Atlas Support Pricing Overview

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Free Trial

Starter

$49.00

1 Seat Per Month

Standard

$79.00

1 Seat Per Month

Plus

$129.00

1 Seat Per Month

Top-Rated Alternatives

Fin by Intercom

4.5/5

(3,545)

Zendesk for Customer Service - AC

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Atlas Support Alternatives Pricing

The following is a quick overview of editions offered by other Customer Self-Service Software

Fin by Intercom Fin with your current helpdesk	$0.991 Resolution	Try Fin for 90 days, completely risk-free. If it's not the right fit, you can request a refund—no questions asked. Fin AI Agent works seamlessly with any helpdesk, including Zendesk, Salesforce, HubSpot, and more. Set up in under an hour Handles tickets, cases, emails, live chat, WhatsApp, SMS, and more Customizable tone and answer length Takes action to update external systems Transfers to agents directly in preferred Inbox Show More
Zendesk for Customer Service - AC Support Only (Team)	$19.001 user per month billed annually	Integrated customer support Email & social media Web widget & mobile SDK Pre-defined business rules Essentials card Interaction history
HubSpot Service Hub Service Hub Free	$0.00Per Month	For customer service professionals. A simple set of tools to start connecting with and supporting your customers — for free. Ticketing Custom support form fields Live chat Conversational bots Team email Conversations inbox Email templates Email & chat to ticket Canned snippets Reporting dashboards Calling Meeting scheduling Email Scheduling Shared Inbox Show More

Various alternatives pricing & plans

Free Trial

Pricing information for the above various Atlas Support alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller.

Atlas Support Pricing Reviews

(2)

Matheus F.

Support Analyst

Small-Business (50 or fewer emp.)

9/25/2024

"satisfactory"

5/5

What do you like best about Atlas Support?

We have been using the platform for almost a year, and we have nothing to complain about. The platform is very intuitive and user-friendly, and the customer support is very helpful and efficient. They are always updating and improving the features, and they are always willing to listen to and understand our requests for improvements and put them into action. Review collected by and hosted on G2.com.

What do you dislike about Atlas Support?

So far, I don’t see any disadvantages. The monthly fee is affordable, the platform is intuitive, and it meets our daily needs very well. Everything that wasn't available on the platform, we requested, and it was implemented. Review collected by and hosted on G2.com.

What problems is Atlas Support solving and how is that benefiting you?

Nowadays, our communication with customers is done through Atlas. We have actions that automatically notify us when a customer contacts us, and we can access the platform from a cell phone, laptop, or tablet. We can also prepare pre-written messages to send to our clients, and provide support via chat, WhatsApp, and email. Review collected by and hosted on G2.com.

Damian T.

IT Support Engineer

Mid-Market (51-1000 emp.)

2/19/2025

"Efficient, User-Friendly, and Backed by a Great Support Team"

4/5

What do you like best about Atlas Support?

Atlas Support has been a game-changer for managing tickets efficiently. The clean UI makes it incredibly easy to navigate, and the system itself is intuitive.

However, what truly sets Atlas apart is its support team—they are fast, responsive, and genuinely helpful. One thing I like to confirm before choosing a support tool is how well they handle their own support tickets, Atlas absolutely delivers in this regard!

Overall, Atlas Support is a well-designed platform backed by a stellar team that prioritizes customer experience. Highly recommend! Review collected by and hosted on G2.com.

What do you dislike about Atlas Support?

While some features feel like they should be out of the box (for example, for automations, an option to set "time since last agent response" in minutes or leave it blank to trigger immediately), Atlas is always open to feedback and quick to provide effective workarounds.

P.S. I have met with them and they plan on adding this feature soon. Review collected by and hosted on G2.com.

What problems is Atlas Support solving and how is that benefiting you?

Atlas Support has significantly improved the organization and efficiency of managing both internal and external tickets. The system keeps everything structured, ensuring that no request falls through the cracks. The clean UI and intuitive workflows make it easy to track, prioritize, and resolve tickets quickly, which has streamlined communication across teams. Review collected by and hosted on G2.com.