# Best Retail Management Software - Page 9 *By [Subhransu Sahu](https://research.g2.com/insights/author/subhransu-sahu)* Retail management software, also known as a retail management system (RMS), is a platform that combines several modules to aid in the day-to-day operation of a retail store or chain, such as managing and buying inventory, checking out customers, scheduling employee shifts, keeping track of finances, etc. RMS can help retailers streamline all the processes of running a store, from procurement to sales and back-office activities such as accounting and human resources. Such an integrated platform provides a single source of truth for all retail data and can improve collaboration between various departments. Mobile versions of the software can be used while working in multiple locations such as stores or warehouses. All retail employees can use this tool, but it is most beneficial to managers and supervisors who need to plan and track operations across multiple business functions. Retail management software offers features for e-commerce and the supply chain, integrating with [e-commerce platforms](https://www.g2.com/categories/e-commerce-platforms) and [supply chain management](https://www.g2.com/categories/supply-chain-management) software for advanced functionality. For more retail features, integration with point solutions such as [retail space planning](https://www.g2.com/categories/retail-space-planning) or [retail intelligence](https://www.g2.com/categories/retail-intelligence) is required. To qualify for inclusion in the Retail Management System category, a product must: - Provide a single platform and data repository for most or all retail operations - Deliver modules for or integrate with back-office software such as accounting - Include POS features which are fully integrated with the other modules of the software - Manage supply chain operations such as purchasing, inventory management, or shipping - Manage sales activities such as order delivery, returns, cancellations, or exchanges - Allow customers to pay using various methods such as cash, credit or debit card, etc - Provide marketing features such as campaigns and retail customer loyalty programs - Provide real-time analytics, reporting features, and intelligent dashboards ## G2 Grid® for Retail Management Software ![G2 Grid® for Retail Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/retail-management-software/grids.png?focus%5B%5D=1656&focus%5B%5D=135686&focus%5B%5D=42651&focus%5B%5D=19605&focus%5B%5D=1352174&focus%5B%5D=8538&focus%5B%5D=8137&focus%5B%5D=8550) Highlighted products: Square Point of Sale, Shopify POS, KORONA POS, LS Retail, Delightree, Celerant Technology, iVend Retail, and Epicor Eagle. Underlying data: [Grid® JSON](https://www.g2.com/categories/retail-management-software/grids.json?focus%5B%5D=square-point-of-sale&focus%5B%5D=shopify-shopify-pos&focus%5B%5D=korona-pos&focus%5B%5D=ls-retail&focus%5B%5D=delightree&focus%5B%5D=celerant-technology&focus%5B%5D=ivend-retail&focus%5B%5D=epicor-eagle) ## How Many Retail Management Software Products Does G2 Track? **Total Products under this Category:** 289 ### Category Stats (Jul 2026) - **Average Rating**: 4.23/5 (↑0.01 vs Jun 2026) The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: KORONA POS (+0.09%) - Among all products in this category, KORONA POS recorded the largest rating increase compared to last month *Last updated: July 24, 2026* ## How Does G2 Rank Retail Management Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 2,900+ Authentic Reviews - 289+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. --- **Sponsored** ### SAP Commerce Cloud The SAP Commerce solutions delivers feature rich digital commerce capabilities built on a modern cloud native platform that will enable businesses to innovate quickly and deliver the perfect fit digital commerce solution for your business. SAP Commerce has the broadest and varying customer base with over 3500 customers, representing 20 industries across 100 countries. Customers trust our solution for its ability to scale and perform, customers has transacted over 570B+ dollars of gross merchandising value representing over 120M+ orders on our ecommerce platform. