Best VoIP Providers for Small Business - Page 2

How Many VoIP Providers Products Does G2 Track?

Total Products under this Category: 483

Category Stats (Sep 2026)

  • Average Rating: 4.38/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Phone2 (+1.96%) - Among all products in this category, Phone2 recorded the largest rating increase compared to last month

Last updated: September 01, 2026

How Does G2 Rank VoIP Providers Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 61,700+ Authentic Reviews
  • 483+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for VoIP Providers

G2 Grid® for VoIP Providers plotting products by satisfaction and market presence

Highlighted products: Nextiva, RingEX, Quo, Zoom Phone, CloudTalk, Crexendo, Telnyx CPaaS, and 8x8 Work.

Underlying data: [Grid® JSON](https://www.g2.com/categories/voip-providers/grids.json?focus%5B%5D=nextiva&focus%5B%5D=ringex&focus%5B%5D=quo-quo&focus%5B%5D=zoom-zoom-phone&focus%5B%5D=cloudtalk&focus%5B%5D=crexendo&focus%5B%5D=telnyx-cpaas&focus%5B%5D=8x8-work&segment=small-business)

Podium

Podium builds the AI Employees that power local businesses. Trusted by 60,000+ businesses across Automotive, Home Services, Aesthetics, and Retail, Podium's AI Employees increase lead conversion by 45% and generate 30% more revenue, without adding headcount. Podium is purpose-built for the industries we serve: Automotive: Podium turns every lead into a test drive or service appointment and searches for more opportunities in your database. Used by over 6,000 auto dealerships, Jerry, our AI employee, drives revenue through Sales AI, Service AI and Voice AI for fixed ops, with direct integrations to Reynolds & Reynolds, VinSolutions, CDK, Tekion, Dealertrack, Dealervault, Dealersocket, X-time and every other major CRM, DMS and scheduling system Home Services: Podium is the AI Operating System for HVAC, plumbing, electrical, and garage door contractors: Podium FSM, scheduling, memberships, and payments all in one platform. Larry, our AI employee, answers every call, books jobs directly onto the dispatch board, and follows up until the invoice is paid. Aesthetics: Podium is the AI Operating System for aesthetics: Podium EMR, patient communications, and marketing all in one platform. Avery, our AI front desk, responds to every lead, books appointments directly onto your calendar, and handles after-hours inquiries. Retail: Podium is the AI-powered communication, reviews, and payments platform for furniture, appliance, jewelry, and mattress retailers. Podium's AI Employee responds to every lead in under 60 seconds, 24/7. Since our founding in 2014, Podium has deployed thousands of AI Employees and become the system that drives growth and efficiency for local businesses. Podium has been recognized for Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents for local business, and awarded #1 AI Agent for Business Operations by G2.

Average Rating: 4.5/5.0

Total Reviews: 2,027

How Do G2 Users Rate Podium?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 8.8/10)
  • Phone Calls: 8.4/10 (Category avg: 9.1/10)
  • VOiP Number: 8.1/10 (Category avg: 9.0/10)
  • Desk-to-Desk Calls: 7.3/10 (Category avg: 8.6/10)

Who Is the Company Behind Podium?

  • Seller: Podium
  • Company Website:
  • Year Founded: 2014
  • HQ Location: Lehi, UT
  • Twitter: @PodiumHQ
    4,178 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,639 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, General Manager
  • Top Industries: Automotive, Retail
  • Company Size: 60% Small, 35% Medium

What Do G2 Reviewers Say About Podium?

AI-generated summary from verified user reviews

Pros
  • Users find Podium's ease of use and intuitive design to significantly enhance their business operations and efficiency.
  • Users appreciate Podium for its user-friendly interface and effective communication features that enhance business operations.
  • Users highly value Podium's unified communication, seamlessly integrating multiple messaging platforms for streamlined customer engagement.
  • Users love the easy communication with customers via Podium, enhancing real-time interactions and improving service insights.
  • Users rave about the fantastic customer support from Podium, enhancing business operations and satisfaction significantly.
Cons
  • Users find messaging issues with Podium, struggling to manage a high volume of inquiries effectively.
  • Users express concern over missing features in Podium, hindering effective service management and customer engagement.
  • Users find Podium's limited features challenging, particularly with tracking messages and lack of integration options.
  • Users find Podium's pricing to be excessive, deterring small businesses from fully utilizing the platform.
  • Users report poor customer support, facing aggressive practices and frustrating cancellation processes that sour their experience.

What Are Recent G2 Reviews of Podium?

What Are G2 Users Discussing About Podium?

KrispCall

KrispCall is an AI-powered business phone and contact center platform for sales and support teams. Businesses can get local, mobile and toll-free numbers across 100+ countries, manage calls and messaging from one workspace, automate outbound calling, coach agents during live conversations, and sync customer interactions with their CRM. KrispCall combines a Unified Callbox, multi-level IVR, call recording, Power Dialer, Bulk SMS, live call monitoring and coaching, call analytics, and AI-powered transcription and summaries. It integrates with 100+ business tools including Salesforce, HubSpot, Pipedrive, Zoho CRM, Zendesk, Zapier, Make and Slack. Built for startups, growing businesses, BPOs and distributed sales and support teams, KrispCall helps businesses build a local presence, reach more customers and keep every customer conversation organized in one platform. Trusted by 9,000+ businesses worldwide.

