Used by more than 3,500 brands worldwide, including 75% of the Fortune 500, Qualtrics XM for Employee Experience is the leading solution for transformative and modern employee experience management.
Qualtrics delivers relevant, actionable and easy-to-understand insights to HR, senior leaders and people managers, enabling them to improve engagement, streamline talent planning, bolster productivity, boost retention, and drive innovation. Targeted, in-the-moment listening is drawn from every employee experience across the employee lifecycle that’s automatically synthesized to deliver easy to understand results, including personalized next steps for admins and people managers to take action.
Qualtrics XM for Employee Experience is the only purpose-built system of action that considers the full employee journey by listening at every touchpoint and empowering leaders at all levels to understand the insights that matter most, so you can take the right actions at scale.
Employee Engagement & Pulse
Our industry-leading engagement solution is built on EX25, a science-backed measurement methodology that goes beyond basic engagement scores to capture the five KPIs proven to move business outcomes: Engagement, Inclusion, Intent to Stay, Well-Being, and Expectations. Developed from 32 million responses across 1,006 organizations, it comes with the world’s largest EX benchmark library –300+ items across 60 countries and 65 industries - so you're always validating against meaningful comparisons. Adjustable listening cadences (annual, bi-annual, quarterly) built-in mean you can meet your organization where it is without forcing an approach that drives survey fatigue. You can leverage our out-of-the-box methodology to get a program up and running in weeks, or create a completely customized program with the most flexible EX platform in the market.
Move from listening to taking action at every level. Our bespoke manager results page delivers AI personalized recommendations based on each team's unique data—no analyst required—reducing analysis time by 10x+. Idea Boards let employees crowdsource and vote on improvements, while closed-loop communication tools show workers exactly what changed based on their input. Automated action planning workflows with progress tracking and reminders via Slack, Teams, and Workday ensures follow-through at scale.
Employee Lifecycle Management
Qualtrics connects listening to every critical moment of the employee journey, from candidate experience through onboarding and retention. Pre-built yet customizable programs automatically trigger feedback at key touchpoints, with ATS and HRIS integrations that eliminate manual setup and real-time workflow integrations (Slack, Teams) that let teams resolve issues as they surface. AI-powered text analytics surface sentiment and themes across open-ended feedback, so recruiting and HR teams can quickly diagnose what's driving candidate drop-off, onboarding gaps, or early attrition—without digging through raw data.
Where Lifecycle Management goes further is in connecting the dots across the full employee journey. Cross-program analysis links lifecycle data to engagement and well-being scores, giving HR leaders a clear view of how key moments shape long-term retention. The drivers of attrition tool identifies which employee segments are at highest risk and surface statistically significant causes, including a flight risk simulator that lets you model the business impact of different interventions before you act. The result: retention strategies built on evidence, not intuition.
360 Development Feedback
Create a powerful culture of development to close talent gaps and accelerate organizational performance with our 60 Development solution . By capturing personalized, data-driven and actionable insights, you empower employees at all levels to accelerate their careers, become better leaders, and improve their business impact. Furthermore, enterprise-level insights enable HR and L&D teams to understand where employee development efforts have had the greatest impact across the organization.
Qualtrics XM Platform
Qualtrics' Employee Experience platform is built with the highest enterprise security standards, includingFedRAMP authorization and GDPR/CCPA compliance. Our team includes 60+ AI and I/O scientists backed by $500M+ in R&D- security and purpose-built AI aren't afterthoughts—they're foundational.
Qualtrics is the technology platform that organizations use to collect, manage, and act on experience data, also called X-data™. The Qualtrics XM Platform™ is a system of action, used by teams, departments, and entire organizations to manage the core experiences of business—customer, employee, and market research—on one platform. Over 13,500 enterprises worldwide, including more than 85 percent of the Fortune 500, rely on Qualtrics to consistently build products that people love, create more loyal customers, develop a phenomenal employee-centric culture, and build iconic brands.
Average Rating: 4.4/5.0
Total Reviews: 449
How Do G2 Users Rate Qualtrics Employee Experience?
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Has the product been a good partner in doing business?: 8.6/10 (Category avg: 8.8/10)
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Quality of Support: 8.6/10 (Category avg: 8.8/10)
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Ease of Use: 8.6/10 (Category avg: 8.8/10)
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Ease of Admin: 8.2/10 (Category avg: 8.5/10)
Who Is the Company Behind Qualtrics Employee Experience?
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Seller: Qualtrics
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Company Website:
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Year Founded: 2002
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HQ Location: Provo, UT
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Twitter: @Qualtrics
42,137 Twitter followers
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LinkedIn® Page: www.linkedin.com
6,231 employees on LinkedIn®
Who Uses This Product?
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Who Uses This: Senior Data Analyst, Business Data Analyst
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Top Industries: Higher Education, Information Technology and Services
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Company Size: 48% Large, 38% Medium
What Do G2 Reviewers Say About Qualtrics Employee Experience?
AI-generated summary from verified user reviews
Pros
- Users find the helpful benchmarks and insights provided by Qualtrics invaluable for improving decision-making and employee engagement.
- Users appreciate the ease of use of Qualtrics Employee Experience, enabling efficient data collection and engaging insights.
- Users highlight the user-friendly interface of Qualtrics, which significantly enhances employee engagement through effective data analysis.
- Users find that Qualtrics Employee Experience provides time-saving data collection features that enhance overall efficiency across organizations.
- Users appreciate the easy-to-use interface of Qualtrics Employee Experience, enhancing data analysis and employee engagement.
Cons
- Users find the difficult usability of Qualtrics Employee Experience overwhelming, especially for those unfamiliar with design and data analysis.
- Users find the complex usability of Qualtrics Employee Experience challenging, particularly for new users navigating multiple surveys.
- Users find the platform not intuitive, especially challenging for those unfamiliar with design and data analysis.
- Users find the learning curve complex for new users due to the numerous features in each survey.
- Users find the cost issues of Qualtrics Employee Experience to be burdensome, especially for smaller organizations.
What Are G2 Users Discussing About Qualtrics Employee Experience?