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=363&secure%5Bchosen_at%5D=2026-07-25T06%3A57%3A35Z&secure%5Bdisplayable_resource_id%5D=2113&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=neighbor_category&secure%5Bplacement_resource_ids%5D%5B%5D=2113&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=785&secure%5Bresource_id%5D=363&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=llm_category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fretail-management-software&secure%5Btoken%5D=91630c051e177163517a67c26e22a80429df7828e62edcf43b0d62ee10c388d1&secure%5Burl%5D=https%3A%2F%2Fwww.sap.com%2Fdocuments%2F2023%2F06%2Fe4554804-787e-0010-bca6-c68f7e60039b.rc.html%3Fcampaigncode%3DCRM-YD25-CEX-407333%26source%3DCOMMERCE-click-campaign-G2&secure%5Burl_type%5D=custom_url) --- ## What Are the Top-Rated Retail Management Software Products in 2026? ### 1. [JumpMind Commerce](https://www.g2.com/products/jumpmind-commerce/reviews) JumpMind Commerce is a retail commerce platform including point of sale, self-checkout, mobile POS, omnichannel promotions, and more. Experiences in the JumpMind Commerce suite are web-based, responsive, and built on top of our enterprise-class microservices and data synchronization architecture. Many retailers are anchored with store systems that were designed more than 20 years ago. We’ve helped large retailers evolve to unify POS, taxation, and promotions across channels. JumpMind Commerce is a modernization path leading to a full platform destination. It is a one-platform solution for self-service, traditional, and mobile point of sale. It also enables you to offer buy-online pick-up in-store, and buy-online return in-store service. Plus so much more. **Who Is the Company Behind JumpMind Commerce?** - **Seller:** [Jumpmind](https://www.g2.com/sellers/jumpmind) - **Year Founded:** 2008 - **HQ Location:** Columbus, US - **LinkedIn® Page:** https://www.linkedin.com/company/jumpmind-inc (58 employees on LinkedIn®) ### 2. [KENMerchant](https://www.g2.com/products/kenmerchant/reviews) KENMerchant enables retailers to convey an E-2-E retail software solution that unites POS, CRM, ecommerce, inventory, marketing and finance on a single platform. **Who Is the Company Behind KENMerchant?** - **Seller:** [Swash Convergence Technologies Limited](https://www.g2.com/sellers/swash-convergence-technologies-limited) - **Year Founded:** 2001 - **HQ Location:** Vashi, Navi Mumbai , IN - **LinkedIn® Page:** https://www.linkedin.com/company/2645765 (75 employees on LinkedIn®) ### 3. [King Mechanic](https://www.g2.com/products/king-mechanic/reviews) King Mechanic is a cloud-based Complete Store Management Web Ago that allows a combination of different useful tools to aid in running a store or chain of stores, such as inventory management, order management, billing management, multiple stores management, and customer relationship management (CRM) to name few It also allows storé customers to place orders area a separate customer to short its a stop solution for hassle management of your business **Who Is the Company Behind King Mechanic?** - **Seller:** [Pharoscion Global](https://www.g2.com/sellers/pharoscion-global) - **Year Founded:** 2018 - **HQ Location:** Pune, IN - **LinkedIn® Page:** https://www.linkedin.com/company/pharoscion-global (41 employees on LinkedIn®) ### 4. [Layopay](https://www.g2.com/products/layopay/reviews) mPOS and ePOS software **Who Is the Company Behind Layopay?** - **Seller:** [Layopay](https://www.g2.com/sellers/layopay) - **Year Founded:** 2022 - **HQ Location:** Leamington Spa, GB - **LinkedIn® Page:** https://www.linkedin.com/company/layopayuk/ (1 employees on LinkedIn®) ### 5. [LIFO](https://www.g2.com/products/lifo/reviews) Our solution LIFO can harness image recognition and ML to reduce the need for manual inventory work, optimize operations such as markdowns, and help reduce waste in Food retail. **Who Is the Company Behind LIFO?** - **Seller:** [LIFO](https://www.g2.com/sellers/lifo) - **Year Founded:** 2025 - **HQ Location:** Amsterdam, NL - **LinkedIn® Page:** https://www.linkedin.com/company/lifo-app/ (4 employees on LinkedIn®) ### 6. [LottoReco](https://www.g2.com/products/lottoreco/reviews) LottoReco is a lottery inventory and reconciliation platform designed for lottery retailers, convenience stores, and multi-store operators. It helps businesses track lottery stock, monitor pack movements, manage returns, reconcile sales, and reduce inventory discrepancies through a centralized dashboard. The platform streamlines daily lottery operations with real-time reporting, audit tracking, and store-level visibility, helping retailers improve accuracy, reduce manual work, and save operational time. Key capabilities: Scratcher inventory tracking with pack history and ticket-level movement Automated comparison of POS sales data and state lottery data Payout reconciliation and shortage detection Multi-store inventory monitoring from a centralized dashboard Role-based access for operators, cashiers, managers, and owners Detailed reconciliation reports available per shift **Who Is the Company Behind LottoReco?** - **Seller:** [Sofmen](https://www.g2.com/sellers/sofmen) - **Year Founded:** 2002 - **HQ Location:** Saratoga, US - **Twitter:** @sofmen (425 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/sofmen/ (59 employees on LinkedIn®) ### 7. [LottoShield](https://www.g2.com/products/lottoshield/reviews) LottoShield offers lottery management software designed to help retailers streamline their operations and protect against theft. Their system automates inventory management, reconciliation with state lottery data, and provides easy tracking for vending machines. Targeting lottery retailers across the US, LottoShield aims to enhance profitability and efficiency, significantly reducing losses caused by theft and errors. The software is trusted by various retailers and integrates seamlessly with existing point-of-sale systems. **Who Is the Company Behind LottoShield?