PROS Reviews & Product Details

PROS is a leading provider of AI-powered SaaS pricing, CPQ, revenue management, and digital offer marketing solutions. Its vision is to optimize every shopping and selling experience. With over 30 years of industry expertise and a proven track record of success, PROS helps B2B and B2C companies across the globe, in a variety of industries, including airlines, manufacturing, distribution, and services, drive profitable growth. The PROS Platform is the only solution of its kind that sits at the center of every customer offer—the intersection of product, price, and place—enabling your business to define, implement, and optimize your selling efforts. Built on industry leading AI, the PROS Platform delivers connected selling workflows to sales, pricing, and eCommerce teams—driving collaboration and coordination—in order to consistently deliver fast and tailored offers for every buyer through all commerce channels, every time. With PROS, you’ll make every buying experience more personalized and every transaction more profitable. Learn more about what sets PROS apart from the competition: https://pros.com/leader-in-cpq/.

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Sarah Hoffman

Value at a Glance

Averages based on real user reviews.

Time to Implement

8 months

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PROS Integrations

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Unlock the power of AI with PROS Smart Price Optimization and Management featuring real-time price delivery, omnichannel price management, and customer-specific price optimization.

PROS AI-powered pricing has streamlined pricing processes at Spire Healthcare. Watch this video to learn how pricing and sales became aligned, revenue was uncovered, and one central source of truth was created.

What does PROS do? Listen to this video to hear from our partners and customers about how they describe PROS.

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The Total Economic Impact™ Of PROS Smart Price Optimization and Management

CPQ Returns $6.22 for Every Dollar Spent

About The PROS Platform

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Ayush P.

Manager Project Management

Enterprise (> 1000 emp.)

1/15/2026

"Robust Pricing Optimization, Lacks Prediction Accuracy"

4.5/5

What do you like best about PROS?

I really like PROS for its optimization capabilities, especially for pricing calculations that go beyond what Excel can do. We find it to be the best feature to use and value the most. While the initial setup was a bit challenging due to the data requirements, the IT support team at PROS was very good and helped us get through it. Review collected by and hosted on G2.com.

What do you dislike about PROS?

The forecast accuracy has not been so good, so that is something that can be improved. The initial setup was a little challenging, particularly with the data that PROS needs to be inputted into the system. Review collected by and hosted on G2.com.

Shayla H.

Pricing Analyst

Enterprise (> 1000 emp.)

4/16/2025

"Insightful. Reliable. PROS."

5/5

What do you like best about PROS?

PROS’ neural network models help us maintain competitive and consistent pricing across a wide portfolio of retail crop protection products. The platform’s ability to detect patterns, suggest optimal price points, and respond to market changes quickly is invaluable in a volatile industry. It gives us confidence in our pricing strategy and aligns well with our data-driven approach. Review collected by and hosted on G2.com.

What do you dislike about PROS?

Like any advanced platform, PROS has a learning curve, especially when customizing models or interpreting complex outputs. However, with training and support, these challenges are manageable. Continued enhancements to usability and transparency will only strengthen its value. Review collected by and hosted on G2.com.

What problems is PROS solving and how is that benefiting you?

PROS helps us navigate complex pricing challenges, especially during periods of tariff volatility and market uncertainty. Its AI-driven models adapt quickly to cost changes and competitor movements, ensuring our retail pricing remains competitive and aligned with strategy. This saves me time on manual updates and supports more confident, data-backed decisions. Review collected by and hosted on G2.com.

Oleg G.

Sr Director of Strategy and Pricing

Mid-Market (51-1000 emp.)

4/18/2025

"Great tool for standardized, logic-based price management"

4/5

What do you like best about PROS?

PROS Price Management is a great tool for maintaining complex price calculations that need to be periodically refreshed. Some of our calculations are several hundred lines of code - much more complex than what can be done in Excel. Code language itself, while unique to PROS ecosystem, is fairly easy to learn and resembles Excel formulas. Use of these formulas allows us to maintain consistency in price among similar products, stair-step price across brands/quality tiers, and control price conflicts across selling channels. Review collected by and hosted on G2.com.

What do you dislike about PROS?

Roll out of some enhancements to the platform has been slow. Platform also caters to many different industries, like agriculture, oil/gas, distribution, software sales, etc. This means that some features work well for one industry, but are suboptimal for another. Review collected by and hosted on G2.com.

Sterling W.

Data Analyst

Mid-Market (51-1000 emp.)

4/16/2025

"Has been useful, but takes a bit of technical knowledge to get the most out of it."

3.5/5

What do you like best about PROS?

I like how easy it is to see and update the pricing for all of the products in our catalog. It's much faster than doing analysis myself. Review collected by and hosted on G2.com.

What do you dislike about PROS?

I wish it was more intuitive and could be filtered a little better. I have had issues when filtering on the dates. I wish there was a way to ask specific questions about the software. Review collected by and hosted on G2.com.

