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Continually Reviews & Product Details

We make sure you never miss another lead from your website. Today, when people visit your site - say to request a product demo - they expect you to reply straight away. Even when its out of hours, or if they're in another time zone. Most websites ask customers to fill in long forms, and provide lots of information. It's an impersonal and unfriendly experience. And as a customer, you don't know when you'll hear back. Research by insidesales.com shows that waiting even 5 minutes to respond to a customer dramatically reduces your chances of closing the business. We give you a single line of code you can add to your site to automatically reply to potential customers and generate more qualified leads without the expense of additional sales people. Continually lets you replace forms with simple messaging, making it easy for customers to get the information they need as quickly as possible. Some examples of what we can do to help you convert website visitors to customers: * welcome new visitors and ask if there's anything they need help with * use discovery questions to qualify leads * quickly book appoinments for hot leads * build your newsletter list by asking for signups at the right time * signpost useful content like blog articles, videos or ebooks

Seller

Continually

Languages Supported

English

Product Description

Build a better understanding of your audience by making it easy for them to tell you what matters most.

Overview by

Paul McKeever (CEO @ continual.ly)

Value at a Glance

Averages based on real user reviews.

Time to Implement

<1 month

Return on Investment

6 months

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Top-Rated Alternatives

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Continually Media

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Continually Reviews (16)

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Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

5/12/2023

"Unethical Behaviour, False Advertising"

0/5

What do you like best about Continually?

It's a decent chatbot builder. They feature pretty good integrations and an easy drag and drop builder. Review collected by and hosted on G2.com.

What do you dislike about Continually?

They are engaged in false advertising. They began selling a plan called "business plan" which includes access to Google Analytics. They are refusing to honour their deal which promised a Google Analytics integration. They will not allow clients to use Google Analyitcs who purchased plans that were advertised to have this feature. Review collected by and hosted on G2.com.

Massimo C.

Frontend Developer

Mid-Market (51-1000 emp.)

6/3/2022

"Possibibly the best value for money"

5/5

What do you like best about Continually?

"Continual.ly" is the only chatbot that gave an excellent free tier when I looked for it.

Also, creating chatbots is genuinely idiot-proof. I managed to explain in a couple of minutes to less "technical" colleagues how to use it and customize the flow in no time.

And the ability to switch from BOT to Human chat with a single click it's AMAZING. Review collected by and hosted on G2.com.

What do you dislike about Continually?

I don't have anything to complain about except one thing, after the free tier, the "Starter" tier, is too expensive in my honest opinion; 19 pounds per month is a bit too much when you barely get 5000 page views.

Of course, the ability to remove the branding is handy, and sending data to custom APIs too, but it's still too expensive when you are working on small websites, a price reduction would be nice Review collected by and hosted on G2.com.

Recommendations to others considering Continually:

I suggest giving it a try on its free tier, is really good, and simple to use. Review collected by and hosted on G2.com.

What problems is Continually solving and how is that benefiting you?

Continually solves the problem of having an easy-to-use and configurable chatbot. It has increased the number of leads my previous company had.

Also made it easier to interact with interested customers via the ability to switch from bot to human chat. Review collected by and hosted on G2.com.

Ayé D.

Freelance Audio Engineer & Beatmaker

Small-Business (50 or fewer emp.)

1/19/2022

"Terrible development."

0/5

What do you like best about Continually?

The product works smoothly, is user-friendly, interesting and enjoyable to set up, easy to figure out, simple to implement. Review collected by and hosted on G2.com.

What do you dislike about Continually?

Super untrustworthy!!!!!

Customer service is eh. My issue is that I paid early on to support the product, and then later, they removed the features that I paid to have and said, "it's not part of your plan".

They tried to say that the feature was never available for me even though I have chatbots that currently have the features they removed from selection.

They literally just straight up lied. Review collected by and hosted on G2.com.

Jean Bertin C.

Analyst MLU - Area Growth & Performance Indicators Team Leader , MSR

Small-Business (50 or fewer emp.)

7/19/2021

"Chatbot Experience at its Best"

5/5

What do you like best about Continually?

◘ I love the interface on this app! I think it's one of the best ones that I've experienced. They really did an excellent job with making navigation intuitive, and loading times are super fast.

◘ It's a minimalistic and powerful app.

◘ With total control over the design, placement, timing, and appearance of your content, you can make sure it is shown exactly how you want.

◘ Subaccounts make it flexible and mean you can manage multiple brands

◘ This is a great bargain and saves so much time! Cname setup takes about 1 minute.

◘ Ease of use: chatbots are very intelligent and simple to set up.