Average Rating: 4.5/5.0

Total Reviews: 380

How Do G2 Users Rate KrispCall?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 8.8/10)
  • Phone Calls: 9.5/10 (Category avg: 9.1/10)
  • VOiP Number: 9.4/10 (Category avg: 9.0/10)
  • Desk-to-Desk Calls: 9.0/10 (Category avg: 8.6/10)

Who Is the Company Behind KrispCall?

  • Seller: KrispCall
  • Year Founded: 2022
  • HQ Location: Singapore, SG
  • Twitter: @Krispcall
    290 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    122 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Director
  • Top Industries: Information Technology and Services, Marketing and Advertising
  • Company Size: 80% Small, 19% Medium

What Do G2 Reviewers Say About KrispCall?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use in managing calls and messages seamlessly within KrispCall's interface.
  • Users commend the fast and helpful customer support of KrispCall, enhancing their overall experience and usability.
  • Users value the efficient customer support of KrispCall, praising its promptness and exceptional understanding.
  • Users commend the reliability of KrispCall, noting stable call quality and seamless functionality for international calling.
  • Users praise the crystal clear call quality of KrispCall, making international communication seamless and enjoyable.
Cons
  • Users find the pricing too high, making it less feasible for many potential customers to use KrispCall.
  • Users find the high cost of KrispCall concerning, suggesting more flexible pricing options could improve satisfaction.
  • Users express frustration with number issues, including poor porting experience and hidden fees that complicate usage.
  • Users find missing advanced analytics in KrispCall limits functionality compared to larger competitors, affecting their overall experience.
  • Users find the mobile app lacking essential features, indicating a need for improvement and updates.

What Are Recent G2 Reviews of KrispCall?

What Are G2 Users Discussing About KrispCall?

Dialpad Connect

Dialpad Connect is an AI-native business communications solution that brings calling, messaging, and meetings together in one app, with real-time AI insights built in to enhance every interaction. With Dialpad Connect, you can: - Call, message, and meet in a single app - Seamlessly switch between devices - Focus on the conversation with real-time call transcriptions, AI summaries, and action items

Average Rating: 4.4/5.0

Total Reviews: 4,050

How Do G2 Users Rate Dialpad Connect?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 8.8/10)
  • Phone Calls: 9.3/10 (Category avg: 9.1/10)
  • VOiP Number: 9.3/10 (Category avg: 9.0/10)
  • Desk-to-Desk Calls: 9.2/10 (Category avg: 8.6/10)

Who Is the Company Behind Dialpad Connect?

  • Seller: Dialpad
  • Company Website:
  • Year Founded: 2011
  • HQ Location: San Ramon, California
  • Twitter: @DialpadHQ
    60 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,503 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, CEO
  • Top Industries: Information Technology and Services, Marketing and Advertising
  • Company Size: 56% Small, 32% Medium

What Do G2 Reviewers Say About Dialpad Connect?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Dialpad Connect, enjoying its intuitive interface and seamless integrations.
  • Users value the call management features of Dialpad Connect, noting ease of use and excellent call quality.
  • Users value the helpfulness of AI transcription, enhancing efficiency and ease of use in their workflows.
  • Users value the call recording feature of Dialpad Connect for its utility and ease of review.
  • Users love the AI-powered features of Dialpad Connect, enhancing productivity with real-time transcription and sentiment analysis.
Cons
  • Users report call quality issues with Dialpad Connect, especially during important conversations and varying network conditions.
  • Users experience connection issues with Dialpad Connect, often facing call quality problems that disrupt communication.
  • Users find the missing functionality frustrating, especially the lack of options beyond DND and syncing issues with Podio.
  • Users experience recording issues with Dialpad Connect, expressing frustrations about voice recording and voicemail customization.
  • Users report call quality issues including dropped calls and difficulties in connecting, leading to frustration and lost communications.

What Are Recent G2 Reviews of Dialpad Connect?

What Are G2 Users Discussing About Dialpad Connect?

Ultatel

Ultatel is an intelligent cloud communications platform that brings AI into everyday business conversations across calling, meetings, messaging, and customer interactions. With 50+ advanced features, Ultatel brings all your business communications into one powerful platform built to support organizations at scale. From AI meeting assistant tools that automatically capture summaries and action items, to Intelligent Voice AI Agents that help automate repetitive workflows, Ultatel is designed to help teams communicate more efficiently and stay focused on what matters most. With integrated calling, collaboration, Microsoft Teams connectivity, CRM integrations, and 24/7 live support, Ultatel delivers a modern communications experience built for growing businesses.

Average Rating: 4.7/5.0

Total Reviews: 53

How Do G2 Users Rate Ultatel?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 8.8/10)
  • Phone Calls: 9.6/10 (Category avg: 9.1/10)
  • VOiP Number: 9.6/10 (Category avg: 9.0/10)
  • Desk-to-Desk Calls: 9.3/10 (Category avg: 8.6/10)

Who Is the Company Behind Ultatel?

  • Seller: Ultatel
  • Company Website:
  • Year Founded: 2016
  • HQ Location: Herndon, Virginia
  • Twitter: @ultatel
    138 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    353 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Hospital & Health Care
  • Company Size: 75% Small, 23% Medium

What Do G2 Reviewers Say About Ultatel?

