# PROS Reviews **Vendor:** Conga **Category:** [Pricing Software](https://www.g2.com/categories/pricing) **Average Rating:** 4.2/5.0 **Total Reviews:** 198 ## About PROS PROS is a leading provider of AI-powered SaaS pricing, CPQ, revenue management, and digital offer marketing solutions. Its vision is to optimize every shopping and selling experience. With over 30 years of industry expertise and a proven track record of success, PROS helps B2B and B2C companies across the globe, in a variety of industries, including airlines, manufacturing, distribution, and services, drive profitable growth. The PROS Platform is the only solution of its kind that sits at the center of every customer offer—the intersection of product, price, and place—enabling your business to define, implement, and optimize your selling efforts. Built on industry leading AI, the PROS Platform delivers connected selling workflows to sales, pricing, and eCommerce teams—driving collaboration and coordination—in order to consistently deliver fast and tailored offers for every buyer through all commerce channels, every time. With PROS, you’ll make every buying experience more personalized and every transaction more profitable. Learn more about what sets PROS apart from the competition: https://pros.com/leader-in-cpq/. ## PROS Pros & Cons **What users like:** - Users value the **efficient pricing optimization** capabilities of PROS, significantly enhancing their catalog management and speed. (10 reviews) - Users value PROS for its **dynamism in innovation** , offering flexible solutions and consistent upgrades that enhance usability. (8 reviews) - Users find PROS to be **easy to use** , streamlining marketing offers and simplifying the purchasing process. (6 reviews) - Users commend the **excellent customer support** from PROS, facilitating effective collaboration and assistance throughout the setup process. (5 reviews) - Users highlight PROS' **unique market analysis capabilities** , enhancing pricing strategies and ensuring competitive advantage. (5 reviews) - Users value the **excellent customer support** and innovative AI solutions that drive effective pricing and revenue management. (5 reviews) - Users value the **speed of automation** in PROS, enhancing efficiency in pricing and decision-making processes. (4 reviews) - Time-saving (4 reviews) - Automation (3 reviews) - Customer Satisfaction (3 reviews) **What users dislike:** - Users face a **difficult learning process** with PROS, particularly during initial setup and model customization. (4 reviews) - Users face **implementation difficulties** , struggling with setup challenges and complex ecosystem affecting overall experience. (4 reviews) - Users find the **complexity of the ecosystem** challenging, noting difficult terminology and product interdependencies. (3 reviews) - Users face **data management issues** with PROS, including difficulties in filtering and analyzing data effectively. (3 reviews) - Users report **slow performance** during large exports and recalculations, hindering efficiency in their workflow. (3 reviews) - Users find the **complex features** of PROS challenging, requiring time and support to fully understand and utilize. (2 reviews) - Complex Implementation (2 reviews) - Expensive (2 reviews) - Inaccuracy Issues (2 reviews) - Limited Customization (2 reviews) ## PROS Reviews ### 1. Cutting edge and flexible solution **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Biotechnology | Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2021 **What do you like best about PROS?** PROS continues to innovate in the optimization space and is focused on the user experience. **What do you dislike about PROS?** Sales team can be aggressive when pushing new solutions. **Recommendations to others considering PROS:** Take the time to ask questions and help them understand your business and business needs with pricing. The time spent setting up the solution with the solutions architect is well worth the time. Attend training and get a few super users up to speed. Data cleanliness prior to starting work helps as the loading schema for data is fairly rigid (that's a good thing though). **What problems is PROS solving and how is that benefiting you?** Price consistency and real time price availability. Decreased time for speed to quote. Having the ability to have multiple pricing types as the business needs dictate has been helpful compared to the legacy pricing systems used. ### 2. Simplified Contracting with Seamless Salesforce Integration **Rating:** 4.0/5.0 stars **Reviewed by:** Archit J. | Enterprise (> 1000 emp.) **Reviewed Date:** March 10, 2026 **What do you like best about PROS?** I appreciate how integrating PROS with Salesforce CRM has streamlined contracting, making our lives very easy. I am very happy with the solution and the speed. The corporate profiles are already in, so it's very simple for sales managers to deal with. Once a quote is published, you can modify it and extract all of that back to Salesforce. The success team has been on point, helping us on our journey with weekly virtual meetings and bi-annual in-person check-ins. The team involved in the setup was amazing, handling lots of customization, which took a full year, but the result was some good stuff. **What do you dislike about PROS?** - **What problems is PROS solving and how is that benefiting you?** PROS makes contracting easy, integrates fully with Salesforce CRM, and simplifies sales management. It speeds up our process, and we can modify quotes and extract data seamlessly. ### 3. Easy Setup, Optimal Pricing with PROS **Rating:** 5.0/5.0 stars **Reviewed by:** Malav . | Mid-Market (51-1000 emp.) **Reviewed Date:** March 10, 2026 **What do you like best about PROS?