Best Live Chat Software - Page 28
This page was last updated on June 9th, 2025
Live chat software enables businesses to connect instantly with website visitors through real-time chat interfaces, dramatically improving customer engagement and conversion rates. This powerful communication tool allows customer service teams to provide immediate support for product questions, technical issues, or help with website navigation.
Agents can proactively engage visitors with strategically timed pop-up chat windows. Customers can also start conversations when they need assistance. Unlike traditional ticket-based systems where customers may wait hours or days for responses, live chat software creates a seamless, conversational experience that increases purchase likelihood and customer satisfaction.
By implementing live chat software, businesses can significantly reduce response times, increase first-contact resolution rates, and create more personalized customer experiences that drive loyalty and sales.
Live chat functionality is often packaged with other software types like e-commerce platforms, help desk software, and digital customer service software. Many times, it is a core feature that acts as the foundation for AI-powered platforms like chatbots, conversational support software, and customer service automation software where the technology is highly compatible with language model applications.
To qualify for inclusion in the Live Chat category, a product must:
Featured Live Chat Software At A Glance
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A weekly snapshot of rising stars, new launches, and what everyone's buzzing about.
- Overview
- User Satisfaction
- Seller Details
Advanced Omnichannel is designed for Startups and Enterprises to bring together all communication channels - emails, social media, live chat, phone calls, and messages - connecting you seamlessly with
- Overview
- User Satisfaction
- Seller Details
Make the Contact Center Your Competitive Advantage. We provide you with everything you need to manage your omnichannel contact center more efficiently. Because life is too short for bad customer serv
189 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Engage your customer at every step of their journey. Omnibasis Customer Management 360° is everything you need to organize, track, and manage your leads and customers with no monthly fees. omniCusto
- 100% Mid-Market
23 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Omnidek is an easy-to-use, intuitive Work Process Management platform that centralizes control over repetitive processes for any industry and every team. Create seamless, fast workflows with real-time
- 100% Small-Business
- Overview
- User Satisfaction
- Seller Details
Onicon is a live chat solution.
- Overview
- User Satisfaction
- Seller Details
OpenMarket, an Infobip company, specializes in providing cloud-based mobile messaging solutions that enable enterprises to engage effectively with customers and employees. Their services encompass SMS
- Overview
- User Satisfaction
- Seller Details
OvationCXM's Platform Streamlines Onboarding and Support Experiences OvationCXM is a customer experience management (CXM) platform that helps companies onboard and support customers faster with be
- 73% Small-Business
- 36% Enterprise
2,229 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Palmate is a versatile Low-Code/No-Code chatbot platform designed to empower businesses in managing customer support and sales across all communication channels. With Palmate, companies can deliver 24
- Overview
- User Satisfaction
- Seller Details
Your specialist for secure live chat and AI Advanced chat technology for enterprise businesses
32,097 Twitter followers
- Overview
- User Satisfaction
- Seller Details
Pigeon is the only customer service platform you need to wow your customers. Our technology allows a business of any size to build a professional, multi-department directory for customer communication
- Overview
- User Satisfaction
- Seller Details
Pingstreams is a self-hosted, AI-powered customer service platform offering live chat, intelligent chatbots, and workflow automation. With 53+ bot actions, 6 LLM model support, and multi-channel messa
- 100% Mid-Market
- Overview
- User Satisfaction
- Seller Details
An advanced, easy to use marketing automation platform
- 100% Small-Business
72 Twitter followers
- Overview
- User Satisfaction
- Seller Details
A multichannel helpdesk system for receiving and managing customer requests in a single window with an artificial intelligence module. The system helps to automate and to speed up the processing of cu
- Overview
- User Satisfaction
- Seller Details
GET LEADS WHILE YOU SLEEP WITH LIVE CHAT
- Overview
- User Satisfaction
- Seller Details
A SaaS platform for businesses to engage with its customers via Meta's & Google's messaging channels. Its a "easy to use" platform to send maketing drip campaigns, handle incoming enquiries and me
25 Twitter followers