** - **Seller:** [LottoShield](https://www.g2.com/sellers/lottoshield) - **Year Founded:** 2019 - **HQ Location:** San Ramon, US - **LinkedIn® Page:** https://www.linkedin.com/company/lottoshield/ (20 employees on LinkedIn®) ### 8. [LSNetX](https://www.g2.com/products/lsnetx/reviews) LSNetX is an Omnichannel Retailing Solution developed by Libsys Limited. We provide Omnichannel Solutions for building Customer Experiences at brick and mortar stores, Point of Sale (POS), Procurement, Warehouse, Inventory management, product management, Account books, offers and discount creation, Sales Analytics, HRMS E-commerce Store with state of the art design templates, mobile app, Product Catalog, Logistics, Stock Control, offerbook, account book, Analytics, integration to marketplaces, payment integration, SEO compliant e-commerce website with security features. Customer Relationship Management (CRM) covering Lead Management, Account Management, events, tasks, quotes, tickets, sales orders, invoicing, payments, coupons, offer books, FAQs Our Omnichannel Retailing solution include all the above. However, our E-commerce Store and CRM solution is also available separately. **Who Is the Company Behind LSNetX?** - **Seller:** [LSNetX](https://www.g2.com/sellers/lsnetx) - **Year Founded:** 2015 - **HQ Location:** Gurugram, IN - **Twitter:** @LSNetX (75 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/lsnetx/ (1 employees on LinkedIn®) ### 9. [Lucky Retail](https://www.g2.com/products/lucky-retail/reviews) Lucky enables brands to visualize real-time inventory at major retail stores and capture retail attribution data with our products. We work with enterprise retailers like Sephora, Nordstrom, and Walgreens as a data partner for their brands. **Who Is the Company Behind Lucky Retail?** - **Seller:** [Lucky](https://www.g2.com/sellers/lucky) - **Year Founded:** 2020 - **HQ Location:** New York, NY - **Twitter:** @luckylabshq (170 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/luckylabshq/ (78 employees on LinkedIn®) ### 10. [MaaS](https://www.g2.com/products/maas-digital-solution-maas/reviews) MAAS ERP Solutions Pvt Ltd. offers a cloud-based, mobile-first, AI-driven platform designed to streamline and optimize key business processes across various industries. By integrating with existing systems, MAAS ERP minimizes disruption and change management, providing real-time access to crucial data from anywhere at any time. This flexibility enables businesses to enhance customer engagement, strengthen B2B relationships, and promote a motivated workplace. Key Features and Functionality: - Dhi O2C : Ensures businesses meet customer expectations by managing the entire order-to-cash process efficiently. - Dhi P2P : Streamlines procurement processes, from identifying customer needs to requesting goods and paying suppliers. - Dhi H2R : Manages the complete employee lifecycle, from recruitment to retirement, fostering a happy and motivated workforce. - Dhi F2C : Simplifies financial statement preparation and compliance reporting, reducing time-consuming tasks. - Dhi R2R : Provides accurate, up-to-date management information for informed decision-making. - Dhi B2C Hyperlocal: Offers solutions tailored to meet the unique needs of every business, enhancing customer engagement. - Dhi M-Analytics: Delivers mobile analytics to overcome common challenges in various industries with cloud-based SaaS solutions. Primary Value and Solutions Provided: MAAS ERP Solutions addresses the need for businesses to transform operations with minimal disruption, cost, and change. By offering a comprehensive suite of tools that integrate seamlessly with existing systems, it enables organizations to optimize processes, improve efficiency, and drive growth. The platform's real-time data access and mobile capabilities ensure that businesses can make informed decisions promptly, enhancing overall performance and competitiveness. **Who Is the Company Behind MaaS?** - **Seller:** [MaaS - Digital Solution](https://www.g2.com/sellers/maas-digital-solution) - **HQ Location:** Hyderabad, IN - **LinkedIn® Page:** https://www.linkedin.com/company/maas-digital-solution/ (21 employees on LinkedIn®) ### 11. [MaximPro - AI Enabled Retail Chain Automation Platform](https://www.g2.com/products/maximpro-ai-enabled-retail-chain-automation-platform/reviews) MaximPro is a cloud-native POS and retail chain automation platform optimized for emerging-market retailers. Six integrated modules: smart billing, inventory management, multi-outlet management, financial accounting, mobile reports, and AI video analytics integration. VAT-compliant for Oman and GCC. Deployed across retail chains in Oman, UAE, and India. **Who Is the Company Behind MaximPro - AI Enabled Retail Chain Automation Platform?