** I like PROS for its usability and capability in price management. It helps me determine optimal pricing for numerous SKUs, which is really valuable. I appreciate that it's integration friendly, particularly with CPQ and Salesforce, making it fit seamlessly into our existing workflows. The initial setup was also easy, which was a plus. **What do you dislike about PROS?** I wish PROS provided more details on how it calculates the optimal price. It'd be great if it could show what attributes are driving the biggest changes in the calculations. **What problems is PROS solving and how is that benefiting you?** I use PROS for price management. It helps determine optimal pricing for numerous SKUs. I like its usability and capability, especially its integration with CPQ, making it integration friendly. ### 4. Optimizes Pricing with Compliance, Needs Better User Adoption **Rating:** 4.5/5.0 stars **Reviewed by:** Brian K. | Enterprise (> 1000 emp.) **Reviewed Date:** March 10, 2026 **What do you like best about PROS?** I like that PROS creates an environment that helps us maintain compliance and drive standardization across various businesses, even when there are differences in their revenue models. This fosters a single experience for users who can be cross-trained across different business divisions. The platform also allows us to drive strategic initiatives across various revenue models simultaneously. **What do you dislike about PROS?** The environment requires some level of training for nonpricing professionals. And we do struggle with user adoption. **What problems is PROS solving and how is that benefiting you?** I use PROS for price setting, standardizing discounts, and optimizing price management. It acts as a system of record, helps maintain compliance, and drives standardization across different business divisions, allowing strategic initiatives across various revenue models. ### 5. Robust Pricing Optimization, Lacks Prediction Accuracy **Rating:** 4.5/5.0 stars **Reviewed by:** Ayush P. | Manager Project Management, Enterprise (> 1000 emp.) **Reviewed Date:** January 15, 2026 **What do you like best about PROS?** I really like PROS for its optimization capabilities, especially for pricing calculations that go beyond what Excel can do. We find it to be the best feature to use and value the most. While the initial setup was a bit challenging due to the data requirements, the IT support team at PROS was very good and helped us get through it. **What do you dislike about PROS?** The forecast accuracy has not been so good, so that is something that can be improved. The initial setup was a little challenging, particularly with the data that PROS needs to be inputted into the system. **What problems is PROS solving and how is that benefiting you?** I use PROS for pricing optimization, which helps enhance our revenue. Its capabilities surpass Excel for pricing calculations. ### 6. Positive evolution of the PROS tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** November 17, 2022 **What do you like best about PROS?** The PROS tool is evolving positively over time. We observe a continuous and constructive improvement of its configurator model. **What do you dislike about PROS?** An improvement in the tracking and quality of patches between versions would be appreciated. **What problems is PROS solving and how is that benefiting you?** Setting up a configurator. ### 7. Intuitive Pricing Optimization with Ease **Rating:** 5.0/5.0 stars **Reviewed by:** Ravi M. | Director Salesforce, Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2026 **What do you like best about PROS?** I like PROS for its ease of use. It computes data faster and gives me good visual graphs. The initial setup was very easy. **What do you dislike about PROS?** I wish PROS had better graphics with 3D abilities. **What problems is PROS solving and how is that benefiting you?** I use PROS for pricing optimization. It computes data faster and provides good visual graphs, enhancing ease of use. ### 8. Insightful. Reliable. PROS. **Rating:** 5.0/5.0 stars **Reviewed by:** Shayla H. | Pricing Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** April 16, 2025 **What do you like best about PROS?** PROS’ neural network models help us maintain competitive and consistent pricing across a wide portfolio of retail crop protection products. The platform’s ability to detect patterns, suggest optimal price points, and respond to market changes quickly is invaluable in a volatile industry. It gives us confidence in our pricing strategy and aligns well with our data-driven approach. **What do you dislike about PROS?** Like any advanced platform, PROS has a learning curve, especially when customizing models or interpreting complex outputs. However, with training and support, these challenges are manageable. Continued enhancements to usability and transparency will only strengthen its value. **What problems is PROS solving and how is that benefiting you?** PROS helps us navigate complex pricing challenges, especially during periods of tariff volatility and market uncertainty. Its AI-driven models adapt quickly to cost changes and competitor movements, ensuring our retail pricing remains competitive and aligned with strategy. This saves me time on manual updates and supports more confident, data-backed decisions. ### 9. Great tool for standardized, logic-based price management **Rating:** 4.0/5.0 stars **Reviewed by:** Oleg G. | Sr Director of Strategy and Pricing, Mid-Market (51-1000 emp.) **Reviewed Date:** April 18, 2025 **What do you like best about PROS?