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APPSeCONNECT Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users commend the exceptional customer support from APPSeCONNECT, highlighting their responsiveness and in-depth technical expertise. (22 mentions)
Users praise the seamless integrations of APPSeCONNECT, improving efficiency and simplifying multi-channel data management. (17 mentions)
Users praise the easy integrations of APPSeCONNECT, which simplify connections between sales channels and SAP ERP. (14 mentions)
Users value the seamless integration capabilities of APPSeCONNECT, enhancing efficiency and simplifying multi-channel management. (14 mentions)
Users appreciate the ease of use of APPSeCONNECT, with its intuitive interface and excellent customer support. (12 mentions)
Users find the steep learning curve of APPSeCONNECT challenging, hoping for better tutorials and documentation to assist them. (8 mentions)
Users experience slow performance during setup and integration, leading to missed deadlines and troubleshooting challenges. (7 mentions)
Users find the setup process time-consuming, often requiring extensive troubleshooting and customization beyond initial expectations. (5 mentions)
Users face time management challenges with APPSeCONNECT due to prolonged setup and complex integration processes. (5 mentions)
Users experience significant complexity in onboarding and customization, making initial implementation a slow process. (4 mentions)
Users experience a difficult learning curve with APPSeCONNECT, requiring time and fine-tuning to master its tools. (4 mentions)
Users often experience project delays with APPSeCONNECT, impacting integration timelines and requiring extra resources for completion. (4 mentions)

Top Pros or Advantages of APPSeCONNECT

1. Customer Support
Users commend the exceptional customer support from APPSeCONNECT, highlighting their responsiveness and in-depth technical expertise.
See 22 mentions

See Related User Reviews

Verified User
E

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Excellent delivery, customer service and technical ability"

What do you like about APPSeCONNECT?

Insync's APPSeCONNECT integration has allowed the integration of multiple sales channels into a single SAP ERP with simplicity and ease. Simply supe

Salvatore C.
SC

Salvatore C.

Mid-Market (51-1000 emp.)

4.0/5

"SAP Business One x BigCommerce B2B Edition Sync"

What do you like about APPSeCONNECT?

My experience with APPSeCONNECT for the integration between SAP Business One and BigCommerce B2B Edition has been overall positive. The APPSeCONNECT t

2. Integrations
Users praise the seamless integrations of APPSeCONNECT, improving efficiency and simplifying multi-channel data management.
See 17 mentions

See Related User Reviews

Verified User
E

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Excellent delivery, customer service and technical ability"

What do you like about APPSeCONNECT?

Insync's APPSeCONNECT integration has allowed the integration of multiple sales channels into a single SAP ERP with simplicity and ease. Simply supe

DC

Darren C.

Small-Business (50 or fewer emp.)

5.0/5

"Connectivity"

What do you like about APPSeCONNECT?

We have found APPSeCONNECT’s integration with BigCommerce and SAP B1 to be seamless, with automation running smoothly and efficiently. The platform ha

3. Easy Integrations
Users praise the easy integrations of APPSeCONNECT, which simplify connections between sales channels and SAP ERP.
See 14 mentions

See Related User Reviews

Verified User
E

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Excellent delivery, customer service and technical ability"

What do you like about APPSeCONNECT?

Insync's APPSeCONNECT integration has allowed the integration of multiple sales channels into a single SAP ERP with simplicity and ease. Simply supe

Salvatore C.
SC

Salvatore C.

Mid-Market (51-1000 emp.)

4.0/5

"SAP Business One x BigCommerce B2B Edition Sync"

What do you like about APPSeCONNECT?

My experience with APPSeCONNECT for the integration between SAP Business One and BigCommerce B2B Edition has been overall positive. The APPSeCONNECT t

4. Integration Capabilities
Users value the seamless integration capabilities of APPSeCONNECT, enhancing efficiency and simplifying multi-channel management.
See 14 mentions

See Related User Reviews

Verified User
E

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Excellent delivery, customer service and technical ability"

What do you like about APPSeCONNECT?