AI-generated summary from verified user reviews

Pros
  • Users praise the responsive and knowledgeable customer support, ensuring quick and effective issue resolution at Ultatel.
  • Users praise Ultatel’s responsive and knowledgeable customer service, ensuring prompt resolution and reliable support during onboarding.
  • Users praise the reliability of Ultatel, highlighting its consistent performance and seamless communication management for businesses.
  • Users value the ease of use of Ultatel, making communication management straightforward and efficient for all businesses.
  • Users praise the responsive support and intuitive design of Ultatel, enhancing their overall VoIP experience.
Cons
  • Users often experience slow performance and lack of intuitive controls in the Ultatel admin dashboard, affecting usability.
  • Users face a complex setup process, making initial configuration and advanced call flow adjustments challenging and time-consuming.
  • Users experience glitches in Ultatel, struggling with slow performance and frequent issues across devices and admin tasks.
  • Users face access issues with Ultatel, struggling with connectivity and needing the app open at all times.
  • Users express a desire for more self-service options in the portal, preferring to manage tasks independently.

What Are Recent G2 Reviews of Ultatel?

Ringover

Ringover is the easy-to-use multichannel cloud communication solution (calls, SMS, video calls, emails...), designed to enhance your customers' experience, and maximize your sales. Give your clients and prospects a personalized experience and boost the productivity of your sales and customer service teams thanks to an intuitive and easy-to-manage interface. Our advanced supervision and coaching features allow you to closely monitor operations and train your team members fast. Ringover integrates with over 80 business tools (CRM, helpdesk...), streamlining tasks for increased efficiency.

Average Rating: 4.6/5.0

Total Reviews: 468

How Do G2 Users Rate Ringover?

  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 8.8/10)
  • Phone Calls: 9.3/10 (Category avg: 9.1/10)
  • VOiP Number: 9.0/10 (Category avg: 9.0/10)
  • Desk-to-Desk Calls: 8.7/10 (Category avg: 8.6/10)

Who Is the Company Behind Ringover?

  • Seller: Ringover
  • Year Founded: 2018
  • HQ Location: Montrouge
  • Twitter: @ringoverapp
    832 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    288 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Director
  • Top Industries: Staffing and Recruiting, Computer Software
  • Company Size: 76% Small, 21% Medium

What Do G2 Reviewers Say About Ringover?

AI-generated summary from verified user reviews

Pros
  • Users commend the ease of use of Ringover, appreciating its intuitive design and smooth onboarding experience.
  • Users appreciate the responsive and supportive customer service of Ringover, enhancing their overall experience with the app.
  • Users highlight the reliability of Ringover, praising its efficient performance and excellent customer support.
  • Users value the efficient and reliable customer support of Ringover, enhancing their overall experience and productivity.
  • Users appreciate the intuitive interface of Ringover, making setup and daily communication seamless and efficient.
Cons
  • Users find Ringover to be expensive, especially for small companies needing just one number, yet negotiation is possible.
  • Users feel that Ringover can be too expensive for small businesses, highlighting high cost concerns compared to other suppliers.
  • Users experience occasional glitches with call updates and inaccurate transcription errors on the mobile app.
  • Users wish for improved missing features like CRM integration, SMS sync, and consultative transfers for better usability.
  • Users report mobile app issues with SMS synchronization and limited options for obtaining UK mobile numbers.

What Are Recent G2 Reviews of Ringover?

What Are G2 Users Discussing About Ringover?

Talkroute

Talkroute is a cloud based business phone system designed to help small and midsize businesses sound professional, stay connected, and manage calls from anywhere. Built for modern, distributed teams, Talkroute replaces traditional phone systems with a flexible virtual phone solution that works seamlessly across desktop, mobile, and web without requiring specialized hardware. With Talkroute, businesses can create a polished phone presence using features like local, toll free, and vanity phone numbers, multi level auto attendants, call routing, call forwarding, voicemail, call recording, and business SMS. Calls can be answered on smartphones, computers, or existing desk phones, allowing teams to work remotely or on the go while delivering a consistent and professional customer experience. Talkroute is especially well suited for service based businesses, startups, agencies, healthcare practices, legal firms, and growing companies that need a reliable VoIP phone system without enterprise level complexity or cost. Setup is fast, configuration is intuitive, and updates can be made instantly through an easy to use web dashboard with no IT team required. Unlike many UCaaS platforms that bundle unnecessary features or lock customers into rigid plans, Talkroute focuses on simplicity, transparency, and value. Pricing is straightforward, with no long term contracts, no per user confusion, and no surprise fees, making it an ideal choice for small businesses that want predictable costs as they grow. Talkroute also integrates smoothly into existing workflows. Teams can manage calls alongside email, CRM tools, and other business software, while features like call routing rules and business hours help ensure customers always reach the right person at the right time. Call analytics and reporting provide insight into call volume, performance, and customer behavior. Backed by responsive, US based customer support, Talkroute is known for hands on onboarding and real human assistance when it is needed. Whether a business is upgrading from a personal phone number or replacing a legacy PBX system, Talkroute delivers a modern virtual phone system that is dependable, easy to use, and built specifically for small business needs.