◘ Running the bots on a blog doesn't need to be complicated! Just add a single line of code or the WordPress plugin, and you'll have your bot up and running in no time!

◘ Exceptional features to segment your visitors and convert them into leads/customers

◘ Additionally, they offer excellent support. I wanted to update my main domain, and the support team replied quickly and fixed it for me. Review collected by and hosted on G2.com.

What do you dislike about Continually?

◘ Sub-account page views cannot be limited, meaning that, theoretically, if one of them launches a massive marketing campaign, all your master account views would disappear.

◘ Currently, sub-accounts can freely invite new members; this is worrying about adding to your seat count. However, you can enter the sub-account and remove it.

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◘ Review collected by and hosted on G2.com.

Recommendations to others considering Continually:

I am a big supporter and believer in Continual.ly. I'm also super happy with it and believe it will only get better in the future.

If you're in search of a tool that's efficient and effective, Continual.ly is just the thing. It makes it easy to engage your visitors, book meetings and capture leads effortlessly. Review collected by and hosted on G2.com.

What problems is Continually solving and how is that benefiting you?

It helps me engage visitors, book meetings, and capture leads with live chat and bots.

Live chat and bots are great tools for businesses to engage with visitors, book meetings, and capture leads. The most common goal is to help visitors find what they're looking for by asking questions or searching the site. I also use it as live chat to offer customer service and answer questions. Review collected by and hosted on G2.com.

Sri R.

Founder

Small-Business (50 or fewer emp.)

8/3/2021

"One of the best and easy to use Chatbot"

5/5

What do you like best about Continually?

Ease of use. Simplicity at its best.

Easy to setup - Just add a single line of code to your website and you are all set.

The option of duplicating a bot is very helpful.

A well balanced and powerfully simple Tool. Review collected by and hosted on G2.com.

What do you dislike about Continually?

Not much that I came across. I have used this app for a couple of my SMB client's sites and they are really happy. Review collected by and hosted on G2.com.

Noureddine D.

Responsable Marketing

Small-Business (50 or fewer emp.)

6/25/2021

"This is a killer, easy to use application"

5/5

What do you like best about Continually?

Continually has many great functionalities to segment your visitors and turn them into hot leads/customers.

I have tested several chatbots in the past, but I have to say that Continually is the most accessible chatbot to deploy. And besides, very intelligent.

Drag and drop and set a set of rules and accomplish almost anything you want on your website.

Just add a single line of code or the WP plugin, and you are ready to go.

If you want to succeed in getting leads and lots of sales, this app is for you. Review collected by and hosted on G2.com.

What do you dislike about Continually?

Email/SMTP the emails should be from the master account sending domain. Review collected by and hosted on G2.com.

Recommendations to others considering Continually:

I would recommend this for any website that wants to automate lead capture with questions and enjoys using conditional logic as it has it! Review collected by and hosted on G2.com.

What problems is Continually solving and how is that benefiting you?

If you are looking for a smart and easy to deploy an application that offers you both a Bot and Live chat + a mobile application + landing page, then go ahead Continually is for you Review collected by and hosted on G2.com.

Tom S.

Founder

Small-Business (50 or fewer emp.)

9/29/2021

"Great for chatbot automation. Poor Zapier integration."

4/5

What do you like best about Continually?

Great for chatbot automation, very easy-to-use visual workflow feature. Very responsive team. Review collected by and hosted on G2.com.

What do you dislike about Continually?

We use it with Zapier quite heavily and the way it passes data to Zapier is quite complex with limited flexibility. Review collected by and hosted on G2.com.

BETO S.

Ecommerce Manager

Small-Business (50 or fewer emp.)

10/23/2021

"A chatbot focused on lead capturing. It really works."

4/5

What do you like best about Continually?

Continually is easy to configure, and it does an excellent job in capturing leads. Review collected by and hosted on G2.com.

What do you dislike about Continually?

I have not found a thing that I don't like yet. Review collected by and hosted on G2.com.

Amr A.

President

Small-Business (50 or fewer emp.)

10/22/2020

"Easy to use Chat bot software"

5/5

What do you like best about Continually?

It is very easy to use and visualize especially for someone that is not technically savvy/ Review collected by and hosted on G2.com.

What do you dislike about Continually?

At this time I really haven't found anything to dislike Review collected by and hosted on G2.com.

Recommendations to others considering Continually:

From my basic experience, this was one of the easiest to use and understand and easy to install on my WordPress website Review collected by and hosted on G2.com.

What problems is Continually solving and how is that benefiting you?

Keeping people on my webpage and answering questions that they might have.

What I learned is that people prefer to use a chatbot these days to learn more before they commit to a phone call, so they interact with it Review collected by and hosted on G2.com.