Best Outbound Call Tracking Software with Sorts Prospects Capabilities

How Many Outbound Call Tracking Software Products Does G2 Track?

Total Products under this Category: 184

Category Stats (Sep 2026)

  • Average Rating: 4.52/5 (↑0.01 vs Aug 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: ARMOR® (+1.78%) - Among all products in this category, ARMOR® recorded the largest rating increase compared to last month

Last updated: September 01, 2026

How Does G2 Rank Outbound Call Tracking Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 116,500+ Authentic Reviews
  • 184+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Outbound Call Tracking Software

G2 Grid® for Outbound Call Tracking Software plotting products by satisfaction and market presence

Highlighted products: HubSpot Sales Hub, Nooks, Orum, Quo, Agentforce Sales (formerly Salesforce Sales Cloud), Aircall, CloudTalk, and Close.

Underlying data: [Grid® JSON](https://www.g2.com/categories/outbound-call-tracking/grids.json?focus%5B%5D=hubspot-sales-hub&focus%5B%5D=nooks&focus%5B%5D=orum&focus%5B%5D=quo-quo&focus%5B%5D=agentforce-sales-formerly-salesforce-sales-cloud&focus%5B%5D=aircall&focus%5B%5D=cloudtalk&focus%5B%5D=close)

Salesloft

Salesloft is the revenue orchestration platform that closes the gap between what revenue teams know and what they do next. Powered by agentic AI, Salesloft's Predictive Revenue System connects live signals from buyer engagement, conversations, deals, and forecast data, turning intelligence into clear, prioritized action. Trusted by more than 4,000 organizations including Adobe, 3M, IBM, and Zoom, Salesloft helps revenue teams move from guesswork to confidence, quarter after quarter.

Average Rating: 4.5/5.0

Total Reviews: 4,157

How Do G2 Users Rate Salesloft?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 9.2/10)
  • Personalization: 8.8/10 (Category avg: 8.8/10)
  • Record Prospect Data: 8.7/10 (Category avg: 8.8/10)
  • Information Locater: 8.4/10 (Category avg: 8.7/10)

Who Is the Company Behind Salesloft?

  • Seller: Salesloft
  • Company Website:
  • Year Founded: 2011
  • HQ Location: Atlanta, GA
  • Twitter: @Salesloft
    18,437 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,098 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Account Executive, Sales Development Representative
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 56% Medium, 23% Small

What Do G2 Reviewers Say About Salesloft?

AI-generated summary from verified user reviews

Pros
  • Users find the ease of use in Salesloft invaluable for efficient contact management and outreach.
  • Users appreciate the powerful automation features of Salesloft, greatly enhancing their sales engagement and productivity.
  • Users find Salesloft's helpful functionalities in call tracking and customizable cadences instrumental for efficient contact management.
  • Users value the seamless automation features in Salesloft, making call tracking and email campaigns effortless.
  • Users value the time-saving features of Salesloft, enhancing efficiency in managing outreach and prospecting activities.
Cons
  • Users find missing features like domain rotation and improved text formatting hinder their email effectiveness in Salesloft.
  • Users face call issues with Salesloft, experiencing difficulties with app alignment and support consistency during usage.
  • Users often face integration issues with Salesloft, particularly with platforms like HubSpot, affecting overall effectiveness.
  • Users note the limited features compared to competitors, impacting their overall experience and efficiency with Salesloft.
  • Users face a steep learning curve with Salesloft, making it challenging for newcomers to navigate effectively.

What Are Recent G2 Reviews of Salesloft?

What Are G2 Users Discussing About Salesloft?