** - **Seller:** [Proeffico Solutions](https://www.g2.com/sellers/proeffico-solutions) - **Year Founded:** 2020 - **HQ Location:** Noida, IN - **Twitter:** @proeffico (119 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/proeffico/ (57 employees on LinkedIn®) ### 12. [MediVision Gold Retail](https://www.g2.com/products/medivision-gold-retail/reviews) MediVision Gold Retail software is specially developed for Medical, Pharma and Drug Shops. It covers all aspects involved in running a day to day medical retail business, covering point of sales, inventory management and accounting online billing, up to finalization stage. **Who Is the Company Behind MediVision Gold Retail?** - **Seller:** [Allied Softech](https://www.g2.com/sellers/allied-softech) - **Year Founded:** 1997 - **HQ Location:** Pune, IN - **Twitter:** @Allied_Softech (38 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/allied-softech-pvt-ltd-/ (88 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 100% Enterprise, 100% Mid-Market #### What Are Recent G2 Reviews of MediVision Gold Retail? **"[Excellent. ](https://www.g2.com/survey_responses/medivision-gold-retail-review-2626614)"** **Rating:** 5.0/5.0 stars *— Wendy A.* [Read full review](https://www.g2.com/survey_responses/medivision-gold-retail-review-2626614) --- #### What Are G2 Users Discussing About MediVision Gold Retail? - [What is MediVision Gold Retail used for?](https://www.g2.com/discussions/what-is-medivision-gold-retail-used-for) ### 13. [Meridian EPOS](https://www.g2.com/products/meridian-epos/reviews) The Meridian EPOS System will give the retailer all the information they need to make decisions all backed up with the experience of working with retailers for over 20 years **Who Is the Company Behind Meridian EPOS?** - **Seller:** [Retail Integration](https://www.g2.com/sellers/retail-integration) - **Year Founded:** 1996 - **HQ Location:** Dublin 12, IE - **LinkedIn® Page:** https://www.linkedin.com/company/retail-integration-limited/ (20 employees on LinkedIn®) ### 14. [MMI Xpert - ERP Software](https://www.g2.com/products/mmi-xpert-erp-software/reviews) MMI XPERT is a Complete solution for small and midsize retailers, wholesaler and Manufactures operating everything from a single store to a whole chain. It is comprehensive and scalable for those business focusing on significant growth. **Who Is the Company Behind MMI Xpert - ERP Software?** - **Seller:** [MMI Softwares Pvt Ltd](https://www.g2.com/sellers/mmi-softwares-pvt-ltd) - **Twitter:** @MMIsoftwares (22 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/mmi-softwares (23 employees on LinkedIn®) ### 15. [Monkport - Retail Billing software](https://www.g2.com/products/monkport-retail-billing-software/reviews) MONK BILL is a Retail billing Software Solutions are designed to give the high level of solutions to the small & Independent Stores, Retailers and Large & Multi Store Retail chain. **Who Is the Company Behind Monkport - Retail Billing software?** - **Seller:** [Monkport Technologies](https://www.g2.com/sellers/monkport-technologies) - **HQ Location:** N/A - **Twitter:** @MonkportTech (13 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) ### 16. [MultiFlexPOS](https://www.g2.com/products/multiflexpos/reviews) POS Software gives business owners control with accurate information, created for single or multi-store, multi-location, multi-country retail operations, integrating both online eCommerce and physical stores. **Who Is the Company Behind MultiFlexPOS?** - **Seller:** [Microhouse Systems](https://www.g2.com/sellers/microhouse-systems) - **HQ Location:** N/A - **Twitter:** @multiflexrms (3 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) ### 17. [mybizmaster](https://www.g2.com/products/mybizmaster/reviews) myBizMaster is a SaaS-based, all-in-one Business Management Platform built for MSMEs that want to run faster, smarter, and with fewer daily operational headaches. Designed for both retail and service-centric businesses, myBizMaster brings your core workflows into a single system—so inventory, billing, customers, staff, and sales don’t live in separate tools anymore. With powerful Inventory Management at its core, myBizMaster helps you track stock, movement, and availability across products and locations. Pair that with an easy-to-use POS, and businesses can create invoices quickly while keeping stock updated automatically. For service centers and repair businesses, myBizMaster adds a full Repairing Job Sheet Management system—manage devices, record issues, track progress, assign technicians, and keep everything organized from intake to delivery. myBizMaster supports single business, multi-branch, and even franchise operations—across the same or different verticals—using one unified platform. You can manage multiple locations, staff