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iAdvize

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28 reviews
  • 2 profiles
  • 6 categories
Average star rating
4.7
Serving customers since
2010
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iAdvize

27 reviews

Brands use iAdvize Copilot™ to empower e-commerce shoppers and professional agents. iAdvize Copilot™ for Shoppers helps retailers boost sales 24/7 to remove purchase barriers and achieve 10x conversions. The Copilot enables Product Discovery to suggest products tailored to each shopper’s unique needs to increase conversion rates. Conversation starters accelerate buying decisions with engaging, AI-driven prompts that resonate with each shopper’s context. It addresses product information questions by automatically offering instant and reliable answers to move shoppers closer to a purchase. Finally, respond to order tracking requests and all common FAQs by providing immediate, automated answers to questions about delivery status, return conditions, or payment methods. Our iAdvize Copilot™ for Agents helps brands double agent productivity and increase service quality with an agent desktop powered by AI and designed for e-commerce. Seamlessly manage conversations across all messaging channels from a single, AI-enhanced panel, accessible from any device. The Copilot Panel empowers each agent with a personal AI to research products, search knowledge articles, and find whatever customers need. Supercharge agent productivity with AI Suggest that drafts answers for your agents to fine-tune and respond 2x faster. Smart Compose to summarize, rephrase, or adjust agent responses with one click to improve quality, and Smart Summary, which instantly equips agents with a recap of customers’ past interactions.

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ibbü

1 review

Your on-demand pool of experts: Savvy enthusiasts paid to enhance customer experience and boost online sales.

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25
3
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0

iAdvize Reviews

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Profile Name
Star Rating
25
3
0
0
0
MM
Michael M.
11/24/2025
Validated Reviewer
Review source: Organic

Seamless Integration with iAdvize

The iAdvize team was very engaged from kick-off to implementation and beyond. Our solution architects said it was one of the best integrations we have ever undergone. Only being in production now for a few months, we are already seeing the decreased call volume and increased sales. Would recommend. The interface is very user friendly.
Matt D.
MD
Matt D.
10/13/2025
Validated Reviewer
Review source: Organic

Huge delegation!

iAdvize has allowed me to deload my customer service team with the majority of website conversations with customers. Monitoring the conversations, iAdvize does an amazing job answering technical and detailed questions that our customers ask and has a very strong conversion rate which makes the service fee a drop in the bucket.
Verified User in Consumer Goods
AC
Verified User in Consumer Goods
08/19/2025
Validated Reviewer
Review source: Organic

iAdvize - premium commercial AI tool

iAdvize has been a great partner in helping us elevate our customer engagement. The platform is easy to configure and implement, and our operational teams find it intuitive to use. What truly makes the difference is the exceptional support from the CSM team—they’re deeply committed to our success, constantly challenging us and helping us aim higher. Their proactive guidance ensures we stay focused on delivering a standout experience and reaching our ambitious goals together. A tool that constantly develops and constantly evolve and innovate. The new engagement formats are truly premium.

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HQ Location:
Nantes, France

Social

@iadvize

What is iAdvize?

iAdvize is a conversational platform that connects customers or prospects in need of advice with experts who are available 24/7 via messaging. iAdvize aims to enhance online customer service and boost sales by integrating various messaging tools (chat, voice, video) into its platform, enabling businesses to engage visitors in real-time directly on their websites or through social media platforms. This solution helps companies improve customer satisfaction, increase conversion rates, and optimize customer engagement by providing an immediate, personalized, and expert service.

Details

Year Founded
2010