** PROS Price Management is a great tool for maintaining complex price calculations that need to be periodically refreshed. Some of our calculations are several hundred lines of code - much more complex than what can be done in Excel. Code language itself, while unique to PROS ecosystem, is fairly easy to learn and resembles Excel formulas. Use of these formulas allows us to maintain consistency in price among similar products, stair-step price across brands/quality tiers, and control price conflicts across selling channels. **What do you dislike about PROS?** Roll out of some enhancements to the platform has been slow. Platform also caters to many different industries, like agriculture, oil/gas, distribution, software sales, etc. This means that some features work well for one industry, but are suboptimal for another. **What problems is PROS solving and how is that benefiting you?** Maintaining complex customer-specific pricing ### 10. Has been useful, but takes a bit of technical knowledge to get the most out of it. **Rating:** 3.5/5.0 stars **Reviewed by:** Sterling W. | Data Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2025 **What do you like best about PROS?** I like how easy it is to see and update the pricing for all of the products in our catalog. It's much faster than doing analysis myself. **What do you dislike about PROS?** I wish it was more intuitive and could be filtered a little better. I have had issues when filtering on the dates. I wish there was a way to ask specific questions about the software. **What problems is PROS solving and how is that benefiting you?** It is much easier to give pricing across a wide range of customers and products without having to do a manual process. It is well trusted and is easier to push new pricing to help my company reach it's goals. It has really revolutionized our default pricing, instead of doing it just by customer tiers, we can make it very specific. ### 11. PROS CQP **Rating:** 4.0/5.0 stars **Reviewed by:** Aaron H. | Director, Enterprise (> 1000 emp.) **Reviewed Date:** September 29, 2025 **What do you like best about PROS?** The team we worked with has been very helpful throughout the process. **What do you dislike about PROS?** The implementation process has been more difficult than anticipated. Since initial scoping didn't uncover all needs, it's caused a lot of compression on the back end of the project as we try to achieve aggressive dates. **What problems is PROS solving and how is that benefiting you?** PROS is providing our sellers with a consolidated view of all products and pricing that can be used to quickly build quotes, facilitate required approvals, and execute agreements. ### 12. A product to leverage your revenue growth **Rating:** 4.5/5.0 stars **Reviewed by:** Camille L. | Group Head of Data & Tools - Revenue Management, Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2025 **What do you like best about PROS?** The full pricing granularity targets each car category, rental length and station individually, and has the ability to update prices automatically multiple times a day **What do you dislike about PROS?** The PROS training platform would be better if it included more practical examples and business cases. **What problems is PROS solving and how is that benefiting you?** PROS addresses issues such as inaccurate pricing, limited price calculations capacity, outdated prices and disconnected systems. Thanks to its high pricing granularity, we can optimize revenue by getting prices precisely. Fast computation enables immediate responses to market changes. Frequent price updates ensure that we remain competitive and have access to the latest information. Seamless SI integration streamlines workflows, providing a unified view to inform better decision-making and ultimately boost profitability and efficiency ### 13. Pricing Made Easy **Rating:** 4.0/5.0 stars **Reviewed by:** Nathan S. | International Pricing Financial Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** April 15, 2025 **What do you like best about PROS?** PROS has enabled us to automate our pricing system by allowing us to price millions of SKUs at the press of a few buttons. It is easy to navigate, recalculate and approve parts. Loading new pricing lookups is easy, and customer support is always on hand to help with any issues. **What do you dislike about PROS?** Due to the large amount of SKUs we are recalculating, the system can be slow at times. **What problems is PROS solving and how is that benefiting you?** PROS is allowing us to load our pricing structures which are tied to specific part categories, these parts are then automatically added to the system, and the correct structure is applied to the part. We are then able to use Lookups to adjust pricing if/when needed, thus saving us many hours. ### 14. A mostly positive experience. **Rating:** 3.5/5.0 stars **Reviewed by:** Patrick M. | Sr. Pricing Analysis, Enterprise (> 1000 emp.) **Reviewed Date:** April 16, 2025 **What do you like best about PROS?** PROS: We are able to customize all our business rules. Able to handle our large part portfolio. **What do you dislike about PROS?** CONS: Setting up master price lists is difficult. No ability to analyze data over time by the week. No forecasting models. Not able to see impact of price changes on sales. SA and PO don't talk to each other. Scrolling the mast part list is terrible. constantly having to export to Excel to really look at things. **What problems is PROS solving and how is that benefiting you?