Insync's APPSeCONNECT integration has allowed the integration of multiple sales channels into a single SAP ERP with simplicity and ease. Simply supe

Salvatore C.
SC

Salvatore C.

Mid-Market (51-1000 emp.)

4.0/5

"SAP Business One x BigCommerce B2B Edition Sync"

What do you like about APPSeCONNECT?

My experience with APPSeCONNECT for the integration between SAP Business One and BigCommerce B2B Edition has been overall positive. The APPSeCONNECT t

5. Ease of Use
Users appreciate the ease of use of APPSeCONNECT, with its intuitive interface and excellent customer support.
See 12 mentions

See Related User Reviews

Verified User
E

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Excellent delivery, customer service and technical ability"

What do you like about APPSeCONNECT?

Insync's APPSeCONNECT integration has allowed the integration of multiple sales channels into a single SAP ERP with simplicity and ease. Simply supe

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Integration with SAP Business One and WooCommerce"

What do you like about APPSeCONNECT?

APPSeCONNECT provides a user-friendly integration suite with a graphical interface, making it easier to set up and manage workflows without deep codin

Top Cons or Disadvantages of APPSeCONNECT

1. Learning Curve
Users find the steep learning curve of APPSeCONNECT challenging, hoping for better tutorials and documentation to assist them.
See 8 mentions

See Related User Reviews

Grace C.
GC

Grace C.

Mid-Market (51-1000 emp.)

4.5/5

"Exceptional Customization and Outstanding Support"

What do you dislike about APPSeCONNECT?

Appseconnect has a steep learning curve, and I hope there are training video tutorials available and a more intuitive way to handle the errors. Ano

LL

Lisa L.

Mid-Market (51-1000 emp.)

4.0/5

"Great Support"

What do you dislike about APPSeCONNECT?

Initial start to the project was quite slow to get going. Sometimes the errors can be difficult to understand troubleshoot yourself.

2. Slow Performance
Users experience slow performance during setup and integration, leading to missed deadlines and troubleshooting challenges.
See 7 mentions

See Related User Reviews

LL

Lisa L.

Mid-Market (51-1000 emp.)

4.0/5

"Great Support"

What do you dislike about APPSeCONNECT?

Initial start to the project was quite slow to get going. Sometimes the errors can be difficult to understand troubleshoot yourself.

Dr Samit (Sam) A.
DA

Dr Samit (Sam) A.

Mid-Market (51-1000 emp.)

4.0/5

"Knowledgeable team who can deploy fairly quickly"

What do you dislike about APPSeCONNECT?

During our project to integrate Zoho with SAP B1, project deadlines were missed and the APPSeCONNECT team had to be pushed to allocate additional reso

3. Time-Consuming
Users find the setup process time-consuming, often requiring extensive troubleshooting and customization beyond initial expectations.
See 5 mentions

See Related User Reviews

DC

Darren C.

Small-Business (50 or fewer emp.)

5.0/5

"Connectivity"

What do you dislike about APPSeCONNECT?

The disklike is Our experience with APPSeCONNECT’s integration between BigCommerce and SAP has been While the automation runs well once set up, we en

ZP

Zoltan P.

Mid-Market (51-1000 emp.)

5.0/5

"Reliable ERP Integration with Customization Capabilities"

What do you dislike about APPSeCONNECT?

I found that the out-of-the-box standard process flows did not cover our complex needs. We needed to do a lot of customizing to address these issues,

4. Time Management
Users face time management challenges with APPSeCONNECT due to prolonged setup and complex integration processes.
See 5 mentions

See Related User Reviews

CH

Cindy H.

Small-Business (50 or fewer emp.)

5.0/5

"SAP B1 and PipeDrive Integration"

What do you dislike about APPSeCONNECT?

The only downside was that the project exceeded the expected timeline, primarily due to the initial setup, transitional phases between stages, and wor

NC

noah c.

Mid-Market (51-1000 emp.)

4.5/5

"ERP > Shopify Integration Done Right"

What do you dislike about APPSeCONNECT?

