2026 Best Software Awards are here!See the list
Deskpro
93 reviews
- 1 profiles
- 4 categories
Average star rating
4.2
Serving customers since
2002
Deskpro Reviews
RK
R K.
B.Eng, MSc, MBA, PgDip, CMgr, mCMIDesign flaws, non customer centric and accessibility issues.
The UI/Dashboard function is good. It has a required info at first glance on a ticket/task.
RG
Reg G.
Highly Configurable with Seamless Onboarding
I appreciate that Deskpro is highly configurable, allowing me to set it up exactly how I want. I really like the integration with Shortcut, eliminating the need for manual checking and reducing missed information. The ability to change and configure almost anything, from email templates to Customer Portal design and layout, is something I find very useful. Launching the Customer Portal has also received positive feedback from our customers. The onboarding package we purchased made the setup process seamless.
UR
Verified User in Retail
Effortless Communication, but Filing Needs Improvement
Great user interface, very simple to use
About
What is Deskpro?
At Deskpro, we’re building a world with better support. Deskpro provides world-leading organizations with the most flexible help desk platform — any team can host anywhere. From our US and London offices, we empower global organizations to deliver outstanding support on our Cloud, your Cloud, or On-Premise.
Details
Year Founded
2002
Website
www.deskpro.comHunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
