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Retail Management System reviews by real, verified users. Find unbiased ratings on user satisfaction, features, and price based on the most reviews available anywhere.

Best Retail Management System

A retail management system (RMS) is a platform that combines several useful tools to aid in running a retail store or chain, such as inventory management, point of sale (POS), and customer relationship management (CRM).

Retail management systems can help store owners by providing multiple services in one place, streamlining the process of running a store. Everyday tasks such as managing and buying inventory, checking out customers, scheduling employee shifts, and keeping track of finances are easily completed using one solution. Some platforms are even compatible with mobile devices, so these tasks can be done anywhere in the store. By only buying one platform for your business, rather than several, you can ensure that all the systems will share information and work well together. Some platforms will even have marketing and analytics tools to help you improve your business.

Common components of retail management systems are inventory management, workforce management, POS, accounting, CRM, and analytics. Some products will have marketing or e-commerce tools to help with online business. Some platforms will offer physical hardware such as card readers and cash drawers that interface with the software; however, many will be able to integrate with your existing hardware.

To qualify for inclusion in the Retail Management System category, a product must:

Have multiple functionalities, combining the work of several platforms into one system
Track sales inventory and manage store functions
Have some sort of analytics function

Top 10 Retail Management System

  • Heartland Retail
  • Square for Retail
  • LS Retail
  • Openbravo Commerce Suite
  • Agiliron
  • NCR Counterpoint
  • Epicor Eagle N Series
  • Quant Retail
  • RepairShopr
  • Rain Retail

Compare Retail Management System

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(190)4.3 out of 5
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Heartland Retail is a cloud POS and Retail Management platform designed by retailers, for retailers. Built with multi-store, multi-channel retailers in mind, the software allows retailers to service every customer the same way, no matter where or how they shop. Heartland Retail provides retailers with better control over sales and profitability by placing actionable real-time data in the hands of every person who needs it, from the C-suite to the store floor. Retailers nationwide use Heartland

(53)4.5 out of 5

The Square for Retail POS system is a full point-of-sale solution for retail stores that offers a new suite of intelligent tools, from tracking sales and inventory to rich analytics. Square for Retail features advanced inventory management, COGS and profit margin reporting, deeper customer engagement, employee management and new point of sale app purpose built for Retail. Find out everything Square for Retail offers at Square.com/Retail

(66)4.5 out of 5
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LS Retail offers a flexible, highly scalable and powerful POS and ERP software solution, which is specifically designed to manage your whole retail operations easily and efficiently. No matter whether you own 1 store with 1 POS or you run thousands of shops, LS Retail software grows with you. Based on Microsoft Dynamics technology, LS Retail offers a fully integrated retail software system. This means that the POS terminals, back-office and head office all use the same application, giving you t

(15)3.8 out of 5

The Openbravo Commerce Suite is a multichannel retail business solution built on top of a truly modular, mobile-enabled and cloud-ready technology platform that allows retailers to transform their physical store channel and do more and faster, with lower risks. All this being a must in today’s omnichannel retail reality to provide great shopping experiences to your customers and successfully embrace change and innovation. It offers a unique store solution including a responsive web and mobile

(11)4.7 out of 5
Entry Level Price:$79/month

POS, Inventory Management & E-Commerce Solutions. Agiliron is an all-in-one software suite which allows you to manage all orders, inventory and CRM records, from all channels, in one place.

(28)3.7 out of 5

NCR Counterpoint helps retailers manage their business with inventory management, built-in customer loyalty, automated purchasing, and configureable reporting that can be used on any device mobile or PC.

(11)3.8 out of 5

Grow Your Business with Epicor Eagle N Series For independent retailers, Epicor offers the most comprehensive, scalable, and proven POS and retail business management solutions on the market, backed by over 45 years of retail and technology experience and the industry’s largest support network. Retailers in over 7,200 locations―including the nation’s largest cooperative group of independent owners― choose Epicor to help grow their business by increasing revenue, profits, operational efficiencie

(19)4.9 out of 5

Quant is a cloud solution for the management of retail space, product categories, planograms, shelf labels, automatic replenishment and store photo documentation. In Quant, our clients draw and manage the floor plans of thousands of stores and publish hundreds of thousands of planograms every year.

