DelightChat
Grow your Shopify store with delightful customer service. Manage all your customer conversations from all channels on a single screen.
Average Rating: 4.8/5.0
Total Reviews: 2
How Do G2 Users Rate DelightChat?
- Has the product been a good partner in doing business?: 8.3/10 (Category avg: 9.1/10)
- Omnichannel: 1.7/10 (Category avg: 8.5/10)
- Types: 5.0/10 (Category avg: 8.8/10)
- What is your organization's estimated ROI on the product (payback period in months)?: 10/10 (Category avg: 10/10)
Who Is the Company Behind DelightChat?
- Seller: DelightChat
- Year Founded: 2020
- HQ Location: Arden, US
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LinkedIn® Page: www.linkedin.com
13 employees on LinkedIn®
Who Uses This Product?
- Company Size: 100% Medium
What Do G2 Reviewers Say About DelightChat?
AI-generated summary from verified user reviews
Pros
- Users commend the excellent customer support from DelightChat, appreciating their responsive team and assistance.
- Users find DelightChat's ease of use enhances workflow and simplifies setup with excellent support and integration.
- Users find DelightChat's time-saving features invaluable for automating order details and improving customer support efficiency.
- Users find WhatsApp automation highly beneficial for sending order details, significantly reducing workload and enhancing customer support.
- Users find the WhatsApp automation feature highly beneficial for easing communication and reducing workload.
Cons
- Users find the initial setup challenging, which complicates their overall experience with DelightChat.
- Users find the difficult setup of DelightChat to be a significant challenge during initial use.
- Users find the pricing and initial setup challenging, making it difficult to start using DelightChat effectively.
- Users find integration issues frustrating, particularly lacking support for multiple channels and direct ticketing integrations.
- Users find the pricing and initial setup challenging, leading to frustration and difficulties in using DelightChat.
What Are Recent G2 Reviews of DelightChat?
"WhatsApp Automation Makes Sending Order Details Effortless"
Rating: 5.0/5.0 stars
— Vallinayagam G.
Rating: 4.5/5.0 stars
— Karthikeyan D.