Average Rating: 4.6/5.0

Total Reviews: 44

How Do G2 Users Rate Talkroute?

  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 8.8/10)
  • Phone Calls: 8.8/10 (Category avg: 9.1/10)
  • VOiP Number: 8.9/10 (Category avg: 9.0/10)
  • Desk-to-Desk Calls: 10.0/10 (Category avg: 8.6/10)

Who Is the Company Behind Talkroute?

  • Seller: Talkroute
  • Year Founded: 2013
  • HQ Location: Chicago, IL
  • Twitter: @Talkroute
    376 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    11 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Real Estate
  • Company Size: 100% Small, 7% Medium

What Do G2 Reviewers Say About Talkroute?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Talkroute, finding it streamlined and just right for their needs.
  • Users value the easy setup of Talkroute, enabling quick configuration and seamless operation for remote staff.
  • Users love the quick setup of Talkroute, making call management seamless and efficient from anywhere.
  • Users praise the responsive and knowledgeable customer support of Talkroute, ensuring quick and helpful assistance whenever needed.
  • Users value the streamlined essential features of Talkroute, providing only what they need without unnecessary extras.
Cons
  • Users find the limited customization options frustrating, particularly for call flows, reporting, and hold music.
  • Users often face performance issues with Talkroute, including slow loading times and lagging notifications.
  • Users find the reporting insufficient and desire more detailed options for call tracking and analysis.
  • Users note the inadequate reporting in Talkroute, feeling it lacks detail but is manageable overall.
  • Users desire more integration options with CRMs and other tools to enhance the functionality of Talkroute.

What Are Recent G2 Reviews of Talkroute?

What Are G2 Users Discussing About Talkroute?

iPlum

Trusted by over 50,000 businesses, iPlum is a secure communication platform built for professionals who need to stay compliant, mobile, and in control of their client interactions. With features like HIPAA-compliant texting, calling, voicemail, and admin controls— it gives healthcare providers, therapists, legal professionals, and financial teams the tools you need to communicate with confidence. With iPlum, you get more than a second phone line. All calls and messages are encrypted end-to-end, with built-in voicemail transcription, call recording, and secure data storage. Whether you're confirming appointments, coordinating care, or handling sensitive information, it ensures your communication stays private and compliant. What's more, we designed the product for modern teams and solo practitioners, Set business hours, auto-reply to missed texts, route calls using custom phone trees and extensions. All built to meet the demands of regulated industries. Whether you’re in healthcare, finance, or law, we can helps you streamline communication, protect client data, and stay compliant—without the complexity of legacy systems.

Average Rating: 4.3/5.0

Total Reviews: 201

How Do G2 Users Rate iPlum?

  • Has the product been a good partner in doing business?: 8.2/10 (Category avg: 8.8/10)
  • Phone Calls: 8.9/10 (Category avg: 9.1/10)
  • VOiP Number: 8.4/10 (Category avg: 9.0/10)
  • Desk-to-Desk Calls: 6.6/10 (Category avg: 8.6/10)

Who Is the Company Behind iPlum?

  • Seller: iplum
  • Company Website:
  • Year Founded: 2015
  • HQ Location: Santa Clara, US
  • Twitter: @iPlumApp
    104 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    8 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Therapist, Owner
  • Top Industries: Mental Health Care, Health, Wellness and Fitness
  • Company Size: 94% Small, 6% Large

What Do G2 Reviewers Say About iPlum?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of iPlum, highlighting its user-friendly interface and seamless call management.
  • Users appreciate the HIPAA compliance of iPlum, making it ideal for secure business communications.
  • Users commend iPlum for its robust privacy features, ensuring secure and compliant communication for schools.
  • Users find iPlum's easy setup straightforward, enabling quick installation and user-friendly design for business needs.
  • Users enjoy the convenience of text messaging with iPlum, appreciating how it integrates easily into their workflow.
Cons
  • Users face texting issues due to delays and complicated requirements, hindering their communication experience with iPlum.
  • Users face call issues with iPlum, including difficulties picking up calls and unresponsive ringing.
  • Users experience complex processes with iPlum, including frustrating approvals and limited app feature control.
  • Users find the lack of intuitiveness frustrating, navigating through a clunky interface and complicated processes.
  • Users report call functionality issues with iPlum, facing difficulties with transferring contacts and handling incoming calls.

What Are Recent G2 Reviews of iPlum?

What Are G2 Users Discussing About iPlum?

CallHippo

CallHippo is a next-generation business phone system that helps you connect with your customers.CallHippo is easy-to-use while offering robust functionality with advanced features like Power Dailer and Automatic call distribution. Our Extensive reporting and seamless integrations empower sales and service teams to have effective conversations with customers. Providing World-Class support 24*7 and Accessible by desktop and mobile-app, CallHippo is trusted by over 5000 companies worldwide.

Average Rating: 4.4/5.0

Total Reviews: 410

How Do G2 Users Rate CallHippo?

  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 8.8/10)
  • Phone Calls: 8.8/10 (Category avg: 9.1/10)
  • VOiP Number: 8.8/10 (Category avg: 9.0/10)
  • Desk-to-Desk Calls: 8.5/10 (Category avg: 8.6/10)

Who Is the Company Behind CallHippo?