(21)4.5 out of 5
Entry Level Price:$49.99 per month

With essentials like POS, CRM, ticketing, and integrated billing, plus powerful extras like built-in marketing and reporting tools, RepairShopr is the most complete repair shop business platform available. Check out our video to learn more: https://youtu.be/1qLuy3-JUIE

(12)3.6 out of 5

ALL THE FEATURES YOU NEED Integrated into Rain's all-in-one system. CLOUD-BASED POINT OF SALE Manage inventory and make sales from any location, all you need is an Internet connection, Wi-Fi, or a mobile hotspot. E-COMMERCE Integrated POS & E-Commerce ensures that in-store and online inventory levels are always updated. RENTALS Rentals are integrated with your point of sale, so you can view and manage all aspects of rental transactions, from start to finish. SERVICES & REPAIRS

(31)3.8 out of 5

Retail Pro is a retail management software platform with powerful POS, inventory, employee, and customer management, back office, and reporting capabilities.

(11)3.6 out of 5
Entry Level Price:$200 Per location/month

ERPLY LTD, is a provider of cloud-based, iPad-oriented Point of Sale and Inventory Management software for retailers, with a focus on multi-store operations. We provide fully integrated front-end and back-office functionality for your stores, warehouses, and headquarters into a single software suite.

(10)4.7 out of 5

LivePOS was established in 2006 as the first EVER cloud point of sale solution. Whether you have one store or a hundred, LivePOS harnesses the power of the cloud to give you a powerful, yet simple to use system that is anything short of amazing, just ask anyone of our thousands of customers! At the store (to ring up sales) you will use a windows based computer (XP, Win7, Win8), installed with our LivePOS software. The installed software allows the POS to function off-line even without an intern

(7)2.9 out of 5

Celerant Technology developed Stratus Retail as an all-in-ONE POS retail management solution. The solution enables omnichannel retailers to run and grow their business. Through Stratus, retailers can manage their POS, E-Commerce, inventory and order management, ERP, business intelligence, marketplace integrations and digital marketing. With one database Stratus allows for cross-channel pricing, promotions, gift cards, inventory and fulfillment all channels are easily managed as one. It is the al

(8)4.1 out of 5

RICS empowers retailers to improve business performance and make more money. Built for small, large and franchise retailers alike, RICS addresses (a) retailer’s biggest challenges and works as an extension of your team to help you compete and win through software, support, and strategic clients success guidance.

(6)2.5 out of 5

Yourcegid Retail is a cloud-based retail management solution that integrates a broad range of functionality into a single platform.

(5)3.9 out of 5

Reflexis Task Manager simplifies store execution by replacing multiple convoluted communication methods with a user-friendly interface, saving retailers millions otherwise lost to unproductive operations. It is the flagship application of the integrated family of products in the Reflexis Real-Time Store Operations Platform. Add-ons include: Reflexis StoreWalk: Simplify retail store audits with digital checklists, streamline the process for district and store managers, and ensure stores run ac

(4)3.8 out of 5

Catapult Web Office elevates enterprise management with a web-based back office functionality that provides insite to manage locally-owned and multi-location regional and national chains.

(4)2.5 out of 5

ChainDrive provides real-time information and insight into aspects of your retail business and processes. ChainDrive is for multi-channel retailers who need to control, manage and fulfill their business objectives.

(4)4.0 out of 5

Compass POS is a retail ERP Package that will provide real-time visibility into your retail operations.

(4)4.4 out of 5

A fully-integrated solution designed for Distribution, Retail, eCommerce and everything in between.

(4)3.0 out of 5

Counterpoint is a real-time software with graphical point of sale and inventory management that gives you data access and control over your business opeations.

(4)4.5 out of 5
Entry Level Price:$125 billed monthly

RepairDesk is a cloud-based point-of-sale software, engineered specifically for small and medium-sized computer and cell phone repair shops that allows technicians to track & monitor repair jobs, stay on top of inventory and manage multiple store locations. The software keeps track of inventory levels and notifies the business when a phone part is low and needs to be replenished so they can order parts

(4)3.9 out of 5
Entry Level Price:$109 month

Ricochet builds and supports cutting-edge point-of-sale systems for retail and consignment environments. Using the latest and upcoming technology, trends, and design practices, Ricochet POS platform increases the productivity and efficiency of your entire operation. From inventory management to clearer reporting, custom dashboards, cloud-access, mobile functionality and so much more, Ricochet empowers your store more than ever. Our small team is located in Boise, Idaho, with dozens of years of

(4)2.1 out of 5

RMS is a retail management system designed to take away the effort of running retail concessions by automating the processes.

(3)3.8 out of 5

Back Office allows to control your earnings with stock management and document reporting.

(3)2.7 out of 5

Genesis Advantage is a Window based software system for furniture retailers, including inventory management, accounting, and more.