** We have 9 million parts in our price list. PROS allows for the automation of the pricing for the vast majority of that products pricing and facilitates the maintenance of that pricing. ### 15. A powerful and versatile configurator **Rating:** 4.0/5.0 stars **Reviewed by:** Olivier M. | Technician & Team Leader, Enterprise (> 1000 emp.) **Reviewed Date:** November 21, 2022 **What do you like best about PROS?** Speed of execution and construction possibilities. The customer support is attentive and provides fixes quickly. **What do you dislike about PROS?** Difficult to follow the progress of the configurator and analyze the content of the error reports. The Drawing tool is inefficient and outdated. Customer support solves problems without a pedagogical approach. **What problems is PROS solving and how is that benefiting you?** CPQ provides the client with a complete technical description, also including a drawing and a price offer. The formatting is highly customizable. ### 16. Pricing Operations Manager **Rating:** 5.0/5.0 stars **Reviewed by:** James B. | Pricing Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2025 **What do you like best about PROS?** The user interface is extremely friendly, the ability to filter directly in each view is extremely valuable. **What do you dislike about PROS?** I have only been using about 3 month, only thing I wish was faster was when exporting a large amount of records it would process alot quicker. **What problems is PROS solving and how is that benefiting you?** We use PROs daily to pass cost changes to our delears. Have the system automatically generate our prices based of certain methods, lookups, etc... is extremely helpful. ### 17. Have used PROS several times in my career **Rating:** 4.5/5.0 stars **Reviewed by:** Stephane B. | Vice President of Global Strategic Pricing, Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2025 **What do you like best about PROS?** Great execution team Great in data science, analytics Good products Good governance and training Management consistency Good innovation, novel generative AI approach for price optimization (leader in the field) **What do you dislike about PROS?** A little weak on customer success follow-up **What problems is PROS solving and how is that benefiting you?** Pricing on the web millions of SKUs. We are in the process of implementing Generative AI product (Gen IV) for customer specific pricing (B2B) part of our business. ### 18. Implementation Team **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel R. | PROS Architect, Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2025 **What do you like best about PROS?** PROS team is very helpful and dedicated to solving customer challenges - helping out internally across teams. The solutions are good because we can flex them to bend to customer needs. **What do you dislike about PROS?** That partners don't have more live interaction with PROS employees. **What problems is PROS solving and how is that benefiting you?** PROS makes my job easier. They help me manage prices and really help me save time for my customers when it comes to price actions. ### 19. PROS has an competive edge for change how companies shall price products and services **Rating:** 5.0/5.0 stars **Reviewed by:** Thorbjorn M. | Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2025 **What do you like best about PROS?** The dedication to improve specific processes for companies is what makes PROS more valuable then competitors **What do you dislike about PROS?** I wished PROS is focusing on specific processes and way to do processes in pricing and quoting rather than focus on industries. Industries are important, but its the processes companies relate to when selling PROS **What problems is PROS solving and how is that benefiting you?** Get the right information and insight at the right time when calculating and analyzing prices ### 20. AirMarketing has been a game changer **Rating:** 5.0/5.0 stars **Reviewed by:** Fatima M. | Digital Channels Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2025 **What do you like best about PROS?** PROS has made all of our marketing offers much more easier, allowing the user to interact with real offers and moving faster to booking, completing the purchase with just a few clicks **What do you dislike about PROS?** The pixel that collects the tariffs only gets them by real search flights, thus it gets more difficult to promote low booked flights **What problems is PROS solving and how is that benefiting you?** Showcasing real life offers so users can finalize purchase faster ### 21. Does what it advertises, just slowly **Rating:** 3.0/5.0 stars **Reviewed by:** Dustin A. | Pricing Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** April 15, 2025 **What do you like best about PROS?** It streamlines the pricing of our parts. Number of features is great. **What do you dislike about PROS?** Inconsistencies in reliability, speed, and slow **What problems is PROS solving and how is that benefiting you?** We have a large number of parts many that need pricing updated daily, PROs allows us to do that effectively. ### 22. PROS Boosted our pricing efficiency significantly **Rating:** 5.0/5.0 stars **Reviewed by:** Tolga E. | Director of Analytics & Pricing, Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2025 **What do you like best about PROS?** Neural Network model enables a deep dive analysis and more accurate recommendations. **What do you dislike about PROS?** It's not native within our ERP environment. Not a big problem but it's more of a nice to have. **What problems is PROS solving and how is that benefiting you?