Vonage Contact Center (formerly NewVoiceMedia)

Vonage Contact Center for Salesforce is #1 for Salesforce AppExchange user reviews, with a 4.9/5 Salesforce AppExchange rating. The solution delivers unmatched Salesforce integration into routing, reporting, and the user experience for Service Cloud and Sales Cloud users. Voice and Salesforce digital channels are seamlessly blended to deliver a consistent customer experience across all channels while reducing administrative complexity. Service excellence is delivered through all stages of pre-sales, onboarding, adoption and value realization. Vonage Contact Center for ServiceNow enables businesses with contact centers that rely on customized agent, employee, and customer workflows to deliver great customer experiences and enhanced productivity. Vonage Contact Center integrates with ServiceNow's enterprise-level Customer Service Management solution to deliver a powerful all-in-one unified platform. Vonage Contact Center for ServiceNow provides agents with contextual and relevant data and workflows, allowing agents to better collaborate across their organizations and deliver an unparalleled customer experience. Drive sales and provide world class customer service with the combined power of Vonage Contact Center and Microsoft Dynamics 365. Leverage your investments in Microsoft Dynamics 365 to personalize the customer experience and provide a 360 degree view of the customer journey. The integrated cloud contact center solution enables organizations to drive external and internal customer satisfaction while providing agents exactly what they need to be productive all without leaving the app. With Vonage Contact Center for Microsoft Dynamics 365, you can transform customer experiences into true customer loyalty.

Average Rating: 4.2/5.0

Total Reviews: 100

How Do G2 Users Rate Vonage Contact Center (formerly NewVoiceMedia)?

  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 9.2/10)
  • Personalization: 8.3/10 (Category avg: 8.8/10)
  • Record Prospect Data: 8.7/10 (Category avg: 8.8/10)
  • Information Locater: 8.4/10 (Category avg: 8.7/10)

Who Is the Company Behind Vonage Contact Center (formerly NewVoiceMedia)?

  • Seller: Vonage
  • Year Founded: 2001
  • HQ Location: Holmdel, NJ
  • Twitter: @Vonage
    11,195 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    2,776 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 52% Medium, 28% Small

What Do G2 Reviewers Say About Vonage Contact Center (formerly NewVoiceMedia)?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Vonage Contact Center, enjoying seamless integration and functionality.
  • Users appreciate the helpful customer support of Vonage Contact Center, enhancing their experience with seamless CRM integration.
  • Users highlight the easy setup of Vonage Contact Center, enabling quick integration and user-friendly access anywhere.
  • Users value the easy integrations with CRM systems, enhancing efficiency and user experience in their organizations.
  • Users praise the seamless CRM integration of Vonage Contact Center, enhancing personalized service and efficiency.
Cons
  • Users experience call issues with slow connectivity and difficulties in changing outbound numbers, impacting their operations.
  • Users experience customization difficulty with Vonage Contact Center, facing challenges in tailoring features to specific workflows.
  • Users find Vonage Contact Center to be expensive, though its value may outweigh the cost compared to alternatives.
  • Users find the limited customization options of Vonage Contact Center restrict their ability to tailor workflows effectively.
  • Users report communication issues with spam marking and occasional message delivery problems, affecting call connectivity.

What Are Recent G2 Reviews of Vonage Contact Center (formerly NewVoiceMedia)?

What Are G2 Users Discussing About Vonage Contact Center (formerly NewVoiceMedia)?

FrontSpin

FrontSpin is a cloud-based sales communication platform designed to enhance the efficiency and effectiveness of inside sales teams. By integrating advanced tools such as power dialing, email automation, and sales cadence management, FrontSpin enables sales professionals to engage with more prospects in less time, thereby accelerating the sales process and increasing deal closures. Its seamless integration with CRM systems ensures real-time data synchronization, providing a unified interface for managing communications and tracking engagement. Key Features and Functionality: - Power Dialer: Automates dialing processes, allowing sales representatives to contact up to three times more prospects with features like prioritized call lists and pre-recorded voicemails. - Parallel Dialer: Utilizes AI to efficiently process large contact lists, filtering out invalid numbers and classifying leads for targeted outreach. - Cadence Playbooks: Offers customizable playbooks that integrate calls, emails, and social touches, streamlining sales workflows. - Sales Email: Enhances engagement through personalized email templates and real-time notifications for opens and clicks. - Social Touches & SMS: Incorporates social media interactions and SMS into sales strategies, providing a multi-channel approach to prospect engagement. - CRM Integration: Seamlessly syncs with CRM systems like Salesforce, ensuring real-time logging and synchronization of sales activities. Primary Value and Solutions Provided: FrontSpin addresses common challenges faced by inside sales teams, such as low connect rates and inefficient workflows. By automating repetitive tasks like dialing and voicemail, and by providing tools for personalized and multi-channel communication, FrontSpin significantly increases the number of live conversations sales representatives can have. This leads to higher engagement rates, more efficient sales processes, and ultimately, increased revenue. Additionally, its real-time analytics and reporting capabilities offer valuable insights into sales performance, enabling teams to make data-driven decisions and continuously optimize their strategies.