access, and workflows without juggling multiple logins or disconnected systems. Built-in Customer Management helps you maintain customer profiles, purchase history, and engagement, while Reward Points strengthen repeat visits and loyalty. What makes myBizMaster stand out is its ability to extend beyond your store. We provide custom e-commerce websites for retailers and repair booking + customer tracking websites for service centers—so your customers can book services, track repair status, and stay informed. Already selling online? Connect your existing e-commerce website or marketplaces for inventory synchronization, reducing overselling and manual updates. With a long-term vision to reduce friction in business operations, myBizMaster is building toward a seamless supply chain management system—helping MSMEs move from manual coordination to connected, efficient growth. **Who Is the Company Behind mybizmaster?** - **Seller:** [Qthrust Business Solutions Pvt. Ltd](https://www.g2.com/sellers/qthrust-business-solutions-pvt-ltd) - **Year Founded:** 2023 - **HQ Location:** Greater Noida, IN - **LinkedIn® Page:** https://www.linkedin.com/company/mybizmasterofficial (1 employees on LinkedIn®) ### 18. [MyPosBook](https://www.g2.com/products/myposbook/reviews) Cloud-based business management system that integrates POS, billing, inventory, and accounting functions. The software provides billing capabilities, inventory tracking across multiple locations, analytics reporting, and multi-store support. MyPosBook includes stock management features with expiry tracking and lot numbers, service management with repair scheduling, HR management for attendance and payroll, and CRM functionality for lead tracking. MyPosBook offers reporting tools for analyzing revenue, inventory, payments, and human resources. It accommodates various business types including retail, wholesale, pharmacy, hardware, electronics, and repair services. **Who Is the Company Behind MyPosBook?** - **Seller:** [MyPosBook](https://www.g2.com/sellers/myposbook) - **HQ Location:** Wandoor, Kerala, India, IN - **LinkedIn® Page:** https://www.linkedin.com/company/myposbook/ (1 employees on LinkedIn®) ### 19. [NCR Voyix Edge](https://www.g2.com/products/ncr-voyix-edge/reviews) Yoyix Edge enables retailers to deliver superior customer and employee experiences through faster innovation and radically reduces cost to serve in-store **Who Is the Company Behind NCR Voyix Edge?** - **Seller:** [NCR Voyix](https://www.g2.com/sellers/ncr-voyix) - **Year Founded:** 1884 - **HQ Location:** Atlanta, Georgia - **LinkedIn® Page:** https://www.linkedin.com/company/ncrvoyix/ (7,964 employees on LinkedIn®) - **Ownership:** NYSE: NCR - **Total Revenue (USD mm):** $6,207 ### 20. [NetWave Retail Management](https://www.g2.com/products/netwave-retail-management/reviews) NetWave Retail Management gives you what you need to control all of your showrooms, warehouses and sales staff. Netwave Retail gives you the power to control the processes taking place in your retail business. **Who Is the Company Behind NetWave Retail Management?** - **Seller:** [NetWave Information systems](https://www.g2.com/sellers/netwave-information-systems) - **Year Founded:** 2000 - **HQ Location:** El Golf, EG - **Twitter:** @NetWaveNews (126 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/netwave-information-systems (8 employees on LinkedIn®) ### 21. [Nhanh](https://www.g2.com/products/nhanh/reviews) Nhanh.vn is a comprehensive multi-channel sales management platform designed to streamline and optimize retail operations for businesses of all sizes. It enables seamless management of unlimited physical stores, fan pages, websites, and e-commerce platforms such as Shopee, Lazada, Tiki, and Sendo. By centralizing data on inventory, orders, and customers, Nhanh.vn ensures real-time updates and synchronization across offline and online sales channels. Key Features and Functionality: - Point of Sale : Facilitates in-store sales with features like billing, invoice printing, barcode scanning, inventory management, promotions, accounting, customer and staff management, and comprehensive reporting. - Website Design : Offers professional, SEO-friendly, and responsive e-commerce website design services to enhance online presence and sales. - Social Media Sales Management : Manages interactions across multiple social media platforms, consolidating comments and messages from Facebook, Instagram, Zalo, and more into a single interface. - E-commerce Integration : Synchronizes products, inventory, and orders with major e-commerce platforms, ensuring consistent and efficient online sales operations. - Shipping Solutions : Integrates with leading logistics providers like GHN, Viettel Post, EMS, Vietnam Post, J&T, and Best, offering nationwide shipping and cash-on-delivery services with automated reconciliation and high discounts. - Omnichannel Management: Combines all Nhanh.vn services, including POS, website, social media management, e-commerce integration, and shipping, into a unified system for comprehensive multi-channel sales management. Primary Value and Solutions Provided: Nhanh.vn addresses the complexities of managing multi-channel retail operations by offering an integrated platform that centralizes and automates various aspects of sales management. This integration reduces errors, minimizes losses due to confusion or fraud, and enhances decision-making through accurate, real-time data. By streamlining processes, Nhanh.vn saves time and operational costs, allowing businesses to focus on growth and customer satisfaction. **Who Is the Company Behind Nhanh?