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Magento Open Source

By Adobe

4.0 out of 5 stars

How would you rate your experience with Magento OS?

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Magento Open Source Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the high customizability of Magento Open Source, enabling tailored solutions for their eCommerce needs. (8 mentions)
Users value the extensive customization options in Magento Open Source, enabling tailored solutions for unique business needs. (8 mentions)
Users appreciate the ease of use of Magento Open Source, enjoying its user-friendly interface and customizable features. (8 mentions)
Users value the robust admin panel of Magento Open Source, facilitating quick setup and management of eCommerce stores. (8 mentions)
Users value the unparalleled customization options of Magento Open Source, enabling tailored experiences and extensive control. (7 mentions)
Users appreciate the seamless integrations of Magento Open Source, facilitating easy connections with various services and data. (7 mentions)
Users find easy integration with Magento Open Source enhances their e-commerce setup, improving efficiency and user experience. (6 mentions)
Users appreciate the easy integration of third-party modules in Magento Open Source, enhancing eCommerce functionality effortlessly. (5 mentions)
Users find the steep learning curve of Magento Open Source challenging, complicating setup and user experience. (7 mentions)
Users find the high developer dependency challenging, as even minor changes require professional assistance and incur costs. (5 mentions)
Users find the high complexity of Magento Open Source challenging, leading to a steep learning curve and high costs. (4 mentions)
Users experience slow performance with Magento Open Source, impacting efficiency and user satisfaction on their online stores. (4 mentions)
Users find difficult modifications necessary in Magento Open Source, needing developer assistance for even small UI changes. (3 mentions)
Users find Magento Open Source not user-friendly, especially for beginners, making setup and navigation challenging. (3 mentions)
Users find the complexity of setup and integration challenging, making initial use difficult without substantial effort. (2 mentions)

Top Pros or Advantages of Magento Open Source

1. Customizability
Users appreciate the high customizability of Magento Open Source, enabling tailored solutions for their eCommerce needs.
See 8 mentions

See Related User Reviews

Atef F.
AF

Atef F.

Mid-Market (51-1000 emp.)

4.5/5

"King of customization"

What do you like about Magento Open Source?

How it's easy to customize and easy to deal with because of the simplicity of the design

Hemant A.
HA

Hemant A.

Small-Business (50 or fewer emp.)

3.5/5

"The best Customize CMS for Ecommerce"

What do you like about Magento Open Source?

I appreciate how Magento allows us to implement custom coding and the specific functionalities we need to incorporate, especially for an eCommerce web

2. Customization
Users value the extensive customization options in Magento Open Source, enabling tailored solutions for unique business needs.
See 8 mentions

See Related User Reviews

Farzeen M.
FM

Farzeen M.

Mid-Market (51-1000 emp.)

5.0/5

"Magento Open Source Review: A Powerful eCommerce Platform with Flexibility and Challenges"

What do you like about Magento Open Source?

Product Managment, Customization and Multi language and multi currency support.

Reham F.
RF

Reham F.

Small-Business (50 or fewer emp.)

4.0/5

"Magento Open Source: Full Control for Developers Building Bespoke Stores"

What do you like about Magento Open Source?

Its unparalleled flexibility and customization capabilities. Here's why: Ultimate Customization and Control: Unlike many SaaS (Software as a Service

3. Ease of Use
Users appreciate the ease of use of Magento Open Source, enjoying its user-friendly interface and customizable features.
See 8 mentions

See Related User Reviews

giulia r.
GR

giulia r.

Mid-Market (51-1000 emp.)

3.5/5

"Good tool"

What do you like about Magento Open Source?

personalization of the platform, user friendly

Hemant A.
HA

Hemant A.

Small-Business (50 or fewer emp.)

3.5/5

"The best Customize CMS for Ecommerce"

What do you like about Magento Open Source?

I appreciate how Magento allows us to implement custom coding and the specific functionalities we need to incorporate, especially for an eCommerce web

4. E-commerce Services
Users value the robust admin panel of Magento Open Source, facilitating quick setup and management of eCommerce stores.
See 8 mentions

See Related User Reviews

Hemant A.
HA

Hemant A.

Small-Business (50 or fewer emp.)

3.5/5

"The best Customize CMS for Ecommerce"

What do you like about Magento Open Source?

I appreciate how Magento allows us to implement custom coding and the specific functionalities we need to incorporate, especially for an eCommerce web

RAKESH S.
RS

RAKESH S.

Mid-Market (51-1000 emp.)

4.5/5

"Head of eCommerce store means Magento"

What do you like about Magento Open Source?

Magento is a robust application development framework for eCommerce store. With the help of it, developers can deliver a ready eCommerce store in a ve

5. Customization Options
Users value the unparalleled customization options of Magento Open Source, enabling tailored experiences and extensive control.
See 7 mentions

See Related User Reviews

Farzeen M.
FM

Farzeen M.

