My experience with Cliengo began a little over 4 months ago, however it has given me something great as it is to convert the prospects that contact us through contacts in the chat, so that we can capture data from prospects that generally become customers. and therefore increase our sales quickly and easily!
It is possible to enable it in a website as if it were just another plugin, and you only have to update the tabs or forms and configure which mail the conversations are redirected to later follow up and contact.
The only thing that would change customer is how heavy it is, this is determined by auditing a website, you notice that it takes more milliseconds than any other plugin or integration in your website.
For the rest, it's great!
It is a very easy chat to customize and configure according to your business, it allows you to have it in different languages. I use it in Spanish and English. I think the most important thing is what we achieve when we integrate it into our website, we facilitate the work for our clients!
If you ask me, I recommend to all companies that want to boost their sales by registering contacts immediately from their website, thus increasing the chances of materializing a sale of their products.
Not only is the aspect of responding to your customers quickly, but it is very easy to configure and integrate your CRM, social networks and for the case of SEO with Google Ads.
The truth, I recommend its use since it has given me innumerable advantages from the point of view of prospects that become contacts and later on clients that buy our products.