** - **Seller:** [Nhanh](https://www.g2.com/sellers/nhanh) - **Year Founded:** 2014 - **HQ Location:** Hanoi, VN - **LinkedIn® Page:** https://www.linkedin.com/company/nhanh-vn (134 employees on LinkedIn®) ### 22. [Octopus Retail Management](https://www.g2.com/products/octopus-retail-management/reviews) Octopus is a new generation omni-channel retail solution, which provides a holistic experience for your business. We provide a robust and scalable suite of retail management system that understands your business. Octopus has a user-friendly interface packed with sophisticated features, which gives you control and management over your business. **Who Is the Company Behind Octopus Retail Management?** - **Seller:** [Octopus POS](https://www.g2.com/sellers/octopus-pos) - **Year Founded:** 2002 - **HQ Location:** Singapore, SG - **LinkedIn® Page:** http://www.linkedin.com/company/octopus-retail-management-pte-ltd (10 employees on LinkedIn®) ### 23. [Oneir Retail](https://www.g2.com/products/oneir-retail/reviews) Oneir Retail is an accounting software that includes multi-channel sales, inventory control, POS, barcode tracking, and more. **Who Is the Company Behind Oneir Retail?** - **Seller:** [Oneir Solutions](https://www.g2.com/sellers/oneir-solutions) - **Year Founded:** 2003 - **HQ Location:** N/A - **Twitter:** @OneirSolutions (12 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/oneir-solutions (7 employees on LinkedIn®) ### 24. [opsuite](https://www.g2.com/products/opsuite-opsuite/reviews) Opsuite is a business management platform built for African SMEs, covering POS, inventory, accounting, payroll, CRM, attendance, digital signage, and more in a single cloud-based system. **Who Is the Company Behind opsuite?** - **Seller:** [Opsuite](https://www.g2.com/sellers/opsuite) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/opsuite-technologies (1 employees on LinkedIn®) ### 25. [Ordering](https://www.g2.com/products/ordering/reviews) pecialized tools & features for the perfect e-commerce platform management. **Who Is the Company Behind Ordering?** - **Seller:** [OrderingPages](https://www.g2.com/sellers/orderingpages) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) ## What Is Retail Management Software? [Retail Software](https://www.g2.com/categories/retail) ## What Software Categories Are Similar to Retail Management Software? - [Retail POS Systems](https://www.g2.com/categories/retail-pos) - [Omnichannel Commerce Software](https://www.g2.com/categories/omnichannel-commerce) --- ## How Do You Choose the Right Retail Management Software? ### What You Should Know About Retail Management Software ### What is Retail Management Software? Retail management software, also referred to as retail management systems (RMS), provides a retailer with various tools, all housed on one platform, to help run their store. RMS platforms can streamline day-to-day operations and help small retailers save time and energy by handling most store operations. It also helps boost sales and increase customer satisfaction through a better understanding of consumers, products, and services with respect to one’s store. Since most of a retail management system’s functionality revolves around point of sale, much of the platform’s data is obtained from daily transactions. Inventory management features, for instance, are tied to the POS feature, updating inventory in real-time as sales are made. The main advantage of retail management software is the interconnectivity of all the different features, all of which help with the everyday chores associated with running a retail business. #### What Types of Retail Management Software Exist? There are mainly two types of retail management software currently used in this industry; on-premises and cloud-based. While both options offer some basic common features to manage store operation, the decision is always a question of deployment. **On-premises retail management software** On-premises retail management software, also known as legacy systems, are the most desired suite by retailers across the industry. They mainly consist of desktop computers and other pieces of hardware like a POS cash drawer, barcode scanner, receipt printer, etc., that can only be accessed on the infrastructure they’re deployed