Average Rating: 4.3/5.0

Total Reviews: 65

How Do G2 Users Rate FrontSpin?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.2/10)
  • Personalization: 9.0/10 (Category avg: 8.8/10)
  • Record Prospect Data: 9.0/10 (Category avg: 8.8/10)
  • Information Locater: 8.4/10 (Category avg: 8.7/10)

Who Is the Company Behind FrontSpin?

  • Seller: FrontSpin
  • Year Founded: 2015
  • HQ Location: San Mateo, CA
  • Twitter: @FrontSpinHQ
    228 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    12 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 69% Medium, 28% Small

What Do G2 Reviewers Say About FrontSpin?

AI-generated summary from verified user reviews

Pros
  • Users praise the ease of use of FrontSpin, facilitating daily operations and boosting conversation rates effectively.
  • Users highlight the seamless integrations of FrontSpin, enhancing efficiency and supporting detailed reporting capabilities.
  • Users commend the automation capabilities of FrontSpin, enhancing efficiency and enabling detailed reporting for outbound operations.
  • Users value the easy setup of FrontSpin, enabling quick onboarding and usage by new reps.
  • Users commend FrontSpin for its robust reporting capabilities, enhancing call activity and providing detailed insights effortlessly.
Cons
  • Users face integration issues with FrontSpin, needing to manually add leads from Salesforce for KPI accuracy.
  • Users note that limited customization in reporting requires external tools and engineering effort, though improvements are ongoing.
  • Users desire more integration options with FrontSpin to enhance its functionality and connectivity with other tools.
  • Users find limited reporting customization in FrontSpin, wishing for a more self-service approach to enhance their experience.
  • Users find the poor lead generation in FrontSpin necessitates manual lead addition from Salesforce for KPI tracking.

What Are Recent G2 Reviews of FrontSpin?

What Are G2 Users Discussing About FrontSpin?

Reply

Reply.io helps sales teams book more meetings and close deals faster with AI-powered, multichannel outreach. It is your all-in-one sales engagement platform that automates outreach, finds leads, and turns them into booked meetings. Reply’s built for sales teams, founders, and agencies who want to grow their pipeline without the manual grind. Just plug in your strategy → Reply handles the rest. Key features: - AI SDR Agent that learns your product, finds ideal prospects, personalizes messages, engages across channels, and books meetings (in multiple languages!). - 1B+ verified B2B contacts built right into the platform, so no need for extra tools. - Multichannel sequences with email, LinkedIn, SMS, WhatsApp, calls, and more. All automated, all in one place. - Email Deliverability Suite includes SPF/DKIM/DMARC checks, inbox warm-up via Mailtoaster.ai, custom tracking domains, and more. - Lead enrichment to fill in gaps and improve targeting. - Findy Chrome extension to quickly grab contacts from LinkedIn and the web. - White-label option for agencies to fully brand and resell Reply. What makes it different? - AI SDR that goes beyond automation: it learns, adapts, and handles the full outreach cycle for you. - Built-in data and enrichment – no more paying for third-party tools. - Fully customizable for agencies with white-label, dashboards, and bulk client setup. Ideal for: - Founders and sales teams looking to scale outbound without hiring more reps. - Agencies managing outreach and lead gen for multiple clients. - RevOps teams that want one platform for the entire outbound workflow. - Anyone who wants AI to handle prospecting, outreach, and meeting booking end-to-end. Trusted by 3,000+ companies and named a Top 50 Sales Product on G2 for 2025. Loved for its powerful automation, top-tier support, and real results!

Average Rating: 4.6/5.0

Total Reviews: 1,510

How Do G2 Users Rate Reply?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.2/10)
  • Personalization: 8.9/10 (Category avg: 8.8/10)
  • Record Prospect Data: 8.4/10 (Category avg: 8.8/10)
  • Information Locater: 8.6/10 (Category avg: 8.7/10)

Who Is the Company Behind Reply?