  • Seller: CallHippo
  • Year Founded: 2016
  • HQ Location: Claymont, Delaware
  • Twitter: @CallHippo
    458 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    104 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Manager
  • Top Industries: Information Technology and Services, Marketing and Advertising
  • Company Size: 75% Small, 21% Medium

What Do G2 Reviewers Say About CallHippo?

AI-generated summary from verified user reviews

Pros
  • Users love the ease of use with CallHippo, finding the interface intuitive and easy to navigate.
  • Users commend the reliable call quality of CallHippo, enhancing their communication experience significantly.
  • Users value the reliable call quality of CallHippo, enhancing their communication efficiency and connection with clients.
  • Users love the easy setup of CallHippo, enabling seamless integration and quick adaptation for new employees.
  • Users commend CallHippo's excellent customer support, appreciating prompt responses and helpful assistance for all inquiries.
Cons
  • Users find CallHippo expensive compared to competitors, suggesting a need for more competitive pricing options.
  • Users find CallHippo's pricing to be somewhat high, suggesting a need for more competitive options in the market.
  • Users experience occasional connection issues like call disconnections and minor latency affecting their calling experience.
  • Users experience inconsistent call quality with CallHippo, affected by connection stability and limitations on lower plans.
  • Users face frequent dialer issues with CallHippo, including unresponsive dashboards and repeated login requirements.

What Are Recent G2 Reviews of CallHippo?

What Are G2 Users Discussing About CallHippo?

Dialaxy

Dialaxy is a cloud telephony and business communication platform that enables companies to connect with customers globally from any device, including mobile, tablet, laptop, or desktop. Businesses can instantly purchase local support numbers in the USA and Canada and launch their call center in less than 2 minutes. Built for startups and businesses of all sizes, Dialaxy offers unlimited calling and messaging within the USA and Canada, voicemail, agent groups, call recording, advanced analytics, reports, and CRM integrations. With a simple interface and powerful telephony infrastructure, Dialaxy helps teams improve customer support, manage calls efficiently, and scale communications with confidence.

Average Rating: 4.5/5.0

Total Reviews: 255

How Do G2 Users Rate Dialaxy?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 8.8/10)
  • Phone Calls: 9.4/10 (Category avg: 9.1/10)
  • VOiP Number: 9.4/10 (Category avg: 9.0/10)
  • Desk-to-Desk Calls: 8.7/10 (Category avg: 8.6/10)

Who Is the Company Behind Dialaxy?

  • Seller: Dialaxy Inc.
  • Year Founded: 2023
  • HQ Location: Dover, US
  • Twitter: @dialaxyapp
    21 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    23 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Sales Executive, CEO
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 62% Small, 36% Medium

What Do G2 Reviewers Say About Dialaxy?

AI-generated summary from verified user reviews

Pros
  • Users find Dialaxy's ease of use refreshing, enabling quick and straightforward number management without unnecessary features.
  • Users appreciate the friendly and helpful customer support of Dialaxy, ensuring a smooth communication experience.
  • Users commend Dialaxy for its exceptional reliability in call quality, even during multiple calls, enhancing their experience.
  • Users value the exceptional call quality and helpful support of Dialaxy, ensuring seamless communication every time.
  • Users commend Dialaxy for its clear call quality and reliable performance, enhancing their virtual communication experience.
Cons
  • Users express frustration with number availability issues, especially the limited access to international numbers and connection failures.
  • Users note several missing features in Dialaxy, especially for large team functionality and iOS compatibility.
  • Users find the limited features of Dialaxy frustrating, wishing for more options and improvements in design.
  • Users face geographical restrictions resulting in delayed access to international numbers and additional documentation requirements.
  • Users find the complex processes of Dialaxy challenging, especially with automation and integration for new users.

What Are Recent G2 Reviews of Dialaxy?

Vonage Business Communications

Work smarter with Vonage Business Communications, our unified communications platform: seamlessly connect via voice, messaging and video, virtually anywhere globally. Over 40 powerful features give you the right balance of flexibility and control, offering everything your business needs to work smarter. With our award-winning mobile app, you can manage your communications from any device and collaborate from virtually anywhere. We boast a 99.999% uptime reliability¹, ensuring maximum productivity. Setup is simple, quick, and easy to scale as your business grows. No annual contracts mean you can cancel anytime. And we pride ourselves on top-notch customer service: access to help is just plain simple. That means you can call, email, chat, or visit our online support centers. We even offer customer portals with knowledge base articles that can help you find answers 24/7. ¹The 99.999% uptime claim is based on an average of Vonage Business's call availability.

Average Rating: 4.3/5.0

Total Reviews: 477

How Do G2 Users Rate Vonage Business Communications?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 8.8/10)
  • Phone Calls: 9.3/10 (Category avg: 9.1/10)
  • VOiP Number: 9.3/10 (Category avg: 9.0/10)
  • Desk-to-Desk Calls: 9.3/10 (Category avg: 8.6/10)

Who Is the Company Behind Vonage Business Communications?

  • Seller: Vonage
  • Year Founded: 2001
  • HQ Location: Holmdel, NJ
  • Twitter: @Vonage
    11,195 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    2,776 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: President, Office Manager
  • Top Industries: Staffing and Recruiting, Information Technology and Services
  • Company Size: 60% Small, 33% Medium

What Do G2 Reviewers Say About Vonage Business Communications?