Initial startup of the project dragged a bit, and it was hard to understand what was needed for things to get moving. In the first few weeks communica

5. Complexity
Users experience significant complexity in onboarding and customization, making initial implementation a slow process.
See 4 mentions

See Related User Reviews

LL

Lisa L.

Mid-Market (51-1000 emp.)

4.0/5

"Great Support"

What do you dislike about APPSeCONNECT?

Initial start to the project was quite slow to get going. Sometimes the errors can be difficult to understand troubleshoot yourself.

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"Integration with SAP Business One and WooCommerce"

What do you dislike about APPSeCONNECT?

The platform comes with a learning curve and some complexities, similar to other no-code tools like MS Power Automate. Our initial progress was slow,

6. Difficult Learning
Users experience a difficult learning curve with APPSeCONNECT, requiring time and fine-tuning to master its tools.
See 4 mentions

See Related User Reviews

Grace C.
GC

Grace C.

Mid-Market (51-1000 emp.)

4.5/5

"Exceptional Customization and Outstanding Support"

What do you dislike about APPSeCONNECT?

Appseconnect has a steep learning curve, and I hope there are training video tutorials available and a more intuitive way to handle the errors. Ano

Verified User
C

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Nice discovery with a superb team"

What do you dislike about APPSeCONNECT?

It's take times to mastering all the tools offer by AppsEconnect. The announced deadlines are sometimes a little longer than expected.

7. Project Delays
Users often experience project delays with APPSeCONNECT, impacting integration timelines and requiring extra resources for completion.
See 4 mentions

See Related User Reviews

CH

Cindy H.

Small-Business (50 or fewer emp.)

5.0/5

"SAP B1 and PipeDrive Integration"

What do you dislike about APPSeCONNECT?

The only downside was that the project exceeded the expected timeline, primarily due to the initial setup, transitional phases between stages, and wor

NC

noah c.

Mid-Market (51-1000 emp.)

4.5/5

"ERP > Shopify Integration Done Right"

What do you dislike about APPSeCONNECT?

Initial startup of the project dragged a bit, and it was hard to understand what was needed for things to get moving. In the first few weeks communica

APPSeCONNECT Reviews (138)

Reviews

APPSeCONNECT Reviews (138)

4.5
138 reviews
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Fahman R.
FR
Manager, DBS - Digital Transformation, Data & Analytics
Mid-Market (51-1000 emp.)
"Seamless Integration & Exceptional Support"
What do you like best about APPSeCONNECT?

I really appreciate the minimal response time from the consultants and lead engineers at APPSeCONNECT. They are exceptionally quick and efficient, always ready to solve problems on the go, which is crucial during challenging integration tasks such as those involved in merger and acquisition activities. Their way of working doesn't resemble a typical software house; instead, it's very agile and nimble, which makes the collaboration smooth and friendly. Moreover, I find their services quite affordable, adding to the overall value they offer. The setup and onboarding with them were simple, formal, and process-oriented, yet maintained a nimble approach that enabled us to get up and running swiftly. Review collected by and hosted on G2.com.

What do you dislike about APPSeCONNECT?

Perhaps as APPSeCONNECT partners with larger organizations, they might need to upscale a bit of their processes. Review collected by and hosted on G2.com.

ZP
IT Manager
Mid-Market (51-1000 emp.)
"Reliable ERP Integration with Customization Capabilities"
What do you like best about APPSeCONNECT?

I appreciate APPSeCONNECT for its ability to connect with a wide range of ERP solutions, which was a critical factor in our decision to choose it. The implementation team was notably flexible and responsive, adapting well to our needs and ensuring a smooth integration process. Even though the solution can seem rigid in certain scenarios, the team and I managed to overcome these limitations with some adjustments. I value APPSeCONNECT as a reliable integration platform supported by a capable and adaptive team. It stands out as the only service provider connected to all of our ERPs and webshops, effectively covering all our integration needs. Additionally, APPSeCONNECT's adaptability to our complex requirements and its improvements to meet our specific needs highlight its utility and effectiveness as an integration platform. Review collected by and hosted on G2.com.

What do you dislike about APPSeCONNECT?

