Vonage Business Communications
Work smarter with Vonage Business Communications, our unified communications platform: seamlessly connect via voice, messaging and video, virtually anywhere globally. Over 40 powerful features give you the right balance of flexibility and control, offering everything your business needs to work smarter. With our award-winning mobile app, you can manage your communications from any device and collaborate from virtually anywhere. We boast a 99.999% uptime reliability¹, ensuring maximum productivity. Setup is simple, quick, and easy to scale as your business grows. No annual contracts mean you can cancel anytime. And we pride ourselves on top-notch customer service: access to help is just plain simple. That means you can call, email, chat, or visit our online support centers. We even offer customer portals with knowledge base articles that can help you find answers 24/7. ¹The 99.999% uptime claim is based on an average of Vonage Business's call availability.
Average Rating: 4.3/5.0
Total Reviews: 478
How Do G2 Users Rate Vonage Business Communications?
- Has the product been a good partner in doing business?: 8.9/10 (Category avg: 8.9/10)
- Tenancy Flexibility: 8.6/10 (Category avg: 8.8/10)
- Video Conferencing: 8.6/10 (Category avg: 8.8/10)
- Native VoIP: 8.9/10 (Category avg: 9.0/10)
Who Is the Company Behind Vonage Business Communications?
- Seller: Vonage
- Year Founded: 2001
- HQ Location: Holmdel, NJ
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Twitter: @Vonage
11,195 Twitter followers -
LinkedIn® Page: www.linkedin.com
2,820 employees on LinkedIn®
Who Uses This Product?
- Who Uses This: President, Office Manager
- Top Industries: Staffing and Recruiting, Information Technology and Services
- Company Size: 60% Small, 33% Medium
What Do G2 Reviewers Say About Vonage Business Communications?
AI-generated summary from verified user reviews
Pros
- Users find Vonage Business Communications extremely easy to use, with seamless integration and user-friendly features.
- Users value the reliability of Vonage Business Communications, seamlessly connecting them even while working remotely or on vacation.
- Users love the comprehensive calling features of Vonage, which include messaging, call recording, and easy management options.
- Users commend the exceptional customer support from Vonage, ensuring seamless communication and smooth transitions for businesses.
- Users value the easy-to-use messaging features of Vonage, facilitating seamless communication from anywhere.
Cons
- Users report texting limitations with Vonage, citing unreliable delivery and difficulties in exporting contacts or data.
- Users experience frequent call drops and connection issues, affecting communication during important conversations.
- Users experience slow and unhelpful customer support, encountering issues that complicate problem resolution and service use.
- Users frequently encounter call connectivity issues, including dropped calls and difficulties in transferring calls seamlessly.
- Users report frequent connection issues with Vonage, causing missed calls and disruptions during conversations.
What Are Recent G2 Reviews of Vonage Business Communications?
"Best Communication app for calling and texting"
Rating: 5.0/5.0 stars
— Shivani T.
"Reliable, Flexible Communication That Keeps Our Team Connected Anywhere"
Rating: 5.0/5.0 stars
— Pavnesh C.
What Are G2 Users Discussing About Vonage Business Communications?
- What is Vonage Business Communications used for? - 2 comments
- What is Vonage Business Communications used for? - 1 comment
