ConferWith

1 review

Confer With is an innovative live video shopping platform that bridges the gap between online and in-store retail experiences. By enabling real-time, personalized video interactions between customers and brand ambassadors, it replicates the in-store shopping experience on retailers' websites. This immersive approach allows customers to receive expert advice, view product demonstrations, and make informed purchasing decisions within a live video call. Key Features and Functionality: - Live Video Shopping Calls: Facilitates one-on-one video interactions between customers and sales experts, enhancing engagement and trust. - Product and Asset Sharing: Enables sharing of product images, videos, and descriptions during the call, providing a comprehensive understanding of the offerings. - Shared Virtual Basket: Both customers and sales associates can add or remove items in a synchronized virtual basket, streamlining the purchasing process. - AI-Assisted Brand Ambassadors: Supports sales experts with AI tools that offer product details, address customer objections, and suggest personalized upsell and cross-sell opportunities. - Seamless Integration: Integrates effortlessly with existing e-commerce platforms, ensuring a cohesive and user-friendly experience. Primary Value and Solutions Provided: Confer With addresses the challenge of replicating the personalized, consultative nature of in-store shopping in the digital realm. By facilitating live, interactive video sessions, it enhances customer engagement, boosts conversion rates, and increases average order values. Retailers benefit from real-time insights into customer behavior and preferences, leading to improved customer satisfaction and reduced product returns. This platform effectively combines the convenience of online shopping with the personalized service of physical retail, offering a comprehensive solution for modern e-commerce businesses.