AI-generated summary from verified user reviews

Pros
  • Users find Vonage Business Communications extremely easy to use, with seamless integration and user-friendly features.
  • Users value the reliability of Vonage Business Communications, seamlessly connecting them even while working remotely or on vacation.
  • Users love the comprehensive calling features of Vonage, which include messaging, call recording, and easy management options.
  • Users commend the exceptional customer support from Vonage, ensuring seamless communication and smooth transitions for businesses.
  • Users value the easy-to-use messaging features of Vonage, facilitating seamless communication from anywhere.
Cons
  • Users report texting limitations with Vonage, citing unreliable delivery and difficulties in exporting contacts or data.
  • Users experience frequent call drops and connection issues, affecting communication during important conversations.
  • Users experience slow and unhelpful customer support, encountering issues that complicate problem resolution and service use.
  • Users frequently encounter call connectivity issues, including dropped calls and difficulties in transferring calls seamlessly.
  • Users report frequent connection issues with Vonage, causing missed calls and disruptions during conversations.

What Are Recent G2 Reviews of Vonage Business Communications?

What Are G2 Users Discussing About Vonage Business Communications?

Freshcaller

Freshdesk Contact Center (Formerly Freshcaller) is a simple and reliable cloud-based contact center software that helps businesses connect with customers in an affordable way. With phone numbers in 90+ countries, Freshdesk Contact Center lets customers set up their contact center in a few easy steps, and with zero phone hardware. Freshdesk Contact Center integrates with several CRM and Helpdesk tools, enabling sales and support teams to work seamlessly. With powerful reporting and analytics, admins can get real-time insights into their customer experience as well as agent productivity. WithFreshdesk Contact Center (Formerly Freshcaller) , agents can take calls on their desktops, laptops, or phone (both Android and iOS), to create a fully remote but connected contact center. As business needs change, admins can add agent licenses, purchase additional numbers, add phone credits, and upgrade the pricing plan. Freshdesk Contact Center (Formerly Freshcaller) offers five pricing plans that are tailored to meet different calling needs. Freshdesk Contact Center (Formerly Freshcaller) by Freshworks is a truly modern and reliable phone system that is trusted by over 7000+ customers worldwide.

Average Rating: 4.1/5.0

Total Reviews: 127

How Do G2 Users Rate Freshcaller?

  • Has the product been a good partner in doing business?: 8.4/10 (Category avg: 8.8/10)
  • Phone Calls: 9.2/10 (Category avg: 9.1/10)
  • VOiP Number: 8.9/10 (Category avg: 9.0/10)
  • Desk-to-Desk Calls: 8.8/10 (Category avg: 8.6/10)

Who Is the Company Behind Freshcaller?

  • Seller: Freshworks
  • Year Founded: 2010
  • HQ Location: San Mateo, CA
  • Twitter: @FreshworksInc
    19,020 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    7,783 employees on LinkedIn®
  • Ownership: NASDAQ: FRSH

Who Uses This Product?

  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 69% Small, 25% Medium

What Do G2 Reviewers Say About Freshcaller?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the simple and clean UI of Freshcaller, making it easy to use and set up.
  • Users value the automation features of Freshcaller, enhancing efficiency and ensuring timely customer interactions.
  • Users value the call recording feature of Freshcaller, enhancing their overall communication efficiency and experience.
  • Users value the simple and clean UI of Freshcaller, enhancing their communication experience effortlessly.
  • Users find the dial pad and recording features of Freshcaller valuable for a seamless calling experience.
Cons
  • Users feel the lack of features in Freshcaller limits functionality and hampers their overall experience.
  • Users feel the lack of detailed contact information limits the usefulness of Freshcaller for managing interactions effectively.
  • Users find the lack of detailed contact information frustrating, particularly missing recent call notes for better follow-up.
  • Users find the lack of detailed contact information frustrating, missing important features like recent call notes.
  • Users report poor customer support, particularly slow response times affecting urgent issue resolutions with Freshcaller.

What Are Recent G2 Reviews of Freshcaller?

What Are G2 Users Discussing About Freshcaller?

3CX

3CX is a business communications system that replaces traditional PBXs. Offering one all encompassing solution for calls, video conferencing, live chat and messaging. It's open standard, meaning you can use it with any IP Phone or SIP trunk provider. Built for remote working and mobility through its apps for Android, iOS and the Web. This award-winning software innovates business connectivity and collaboration. enabling companies of all sizes to cut telco costs, boost employee productivity, and enhance customer experience. Benefits: Easy to install and manage; Low cost to buy and maintain. Available on-premise or hosted.

Average Rating: 4.4/5.0

Total Reviews: 432

How Do G2 Users Rate 3CX?

  • Has the product been a good partner in doing business?: 8.6/10 (Category avg: 8.8/10)
  • Phone Calls: 9.5/10 (Category avg: 9.1/10)
  • VOiP Number: 8.9/10 (Category avg: 9.0/10)
  • Desk-to-Desk Calls: 9.4/10 (Category avg: 8.6/10)

Who Is the Company Behind 3CX?