Mid-Market (51-1000 emp.)

5.0/5

"Magento Open Source Review: A Powerful eCommerce Platform with Flexibility and Challenges"

What do you like about Magento Open Source?

Product Managment, Customization and Multi language and multi currency support.

Reham F.
RF

Reham F.

Small-Business (50 or fewer emp.)

4.0/5

"Magento Open Source: Full Control for Developers Building Bespoke Stores"

What do you like about Magento Open Source?

Its unparalleled flexibility and customization capabilities. Here's why: Ultimate Customization and Control: Unlike many SaaS (Software as a Service

6. Integrations
Users appreciate the seamless integrations of Magento Open Source, facilitating easy connections with various services and data.
See 7 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

2.5/5

"Established platform but not a great interface for marketers"

What do you like about Magento Open Source?

Integrations with our ERP and other services are quite stable

Hemant A.
HA

Hemant A.

Small-Business (50 or fewer emp.)

3.5/5

"The best Customize CMS for Ecommerce"

What do you like about Magento Open Source?

I appreciate how Magento allows us to implement custom coding and the specific functionalities we need to incorporate, especially for an eCommerce web

7. Easy Integration
Users find easy integration with Magento Open Source enhances their e-commerce setup, improving efficiency and user experience.
See 6 mentions

See Related User Reviews

RAKESH S.
RS

RAKESH S.

Mid-Market (51-1000 emp.)

4.5/5

"Head of eCommerce store means Magento"

What do you like about Magento Open Source?

Magento is a robust application development framework for eCommerce store. With the help of it, developers can deliver a ready eCommerce store in a ve

BC

barbara c.

Small-Business (50 or fewer emp.)

3.5/5

"Good Platform, a bit confusing"

What do you like about Magento Open Source?

I like that it integrates with various platforms and offers features to help manage your website.

8. Easy Integrations
Users appreciate the easy integration of third-party modules in Magento Open Source, enhancing eCommerce functionality effortlessly.
See 5 mentions

See Related User Reviews

RAKESH S.
RS

RAKESH S.

Mid-Market (51-1000 emp.)

4.5/5

"Head of eCommerce store means Magento"

What do you like about Magento Open Source?

Magento is a robust application development framework for eCommerce store. With the help of it, developers can deliver a ready eCommerce store in a ve

Tripti S.
TS

Tripti S.

Mid-Market (51-1000 emp.)

4.5/5

"Easy to integrate with CMS like AEM."

What do you like about Magento Open Source?

With the recent launch of CIF. Commerce integration framework it has been seamless to integrate with aem and along with store integration we can easil

Top Cons or Disadvantages of Magento Open Source

1. Learning Curve
Users find the steep learning curve of Magento Open Source challenging, complicating setup and user experience.
See 7 mentions

See Related User Reviews

Farzeen M.
FM

Farzeen M.

Mid-Market (51-1000 emp.)

5.0/5

"Magento Open Source Review: A Powerful eCommerce Platform with Flexibility and Challenges"

What do you dislike about Magento Open Source?

Complexity and learning curve, Slow loading and high hosting costs.

Francis d.
FD

Francis d.

Enterprise (> 1000 emp.)

4.0/5

"13 Years on Magento Open Source and Still Going"

What do you dislike about Magento Open Source?

It can be very complicated to set it up if you lack guidance. It also depends if you need more advanced features.

2. Developer Dependency
Users find the high developer dependency challenging, as even minor changes require professional assistance and incur costs.
See 5 mentions

See Related User Reviews

Hemant A.
HA

Hemant A.

Small-Business (50 or fewer emp.)

3.5/5

"The best Customize CMS for Ecommerce"

What do you dislike about Magento Open Source?

I don't like Magento because the maintenance costs are too high. Additionally, even for basic functionality or simple code changes, I need a developer

BC

barbara c.

Small-Business (50 or fewer emp.)

3.5/5

"Good Platform, a bit confusing"

What do you dislike about Magento Open Source?

Some frontend changes are tricky because they require a developer, and updates can be slow.

3. High Complexity
Users find the high complexity of Magento Open Source challenging, leading to a steep learning curve and high costs.
See 4 mentions

See Related User Reviews

Farzeen M.
FM

Farzeen M.

Mid-Market (51-1000 emp.)

5.0/5

"Magento Open Source Review: A Powerful eCommerce Platform with Flexibility and Challenges"

What do you dislike about Magento Open Source?

Complexity and learning curve, Slow loading and high hosting costs.

Tripti S.
TS

Tripti S.

Mid-Market (51-1000 emp.)

4.5/5

"Easy to integrate with CMS like AEM."

