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Deskpro

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86 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.2
Serving customers since
2002
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49
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Deskpro Reviews

Review Filters
Profile Name
Star Rating
49
27
8
1
1
WH
Will H.
10/22/2025
Validated Reviewer
Review source: Seller invite
Incentivized Review

Overall experience is very positive compared to other solutions

Ease of use. Maximising the data reports to improves our services
Verified User in Retail
UR
Verified User in Retail
10/21/2025
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Simple and Efficient Email Management, but Forwarding Needs Improvement

The simple format makes it easier to use and it makes managing emails easier than outlook.
Laura K.
LK
Laura K.
International Account Manager
10/21/2025
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Effortless Communication, but Filing Needs Improvement

It is super easy to use, very convenient interface, it makes customer responses easy to keep track of. Best centralised communications services I've used

About

Contact

HQ Location:
Austin, TX

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What is Deskpro?

At Deskpro, we’re building a world with better support. Deskpro provides world-leading organizations with the most flexible help desk platform — any team can host anywhere. From our US and London offices, we empower global organizations to deliver outstanding support on our Cloud, your Cloud, or On-Premise.

Details

Year Founded
2002