Telecommunications Retail Management Systems reviews by real, verified users. Find unbiased ratings on user satisfaction, features, and price based on the most reviews available anywhere.
A telecommunications retail management system (telco RMS) is a specialized platform that enables transactions across physical and digital channels in a telco retail environment. Telco RMS is primarily used by salespeople at telco retail locations, as well as managers and any employees who need access to live sales and inventory data, appointment booking, and repairs.
Telco transactions often include items sold at a loss or that will be reimbursed later, and can include multiple systems and touchpoints during the completion of a sale. Common features include point of sale (POS), commissions management, inventory management, digital contract signing and storage, analytics, and other telco-specific functionality. Telco RMS integrates these into a single front end, which facilitates an omnichannel experience and provides visibility into activity across all locations.
To qualify for inclusion in the Telecommunications Retail Management System category, a product must:
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