What problems is PROS solving and how is that benefiting you?

It is much easier to give pricing across a wide range of customers and products without having to do a manual process. It is well trusted and is easier to push new pricing to help my company reach it's goals. It has really revolutionized our default pricing, instead of doing it just by customer tiers, we can make it very specific. Review collected by and hosted on G2.com.

Aaron H.

Director

Enterprise (> 1000 emp.)

9/29/2025

"PROS CQP"

4/5

What do you like best about PROS?

The team we worked with has been very helpful throughout the process. Review collected by and hosted on G2.com.

What do you dislike about PROS?

The implementation process has been more difficult than anticipated. Since initial scoping didn't uncover all needs, it's caused a lot of compression on the back end of the project as we try to achieve aggressive dates. Review collected by and hosted on G2.com.

Camille L.

Group Head of Data & Tools - Revenue Management

Mid-Market (51-1000 emp.)

4/29/2025

"A product to leverage your revenue growth"

4.5/5

What do you like best about PROS?

The full pricing granularity targets each car category, rental length and station individually, and has the ability to update prices automatically multiple times a day Review collected by and hosted on G2.com.

What do you dislike about PROS?

The PROS training platform would be better if it included more practical examples and business cases. Review collected by and hosted on G2.com.

What problems is PROS solving and how is that benefiting you?

PROS addresses issues such as inaccurate pricing, limited price calculations capacity, outdated prices and disconnected systems. Thanks to its high pricing granularity, we can optimize revenue by getting prices precisely. Fast computation enables immediate responses to market changes. Frequent price updates ensure that we remain competitive and have access to the latest information. Seamless SI integration streamlines workflows, providing a unified view to inform better decision-making and ultimately boost profitability and efficiency Review collected by and hosted on G2.com.

Nathan S.

International Pricing Financial Analyst

Enterprise (> 1000 emp.)

4/15/2025

"Pricing Made Easy"

4/5

What do you like best about PROS?

PROS has enabled us to automate our pricing system by allowing us to price millions of SKUs at the press of a few buttons. It is easy to navigate, recalculate and approve parts. Loading new pricing lookups is easy, and customer support is always on hand to help with any issues. Review collected by and hosted on G2.com.

What do you dislike about PROS?

Due to the large amount of SKUs we are recalculating, the system can be slow at times. Review collected by and hosted on G2.com.

Verified User in Biotechnology

Mid-Market (51-1000 emp.)

2/23/2021

"Cutting edge and flexible solution"

4.5/5

What do you like best about PROS?

I have enjoyed the flexibility to use the PROS pricing solution to shape it to our business needs. Pricing team can make adaptive changes quickly when the need arises. Automation of pricing and layering of pricing show tremendous upside. Their internal training is top-notch. Review collected by and hosted on G2.com.

What do you dislike about PROS?

Data validation is very structured so that is hurdle to get over at the beginning but bears fruit quickly by being rigid. The internal analytics and data visualization are being upgraded but not quite up to par when compared to fully licensed software for that purpose. Review collected by and hosted on G2.com.

Recommendations to others considering PROS:

Take the time to ask questions and help them understand your business and business needs with pricing. The time spent setting up the solution with the solutions architect is well worth the time. Attend training and get a few super users up to speed. Data cleanliness prior to starting work helps as the loading schema for data is fairly rigid (that's a good thing though). Review collected by and hosted on G2.com.

What problems is PROS solving and how is that benefiting you?

Price consistency and real time price availability. Decreased time for speed to quote. Having the ability to have multiple pricing types as the business needs dictate has been helpful compared to the legacy pricing systems used. Review collected by and hosted on G2.com.

Patrick M.

Sr. Pricing Analysis

Enterprise (> 1000 emp.)

4/16/2025

"A mostly positive experience."

3.5/5

What do you like best about PROS?

PROS:

We are able to customize all our business rules.

Able to handle our large part portfolio. Review collected by and hosted on G2.com.

What do you dislike about PROS?

CONS:

Setting up master price lists is difficult.

No ability to analyze data over time by the week.

No forecasting models.

Not able to see impact of price changes on sales.

SA and PO don't talk to each other.

Scrolling the mast part list is terrible.

constantly having to export to Excel to really look at things. Review collected by and hosted on G2.com.

Olivier M.

Technician & Team Leader

Enterprise (> 1000 emp.)

11/21/2022

"A powerful and versatile configurator"

4/5

What do you like best about PROS?

Speed of execution and construction possibilities. The customer support is attentive and provides fixes quickly. Review collected by and hosted on G2.com.

What do you dislike about PROS?

Difficult to follow the progress of the configurator and analyze the content of the error reports. The Drawing tool is inefficient and outdated. Customer support solves problems without a pedagogical approach. Review collected by and hosted on G2.com.