I love the ease of use of ShippyPro, the support, and the ability to manage the entire world from a single dashboard. It's important to have a unified dashboard to immediately understand and manage, modify, and change all the various couriers with a single click. Additionally, the initial setup was very simple, with a step-by-step guide and clear manuals, making the start very easy. Review collected by and hosted on G2.com.
I feel that the support could be faster and more responsive, and it should integrate better with ServiceNow, changing the assignment group and various steps once something has changed. Review collected by and hosted on G2.com.
Thank you for such a detailed review!
We're thrilled that the single dashboard lets you manage couriers worldwide with just a click, and that the step-by-step setup and manuals made getting started so easy.
Thank you also for your honest feedback. We're sorry our support didn't always feel as fast as you needed. Response times are something we're actively working on, and your input helps us improve. We've also shared your ServiceNow suggestion about updating the assignment group and workflow steps automatically with our product team. If you'd like to tell us more about your current process, our team would be happy to set up a quick call.
The ShippyPro Team