in. These systems are always locally installed and maintained on-site, with a huge IT infrastructure cost of running and maintaining it. **Cloud-based retail management software** Contrary to on-premises, cloud-based systems are the modern retail management software gaining massive traction in the industry. Cloud-based solutions are hosted on the vendor’s server and can be accessed in the store through software or an application on the computer or a mobile device. The product suites are usually sold under a subscription-based pricing model, and the vendor is responsible for providing all kinds of services and support to run it. ### What are the Common Features of Retail Management Software? Retail management software is an all-in-one tool with multiple features to offer. Here are some core features to help retailers find the best solution for their day-to-day operations: **Inventory management:** Inventory management is crucial for all retailers, whether brick-and-mortar or online. Retail management systems can track inventory in real-time as sales are made through the POS feature of the platform. These solutions can also help purchase new inventory by tracking sales trends to ensure the business always has hot items in stock and does not over-purchase items just sitting on the shelf. **Point of sale (POS):** Retail point-of-sale features are crucial for the retail industry. They allow retailers to exchange customers' money for their goods or services. POS features are where the most data is gathered, as it is where customer data and inventory data collide. Retailers can see which customers are buying what products, providing information to help a business grow. **Loyalty management:** The goal of any business is to attract more customers, and for a retail business, that includes attracting repeat customers. Loyalty management features can help retailers set up a program that uses incentives to attract repeat business or entice lapsed customers to return. Often this takes the form of point systems (points are accrued by making purchases) or gift vouchers. **Analytics:** Accurate data is essential for every industry, including retail. Since retail management platforms deal with almost every aspect of a retail business, they can collect data from the various corners of their business and create an analytics dashboard that provides a clear picture of its performance. With this data and analysis, retailers can make informed decisions based on where they are performing well and where they need to improve. **Mobile functionality:** With more and more technology moving to the mobile sphere, it’s only a matter of time until the retail industry does as well. Many retail management solutions are built to run on mobile devices such as tablets, providing mobile POS functionality anywhere inside or outside a store. This is extremely useful for e-commerce businesses that function entirely online. Customers and owners can then conduct business whenever and wherever they choose. **Marketing:** Marketing is a surefire way to get people through the door, so many retail management software have marketing features. These features may help retailers manage their social media presence or create email campaigns. **Employee management:** Retail businesses often have unique employment needs, particularly around the holiday rush. Employee management features can help retailers schedule their employees’ shifts and create onboarding timelines for new employees who need training. Given the large amount of data a retail management system collects, business owners and managers can ensure they have enough workers on the floor during busy periods. ### What are the Benefits of Retail Management Software? Retail management tools address the holistic need of the retail store and streamline core processes needed to excel in a retail business. Here are a few benefits of retail management systems: **Supply chain management:** It helps manage the supply chain and provides real-time information on the available retail inventory in one place. **Finance and accounting:** Retail management software helps manage finance and adhere to all accounting policies. **HR management:** Human resource management can be conducted using the tool by tracking employee clock-ins, clock-outs, efficiency, and performance. **Sales tracking:** It provides a standalone functionality to track sales, exchanges, and returns. It also serves as a central hub for maintaining sales data. **Reporting and analytics:** Retail management tools also help in reporting and analytics. It provides valuable insights to analyze different store metrics and overall performance. ### Who Uses Retail Management Software? Department stores, specialty retailers, warehouse and convenience retailers, supermarkets, and hypermarkets use retail management software. **Store managers:** Managers responsible for managing retail stores use these solutions to handle the daily tasks of