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Best Omnichannel Commerce Software for Small Business
SS
Products classified in the overall Omnichannel Commerce category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Omnichannel Commerce to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Omnichannel Commerce category.
In addition to qualifying for inclusion in the Omnichannel Commerce Software category, to qualify for inclusion in the Small Business Omnichannel Commerce Software category, a product must have at least 10 reviews left by a reviewer from a small business.
G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
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(702)4.4 out of 5
6th Easiest To Use in Omnichannel Commerce software
View top Consulting Services for Shopify Plus
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Product Description
How are these determined?
This description is provided by the seller.
Shopify Plus is the commerce platform for enterprise high-growth, high-volume brands, coupling speed and agility with the scalable foundation they need to grow bigger, faster. Our platform enables bra
Users
- CEO
- Owner
Industries
- Retail
- Apparel & Fashion
Market Segment
- 68% Small-Business
- 28% Mid-Market
Shopify Plus Pros and Cons
How are these determined?
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
56
Customer Support
30
Customizability
21
Easy Integration
21
E-commerce Services
21
Cons
Expensive
41
Limited Customization
23
Limited Features
20
Missing Features
20
Poor Customer Support
11
Shopify Plus features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 8.8
8.7
E-commerce Integration
Average: 8.5
7.6
Data Transfer Tools
Average: 8.1
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
HQ Location
Ottawa, ONTwitter
@Shopify440,799 Twitter followers
(561)4.2 out of 5
Optimized for quick response
7th Easiest To Use in Omnichannel Commerce software
View top Consulting Services for BigCommerce
Entry Level Price:$29.95 / per month
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Product Description
How are these determined?
This description is provided by the seller.
About BigCommerce BigCommerce, powered by Commerce, is a flexible enterprise ecommerce platform built to help brands, retailers, manufacturers, and merchants of all sizes grow and innovate without
Users
- Owner
- CEO
Industries
- Retail
- Apparel & Fashion
Market Segment
- 76% Small-Business
- 19% Mid-Market
BigCommerce Pros and Cons
How are these determined?
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
35
Customer Support
23
Easy Integration
14
App Integration
11
Customer Service
10
Cons
Expensive
11
Limited Customization
8
Limited Features
8
Missing Features
8
Not User-Friendly
6
BigCommerce features and usability ratings that predict user satisfaction
8.4
Has the product been a good partner in doing business?
Average: 8.8
8.1
E-commerce Integration
Average: 8.5
7.9
Data Transfer Tools
Average: 8.1
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
HQ Location
Austin, TXTwitter
@bigcommerce65,866 Twitter followers
(334)4.4 out of 5
11th Easiest To Use in Omnichannel Commerce software
View top Consulting Services for Shopify POS
Entry Level Price:USD $89/month per loca...
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Product Description
How are these determined?
This description is provided by the seller.
Shopify POS is the best point-of-sale solution for retailers who sell in-store and online. Shopify POS brings in-store and online sales together, so you can create the seamless shopping experiences
Users
- Owner
- Manager
Industries
- Retail
- Apparel & Fashion
Market Segment
- 78% Small-Business
- 16% Mid-Market
Shopify POS Pros and Cons
How are these determined?
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
10
Integrations
7
Easy Integrations
5
Ecommerce Integration
5
Customer Support
4
Cons
Expensive
7
Limited Features
3
Payment Issues
3
Feature Issues
2
Missing Features
2
Shopify POS features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.8
8.9
E-commerce Integration
Average: 8.5
7.6
Data Transfer Tools
Average: 8.1
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
HQ Location
Ottawa, ONTwitter
@Shopify440,799 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Product Description
How are these determined?
This description is provided by the seller.
The SAP Commerce solutions delivers feature rich digital commerce capabilities built on a modern cloud native platform that will enable businesses to innovate quickly and deliver the perfect fit digit
Users
- Consultant
- Associate
Industries
- Information Technology and Services
- Computer Software
Market Segment
- 47% Enterprise
- 31% Mid-Market
SAP Commerce Cloud Pros and Cons
How are these determined?
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
48
Integrations
27
Easy Integration
21
Easy Integrations
20
Customer Experience
18
Cons
Expensive
33
Complexity
21
Difficult Learning
21
Learning Curve
19
Slow Performance
17
SAP Commerce Cloud features and usability ratings that predict user satisfaction
8.4
Has the product been a good partner in doing business?
Average: 8.8
8.7
E-commerce Integration
Average: 8.5
8.7
Data Transfer Tools
Average: 8.1
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
HQ Location
WalldorfTwitter
@SAP297,341 Twitter followers
Entry Level Price:€25.00
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Product Description
How are these determined?