I found that the out-of-the-box standard process flows did not cover our complex needs. We needed to do a lot of customizing to address these issues, which took almost 9 months to get right. It was challenging to adjust ERP processes and APPSeCONNECT flows, and we had to rely on internal development to manage technical triggers to capture all changes in our ERP system. Additionally, I believe APPSeCONNECT should focus more on master data synchronization across all scenarios in the future. Review collected by and hosted on G2.com.

Egil H.
EH
Web & System Developer
Small-Business (50 or fewer emp.)
"A long journey, with a happy ending"
What do you like best about APPSeCONNECT?

In our case having very little knowledge about Salesforce going into this integration between SAP Busines One and Salesforce it felt safe to have a partner that have this knowledge and experience. Having Ratnadeep Dasgupta come in towards the end, saving the project, was great! Review collected by and hosted on G2.com.

What do you dislike about APPSeCONNECT?

The journey stareted a bit bumpy, with long implementation and execution of the different process flows. A lot of changes in onboarding staff, with what seems to be a bit of lacking hand over from one to another. The monitoring of errors were non-existent in that phase of the project. When Ratnadeep Dasgupta came aboard things changed to the better though! Review collected by and hosted on G2.com.

Christine C.
CC
Director of Accounting and Human Resources
Small-Business (50 or fewer emp.)
"Exceptional Support and Seamless Implementation Experience"
What do you like best about APPSeCONNECT?

APPSeCONNECT was professional and incredibly responsive to any questions or concerns that we had.

They were extremely responsive and got back to us with answers or solutions that were needed. They took time not only to train us but to put in writing what was needed to be done.

They the implementation seamless even with the changes or issue we ran into because of situations or processes that we had not thought of initially. I would highly recommend them. Review collected by and hosted on G2.com.

What do you dislike about APPSeCONNECT?

The only problem I could think of is maybe they did not ask enough questions before starting the integration about our business but other than that nothing. Review collected by and hosted on G2.com.

Salvatore C.
SC
Project Manager IT
Mid-Market (51-1000 emp.)
"SAP Business One x BigCommerce B2B Edition Sync"
What do you like best about APPSeCONNECT?

My experience with APPSeCONNECT for the integration between SAP Business One and BigCommerce B2B Edition has been overall positive. The APPSeCONNECT team has always been available, courteous, and open to dialogue, providing solutions even in non-standard situations. Pricing is competitive and consistent with the level of service provided. I especially appreciated their flexibility: support is never lacking until the final result and go-live are achieved.

I would like to give a special mention to Sakshi Singh, who has always been extremely polite, professional, and patient throughout the project. Her availability and expertise have been fundamental support—she has been able to guide and assist us even in the most complex situations, playing a decisive role in achieving our goals. Review collected by and hosted on G2.com.

What do you dislike about APPSeCONNECT?

That said, it is also fair to point out some critical aspects. The integration is complex and, on the client side, requires in-depth knowledge of both SAP and BigCommerce; without these technical skills, timelines can be significantly extended. APPSeCONNECT provides a robust API integration service, but it doesn't know all the specific requirements of the platforms involved in advance. Therefore, it is necessary to work closely together, adapting the solution to the actual needs of the company.

In our case, the whole project took about a year to complete. APPSeCONNECT provides integration templates, but these are often not flexible enough for vertical or highly specific business scenarios: a substantial amount of customization is always required, which means additional time, resources, and investment. The tools provided by BigCommerce and APPSeCONNECT are effective, but not particularly user-friendly and require constant technical oversight. Review collected by and hosted on G2.com.

Giona C.
GC
Consultant Office 365 & Windows Azure
Mid-Market (51-1000 emp.)
"Easy to Implement, Exceptional Support!"
What do you like best about APPSeCONNECT?

I appreciate the ease of use and implementation of APPSeCONNECT, which makes integration a streamlined and fast procedure. The system's monitoring capability is extremely useful for effectively tracking operations. Additionally, the support received from the team, which I consider exceptional, has made a significant difference in the overall experience, making it worry-free. The speed with which the project was implemented exceeded my expectations, allowing me to quickly achieve my goals. Review collected by and hosted on G2.com.