** Price & margin optimization ### 23. GOOD CUSTOMER SERVICES **Rating:** 4.5/5.0 stars **Reviewed by:** Gabriela G. | Seo Analysis expert, Enterprise (> 1000 emp.) **Reviewed Date:** May 13, 2025 **What do you like best about PROS?** its has a nice team to work and always have the attitude of help me. **What do you dislike about PROS?** Maybe the times pf development and release of new things. Also, the show of some cards with price has sometime bad experiences. **What problems is PROS solving and how is that benefiting you?** It help me to customize all pages as i want i share according in which country. ### 24. Impressive new features and AI Tooling **Rating:** 5.0/5.0 stars **Reviewed by:** Jonathan P. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2025 **What do you like best about PROS?** Access to roundtable experts in the industry and ability to handle complicated use cases easily **What do you dislike about PROS?** The eco system is a bit complex and the lingo can be hard to understand. Feature overviews of the platform would be helpful. **What problems is PROS solving and how is that benefiting you?** They help with pricing and revenue generation ### 25. Pros IT Business Partner **Rating:** 5.0/5.0 stars **Reviewed by:** Zack R. | IT Business Partner - Cloud Infrastructure, Enterprise (> 1000 emp.) **Reviewed Date:** May 14, 2025 **What do you like best about PROS?** Pros is a transparent company that's value lies in their ability to deliver a quality product, effectively. **What do you dislike about PROS?** I have yet to have an experience that has led to me dislike Pros **What problems is PROS solving and how is that benefiting you?** Currently IBM is a IT Partner and assisting with the pricing engine. ### 26. Quick implementation **Rating:** 5.0/5.0 stars **Reviewed by:** Archit J. | Sr Mgr - Sales Corporate Strategy, Enterprise (> 1000 emp.) **Reviewed Date:** May 14, 2025 **What do you like best about PROS?** great support team. have been working with us for the last 4 years. consistent support and easy to use. great collaboration and understand our business model very well. **What do you dislike about PROS?** nothing comes to mind currently. overall happy with PROS. **What problems is PROS solving and how is that benefiting you?** contracting platform for our corporate deals. ### 27. Pricing Director **Rating:** 4.5/5.0 stars **Reviewed by:** Ryan O. | Pricing Director, Enterprise (> 1000 emp.) **Reviewed Date:** May 13, 2025 **What do you like best about PROS?** I like the flexibility of the CPQ tool and the fact they keep making upgrades. **What do you dislike about PROS?** The presentation of tools is great but getting them implemented can be a long process. **What problems is PROS solving and how is that benefiting you?** Help with the step by step building of price process. ### 28. Senior Pricing Analyst **Rating:** 5.0/5.0 stars **Reviewed by:** jack f. | senior pricing analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2025 **What do you like best about PROS?** I look the interface and how easy it is to build on top of what you already have **What do you dislike about PROS?** Don't have anything in mind that I dislike **What problems is PROS solving and how is that benefiting you?** It help us manage all of our pricing and dynamically change as we needed. ### 29. Excellent Software **Rating:** 5.0/5.0 stars **Reviewed by:** Jorge Luis A. | Data Scientist, Enterprise (> 1000 emp.) **Reviewed Date:** May 13, 2025 **What do you like best about PROS?** AI centric, very dynamic in terms of innovation. Good partners and into generating solutions **What do you dislike about PROS?** It might have, like everything your ups and downs, but the support is there to make it work. **What problems is PROS solving and how is that benefiting you?** More Analytical approaches ### 30. Innovation, pursuing optimization. **Rating:** 5.0/5.0 stars **Reviewed by:** Kenneth S. | COO, Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2025 **What do you like best about PROS?** I've got a great team who's focused on delivering results for me and my business. **What do you dislike about PROS?** The price is a little high but understandable given the value. **What problems is PROS solving and how is that benefiting you?** Pricing Optimization. Benefits our revenue growth and optimziation. ### 31. Ease to work with and adapt to needs **Rating:** 5.0/5.0 stars **Reviewed by:** Joe L. | Sr Mgr Sales Strategy, Enterprise (> 1000 emp.) **Reviewed Date:** May 14, 2025 **What do you like best about PROS?** They were adaptable to our changing stategic needs **What do you dislike about PROS?** More descriptive cost SOW, identifying system and man hours **What problems is PROS solving and how is that benefiting you?** Allowing full customization of what we want to offer our customers ### 32. Pros is the Best! **Rating:** 5.0/5.0 stars **Reviewed by:** Zach M. | Tech Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** May 14, 2025 **What do you like best about PROS?** Pros is a differentiator in the market offering unique products tailormade to improve business process. **What do you dislike about PROS?** I have no negative feedback for Pros. They are great. **What problems is PROS solving and how is that benefiting you?** B2B tools ### 33. Efficient Pricing **Rating:** 4.0/5.0 stars **Reviewed by:** Jessica K. | Senior Pricing Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** April 14, 2025 **What do you like best about PROS?** It makes pricing a large number of parts/SKUs possible in a short amount of time. **What do you dislike about PROS?** When PROS is not working correctly, this makes my job difficult to do. **What problems is PROS solving and how is that benefiting you?