering expertise, Sangoma delivers the control, flexibility, and reliability modern organizations need across industries like healthcare, retail, restaurants, education, hospitality, and manufacturing. At the heart of Sangoma’s UC offering is the Innovation Foundry, where continuous R&D drives the evolution of AI communications. This approach delivers rapid, agile improvements to meet the real-world needs of customers and partners. From API integrations and workflow automation to purpose-built vertical solutions, Sangoma ensures that innovation isn't a buzzword — it's built in. - Cloud UCaaS: Easy to deploy and manage, ideal for businesses with limited IT resources - Hybrid UCaaS: Combines the scalability of cloud with the security of on-prem. Designed for high-reliability use cases like healthcare, with local survivability and 4G/5G failover - On-Prem UC: Best for government, education, and municipal sectors seeking full control and traditional telephony functionality Sangoma’s UC platform integrates with Microsoft Teams and CRMs like Salesforce, and can be paired with contact center tools, plug-and-play phones (wired and wireless), headsets, and accessories. It also supports VoIP gateways, Session Border Controllers for secure remote connectivity, and managed security and networking solutions.

**Average Rating:** 4.2/5.0

**Total Reviews:** 240

#### How Do G2 Users Rate Sangoma Unified Communications Platform?

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.8/10)
- **Phone Calls:** 9.3/10 (Category avg: 9.1/10)
- **VOiP Number:** 9.1/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 9.5/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Sangoma Unified Communications Platform?

- **Seller:** [Sangoma](https://www.g2.com/sellers/sangoma)
- **Year Founded:** 1984
- **HQ Location:** Markham, ON
- **Twitter:** @Sangoma  
6,562 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=183cba1439bacc9086050b4b43d87674c6120a454ce7b1d903a2c4aa27f15bac&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F106543%2F&secure%5Burl_type%5D=linkedin_company_website)  
607 employees on LinkedIn®
- **Ownership:** TSX-V:STC

#### Who Uses This Product?

- **Who Uses This:** IT Manager, IT Director
- **Top Industries:** Hospital & Health Care, Financial Services
- **Company Size:** 51% Small, 48% Medium

#### What Do G2 Reviewers Say About Sangoma Unified Communications Platform?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Sangoma Unified Communications Platform, facilitating seamless communication and collaboration.
- Users appreciate the **seamless integration of business tools** in Sangoma, making communication efficient and hassle-free.
- Users value the **reliable performance** of Sangoma Unified Communications Platform, praising its seamless integration and uptime.
- Users appreciate the **reliable call quality** of Sangoma Unified Communications, enhancing their communication efficiency and satisfaction.
- Users appreciate the **seamless integration** of video, voice, messaging, and collaboration in Sangoma, enhancing team productivity.

##### Cons

- Users find the **setup process complex** , making it challenging for those without telephony expertise to configure effectively.
- Users find **difficult settings management** to complicate configurations, especially for those lacking telephony expertise.
- Users find Sangoma to be **expensive** compared to competitors, particularly due to high licensing and add-on costs.
- Users find the **high cost** of Sangoma's platform to be a concern compared to similar service providers.
- Users find the **lack of intuitiveness** in Sangoma's platform frustrating, noting an outdated interface and complex setup.

#### What Are Recent G2 Reviews of Sangoma Unified Communications Platform?

**["Convenient Features and Seamless Customer Support for my Business"](https://www.g2.com/survey_responses/sangoma-unified-communications-platform-review-11579937)**

**Rating:** 5.0/5.0 stars

_— Jordan S._

[Read full review](https://www.g2.com/survey_responses/sangoma-unified-communications-platform-review-11579937)

**["Sangoma makes it easy"](https://www.g2.com/survey_responses/sangoma-unified-communications-platform-review-11579745)**

**Rating:** 4.5/5.0 stars

_— Verified User in Insurance_

[Read full review](https://www.g2.com/survey_responses/sangoma-unified-communications-platform-review-11579745)

#### What Are G2 Users Discussing About Sangoma Unified Communications Platform?

- [What is Switchvox used for?](https://www.g2.com/discussions/what-is-switchvox-used-for)

### [PBXware](https://www.g2.com/products/pbxware/reviews)

PBXware is the world’s first and most mature IP PBX Professional Open Standards Turnkey Telephony Platform. Since 2004, PBXware has deployed flexible, reliable, and scalable Next Generation Communication Systems and VoIP solutions to Small and Medium sized Businesses (SMBs), enterprises, Internet Telephony Service Providers (ITSPs), Call Centers and governments worldwide by combining the most advanced of the latest technologies. Bicom Systems’ softswitch is offered in Business, Contact Center and Multi-Tenant Editions, each supporting specific features maximizing performance, reliability, and expandability.

