1 central software to manage listings, and process orders

What I like best about Linnworks is its ability to centralise our entire operation in one platform. As a business selling across multiple marketplaces and territories, managing thousands of SKUs and significant order volumes, Linnworks gives us a single source of truth for inventory, orders and fulfilment. The flexibility of the system is particularly valuable. We can customise workflows, automate routine tasks, manage stock across multiple warehouses, and integrate with a wide range of marketplaces and carriers. This has helped us improve operational efficiency, maintain inventory accuracy, and scale the business without needing to significantly increase administrative overhead. Linnworks has become a critical part of our day-to-day operations and provides the infrastructure needed to support continued growth across the UK, Europe and North America.

What I like best about Linnworks from a customer service perspective is the total visibility it gives us over every order. When a customer contacts us with a query, we can instantly look up their order across any marketplace, see its exact fulfilment stage, and grab the tracking details in seconds. It allows us to provide fast, accurate answers and drastically improves our response times.