** Pricing a large number of parts in a short amount of time. ### 34. AN IMPROVEMENT IN OUR WAY OF BUSINESS LIFE **Rating:** 4.0/5.0 stars **Reviewed by:** ALICIA J. | Groups manager, Enterprise (> 1000 emp.) **Reviewed Date:** May 13, 2025 **What do you like best about PROS?** Reducing manual process. Continuing improvements in the tool. **What do you dislike about PROS?** After implementation is difficult to follow the issues with a new team. **What problems is PROS solving and how is that benefiting you?** Reducing manual process. Accurate quotations. ### 35. An improve of the RM solutions **Rating:** 3.5/5.0 stars **Reviewed by:** Antonia A. | RM systems supervisor, Enterprise (> 1000 emp.) **Reviewed Date:** May 13, 2025 **What do you like best about PROS?** we improved the revenue based in science **What do you dislike about PROS?** the time for solve isssues and the burocracy **What problems is PROS solving and how is that benefiting you?** they give us the science for to increase revenues ### 36. The leader in Pricing and CPQ **Rating:** 5.0/5.0 stars **Reviewed by:** Tung N. | Sr Manager, Enterprise (> 1000 emp.) **Reviewed Date:** May 13, 2025 **What do you like best about PROS?** PROS Pricing AI is the leader in this space **What do you dislike about PROS?** The downside is the ability to scale their solution **What problems is PROS solving and how is that benefiting you?** Pricing and sales quoting challenging ### 37. Great partner helping boost sales **Rating:** 5.0/5.0 stars **Reviewed by:** ciro n. | CRM maneger, Enterprise (> 1000 emp.) **Reviewed Date:** May 14, 2025 **What do you like best about PROS?** easy to use, great customer service and disruptive technology **What do you dislike about PROS?** too many products to understand how they work together **What problems is PROS solving and how is that benefiting you?** pricing, offers, personalizartion ### 38. Senior Pricing Analyst **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** May 06, 2025 **What do you like best about PROS?** The ability to customize the product for our specific needs **What do you dislike about PROS?** Some out of the box functionality that cannot be changed **What problems is PROS solving and how is that benefiting you?** 1. Solving complex business methodology that without PROS automation would be very manual as a pricing administrator 2. Ease of changing pricing in many currencies 3. Ease of hookup to MRP ### 39. PROS is easy to work with and uses industry standard pricing methods and business rules. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** September 30, 2024 **What do you like best about PROS?** Removes the need for calculating in spreadsheets, forces standardization which creates efficiencies. It creates workflows that are sustainable. **What do you dislike about PROS?** I will start with I have worked for software development companies so I understand the challege of training/documenation for customizable solutions. However, my only feedback for PROS is the training is extremely light. I would like to see high level documentation that simply states our solution is configurable so your training might be different depending on your business requirement needs. It would be nice to have a list of all the pricing methods available, which lookups are required for each pricing method. Best practices that might include a pricing analyst should set a cadence for recalculating their pricing methods since PROS does not use alerts to notify when a calculated value in a lookup has changed, recommending a new price. It took the LS team members a lot of time to understand that PROS is not an alert tool. This would have made the SDD document easier to review and approve. **What problems is PROS solving and how is that benefiting you?** PROS has eliminated the need of spreadsheet creation/maintence (approximately 15+). ### 40. Helpful great tool with a few bumps along the way. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Consumer Electronics | Enterprise (> 1000 emp.) **Reviewed Date:** April 15, 2025 **What do you like best about PROS?** Streamlined and simplified our processes Ease of use Frequency of Use **What do you dislike about PROS?** Non consistent usability Rocky modernization/upgrades **What problems is PROS solving and how is that benefiting you?** It streamlined our overall processes and created a bunch of efficiencies in our workflow. ### 41. Software Decision-makers, valueable Resource **Rating:** 4.0/5.0 stars **Reviewed by:** Muhammad T. | Volunteer Research Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** August 24, 2024 **What do you like best about PROS?** It's a user friendly platform, providing comprehensive real-life reviews helped in making decisions to make informed choices. One of the most key feature i like is it's straightforward interface that helped navigate and find key information easily accessible. **What do you dislike about PROS?** 1. Some users report that the abundance of information on review pages can be overwhelming, making it difficult to sift through all the details. 2. Similarly, the absence of a dark mode may be a minor inconvenience for users who prefer it. **What problems is PROS solving and how is that benefiting you?** G2 PROS can sometimes feel overwhelming due to the sheer volume of information presented on the review pages. ### 42. Review of PROS Pricing Solution **Rating:** 4.0/5.0 stars **Reviewed by:** Scott B. | Enterprise (> 1000 emp.) **Reviewed Date:** August 27, 2020 **What do you like best about PROS?