**Average Rating:** 4.5/5.0

**Total Reviews:** 25

#### How Do G2 Users Rate PBXware?

- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.8/10)
- **Phone Calls:** 9.6/10 (Category avg: 9.1/10)
- **VOiP Number:** 9.5/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 9.6/10 (Category avg: 8.6/10)

#### Who Is the Company Behind PBXware?

- **Seller:** [Bicom Systems](https://www.g2.com/sellers/bicom-systems)
- **Year Founded:** 2003
- **HQ Location:** London, Greenford
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=66c7f6f8f423ea697c0681f6ac54d0f0c6ed46f967eed274e487397badefb761&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fbicom-systems&secure%5Burl_type%5D=linkedin_company_website)  
100 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Telecommunications
- **Company Size:** 54% Small, 35% Medium

#### What Do G2 Reviewers Say About PBXware?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise PBXware for its **ease of use** , facilitating quick deployment and training with minimal issues.
- Users commend the **reliability** of PBXware, enjoying its stability and swift support during emergencies.
- Users appreciate the **flexibility** of PBXware, allowing for easy setup and scalability across various customer needs.
- Users value the **helpful support team** at PBXware, ensuring swift solutions and enhancing overall user experience.
- Users find PBXware to be **cost effective** , offering scalability and efficiency for businesses of all sizes.

##### Cons

- Users find PBXware's **complex processes** challenging, citing a steep learning curve and cumbersome backend management.
- Users express frustration with the **lack of intuitiveness** in PBXware, hindering navigation and overall user experience.
- Users desire a **more robust API and improved CRM integrations** for better contact management capabilities in PBXware.
- Users find the **difficult settings management** challenging, leading to confusion and inefficiency in navigating the PBXware system.
- Users find that **navigation difficulty** in PBXware hampers usability and requires improvements in the user interface.

#### What Are Recent G2 Reviews of PBXware?

**["Comprehensive Telecom Solution, Needs UI Tweaks"](https://www.g2.com/survey_responses/pbxware-review-11988558)**

**Rating:** 4.5/5.0 stars

_— Pinki P._

[Read full review](https://www.g2.com/survey_responses/pbxware-review-11988558)

**["Top-notch multitenant management and CRM integrations"](https://www.g2.com/survey_responses/pbxware-review-11991339)**

**Rating:** 5.0/5.0 stars

_— Niccolò M._

[Read full review](https://www.g2.com/survey_responses/pbxware-review-11991339)

### [Comcast Business VoiceEdge](https://www.g2.com/pt/products/comcast-business-voiceedge/reviews)

Comcast Business VoiceEdge é uma solução de comunicação unificada e voz baseada em nuvem, totalmente gerenciada, projetada para melhorar a comunicação e colaboração empresarial. Ao eliminar a necessidade de equipamentos PBX no local, oferece uma alternativa econômica e escalável aos sistemas telefônicos tradicionais, apoiando as empresas à medida que crescem e se adaptam. Principais Recursos e Funcionalidades: - Comunicações Unificadas: Integra voz, vídeo, mensagens e conferências para simplificar a comunicação. - PBX Hospedado na Nuvem: Oferece recursos avançados de chamadas sem a necessidade de hardware físico, reduzindo despesas de capital. - Administração Intuitiva: Oferece um painel digital fácil de usar para gerenciar equipamentos, senhas e recursos em vários locais. - Suporte à Mobilidade: Inclui aplicativos móveis e de desktop, permitindo que os funcionários façam e recebam chamadas, acessem correio de voz e participem de conferências de áudio de qualquer dispositivo. - Gerenciamento Avançado de Chamadas: Recursos como Atendentes Automáticos, Grupos de Caça, Encaminhamento de Chamadas e Correio de Voz Legível melhoram o manuseio de chamadas e a experiência do usuário. - Escalabilidade: Acomoda facilmente o crescimento dos negócios adicionando usuários ou locais sem mudanças significativas na infraestrutura. Valor Principal e Soluções Oferecidas: Comcast Business VoiceEdge atende às necessidades de comunicação das empresas modernas, oferecendo um sistema telefônico flexível, escalável e econômico. Elimina as complexidades e despesas associadas aos sistemas PBX tradicionais, fornecendo um conjunto de recursos avançados que aumentam a produtividade e a colaboração. Ao apoiar a mobilidade e o trabalho remoto, garante que os funcionários permaneçam conectados e responsivos, independentemente de sua localização. Esta solução é particularmente benéfica para empresas que buscam melhorar a eficiência operacional, reduzir custos e se adaptar às demandas de comunicação em evolução.