What do you dislike about Magento Open Source?

Enrichig product is tough. To enrich cross sell and up sell products it is quite complez to map same product as cross sell /up sell for one sku.

4. Slow Performance
Users experience slow performance with Magento Open Source, impacting efficiency and user satisfaction on their online stores.
See 4 mentions

See Related User Reviews

Farzeen M.
FM

Farzeen M.

Mid-Market (51-1000 emp.)

5.0/5

"Magento Open Source Review: A Powerful eCommerce Platform with Flexibility and Challenges"

What do you dislike about Magento Open Source?

Complexity and learning curve, Slow loading and high hosting costs.

Rove A.
RA

Rove A.

Mid-Market (51-1000 emp.)

4.0/5

"Magento recommendation"

What do you dislike about Magento Open Source?

Server set up is not that fast during the process of being tranferred to a fresh aws server set up

5. Difficult Modifications
Users find difficult modifications necessary in Magento Open Source, needing developer assistance for even small UI changes.
See 3 mentions

See Related User Reviews

Kumar E.
KE

Kumar E.

Mid-Market (51-1000 emp.)

5.0/5

"Top e-commerce platform"

What do you dislike about Magento Open Source?

If using basic magento, the ui modification is tough because it uses knockout js which is a very old js library for small things it takes lot of effor

giulia r.
GR

giulia r.

Mid-Market (51-1000 emp.)

3.5/5

"Good tool"

What do you dislike about Magento Open Source?

codind and need of help of IT for every personalizarion

6. Not User-Friendly
Users find Magento Open Source not user-friendly, especially for beginners, making setup and navigation challenging.
See 3 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

2.5/5

"Established platform but not a great interface for marketers"

What do you dislike about Magento Open Source?

It can be clunky and also not the straightforward to use as a marketer.

Aayushi S.
AS

Aayushi S.

Mid-Market (51-1000 emp.)

2.5/5

"Magento2 : To choose or not for your e-commerce."

What do you dislike about Magento Open Source?

From the point of view of performance, it is not as good to choose Magento, because many other frameworks are developed which are somewhat more optimi

7. Complexity
Users find the complexity of setup and integration challenging, making initial use difficult without substantial effort.
See 2 mentions

See Related User Reviews

Tripti S.
TS

Tripti S.

Mid-Market (51-1000 emp.)

4.5/5

"Easy to integrate with CMS like AEM."

What do you dislike about Magento Open Source?

Enrichig product is tough. To enrich cross sell and up sell products it is quite complez to map same product as cross sell /up sell for one sku.

Sonal G.
SG

Sonal G.

Mid-Market (51-1000 emp.)

5.0/5

"One of the best platform for ecommerce website"

What do you dislike about Magento Open Source?

The main disadvantage of Magento open source is there is no support from Adobe team, and code complaxity, its difficult to learn and develop. anothe

Magento Open Source Reviews (255)

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Magento Open Source Reviews (255)

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Aayushi S.
AS
Freelancer
Mid-Market (51-1000 emp.)
"Magento2 : To choose or not for your e-commerce."
What do you like best about Magento Open Source?

Magento is a great tool to quickly set up your e-commerce online as the base for any e-commerce is already built.

It allows extending the frontend of your website according to your design needs with ease.

It allows easy integration of must-have e-commerce functionalities like Google reviews, customer rewards, Bulk price request, Affiliate marketing through third-party modules.

Best part is, we can also extend and customize the functionality of these third-party modules according to our requirement.

It gives great user experience for the admin side for your e-commerce.

Overall, it is a good open source tool to develop and maintain e-commerce with minimum developer requirement. Review collected by and hosted on G2.com.

What do you dislike about Magento Open Source?

From the point of view of performance, it is not as good to choose Magento, because many other frameworks are developed which are somewhat more optimised and performance friendly than Magento.

Magento2 is not good to choose, if someone is a fresher in development, as all the basic building code is already there. Review collected by and hosted on G2.com.

Hemant A.
HA
SEO Head
Marketing and Advertising
Small-Business (50 or fewer emp.)
"The best Customize CMS for Ecommerce"
What do you like best about Magento Open Source?

I appreciate how Magento allows us to implement custom coding and the specific functionalities we need to incorporate, especially for an eCommerce website. The interface is easy to use and user-friendly. It has very good number of features we can integrate on our website. Review collected by and hosted on G2.com.

What do you dislike about Magento Open Source?

I don't like Magento because the maintenance costs are too high. Additionally, even for basic functionality or simple code changes, I need a developer's assistance. When it's time to upgrade the site, the website has to be put under maintenance, which is inconvenient. Review collected by and hosted on G2.com.

Francis d.
FD
Assistant Director for Marketing Technology
Enterprise (> 1000 emp.)
"13 Years on Magento Open Source and Still Going"
What do you like best about Magento Open Source?