** We have always gotten great support from a variety of PROS resources. The tool is highly configurable to handle a variety of functions and just about any analytical needs. PROS is typically receptive to requests for enhancements. Extensive documentation is helpful on the PROS Connect support site. Both analytics and executing of pricing in PROS is very intuitive and managing views and sharing content with the app is good. Automatic price scheduling and leader/follower based pricing in PROS works great. Great import and export functionality in the application front end. Multi-column lookup table functionality is great for managing a wide variety of data both via automated loads and on the fly in the front end. PROS as a company always seems to be forward looking with a goal to utilize the latest technology to ensure a quality product. **What do you dislike about PROS?** Sometimes certain things that are more common in our industry (Oil & Gas) don't seem to have as much focus if they aren't common to PROS' major industries (airline, food, etc..). For example, we mostly price using intra-day (timestamp) price lists. Some updates and new functionalities have caused unexpected issues or incompatibilities with these intra-day price lists but worked fine on the daily only price lists. We have adopted their SaaS offering, and while their response and resolution time on issues has been excellent in SaaS, it seems like enhancement type request are going to take longer since we no longer have the flexibility to implement our own changes that we had on-prem. **Recommendations to others considering PROS:** Implement a SaaS solution. Ensure a good data model that is not overly complicated. **What problems is PROS solving and how is that benefiting you?** Efficient pricing of thousands of products on a daily basis with fast calculations for easy analysis while pricing. Automated pricing of various products that do not need user input on pricing decisions. Ad-hoc reporting on a variety of data that we feed to PROS daily. ### 43. PROS is a powerful solution replacing manually work with price strategy. **Rating:** 5.0/5.0 stars **Reviewed by:** George S. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 05, 2023 **What do you like best about PROS?** Lookup tables, benchmarks offer flexibility, the new Price Guidance and the overall look and feel of the interfaces. The number of features is also very good, uploading, exporting, etc. **What do you dislike about PROS?** Migration tools do not fully migrate all of the PROS offerings, it should do a better job. Platform analytics should offer more options (down to user level, a filter to remove "noise" - not just counting a user logging in an out, give the ability to identify meaningful attributes. **What problems is PROS solving and how is that benefiting you?** I am in IT not the business. Overall for the business, it is saving a lot of time wasted inputting manual spreadsheets leaving them more time to analyze pricing options. ### 44. PROS Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Jatin B. | E-Commerce, Apparel & Fashion, Enterprise (> 1000 emp.) **Reviewed Date:** March 07, 2024 **What do you like best about PROS?** It provides AI solution for pricing, selling, and revenue management. The customer support is the best thing. And I use it frequently in my use. The implementation and number of features are nice. **What do you dislike about PROS?** The ease of integration is not quick. This can be improved. It is also not easy to use. **What problems is PROS solving and how is that benefiting you?** PROS Platform helps businesses overcome pricing and revenue management challenges by providing advanced analytics, dynamic pricing capabilities, and personalized solutions. By leveraging these capabilities, businesses can drive revenue growth, improve profitability, and enhance customer satisfactio ### 45. Pros platform review **Rating:** 5.0/5.0 stars **Reviewed by:** Manit K. | Business Analyst Intern, Mid-Market (51-1000 emp.) **Reviewed Date:** September 14, 2023 **What do you like best about PROS?** It is very good in providing business solution and is a valuable product for complex business and also providing best and cheap posibble solutions. Moreover it is cost efficient. **What do you dislike about PROS?** I dont think that there is much to share about the dislikes of this product but as we know anything in the present market could be fully perfect but we can say it is nearly perfect. **What problems is PROS solving and how is that benefiting you?** The problems the pros platform is solving for ys is a bit confidential and cannot be shared through a public review but i must say one should always use it in solving consulting problems. ### 46. PROS Smart price optimization and Management - Review **Rating:** 4.5/5.0 stars **Reviewed by:** Akash N. | Enterprise Partner sales consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** May 18, 2023 **What do you like best about PROS?** Helped me Increase my profits by analyzing market trends and helped me save time by automating the task of pricing process giving me time to market my products better **What do you dislike about PROS?** Resistance to change, a few employees were not ready to depend on software for price optimization but that depends from organization to organization - Potential accuracies, these tools use algorithms and data analysis, thus having possibilities of errors **What problems is PROS solving and how is that benefiting you?