This description is provided by the seller.
ikas is an innovative e-commerce platform that has been specifically designed for small and medium-sized enterprises and entrepreneurs. Its user-friendly interface allows the user to easily create an
Users
- Founder
Industries
- Information Technology and Services
- Computer Software
Market Segment
- 51% Small-Business
- 43% Mid-Market
ikas Pros and Cons
How are these determined?
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
53
User Interface
22
E-commerce Services
21
Easy Integration
19
Customer Support
18
Cons
Limited Customization
10
Missing Features
10
Limited Features
9
Poor Customer Support
7
Difficult Customization
5
ikas features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.8
9.0
E-commerce Integration
Average: 8.5
8.9
Data Transfer Tools
Average: 8.1
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
HQ Location
Ankara, TRTwitter
@ikasturkiye8,396 Twitter followers
(280)4.4 out of 5
Optimized for quick response
10th Easiest To Use in Omnichannel Commerce software
View top Consulting Services for Salesforce Commerce for B2B
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Product Description
How are these determined?
This description is provided by the seller.
Salesforce B2B Commerce empowers customers to meet complex buyer needs and drive B2B sales efficiency. Start selling faster with guided store setup, out-of-the-box customer records, generative produ
Users
- Salesforce Developer
- Business Development Representative
Industries
- Information Technology and Services
- Computer Software
Market Segment
- 35% Mid-Market
- 34% Enterprise
Salesforce Commerce for B2B Pros and Cons
How are these determined?
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
52
B2B
30
Features
30
Integrations
30
Easy Integrations
27
Cons
Complex Setup
22
Expensive
22
Complexity
19
User Difficulty
16
Difficult Learning
14
Salesforce Commerce for B2B features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 8.8
8.2
E-commerce Integration
Average: 8.5
8.3
Data Transfer Tools
Average: 8.1
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
HQ Location
San Francisco, CATwitter
@salesforce578,204 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Product Description
How are these determined?
This description is provided by the seller.
Pipe17 is the AI-native OMS alternative that connects your commerce channels, orchestrates seamless order operations, and provides visibility across your entire order ecosystem
Users
No information available
Industries
- Consumer Goods
- Retail
Market Segment
- 69% Small-Business
- 28% Mid-Market
Pipe17 Pros and Cons
How are these determined?
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
8
Order Management
8
Easy Integrations
7
Ease of Use
5
Inventory Management
5
Cons
Expensive
3
Difficult Customization
2
Pricing Issues
2
Software Bugs
2
Technical Issues
2
Pipe17 features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 8.8
9.7
E-commerce Integration
Average: 8.5
9.4
Data Transfer Tools
Average: 8.1
7.3
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Twitter
@Pipe17Inc288 Twitter followers
Entry Level Price:$679.00
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Product Description
How are these determined?
This description is provided by the seller.
WHAT IS GOFLOW? Goflow is a cloud-based SaaS platform that helps enterprise e-commerce companies easily integrate with leading marketplaces and manage their multi-channel orders, shipping, inventory,
Users
- Manager
Industries
- Retail
- Consumer Goods
Market Segment
- 72% Small-Business
- 18% Mid-Market
Goflow Pros and Cons
How are these determined?
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
27
Features
14
Helpful
9
Inventory Management
9
Order Management
9
Cons
Missing Features
7
Integration Issues
4
Inventory Management
3
Learning Curve
3
Limitations
3
Goflow features and usability ratings that predict user satisfaction
9.9
Has the product been a good partner in doing business?
Average: 8.8
10.0
E-commerce Integration
Average: 8.5
10.0
Data Transfer Tools
Average: 8.1
6.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
GoflowYear Founded
2011HQ Location
Jersey City, US
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Product Description
How are these determined?
This description is provided by the seller.
The go-to operating system for ecommerce brands. Most ecommerce solutions are either poorly built online tools with no support or ultra-expensive ERPs that are full of unnecessary features. In betw
Users
No information available
Industries
- Retail
Market Segment
- 86% Small-Business
- 10% Mid-Market
Luminous Pros and Cons
How are these determined?
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
6
Ease of Use
6
Implementation Ease
4
Integrations
3
Inventory Management
3
Cons
Difficult Learning
1
Learning Curve
1
Learning Difficulty
1
Not User-Friendly
1
Luminous features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 8.8
9.4
E-commerce Integration
Average: 8.5
9.4
Data Transfer Tools
Average: 8.1
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
LuminousYear Founded
2021HQ Location
Everett, WA
Entry Level Price:Starting at $600.00
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Product Description
How are these determined?
This description is provided by the seller.