Mainly, it's powerful, yet free. You can get a very robust store up and running with minimal cost. Review collected by and hosted on G2.com.

What do you dislike about Magento Open Source?

It can be very complicated to set it up if you lack guidance. It also depends if you need more advanced features. Review collected by and hosted on G2.com.

BC
Marketing Coordinator
Wholesale
Small-Business (50 or fewer emp.)
"Good Platform, a bit confusing"
What do you like best about Magento Open Source?

I like that it integrates with various platforms and offers features to help manage your website. Review collected by and hosted on G2.com.

What do you dislike about Magento Open Source?

Some frontend changes are tricky because they require a developer, and updates can be slow. Review collected by and hosted on G2.com.

Mansoor K.
MK
Business Analyst II
Mid-Market (51-1000 emp.)
"Great for customization and covers almost all features"
What do you like best about Magento Open Source?

It has very good base features for B2C and B2B application and is highly customizable Review collected by and hosted on G2.com.

What do you dislike about Magento Open Source?

The admin user interface takes a bit time to understand Review collected by and hosted on G2.com.

Raúl S.
RS
PPC Account Manager
Small-Business (50 or fewer emp.)
"Complex CMS not for all projects"
What do you like best about Magento Open Source?

What I like most about Magento Open Source is its robustness and the customization capability it offers, which allows for the creation of very comprehensive online stores tailored to specific needs. Review collected by and hosted on G2.com.

What do you dislike about Magento Open Source?

What I like least about Magento Open Source is that it requires more technical resources and can be complex to manage or maintain without an experienced team. Review collected by and hosted on G2.com.

Reham F.
RF
Digital Marketing Specialist
Information Technology and Services
Small-Business (50 or fewer emp.)
"Magento Open Source: Full Control for Developers Building Bespoke Stores"
What do you like best about Magento Open Source?

Its unparalleled flexibility and customization capabilities.

Here's why:

Ultimate Customization and Control: Unlike many SaaS (Software as a Service) e-commerce platforms, Magento Open Source provides complete control over every aspect of our store. we have full access to the source code, allowing for deep modifications to fit highly specific business requirements, workflows, and unique customer experiences that simply aren't possible with more restrictive platforms. This is critical for businesses with complex catalogs, unique selling propositions, or intricate backend integrations.

Exceptional Scalability: Magento Open Source is built to scale. It can handle massive product catalogs, high traffic volumes, and significant transaction loads. This makes it an ideal choice for businesses that anticipate rapid growth or are already operating at an enterprise level. we're not likely to hit a performance ceiling with Magento, provided it's properly implemented and maintained.

Vast Extension Marketplace and Developer Ecosystem: The open-source nature fosters a massive global community of developers and a rich marketplace of extensions. Review collected by and hosted on G2.com.

What do you dislike about Magento Open Source?

its significant complexity and the high total cost of ownership, despite being "free" software.

Here's a breakdown of the common drawbacks:

Steep Learning Curve and High Technical Requirements,Hosting Costs: Magento is resource-intensive and demands powerful, often dedicated or cloud-based hosting Review collected by and hosted on G2.com.

Tushar r.
TR
QA
Mid-Market (51-1000 emp.)
"Customize and control every aspect of your online store"
What do you like best about Magento Open Source?

Magento Open Source offers a highly customizable and scalable solution for building and managing complex online stores. Review collected by and hosted on G2.com.

What do you dislike about Magento Open Source?

The best part about Magento Open Source is the complete control it offers over store functionality. From product management to checkout customization, it’s built to be developer-friendly and extremely versatile. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
AF
Small-Business (50 or fewer emp.)
"Magento as the main tool in ecommerce"
What do you like best about Magento Open Source?

The ease of managing your ecommerce quickly, being one of the main ways to connect with external parties and thus gather all your information in one place. Review collected by and hosted on G2.com.

What do you dislike about Magento Open Source?

At first, it can be a bit confusing because of the different sections it has, but in reality, you can get used to it very quickly. Review collected by and hosted on G2.com.

MA
Ecommerce and content
Manufacturing
Mid-Market (51-1000 emp.)
"Daily use and agile"
What do you like best about Magento Open Source?

Its flexibility and scalability are ideal for ecommerce projects with advanced needs. It offers a high level of customization, a wide support community, and access to powerful B2B and multicommerce functionalities. Additionally, being open-source, it allows total control over the store without licensing costs. Review collected by and hosted on G2.com.

What do you dislike about Magento Open Source?

The speed regarding the platform is robust, but it has some weak points: it requires a lot of server performance, its learning curve is steep, updates can be complex, and many advanced features depend on paid extensions. Additionally, official support is limited as it is open source. Review collected by and hosted on G2.com.