(3)5.0 out of 5

iVend Retail is an end-to-end omnichannel retail management solution that covers everything from point-of-sale (POS) to back office to head office operations. Setup can range from a single outlet to a multi-geography store environment, with complete integration of day-to-day and sales growth operations. iVend Retail is comprised of iVend Mobile POS, an integrated customer loyalty portal, e-commerce/m-commerce, retail analytics and digital passes to ensure a seamless customer experience across a

(3)3.3 out of 5

ShopVOX is a comprehensive web-based, easy to use solution for custom fabricators.

(3)3.0 out of 5

Workhorse™ accelerates production of consumer facing digital content by integrating data and workflow from supply chain to content publishing.

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Check out the G2 Grid® for the top Retail Management System products. G2 scores products and sellers based on reviews gathered from our user community, as well as data aggregated from online sources and social networks. Together, these scores are mapped on our proprietary G2 Grid®, which you can use to compare products, streamline the buying process, and quickly identify the best products based on the experiences of your peers.
Leaders
High Performers
Contenders
Niche
ERPLY
Openbravo Commerce Suite
Rain Retail
Retail Pro
Epicor Eagle N Series
NCR Counterpoint
Heartland Retail
RepairShopr
LS Retail
Square for Retail
Agiliron
Quant Retail
Market Presence
Satisfaction

Learn More About Retail Management System

What You Should Know About Retail Management Systems

Retail management systems provide a retailer with a variety of tools, all housed on one platform, to help run their store. By handling the vast majority of store operations, an RMS can streamline day-to-day operations and help small retailers save a huge amount of time. And with all the sales data gathered by the RMS, a store can run more efficiently and devote more time to each customer.

Since most of a retail management system’s functionality revolves around point of sale, much of the platform’s data is obtained from daily transactions. Inventory management features, for instance, are tied to the POS feature, updating inventory in real time as sales are made. The main advantage of retail management software is the interconnectivity of all the different features, all of which help with the everyday chores associated with running a retail business.

With a retail management system tool, you can:

  • Manage multiple aspects of your business
  • Keep track of inventory, employees, and finances
  • Analyze different aspects of your business for greater insight
  • Consolidate software solutions into one system

Who Uses Retail Management Systems?

RMS is used by retailers and those who would have a need to use POS software to sell goods or services. Retail management systems are useful for both small and large retailers because they package many features into a single package. Small retailers don’t need to purchase multiple systems to run their business, and large retailers can house all their data in one place.

On a day-to-day basis, RMS technology is used by store employees—often via a POS screen— store managers, and store owners. Retail management systems are designed to be user friendly despite their wide array of functions, so every employee should be able to use it on a daily basis.

Retail Management System Features

Inventory management – Inventory management – Inventory management is crucial for all retailers, regardless of whether their store is brick and mortar or online. Retail management systems are capable of tracking inventory in real time as sales are made through the POS feature of the platform. Retail management systems can also help with purchasing new inventory by tracking sales trends, so the business always has hot items in stock and doesn’t over-purchase items that are just sitting on the shelf.

POS – Retail point of sale features are extremely important for the retail industry. POS is how retailers exchange a customer’s money for their goods or services. POS features are where the most data is gathered, as it is the place where customer data and inventory data collide. Retailers can see which customers are buying which inventory, and that provides information that can help a business grow.

Loyalty management – The goal of any business is to attract more customers, and for a retail business that includes attracting repeat customers. Loyalty management features can help retailers set up a program that uses incentives to attract repeat business or entice lapsed customers to return. Often this takes the form of point systems (points are accrued by making purchases) or gift vouchers.

Analytics – Accurate data is important in every industry, including the retail industry. Since retail management systems deal with almost every aspect of a retail business, they can collect data from the various corners of their business and create analytics that provide a clear picture of its performance. With this data and analysis, retailers can make informed decisions based on where they are performing well and where they need to improve.

Mobile functionality – With more and more technology moving to the mobile sphere, it’s only a matter of time until the retail industry does as well. Many retail management solutions are built to run on mobile devices such as tablets, providing POS functionality anywhere inside a store or outside a store altogether. This is extremely useful for e-commerce businesses who function entirely online. Customers and owners can then conduct business whenever and wherever they choose.

Marketing – Marketing is a surefire way to get people in the door, so many retail management systems will have some sort of marketing feature. These features may help retailers manage their social media presence or create email campaigns.

Employee management – Retail businesses often have unique employment needs, particularly around the holiday rush. Employee management features can help retailers schedule their employees’ shifts and create onboarding timelines for new employees who need training. Given the large amount of data collected by the retail management system, business owners and managers can ensure that busy times have enough workers on the floor and slower times don’t have too many.