  • Seller: Reply.io
  • Year Founded: 2016
  • HQ Location: San Jose, US
  • Twitter: @ReplyAppTeam
    1,769 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    88 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Founder
  • Top Industries: Computer Software, Marketing and Advertising
  • Company Size: 80% Small, 17% Medium

What Do G2 Reviewers Say About Reply?

AI-generated summary from verified user reviews

Pros
  • Users find Reply's ease of use exceptional, with intuitive tools that enhance efficiency and streamline prospecting efforts.
  • Users love the seamless automation of Reply, streamlining their outreach and enhancing campaign management effortlessly.
  • Users enjoy the time-saving setup of campaigns in just five steps, streamlining their outreach efforts effectively.
  • Users love the intuitive automation and comprehensive features of Reply, making outreach effortless and efficient.
  • Users value the quick and effective support from Reply's team, enhancing their overall experience with the tool.
Cons
  • Users find the learning curve daunting initially, as the interface can be overwhelming and confusing at times.
  • Users find the learning curve challenging, with an overwhelming interface that complicates navigation initially.
  • Users find the limited customization options frustrating, particularly with reporting and filtering capabilities.
  • Users experience sequence issues with malfunctions and bugs, leading to frustration and trust concerns in the platform.
  • Users note some missing features like macros and improved analytics, impacting efficiency and campaign tracking.

What Are Recent G2 Reviews of Reply?

What Are G2 Users Discussing About Reply?

Outplay

Outplay is the only sales engagement platform that every growing sales team needs. It helps reps prospect, engage, track and sell from a single place without the need to juggle multiple tools and pay multiple bills.Outplay offers powerful and personalized multichannel outreach, outbound sales automations that level up efficiency, advanced reporting for data-powered insights and much more. Outplay has bi-directional integrations with a wide range of CRMs, inboxes and more to help sales teams book meetings and track performances from a single dashboard. Outplay's intuitive UI and industry-leading customer support gets teams up and running rapidly, to start booking meetings now. Not next quarter. With game-changing features like power dialing, AI-powered conversational intelligence and a lead sourcing database of millions, Outplay transforms sales engagement, without the hefty price tag.Switch out multiple point solutions and invoices with Outplay - the all-in-one sales stack for new-age teams. Get a built-in Sales Prospecting tool, Multi-channel Sales Engagement platform, Inbound Conversion and Scheduling tool and Conversational Intelligence platform to exceed your targets, not your budgets.

Average Rating: 4.5/5.0

Total Reviews: 269

How Do G2 Users Rate Outplay?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.2/10)
  • Personalization: 8.2/10 (Category avg: 8.8/10)
  • Record Prospect Data: 8.2/10 (Category avg: 8.8/10)
  • Information Locater: 8.0/10 (Category avg: 8.7/10)

Who Is the Company Behind Outplay?

  • Seller: Outplay HQ
  • Year Founded: 2019
  • HQ Location: Wilmington, Delaware
  • Twitter: @OutplayHQ
    319 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    43 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Business Development Manager, Sales Development Representative
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 62% Small, 35% Medium

What Do G2 Reviewers Say About Outplay?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the smooth onboarding and seamless integration of Outplay, enhancing their workflow and customer engagement.
  • Users enjoy the incredible support provided by Outplay, enhancing their experience and boosting productivity across platforms.
  • Users love the intuitive interface of Outplay, enhancing their efficiency and customer engagement seamlessly.
  • Users praise the incredible customer support of Outplay, appreciating the ease of interaction and workflow efficiency.
  • Users enjoy the ease of use of Outplay, enhancing workflows and streamlining outreach for increased sales.
Cons
  • Users face integration issues, particularly with the multidialer and Pipedrive, complicating overall functionality.
  • Users report significant admin issues with Outplay, citing frustrating bugs and poor customer service experiences.
  • Users find the complexity of setup a bit tricky, causing challenges with triggers and testing in Outplay.
  • Users report significant confusion with Outplay due to buggy software and poor customer service, leading to frustration.
  • Users report significant connection issues with Outplay, leading to frustration and wasted time and resources.

What Are Recent G2 Reviews of Outplay?

What Are G2 Users Discussing About Outplay?