**Average Rating:** 3.6/5.0

**Total Reviews:** 35

#### How Do G2 Users Rate Comcast Business VoiceEdge?

- **the product tem sido um bom parceiro comercial?:** 7.2/10 (Category avg: 8.8/10)
- **Telefonemas:** 8.1/10 (Category avg: 9.1/10)
- **Número VoIP:** 7.8/10 (Category avg: 9.0/10)
- **Chamadas de mesa para mesa:** 8.1/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Comcast Business VoiceEdge?

- **Vendedor:** [Comcast](https://www.g2.com/pt/sellers/comcast)
- **Ano de Fundação:** 1963
- **Localização da Sede:** Philadelphia, PA
- **Twitter:** @comcast  
174,389 seguidores no Twitter
- **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=39a3e0042370126ad76433a668e8f8c82e3b5902c8a0b8384ec4427536744a2a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1703%2F&secure%5Burl_type%5D=linkedin_company_website)  
61,222 funcionários no LinkedIn®
- **Propriedade:** NASDAQ: CMCSA

#### Who Uses This Product?

- **Top Industries:** Tecnologia da Informação e Serviços
- **Company Size:** 57% Small, 29% Medium

#### What Do G2 Reviewers Say About Comcast Business VoiceEdge?

_AI-generated summary from verified user reviews_

##### Pros

- Os usuários apreciam os **recursos do sistema de telefonia empresarial** do Comcast Business VoiceEdge, melhorando a comunicação e o gerenciamento de chamadas.
- Os usuários apreciam os **recursos do sistema de telefonia empresarial** do Comcast Business VoiceEdge, melhorando significativamente a comunicação e a eficiência.
- Os usuários apreciam a **conveniência** do Comcast Business VoiceEdge, desfrutando de sua fácil integração e recursos de comunicação confiáveis.
- Os usuários valorizam o **atendimento ao cliente responsivo** do Comcast Business VoiceEdge, melhorando sua experiência geral de comunicação.
- Os usuários apreciam o **suporte ao cliente** do Comcast Business VoiceEdge, achando-o útil e responsivo para suas necessidades.

##### Cons

- Os usuários acham o **processo de integração complicado** , levando a dificuldades em lidar com informações de forma contínua como nos sistemas anteriores.
- Os usuários acham a **integração no AppFolio tediosa** , levando a dificuldades na gestão de informações de chamadas em comparação com o 8x8.
- Os usuários observam o **alto custo** do Comcast Business VoiceEdge, o que representa um desafio à medida que as necessidades empresariais evoluem.

#### What Are Recent G2 Reviews of Comcast Business VoiceEdge?

**["Eficiente e fácil de usar, mas precisa de melhor integração"](https://www.g2.com/pt/survey_responses/comcast-business-voiceedge-review-12078321)**

**Rating:** 5.0/5.0 stars

_— Risa L._

[Read full review](https://www.g2.com/pt/survey_responses/comcast-business-voiceedge-review-12078321)

**["Bom ter para trabalhar de casa"](https://www.g2.com/pt/survey_responses/comcast-business-voiceedge-review-9660712)**

**Rating:** 4.0/5.0 stars

_— Usuário Verificado em Materiais de Construção_

[Read full review](https://www.g2.com/pt/survey_responses/comcast-business-voiceedge-review-9660712)