  • Seller: 3CX
  • Company Website:
  • Year Founded: 2005
  • HQ Location: Nicosia
  • Twitter: @3CX
    30,475 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    183 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: IT Manager, President
  • Top Industries: Information Technology and Services, Telecommunications
  • Company Size: 50% Medium, 43% Small

What Do G2 Reviewers Say About 3CX?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of 3CX, finding it reliable and convenient for seamless communication.
  • Users commend the reliability of 3CX, appreciating smooth communication and consistent call quality across multiple platforms.
  • Users value the flexibility of 3CX, enjoying cost savings and seamless communication on one platform.
  • Users value the smooth and reliable communication of 3CX, appreciating its seamless integration and great call quality.
  • Users praise the easy setup of 3CX, allowing for quick deployment and seamless integration into existing systems.
Cons
  • Users find 3CX's complex processes challenging, especially for non-technical administrators and advanced feature configurations.
  • Users find difficult configuration for non-technical administrators frustrating, making setup and troubleshooting a challenging experience.
  • Users find the learning curve challenging, especially non-technical administrators who struggle with configuration and troubleshooting.
  • Users note limited features in 3CX, especially following updates that removed useful reports and hinder customizations.
  • Users find 3CX to be expensive, especially for non-profits seeking more affordable pricing options.

What Are Recent G2 Reviews of 3CX?

What Are G2 Users Discussing About 3CX?

MightyCall

MightyCall combines professional call center software with user-friendly features designed for small and medium-sized businesses. Our cloud-based system requires no hardware, providing powerful functionality with simplicity. With the best UI in the industry, MightyCall enables SMBs to manage their setup easily without losing the quality and range of enterprise-level features. Set up - Enjoy the simple setup process with our intuitive flowchart. Communicate - Manage the flow of both incoming and
outbound calls and increase your team’s
productivity. Collaborate - Track performance and route calls to your team members based on their roles and knowledge. Reach out - Reach more targeted contacts with the auto dialer and improve engagement rates. Supervise - Train and supervise agents in real-time
and obtain precise performance data. Experience our top-rated customer support and free live onboarding sessions designed to maximize your system's potential in the shortest amount of time.

Average Rating: 4.4/5.0

Total Reviews: 343

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How Do G2 Users Rate MightyCall?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 8.8/10)
  • Phone Calls: 9.2/10 (Category avg: 9.1/10)
  • VOiP Number: 9.2/10 (Category avg: 9.0/10)
  • Desk-to-Desk Calls: 8.6/10 (Category avg: 8.6/10)

Who Is the Company Behind MightyCall?

  • Seller: MightyCall
  • Year Founded: 2013
  • HQ Location: San Francisco Bay Area, CA
  • Twitter: @MightyCall
    1,499 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    50 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, CEO
  • Top Industries: Marketing and Advertising, Real Estate
  • Company Size: 90% Small, 7% Medium

What Do G2 Reviewers Say About MightyCall?

AI-generated summary from verified user reviews

Pros
  • Users find MightyCall's ease of use outstanding, thanks to its intuitive interface and efficient features.
  • Users praise the quick and effective customer support from MightyCall, resolving issues promptly and efficiently.
  • Users find MightyCall's customer support very helpful, promptly addressing queries and troubleshooting issues effectively.
  • Users commend the outstanding customer support of MightyCall, praising quick responses and knowledgeable assistance during use.
  • Users commend the reliability of MightyCall, highlighting its impressive call quality and seamless integration across devices.
Cons
  • Users report call issues with MightyCall, affecting connectivity and causing potential losses in business opportunities.
  • Users experience number issues with MightyCall, including SMS limits and call handling problems that hinder efficiency.
  • Users find the IVR setup complex and experience confusion with tools, affecting overall usability.
  • Users experience connection issues with MightyCall, leading to dropped calls and inconsistent text delivery.
  • Users are disappointed by missing features, particularly the lack of call recording and issues with the call journal.

What Are Recent G2 Reviews of MightyCall?

What Are G2 Users Discussing About MightyCall?

Ooma Office

Ooma Office is an award-winning business communication solution designed to grow with your business. Whether you have 2 or 200 employees, Ooma delivers flexible, scalable voice and collaboration tools that are easy to manage. Ooma Office customers save an average of 50% per line compared to competing services. With unlimited line expansion, a simple do-it-yourself setup, and no contracts or long-term commitments, Ooma Office VoIP phone service makes it easy to scale at your own pace. Ooma offers 100+ powerful business phone features to support a seamless communications experience. Capabilities like AI Transcriptions, Virtual Receptionist, videoconferencing, and CRM integrations help teams collaborate more effectively and deliver exceptional customer experiences.

Average Rating: 4.5/5.0

Total Reviews: 130

How Do G2 Users Rate Ooma Office?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 8.8/10)
  • Phone Calls: 9.2/10 (Category avg: 9.1/10)
  • VOiP Number: 9.4/10 (Category avg: 9.0/10)
  • Desk-to-Desk Calls: 9.0/10 (Category avg: 8.6/10)

Who Is the Company Behind Ooma Office?

  • Seller: Ooma, Inc.
  • Company Website:
  • Year Founded: 2004
  • HQ Location: Sunnyvale, California
  • Twitter: @Ooma
    8,935 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    673 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner
  • Top Industries: Insurance, Construction
  • Company Size: 99% Small

What Do G2 Reviewers Say About Ooma Office?

