GUIDEcx
GUIDEcx is the world's leading Client Onboarding solution that creates a seamless transition between your sales and implementation process. With over five years and 300,000 successful onboarding projects completed, we know how to leverage our wisdom to deliver consistent Customer Onboarding experiences. Our process is designed to drive engagement, increase efficiency, and expand capacity without sacrificing quality of service. Easy to integrate into your existing CRM, GUIDEcx has custom templates, different customer views for each role, purpose-built integrations, and robust reporting. We don't just move your process to our software, our Professional Services team and Guide University resources are here to Guide and support you through every step of the process to accelerate time to value and maximize your onboarding team productivity. Reach out today to and we can help you bring your Customer Onboarding experience to new heights.
Average Rating: 4.6/5.0
Total Reviews: 460
How Do G2 Users Rate GUIDEcx?
- Has the product been a good partner in doing business?: 9.5/10 (Category avg: 9.0/10)
- Task Prioritization: 8.7/10 (Category avg: 8.8/10)
- Creation & Assignment: 9.0/10 (Category avg: 9.0/10)
- To-Do Lists: 8.8/10 (Category avg: 8.9/10)
Who Is the Company Behind GUIDEcx?
- Seller: GuideCX
- Year Founded: 2017
- HQ Location: Lehi, Utah
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Twitter: @guidecx
173 Twitter followers -
LinkedIn® Page: www.linkedin.com
53 employees on LinkedIn®
Who Uses This Product?
- Who Uses This: Project Manager, Implementation Manager
- Top Industries: Computer Software, Information Technology and Services
- Company Size: 52% Medium, 39% Small
What Do G2 Reviewers Say About GUIDEcx?
AI-generated summary from verified user reviews
Pros
- Users appreciate the ease of use of GUIDEcx, making the platform simple to navigate and implement.
- Users commend the responsive customer support from GUIDEcx, which enhances their onboarding and project management experience.
- Users commend how GUIDEcx enables seamless project management, enhancing onboarding efficiency and team communication.
- Users find GUIDEcx's ease of learning exceptional, allowing smooth navigation and quick mastery of the platform.
- Users highlight the effective team collaboration features of GUIDEcx, enhancing communication and project management effortlessly.
Cons
- Users note a steep learning curve with GUIDEcx that requires mental effort for initial setup and customization.
- Users experience slow loading times that hinder navigation and overall user experience in GUIDEcx.
- Users report glitches and hiccups in GUIDEcx, particularly with ticket creation and profile impersonation issues.
- Users note the complexity in setting up GUIDEcx, which may require significant mental effort for unclear onboarding flows.
- Users report experiencing glitches such as lag and unexpected logouts, affecting their workflow significantly.
What Are Recent G2 Reviews of GUIDEcx?
"Easy Task Management and Great Support with GUIDEcx"
Rating: 4.5/5.0 stars
— Morgan M.
"Unified Onboarding Experience"
Rating: 4.5/5.0 stars
— Verified User in Manufacturing
What Are G2 Users Discussing About GUIDEcx?
- What is GUIDEcx used for? - 1 comment