#### What Are G2 Users Discussing About Comcast Business VoiceEdge?

- [Para que é usado o Comcast Business VoiceEdge?](https://www.g2.com/pt/discussions/what-is-comcast-business-voiceedge-used-for)
- [How do I set up Comcast Business voicemail?](https://www.g2.com/pt/discussions/how-do-i-set-up-comcast-business-voicemail)
- [How do I transfer calls on my Comcast Business App?](https://www.g2.com/pt/discussions/how-do-i-transfer-calls-on-my-comcast-business-app)
- [How does Comcast business phone service work?](https://www.g2.com/pt/discussions/how-does-comcast-business-phone-service-work)

### [Broadvoice](https://www.g2.com/products/broadvoice-broadvoice/reviews)

Broadvoice simplifies communications for small and medium businesses (SMBs) by combining powerful cloud PBX, UC and collaboration features with virtual call center in one award-winning Unified Communications as a Service (UCaaS) platform that delivers enterprise-class features at affordable rates. The platform is connected to Broadvoice’s secure, redundant network and hosting infrastructure, enabling SMBs to connect with customers securely anytime, anywhere and with any device. Broadvoice is ranked in the Deloitte Technology Fast 500 and Inc. 500 Fastest Growing Private Companies in America. 

**Average Rating:** 4.5/5.0

**Total Reviews:** 63

#### How Do G2 Users Rate Broadvoice?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.8/10)
- **Phone Calls:** 9.5/10 (Category avg: 9.1/10)
- **VOiP Number:** 9.5/10 (Category avg: 9.0/10)
- **Desk-to-Desk Calls:** 9.1/10 (Category avg: 8.6/10)

#### Who Is the Company Behind Broadvoice?

- **Seller:** [Broadvoice](https://www.g2.com/sellers/broadvoice)
- **Year Founded:** 2005
- **HQ Location:** Northridge, US
- **Twitter:** @broadvoice  
562 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b114ad2c55aedf4a2e4c7e435927830fc9c856079d4c2b5a6d024edc791ab570&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F57907&secure%5Burl_type%5D=linkedin_company_website)  
253 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Hospital & Health Care
- **Company Size:** 59% Small, 27% Medium

#### What Do G2 Reviewers Say About Broadvoice?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Broadvoice **extremely user-friendly** , enjoying its easy app and straightforward interface for seamless communication.
- Users value Broadvoice for its **excellent US-based customer support** , ensuring assistance is readily available when needed.
- Users appreciate the **reliability** of Broadvoice, noting its seamless operation and excellent customer support.
- Users appreciate the **flexibility and convenience** of Broadvoice VoIP services, enhancing communication while working hybrid.
- Users appreciate the **global accessibility** of Broadvoice, enabling seamless communication and collaboration from anywhere.

##### Cons

- Users find the **lack of intuitiveness** in Broadvoice, especially with the mobile app and call flow creation, frustrating.
- Users experience **call connectivity issues** occasionally, with calls cutting off or stalling unexpectedly during conversations.
- Users often face **call quality issues** with Broadvoice, including dropped calls and difficulty in understanding conversations.
- Users find the **call tree setup and customer portal complicated** , impacting their overall experience with Broadvoice.
- Users note the **dependency on internet connectivity** for Broadvoice, which can impact call quality and service reliability.

#### What Are Recent G2 Reviews of Broadvoice?

**["Great Customer Service and Fluent Call Handling"](https://www.g2.com/survey_responses/broadvoice-review-10991686)**

**Rating:** 5.0/5.0 stars

_— Mathew B._

[Read full review](https://www.g2.com/survey_responses/broadvoice-review-10991686)

**["Broadvoice Enhances Mobility with Reliable VoIP"](https://www.g2.com/survey_responses/broadvoice-review-6643620)**

**Rating:** 4.5/5.0 stars

_— Carlton W._

[Read full review](https://www.g2.com/survey_responses/broadvoice-review-6643620)

#### What Are G2 Users Discussing About Broadvoice?

- [What is BroadVoice Cloud PBX used for?](https://www.g2.com/discussions/what-is-broadvoice-cloud-pbx-used-for)

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