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Mercately
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Mercately

By Mercately

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Mercately Reviews (1)

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Mercately Reviews (1)

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Christopher A.
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"Performance Issues and Inadequate Support"
What do you like best about Mercately?

Absolutely nothing. Review collected by and hosted on G2.com.

What do you dislike about Mercately?

The platform presents serious structural problems that prevent the operation of a serious business: Performance and Instability: The system does not support real workload. With just 200 simultaneous tickets, the inbox freezes, there are loading errors, and message loss. Broken Integrations (WooCommerce and AI): The synchronization with WooCommerce is defective. Worse still, the Artificial Intelligence hallucinates data: it delivers incorrect prices and stock availability to customers, causing direct sales losses and complaints. Management and Support: It is a restrictive system; they do not allow you to manually disconnect the API, forcing you to depend on them. To top it off, technical support is nonexistent during critical hours (4:00 PM - 6:00 PM), leaving you adrift during high operation moments. Review collected by and hosted on G2.com.

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