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Jitbit Software

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51 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.3
Serving customers since
2004
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Profile Name

Star Rating

29
16
5
1
0

Jitbit Software Reviews

Review Filters
Profile Name
Star Rating
29
16
5
1
0
Luis M.
LM
Luis M.
07/11/2025
Validated Reviewer
Verified Current User
Review source: Organic

Excellent Ticketing Tool for all Industry types

User-friendly, ability to set it up in Dark Mode, Easy to integrate to other applications through its extensive API, Real-Time and Historical Reports. We use it daily with various customers. It was easy to implement and has lots of useful features.
Kat S.
KS
Kat S.
10/03/2024
Validated Reviewer
Verified Current User
Review source: Organic

JitBit is awesome for a smaller business

Analytics, customization of ticketing system
Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
12/10/2021
Validated Reviewer
Review source: G2 invite
Incentivized Review

Simple Yet Effective

Jitbit allows you to provide quick and practical support through the use of canned responses, effective knowledge base tools, ticket routing, as well company branding.

About

Contact

HQ Location:
Edinburgh, Scotland

Social

@jitbithelpdesk

What is Jitbit Software?

Jitbit Software is a company that specializes in developing help desk and live chat solutions for businesses. One of its primary offerings is the Jitbit Helpdesk, a ticketing system designed to streamline customer support operations by organizing and managing support requests efficiently. The software supports features such as automation, reporting, integrations, and a user-friendly interface. Additionally, Jitbit provides a live chat solution that facilitates real-time communication between companies and their customers. The company emphasizes ease of use, reliability, and customer satisfaction in its products.

Details

Year Founded
2004