What do you dislike about APPSeCONNECT?

The difficulty with the limit on the number of workflows and applications. Review collected by and hosted on G2.com.

Verified User in Sporting Goods
AS
Mid-Market (51-1000 emp.)
"Integration with SAP Business One and WooCommerce"
What do you like best about APPSeCONNECT?

APPSeCONNECT provides a user-friendly integration suite with a graphical interface, making it easier to set up and manage workflows without deep coding knowledge. The semi no-code customization options are flexible enough to adapt to our specific SAP Business One and WooCommerce requirements. Review collected by and hosted on G2.com.

What do you dislike about APPSeCONNECT?

The platform comes with a learning curve and some complexities, similar to other no-code tools like MS Power Automate. Our initial progress was slow, but once a new onboarding manager took over, the project moved forward much faster. The support team has been responsive and helpful, addressing inquiries quickly and keeping the implementation on track.

However, one key limitation is the lack of documentation for the integration flow. Having clear specifications and detailed documentation would make it much easier for administrators to understand, customize, and maintain the integration independently. Review collected by and hosted on G2.com.

Grace C.
GC
Sr. ERP Administrator
Mid-Market (51-1000 emp.)
"Exceptional Customization and Outstanding Support"
What do you like best about APPSeCONNECT?

What I like the most about APPSeCONNECT is its ability to deliver all the customizations we expected. Compared to other integrations we’ve used, it offers more flexibility with fewer limitations. The true highlight of our experience was our developer, Ratnadeep Dasgupta, who managed our project with professionalism and dedication. Due to the connection issue, we had little hope at the beginning, but we gained confidence towards the end of the project. We are lucky to have him as our developer. Review collected by and hosted on G2.com.

What do you dislike about APPSeCONNECT?

Appseconnect has a steep learning curve, and I hope there are training video tutorials available and a more intuitive way to handle the errors.

Another concern is that the dashboard does not display the count of unresolved errors for each flow, relying solely on email notifications. It would be beneficial if the UI included an option to export or email a summary of unresolved errors, as it will be easier for users to review them comprehensively and reduce the risk of overlooking any unresolved issues.

I also hope that the flow has an annotation or legend to show the purpose of each step. Review collected by and hosted on G2.com.

CH
IT Management
Small-Business (50 or fewer emp.)
"SAP B1 and PipeDrive Integration"
What do you like best about APPSeCONNECT?

APPSeCONNECT is a great team to work with, especially Diptesh. They are true experts, handled our Pipedrive CRM and SAP B1 ERP integration from start to finish, providing professional services throughout the entire process. Despite facing various challenges during the integration and addressing countless troubleshooting tasks post-implementation, they remained dedicated, reliable and efficient. Review collected by and hosted on G2.com.

What do you dislike about APPSeCONNECT?

The only downside was that the project exceeded the expected timeline, primarily due to the initial setup, transitional phases between stages, and working across different time zones. Additionally, the daily status reports lacked details for errors, which could have helped in addressing issues more promptly. Despite these challenges, the team’s commitment and expertise ensured the project’s successful completion. Review collected by and hosted on G2.com.

DC
VP Operations Manager
Small-Business (50 or fewer emp.)
"Connectivity"
What do you like best about APPSeCONNECT?

We have found APPSeCONNECT’s integration with BigCommerce and SAP B1 to be seamless, with automation running smoothly and efficiently. The platform has streamlined our processes, reducing manual effort and ensuring data syncs accurately between systems. Highly recommend for businesses looking for a reliable integration solution! Review collected by and hosted on G2.com.

What do you dislike about APPSeCONNECT?

The disklike is Our experience with APPSeCONNECT’s integration between BigCommerce and SAP has been While the automation runs well once set up, we encountered multiple errors with linking, breakdowns in the portal, and an unexpectedly long setup time. The process wasn’t as seamless as expected, requiring more troubleshooting than anticipated. Improvements in reliability and user experience would be beneficial. Review collected by and hosted on G2.com.

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