AI-generated summary from verified user reviews

Pros
  • Users value the easy setup of Ooma Office, enhancing their overall experience and allowing quick implementation.
  • Users appreciate the versatile features of Ooma Office, significantly enhancing efficiency and customer communication.
  • Users praise Ooma Office for its exceptional customer service, enhancing communication and efficiency for their businesses.
  • Users praise the intuitive ease of use of Ooma Office, enhancing remote work and overall efficiency.
Cons
  • Users report frequent customer service issues, making it difficult to reach support when problems arise.
  • Users find the high cost of Ooma Office to be a drawback compared to simpler alternatives.
  • Users note Ooma Office's high pricing compared to more basic services, impacting affordability for some businesses.

What Are Recent G2 Reviews of Ooma Office?

What Are G2 Users Discussing About Ooma Office?

Allo

Allo is an AI-native phone system that records calls, writes follow-ups, updates your CRM automatically. Built for modern sales teams making and receiving calls all day. Join 20,000+ businesses using Allo: get instant business phone numbers with crystal-clear call quality, AI call summaries, automatic CRM updates, and smart call routing for your sales team. GET YOUR SALES PHONE SYSTEM IN 60 SECONDS • Local and international business numbers instantly • Works in 80+ countries for global sales reach • Make unlimited outbound calls to prospects • Receive and route inbound leads automatically • No contracts, no setup fees, no IT needed • Crystal-clear VoIP calls built mobile-first AI THAT HANDLES YOUR SALES ADMIN • Records and transcribes every sales call automatically • Writes call summaries and next steps after each conversation • Updates your CRM with call notes and contact details • Qualifies inbound leads when you're busy • Routes important calls directly to the right rep • Uses AI like ChatGPT for quick answers from your calls • No manual note-taking needed AVAILABLE ON ALL YOUR DEVICES • Native iOS app for iPhone • Native Android app for all Android devices • Desktop apps for macOS and Windows • Web app for browser-based calling • Click-to-call directly from your CRM • Seamless sync across all devices • Work from anywhere with the same number PERFECT FOR SALES TEAMS • Sales managers needing team visibility and call coaching • Small teams doing sales, support, and follow-up daily • Real estate agents managing property leads • Consultants and service providers • Construction, tech, and finance professionals • Teams of 5-30 people who close deals on the phone CRM INTEGRATION THAT WORKS • Native integration with HubSpot, Salesforce, Pipedrive, Zoho, Attio, and 1000+ other tools • Automatic call logging and contact updates • Click-to-call from your CRM contacts • No more manual data entry • Push real data where you need it PROFESSIONAL FEATURES INCLUDED • Call recording for every conversation • Unlimited SMS messaging • Team routing based on rules you control • Working hours and availability settings • All-in-one inbox for calls, texts, and voicemails • Crystal-clear calls on both mobile and desktop apps SIMPLE, TRANSPARENT PRICING $32 USD per user per month. Everything included: AI summaries, call recording, unlimited SMS, CRM integrations. No hidden fees. No per-minute billing. Cancel anytime. TRUSTED BY 20,000+ BUSINESSES Backed by investors like Base10, Lightspeed, Free, and Pennylane. We've raised 5 million dollars to reinvent software for small businesses. SECURITY AND COMPLIANCE Your calls and data are fully protected with encrypted transmission and storage. We're GDPR compliant, undergo regular independent security audits. Your business stays private. START YOUR 7-DAY FREE TRIAL Download Allo and get your team connected in 5 minutes with our business plan. Stop losing deals to admin work. Let AI handle your call notes while you focus on selling. Get Allo for your sales team today.

Average Rating: 4.7/5.0

Total Reviews: 207

How Do G2 Users Rate Allo?

  • Has the product been a good partner in doing business?: 9.5/10 (Category avg: 8.8/10)
  • Phone Calls: 9.6/10 (Category avg: 9.1/10)
  • VOiP Number: 9.6/10 (Category avg: 9.0/10)
  • Desk-to-Desk Calls: 8.5/10 (Category avg: 8.6/10)

Who Is the Company Behind Allo?

Who Uses This Product?

  • Who Uses This: Founder
  • Top Industries: Computer Software, Commercial Real Estate
  • Company Size: 42% Small, 6% Medium

What Do G2 Reviewers Say About Allo?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Allô, enjoying seamless integration with HubSpot and efficient call management.
  • Users value the easy access to recorded calls in Allo, enhancing productivity and communication efficiency.
  • Users commend the outstanding customer support of Allo, appreciating the team's reactivity and direct communication.
  • Users appreciate the reliability of Allô, enjoying consistent call quality and seamless CRM integration that enhances productivity.
  • Users value the easy integration of Allô with various CRM systems, enhancing communication and follow-up efficiency.
Cons
  • Users note the missing features in Allo, highlighting potential for improvement and future enhancements.
  • Users face connection issues with Allo, experiencing lag, dropped calls, and occasional disconnects from HubSpot.
  • Users experience call issues with Allo, including inaccurate logging and missed calls, affecting communication quality.
  • Users find a lack of intuitiveness for new users, needing time to explore Allo's comprehensive features.
  • Users notice limited features in Allo, particularly in customization and depth compared to the mobile app.

What Are Recent G2 Reviews of Allo?

Neeraja Prakash
NP
Researched and written by Neeraja Prakash
Updated