customers, staff, sales, marketing, inventory control, and the overall retail environment. **Store cashiers:** Store executives in charge of cash counters at retail stores use POS solutions to receive payments, issue receipts, and handle billing-related queries of customers. **Customers:** Self-checkout is an emerging trend in the retail industry. A retail management system allows customers to check out by themselves, usually at sophisticated retail outlets. It also creates a better customer experience. ### Challenges with Retail Management Software Some common challenges faced by retailers using retail management software are:  **Software replacement:** Switching from one software vendor to another could be troublesome. The biggest problem is the replacement cost or cost of opting for a new product. It also might affect the existing process and create bottlenecks. For new software or technology, store staff might face difficulties adapting to it, which could slow down store operations. **Product selection:** Selecting the right RMS could be a little tricky. Retail management software is often compared to retail POS software, resulting in confusion because of similar feature offerings. Retail POS is one part of the massive retail management system, and buyers must carefully map the store's needs to the features offered in a system. **Internet connectivity:** Most cloud-based retail management solutions become operational only through the Internet. Internet connectivity is not as substantial of an issue compared to the others mentioned above, but it can hinder the smooth operation of the store. Customers want a seamless checkout experience, and slow Internet means an increase in wait time, a considerable loss in money, and a bad reputation in the market. ### How to Buy Retail Management Software #### Requirements Gathering (RFI/RFP) for Retail Management Software Retail management software offers features that cater to individual business needs. Understanding requirements is the most important thing in selecting the right set of tools. Opting for a retail POS system is a good idea if the requirement is only for general retail operations like billing or inventory checks. Whereas for tasks like point of sale (POS), customer relationship management (CRM), enterprise resource planning (ERP), order management, scheduling employee shifts, inventory management, customer loyalty programs, etc., RMS is the correct choice. After understanding the requirements, the buyer can contact different vendors and ask for product-related information through RFP/RFIs. Upon receiving RFP/RFIs, the buyer needs to look at the features, pricing, and contract agreements to understand what problems the new system will solve. Buyers must carefully examine all relevant information and documents before opting for the vendor and product. #### Compare Retail Management Software Products **Create a long list** A long list always helps select the right software from many products available for retail management. The buyer should remember to look at the existing software and prioritize asking what problem the new software can solve. A long list must consist of products that qualify metrics like required feature offerings, reviews and ratings from buyers, vendor add-ons, price points, and its overall reputation in the category. **Create a short list** A short list narrows down the options available on the long list. It is generally done by mapping existing requirements to the offerings of the software. A short list is generally created from a price point of view where the buyer selects a retail management system vendor as per the price quoted by the vendor, considering the product's budget. **Conduct demos** Software demos are crucial to understanding how compatible the product is with existing systems and processes. It helps meet the realistic expectations from the product. The buyer must consider asking the vendor to conduct a demo and involve an internal IT team or consultant before selecting and implementing the RMS in the business. #### Selection of Retail Management Software **Choose a selection team** A team of department managers who will be using the software, IT personnel, or consultants is required for the selection process. Collaborative communication around different functionalities of the retail management solution and collecting individual feedback from the people involved help make a better decision.  **Negotiation** The negotiation process can happen upon receiving a price quote from the vendor. Depending on the available budget, the buyer can offer a price to the vendor considering all the RMS features or any add-ons. A successful negotiation means a courteous and constructive interaction that is a win-win for both parties. **Final decision** The final decision should be based on all the information collected, features offered, and price agreed by both parties involved in the purchasing process of the product.