ProProfs Chat Pricing Overview

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ProProfs Chat Pricing Key Insights

Last updated on Apr 09, 2026

ProProfs Chat offers 5 pricing editions, starting from $0 to $499. ProProfs Chat pricing tiers are designed to support different usage levels and team sizes. ProProfs Chat also offers a free trial. Compare the ProProfs Chat pricing table below to figure out the best fit for your needs. Some plans may require you to contact ProProfs for custom pricing.

Free Plan — $0 / 1 Operator With One-Time Purchase
Essentials — $19.99 / 1 Operator Per Month
Business — $29.99 / 1 Operator Per Month
Business Complete Elite — $179.97 / 3 Operator Per Month
Customer Delight Suite — $499 / Per Month
Rated 4.5 / 5

*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller.

Free Plan
Free
1 Operator With One-Time Purchase

$0 forever. 1 operator, full feature access. Includes live chat, real-time visitor tracking, canned responses, and a basic AI bot.

Essentials
$19.99
1 Operator Per Month

Starts at $19.99/month, billed annually. Includes unlimited conversations, 100 AI monthly conversations, AI sentiment tagging, and AI-to-human handoff.

Business
$29.99
1 Operator Per Month

Starts at $29.99/month, billed annually. Includes advanced AI features, omnichannel chat, AI copilot, conversation memory, and appointment booking bots.

Business Complete Elite
$179.97
3 Operator Per Month

Starts at $179.97/month, billed annually. Includes AI agents, KB-trained bots, advanced routing, enterprise security, and dedicated onboarding support.

Customer Delight Suite
Starting at $499.00
Per Month

The Customer Delight Suite bundles Live Chat with other ProProfs products (Help Desk, Knowledge Base, Survey, and Qualaroo), starting at $499/month billed annually.

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ProProfs Chat Alternatives Pricing

The following is a quick overview of editions offered by other Live Chat Software

Product Price Features
Salesforce Service Cloud
Salesforce Service Cloud
Starter Suite
 Starting at $25.001 User Per Month
The simple CRM suite for marketing, sales, service, and commerce.
  • Case Management
  • Knowledge Management
  • Salesforce Mobile App
  • Customizable Reports and Dashboards
  • Task Management, Activity Feed
Fin
Fin
Fin with your current helpdesk
 $0.991 Outcome
Try Fin for 90 days, completely risk-free. If it's not the right fit, you can request a refund – no questions asked.
  • Fin AI Agent works seamlessly with any helpdesk, including Zendesk, Salesforce, HubSpot, and more.
  • Set up in under an hour.
  • Handles tickets, cases, emails, live chat, WhatsApp, SMS, and more.
  • Customizable tone and answer length.
  • Takes action to update external systems.
LiveChat
LiveChat
Starter
 $19.00100 Visitors Per Month
Small business
  • Text Intelligence
  • Track up to 100 visitors
  • 1 recurring campaign
  • 60-day chat history
  • Basic widget customization

Various alternatives pricing & plans

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Pricing information for the above various ProProfs Chat alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller.
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