Shopware, founded in Schöppingen in 2000, offers a holistic omnichannel digital commerce platform for sophisticated mid-market and lower enterprise merchants, with high flexibility and various options
Users
- CEO
Industries
- Retail
- Consumer Goods
Market Segment
- 69% Small-Business
- 28% Mid-Market
Shopware Pros and Cons
How are these determined?
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
14
Customizability
14
Features
14
Customization
12
Ease of Use
12
Cons
Update Issues
7
Learning Curve
6
Limited Features
6
Expensive
5
Integration Issues
5
Shopware features and usability ratings that predict user satisfaction
7.8
Has the product been a good partner in doing business?
Average: 8.8
7.9
E-commerce Integration
Average: 8.5
6.3
Data Transfer Tools
Average: 8.1
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
HQ Location
SchöppingenTwitter
@shopware6,299 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Product Description
How are these determined?
This description is provided by the seller.
Linnworks uncomplicates your order and inventory management. With hundreds of integrations, our platform enables you to expand, automate and control every piece of your ecommerce operation from one ce
Users
- Director
Industries
- Retail
- Automotive
Market Segment
- 85% Small-Business
- 15% Mid-Market
Linnworks Pros and Cons
How are these determined?
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
4
Inventory Management
4
Easy Integrations
3
Efficiency Improvement
3
Integrations
3
Cons
Long Waiting Times
3
Poor Customer Support
3
Slow Service
3
Complex Usability
2
Difficult Learning
2
Linnworks features and usability ratings that predict user satisfaction
8.1
Has the product been a good partner in doing business?
Average: 8.8
9.0
E-commerce Integration
Average: 8.5
8.0
Data Transfer Tools
Average: 8.1
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
HQ Location
Chichester, West SussexTwitter
@LINNWORKS2,624 Twitter followers
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Product Description
How are these determined?
This description is provided by the seller.
Automation software to sync orders, shipments, and inventory for multi-channel consumer product brands
Users
No information available
Industries
No information available
Market Segment
- 83% Small-Business
- 2% Mid-Market
Syncware Pros and Cons
How are these determined?
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
9
Solutions
8
Ease of Use
6
Helpful
5
Order Management
4
Cons
Billing Issues
3
Expensive
3
Extra Charges
3
Manual Processes
3
Order Management Issues
3
Syncware features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 8.8
0.0
No information available
0.0
No information available
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
SyncwareYear Founded
2006HQ Location
Park City, US
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Product Description
How are these determined?
This description is provided by the seller.
Magento Community Edition is a free, open source e-commerce platform.
Users
- Web Developer
- Owner
Industries
- Information Technology and Services
- Retail
Market Segment
- 64% Small-Business
- 28% Mid-Market
Magento Open Source Pros and Cons
How are these determined?
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customizability
8
Customization
8
Ease of Use
8
E-commerce Services
8
Customization Options
7
Cons
Learning Curve
7
Developer Dependency
5
High Complexity
4
Slow Performance
4
Difficult Modifications
3
Magento Open Source features and usability ratings that predict user satisfaction
7.7
Has the product been a good partner in doing business?
Average: 8.8
8.9
E-commerce Integration
Average: 8.5
8.7
Data Transfer Tools
Average: 8.1
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Twitter
@Adobe958,702 Twitter followers
Ownership
NASDAQ:ADBE
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Product Description
How are these determined?
This description is provided by the seller.
Rithum was born from the combined strength of e-commerce trailblazers CommerceHub and ChannelAdvisor. Operating across the globe, Rithum supports the world's leading brands and retailers with a range
Users
No information available
Industries
- Retail
- Apparel & Fashion
Market Segment
- 60% Small-Business
- 36% Mid-Market
Rithum Pros and Cons
How are these determined?
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
6
Inventory Management
5
Business Growth
3
Easy Integrations
3
Helpful
3
Cons
Inventory Management
3
Limited Customization
3
Data Management Issues
2
Difficult Customization
2
Editing Difficulties
2
Rithum features and usability ratings that predict user satisfaction
7.6
Has the product been a good partner in doing business?
Average: 8.8
0.0
No information available
0.0
No information available
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
HQ Location
Atlanta , GATwitter
@rithumcommerce9,774 Twitter followers
Entry Level Price:Starting at $450.00
- Overview
- User Satisfaction
- Seller Details
Product Description
How are these determined?
This description is provided by the seller.
Strategic Inventory Management Software for Commerce Three core products: 1. Insights - Dashboard, Reports and Alerts built for Omnichannel Brands Know exactly what you have where and why. Business
Users
No information available
Industries
No information available
Market Segment
- 91% Small-Business
- 9% Mid-Market
ChannelApe features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 8.8
0.0
No information available
0.0
No information available
3.3
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Twitter
@ChannelApe738 Twitter followers
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