** Helps us save time by automating the process of planning pricing and we are currently having a dynamic pricing model depending on the clients need, so thus as per the users, it helps us optimise cost and maximise profits. ### 47. Great Partnership **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.) **Reviewed Date:** April 18, 2023 **What do you like best about PROS?** It provides us with a framework for consistent, disciplined pricing decision-making. It also allows for a science-driven envelope that gives Sales agency in the negotiation process. **What do you dislike about PROS?** It is based on a lot of data but is mainly limited to our experience. That can sometimes lead to insular results. **What problems is PROS solving and how is that benefiting you?** Conflict or contention between Sales and Pricing - solved in part by providing Sales with an envelope that they can use to make decisions and not simply be a passive part of the process. Inconsistent pricing results over time and by analyst - solved in part by providing a consistent methodology that all can use. ### 48. Spectacular product with demand fulfilment capabilities **Rating:** 4.5/5.0 stars **Reviewed by:** Mohd H. | Analyst II, Enterprise (> 1000 emp.) **Reviewed Date:** April 28, 2023 **What do you like best about PROS?** PROS smart price Optimization and management is a great tool with great demand in the market. In a fast changing world with high demand for advancement capabilities, it is indeed PROS is highly effective tool. **What do you dislike about PROS?** As of now, there is no such drawback i have encountered. The only thing I suggest is to retain the customer and ensure the aim of busyis to be profitable in near future. **What problems is PROS solving and how is that benefiting you?** It's the best tool for pricing the product with adequate flexibility to the customer in the market. It provides varied pricing options to choose as per the customer convenience. ### 49. Smart CPQ Value at every turn **Rating:** 5.0/5.0 stars **Reviewed by:** Mino S. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2023 **What do you like best about PROS?** Smart CPQ has the power and flexibility to address all business needs. **What do you dislike about PROS?** Lack of ability to develop and maintain the smart CPQ entirely in-house. The connected systems: Designer, cart, portal. PROS connect and other required applications are not fully connected. Multiple logins. PROS does not have a customer user login management process. When a user leaves the company, there is not an automated way to deactivate them from the PROS systems. **What problems is PROS solving and how is that benefiting you?** Improving connectivity to pricing. Improving administration UI/UX. ### 50. Easy way to manage and control your price lists **Rating:** 4.0/5.0 stars **Reviewed by:** Carlos G. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2023 **What do you like best about PROS?** Easy way to manage and control your price lists **What do you dislike about PROS?** Built in dataset management should e more flexible **What problems is PROS solving and how is that benefiting you?** Productivity increment it was the main goal we could benefict from PROS tool.In addition, simulation scenarios, system integration was other pros. ## PROS Discussions - [How will Pros continue to function with the loss off Flash at the end of 2020?](https://www.g2.com/discussions/26727-how-will-pros-continue-to-function-with-the-loss-off-flash-at-the-end-of-2020) - 1 comment, 1 upvote - [ease of deployment](https://www.g2.com/discussions/ease-of-deployment) - 1 comment, 1 upvote - [View PROS pricing details and edition comparison](https://www.g2.com/products/pros/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+14%3A18%3A58+-0500&secure%5Bsession_id%5D=b24aa84d-bced-44ce-8bba-25487d5e6f59&secure%5Btoken%5D=14222874640d1dbb810c80015daf03406dda48ba47491d1ab8e15410848229b3&format=llm_user) ## PROS Integrations - [Agentforce 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) - [Salesforce CRM Analytics (formerly Tableau CRM)](https://www.g2.com/products/salesforce-crm-analytics-formerly-tableau-crm/reviews) - [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews) - [SAP HANA Cloud](https://www.g2.com/products/sap-hana-cloud-2025-10-01/reviews) ## PROS Features **Configuration - cpq** - Product Catalog - Guided Selling - Configuration Rules - Price Configuration - Visual Configuration **Platform - Pricing** - Dynamic Pricing - Customer Segmentation - Price Execution - Price Management - Price Monitoring - Approved Workflows - Pricing Analytics - Omnichannel Pricing **Pricing** - Pricing Flexibility - Discounting - Commerical Rules - Terms and Conditions - Approval Workflow - Renewals **Integration - Pricing** - ERP Integration - Integration API - CRM Integration **Quoting** - Grouping - Version Control - Quote Document Generation - Ordering - Contracts **Artificial Intelligence - Pricing** - Price Optimization - Personalized Pricing - Real-time Insights **Agentic AI - Pricing** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction **Admin** - Configuration Ease of Admin - Pricing Administration - Workflow Management - Document Management **Channels** - Mobile User Support - Channel Partner Support - eCommerce **Platform** - CRM Integration - Integration API - Internationalization - Scalability - Reporting and Dashboards - ERP Integration **Generative AI - cpq** - Dynamic Quoting - Dynamic Pricing - Personalized Sale Recommendations ## Top PROS Alternatives - [Pricefx](https://www.g2.com/products/pricefx/reviews) - 4.4/5.0 (120 reviews) - [Vendavo](https://www.g2.com/products/vendavo-vendavo/reviews) - 4.3/5.0 (66 reviews) - [Zilliant](https://www.g2.com/products/zilliant/reviews) - 4.4/5.0 (59 reviews)